
ChartHop Reviews
Total 65 reviews
4.7
All reviews are from verified customers
Rating Distribution
5
Stars69%
4
Stars29%
3
Stars2%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Wei Chun
Information Technology and Services, 500+ employees
More than a year
“Big Yes as an Org Chart tool
Pros
I have seen some great org charts, but this one really stands out to me. I appreciate that it is downloadable, and navigating through it is a breeze.
Cons
I find the search function a bit quirky, it is rare, but sometimes I can not locate a specific person without manually digging deeper.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Samantha
Information Technology and Services, 201-500 employees
“Easy to learn and quick to operate.
Pros
I was amazed at how intuitive ChartHop is. I had never used a data management app before but I needed almost no training to operate ChartHop. It allows me to keep a track of pay adjustments over time and see the actual variation in real-time. It also keeps a record of all the performance reviews I have done and I can look at them whenever I want to. ChartHop provides a 360-degree dashboard that any employee can see. I also enjoy the org chart that is displayed.
Cons
The dashboard is cluttered with useless information like who joined the company recently or whose birthday is coming up. It is good for creating a caring community but that should be separate from work. I would like to have a separate employee-specific dashboard and then have something like a company’s home dash for all the other stuff. It is definitely not something to disregard the things ChartHop is good at. This is just my opinion and kind of a feature request, nothing more.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
9
Functionality
7
annie
Information Technology and Services, 500+ employees
Less than 6 months
“Everything is fine
Pros
My company, a small and privately owned business in the HR software field, has been using our own system for years. Seeking a more robust option, I tried out ChartHop and was thoroughly impressed.
Cons
I did not encounter any hiccups. Everything went smoothly.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Julie
Design, 500+ employees
Less than 6 months
“ChartHop review
Pros
When working remotely, using the org chart to visualize where everyone is located is invaluable.
Cons
I am seeing all the open reqs from Greenhouse on the org chart, which feels unnecessary.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
RALPH
Consumer Electronics, 51-100 employees
More than a year
“ChartHop easy to use and great for HR Analytics
Pros
ChartHop makes HR analytics a breeze and is wonderfully user-friendly.
Cons
This does not apply to me; there is nothing to comment on.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Ileana
Financial Services, 500+ employees
Less than 6 months
“Charthop experience
Pros
The dashboard offers some fantastic features, like displaying birthdays and anniversaries.
Cons
Navigating the organizational chart can be challenging, it is difficult to scroll or zoom in and out smoothly.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Liz
Financial Services, 500+ employees
Less than a year
“Charthop User
Pros
Even for a newbie like me, ChartHop is a breeze to use and quite enjoyable to navigate.
Cons
I have not encountered any problems. I enjoyed using the product.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Enrique
Financial Services, 500+ employees
More than a year
“Works Great
Pros
Having everything important neatly displayed in one interface is a game-changer, and the clean design makes navigation a pleasure.
Cons
No issues here, it fulfills its purpose. However, some visual enhancements, especially regarding hero data and micro-interactions, would be nice.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Harter
Information Services, 500+ employees
Less than 6 months
“Charthop helps AMs
Pros
Being able to search for internal employees based on department and responsibilities helps me as an account manager connect with the right people quickly.
Cons
I have no complaints, it is been great and always meets my needs.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Zachary
Computer Software, 500+ employees
Less than 6 months
“I love ChartHop
Pros
ChartHop is my daily companion for exploring our company's org charts and keeping track of team dynamics. It is also a fun way to stay updated on birthdays and work anniversaries.
Cons
Sometimes the search function can be a bit glitchy, but it usually corrects itself after a second try.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Joe
Computer Software, 500+ employees
Less than 6 months
“Great product for employee surveys
Pros
As a member of Ripple's LGBTQ community and ERG group, I am delighted with how this product facilitates quick and accessible self-identification surveys. It's a positive step towards fostering inclusivity and providing data for improvement.
Cons
From my perspective as an end user, I found it intuitive, easy-to-use, and with a good interface. I have no complaints.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Emily
Non-Profit Organization Management, 51-100 employees
Less than 6 months
“Very helpful
Pros
ChartHop is a breeze to navigate and makes finding necessary information incredibly simple.
Cons
My main gripe is with the org chart navigation, it zooms too quickly, making it hard to use.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Thomas
E-Learning, 51-100 employees
Less than 6 months
“Essential for Remote Teams
Pros
The UI/UX is straightforward and adaptable, responding in real-time to updates and actions. Truly impressive!
Cons
I have not encountered any issues so far, even after using it for a bit!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ariana
Information Services, 500+ employees
Less than a year
“ChartHop for the win
Pros
I appreciate being able to see the hierarchy, personnel movements, and birthdays/anniversaries all in one place. It gives me a clear picture of what is happening within the company.
Cons
Setting goals can be tricky; the form glitched a few times, but eventually, it worked.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Catherine
Insurance, 500+ employees
Less than 6 months
“Assurance IQ
Pros
It is not just easy to use, it's also enjoyable to interact with, making daily reviews a positive experience.
Cons
I did not come across anything that was not user-friendly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
James
E-Learning, 51-100 employees
Less than 6 months
“Quality review of chart hop!
Pros
I appreciate being able to determine who falls under which department within the company.
Cons
It is a bit inconvenient not having a direct link to the person's email or Slack for a quick DM.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
NITYA
Information Technology and Services, 500+ employees
Less than 6 months
“best software
Pros
It provides comprehensive information about our organization and its employees.
Cons
No con from my side.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Stephanie
Research, 500+ employees
Less than a year
“Great Platform
Pros
I genuinely enjoy using this platform; having ways to set goals for myself and keeping myself accountable is fantastic!
Cons
I have enjoyed using everything so far - it is all very user-friendly!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jake
Design, 500+ employees
Less than a year
“ChartHop
Pros
Their visualizations are simple and beautiful, making it easy to stay updated on my company's organizational design and reporting structure.
Cons
The UX for digging into reports feels overly complicated.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Prab
Marketing and Advertising, 51-100 employees
Less than a year
“Easy to use!
Pros
Navigating the org chart is intuitive, and the ability to customize sheets based on various parameters is a plus.
Cons
There is nothing in particular that I find difficult about using Charthop. It's quite user-friendly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10