Overall Rating

4.7

65 Review(s)

Rating Distribution

5

star

(45)

4

star

(19)

3

star

(1)

2

star

1

star

Satisfaction Score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

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Big Yes as an Org Chart tool
Pros

I have seen some great org charts, but this one really stands out to me. I appreciate that it is downloadable, and navigating through it is a breeze.

Cons

I find the search function a bit quirky, it is rare, but sometimes I can not locate a specific person without manually digging deeper.

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

Wei Chun

Information Technology and Services, 500+ employees

More than a year

December 2023

Easy to learn and quick to operate.
Pros

I was amazed at how intuitive ChartHop is. I had never used a data management app before but I needed almost no training to operate ChartHop. It allows me to keep a track of pay adjustments over time and see the actual variation in real-time. It also keeps a record of all the performance reviews I have done and I can look at them whenever I want to. ChartHop provides a 360-degree dashboard that any employee can see. I also enjoy the org chart that is displayed.

Cons

The dashboard is cluttered with useless information like who joined the company recently or whose birthday is coming up. It is good for creating a caring community but that should be separate from work. I would like to have a separate employee-specific dashboard and then have something like a company’s home dash for all the other stuff. It is definitely not something to disregard the things ChartHop is good at. This is just my opinion and kind of a feature request, nothing more.

Ease of use

8

Value for money

7

Customer Support

9

Functionality

7

Samantha

Information Technology and Services, 201-500 employees

February 2023

Everything is fine
Pros

My company, a small and privately owned business in the HR software field, has been using our own system for years. Seeking a more robust option, I tried out ChartHop and was thoroughly impressed.

Cons

I did not encounter any hiccups. Everything went smoothly.

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

annie

Information Technology and Services, 500+ employees

Less than 6 months

October 2022

ChartHop review
Pros

When working remotely, using the org chart to visualize where everyone is located is invaluable.

Cons

I am seeing all the open reqs from Greenhouse on the org chart, which feels unnecessary.

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

Julie

Design, 500+ employees

Less than 6 months

June 2022

ChartHop easy to use and great for HR Analytics
Pros

ChartHop makes HR analytics a breeze and is wonderfully user-friendly.

Cons

This does not apply to me; there is nothing to comment on.

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

RALPH

Consumer Electronics, 51-100 employees

More than a year

August 2021

Charthop experience
Pros

The dashboard offers some fantastic features, like displaying birthdays and anniversaries.

Cons

Navigating the organizational chart can be challenging, it is difficult to scroll or zoom in and out smoothly.

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

Ileana

Financial Services, 500+ employees

Less than 6 months

July 2021

Charthop User
Pros

Even for a newbie like me, ChartHop is a breeze to use and quite enjoyable to navigate.

Cons

I have not encountered any problems. I enjoyed using the product.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Liz

Financial Services, 500+ employees

Less than a year

July 2021

Works Great
Pros

Having everything important neatly displayed in one interface is a game-changer, and the clean design makes navigation a pleasure.

Cons

No issues here, it fulfills its purpose. However, some visual enhancements, especially regarding hero data and micro-interactions, would be nice.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Enrique

Financial Services, 500+ employees

More than a year

July 2021

Charthop helps AMs
Pros

Being able to search for internal employees based on department and responsibilities helps me as an account manager connect with the right people quickly.

Cons

I have no complaints, it is been great and always meets my needs.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Harter

Information Services, 500+ employees

Less than 6 months

June 2021

I love ChartHop
Pros

ChartHop is my daily companion for exploring our company's org charts and keeping track of team dynamics. It is also a fun way to stay updated on birthdays and work anniversaries.

Cons

Sometimes the search function can be a bit glitchy, but it usually corrects itself after a second try.

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

Zachary

Computer Software, 500+ employees

Less than 6 months

June 2021

Great product for employee surveys
Pros

As a member of Ripple's LGBTQ community and ERG group, I am delighted with how this product facilitates quick and accessible self-identification surveys. It's a positive step towards fostering inclusivity and providing data for improvement.

Cons

From my perspective as an end user, I found it intuitive, easy-to-use, and with a good interface. I have no complaints.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Joe

Computer Software, 500+ employees

Less than 6 months

June 2021

Very helpful
Pros

ChartHop is a breeze to navigate and makes finding necessary information incredibly simple.

Cons

My main gripe is with the org chart navigation, it zooms too quickly, making it hard to use.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Emily

Non-Profit Organization Management, 51-100 employees

Less than 6 months

June 2021

Essential for Remote Teams
Pros

The UI/UX is straightforward and adaptable, responding in real-time to updates and actions. Truly impressive!

Cons

I have not encountered any issues so far, even after using it for a bit!

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Thomas

E-Learning, 51-100 employees

Less than 6 months

June 2021

ChartHop for the win
Pros

I appreciate being able to see the hierarchy, personnel movements, and birthdays/anniversaries all in one place. It gives me a clear picture of what is happening within the company.

Cons

Setting goals can be tricky; the form glitched a few times, but eventually, it worked.

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

Ariana

Information Services, 500+ employees

Less than a year

June 2021

Assurance IQ
Pros

It is not just easy to use, it's also enjoyable to interact with, making daily reviews a positive experience.

Cons

I did not come across anything that was not user-friendly.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Catherine

Insurance, 500+ employees

Less than 6 months

June 2021

Quality review of chart hop!
Pros

I appreciate being able to determine who falls under which department within the company.

Cons

It is a bit inconvenient not having a direct link to the person's email or Slack for a quick DM.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

James

E-Learning, 51-100 employees

Less than 6 months

June 2021

best software
Pros

It provides comprehensive information about our organization and its employees.

Cons

No con from my side.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

NITYA

Information Technology and Services, 500+ employees

Less than 6 months

June 2021

Great Platform
Pros

I genuinely enjoy using this platform; having ways to set goals for myself and keeping myself accountable is fantastic!

Cons

I have enjoyed using everything so far - it is all very user-friendly!

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Stephanie

Research, 500+ employees

Less than a year

June 2021

ChartHop
Pros

Their visualizations are simple and beautiful, making it easy to stay updated on my company's organizational design and reporting structure.

Cons

The UX for digging into reports feels overly complicated.

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

Jake

Design, 500+ employees

Less than a year

June 2021

Easy to use!
Pros

Navigating the org chart is intuitive, and the ability to customize sheets based on various parameters is a plus.

Cons

There is nothing in particular that I find difficult about using Charthop. It's quite user-friendly.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Prab

Marketing and Advertising, 51-100 employees

Less than a year

June 2021

ChartHop - Super easy Org Chart
Pros

Navigating and searching through our org chart of around 500 employees is super easy. You can even see where someone is based and get a direct link to them in Slack. It is great for remote organizations!

Cons

The UI feels a bit outdated in our version, getting to the map view is a bit counterintuitive.

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

Anonymous

Not Specified, 51-100 employees

Less than 6 months

June 2021

Great tool for seeing org updates
Pros

I find it effortless to observe our organization's structure and delve into individual profiles. It's fantastic how personnel changes are promptly displayed on the dashboard.

Cons

I find that Charthop adequately keeps me updated about the organization.

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

Kevin

Information Technology and Services, 500+ employees

More than a year

June 2021

The Employee's Guide To The Company that I wish I had had throughout my career
Pros

This platform simplifies navigating through the company, locating the necessary people, understanding their responsibilities, and figuring out who is where and what's what after the latest company reorganization.

Cons

I find the gestures for navigating the organization chart confusing.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Daniel

Computer Software, 500+ employees

Less than 6 months

June 2021

Great for New Employees and Admins!
Pros

The ease of looking up employees and org charts is a standout feature for me.

Cons

The user experience within the org chart feels a bit too fluid, almost disorienting. While I appreciate the easy navigation, I would prefer it to be a bit more stable.

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

Alex

Banking, 500+ employees

Less than 6 months

June 2021

ChartHop is a super intuitive tool for performance review and management
Pros

Setting up performance reviews is a breeze, I do not even need to search for tutorials.

Cons

I am a bit overwhelmed by all the features, and some seem randomly organized.

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

Bryan

Computer Software, 500+ employees

Less than 6 months

June 2021

Overall ChartHop experience
Pros

The detailed yet concise organization chart, complete with company history, is easy to understand and navigate.

Cons

It would be helpful if the search button could include the status of all deactivated employees.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

Daniel

Internet, 51-100 employees

Less than 6 months

June 2021

My review
Pros

The org chart view is particularly useful in our global organization, offering quick insights into teams and their structures.

Cons

I have not used it enough yet to have a least-liked feature at the moment.

Ease of use

8

Value for money

8

Customer Support

10

Functionality

10

THELMA

Financial Services, 500+ employees

Less than 6 months

June 2021

Awesome
Pros

What I most love is accessing the entire org chart helps me get to know all my coworkers.

Cons

The search option is not very intuitive; additional training or guidance would be beneficial.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Eph

Financial Services, 500+ employees

Less than 6 months

June 2021

Great Product!
Pros

It is invaluable to have a user-friendly platform for managing employee goals, especially during performance evaluations. The Org chart function provides clarity on departmental structures, which is immensely helpful.

Cons

I have not come across any specific issues with the software.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Henry

Computer Software, 500+ employees

Less than a year

June 2021

Pretty Good
Pros

It simplifies our MBO setting process, providing clear visibility into progress on a monthly basis.

Cons

The only issue I have is that I wish editing a goal's interface was a bit easier after it has been submitted, instead of someone else having to do it.

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

Rachael

Research, 500+ employees

Less than a year

June 2021

Great system compared to what we have used in the past.
Pros

The Org chart is great; it is easy to find what I want to see, and setting objectives for the quarter is a breeze.

Cons

It took me a while to get the hang of it, but honestly, it is better than other systems.

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

Eric

Computer Software, 500+ employees

Less than 6 months

June 2021

CharHop Review
Pros

Using ChartHop to organize the company structure is a breeze.

Cons

There is nothing I dislike about this software.

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

Anonymous

Not Specified, 500+ employees

More than a year

June 2021

Overall super useful software!
Pros

I find everything organized very clearly and easy to navigate. It is incredibly helpful, especially for grasping levels of management within our company with the interactive flow charts.

Cons

I really like how it is set up - nothing to complain about!

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Sarah

Information Technology and Services, 51-100 employees

Less than a year

June 2021

Easy to use
Pros

ChartHop is incredibly easy to navigate, making it simple to find what I need and move around effortlessly.

Cons

Sometimes, I struggle to find my way around but overall, it is good.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Jonixis

Non-Profit Organization Management, 500+ employees

Less than a year

June 2021

Ease of use
Pros

It is very easy to use, especially with its integration with Slack for surveys and forms. Tracking our activities within the company's timeline is seamless.

Cons

From what I have used, everything looks great. I do not notice any limitations at the moment.

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

Rajiv

Computer Software, 51-100 employees

Less than a year

June 2021

ChartHop in our org
Pros

Integration with other websites, like our internal platform, enhances its usefulness.

Cons

We do not make full use of all the features offered.

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

Eri

Computer Software, 51-100 employees

Less than 6 months

June 2021

Easy to use, fluid UI
Pros

I am a fan of the new 'map' feature, alongside the Org Chart and Job Openings. It is been particularly useful as the company shifted to remote work.

Cons

Navigating between departments and levels in the org unit used to be harder, but it is gotten easier over time.

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

Albert

Computer Software, 500+ employees

More than a year

June 2021

As a user, I love that all the information is in one place
Pros

Having everything conveniently located and easily accessible is a major plus.

Cons

There is a wealth of information available, but it would be more convenient if the most used information was easily accessible.

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

Morgan

Information Technology and Services, 51-100 employees

Less than a year

June 2021

My charthop review
Pros

Their Org chart is cool and interesting, making it easy to navigate and get an overview of the company.

Cons

Goal-setting could be more intuitive and improved.

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

sai

Information Technology and Services, 500+ employees

Less than a year

June 2021

Good tool for tracking quarterly goals & visualizing org charts
Pros

ChartHop serves me primarily for tracking quarterly goals and visualizing org charts. It excels in simplicity and intuitiveness, making both tasks effortless compared to our previous clunky tool.

Cons

When I am writing up my quarterly goals, I have noticed that ChartHop does not save my progress as I go.

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

Andrew

Information Technology and Services, 500+ employees

Less than a year

June 2021

HR Use
Pros

The organization chart is extremely useful, as are the employee profiles for detailing equity and compensation.

Cons

There is a lot going on visually - it feels a bit overwhelming.

Ease of use

8

Value for money

6

Customer Support

10

Functionality

8

Shwetabh

Financial Services, 51-100 employees

More than a year

June 2021

Great tool for organisational structure for newbies
Pros

Getting a holistic view of the organization is invaluable.

Cons

It feels a bit bulky and outdated; a modern update is needed.

Ease of use

6

Value for money

10

Customer Support

10

Functionality

6

Magique

Computer Software, 51-100 employees

Less than 6 months

June 2021

Easy to use and great team
Pros

The org chart feature stands out as our favorite among several options we've considered.

Cons

Everything looks good to me. I don't have any further questions.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Nick

Computer Software, 51-100 employees

More than a year

June 2021

This is great!
Pros

The ease of use and intuitive interface of ChartHop are truly exceptional.

Cons

The software's navigation from a new hire's perspective takes some time.

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

Philip

Computer Software, 500+ employees

Less than 6 months

June 2021

Great for hiring planning
Pros

It streamlines our process for hiring approvals and management changes.

Cons

Making changes is not the easiest if you are not familiar with coding.

Ease of use

10

Value for money

9

Customer Support

7

Functionality

10

Anonymous

Not Specified, 51-100 employees

Less than a year

June 2021

ChartHop Does Great Org Charts
Pros

The ability to export org charts to PowerPoint or PDF format is a handy feature.

Cons

As the organization grows, I wish there was an option to download org charts only for FTEs without having to select each department individually.

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

Janet

Insurance, 500+ employees

More than a year

June 2021

So far, so good! Easy to understand from a user perspective
Pros

Its user-friendly layout improves with more data input, making it an invaluable tool.

Cons

If you have a very complex org chart, it can be a bit challenging to view everyone in a single layer on a simplified, zoomed-out screen.

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

Hayley

Internet, 51-100 employees

Less than 6 months

June 2021

ChartHop review by Stephanie Taras
Pros

Being able to visually explore organizational structures and access information like birthdays is incredibly useful, especially in a distributed company.

Cons

I am not a fan of the accuracy in pinpointing someone's location; it feels intrusive. Although, it seems this feature may have been toned down.

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

Stephanie

Design, 500+ employees

Less than a year

June 2021

NEW Charthop
Pros

With the help of this software updating and editing are straightforward, with ample options available.

Cons

There are plenty of options, but some are harder to find than others.

Ease of use

8

Value for money

8

Customer Support

6

Functionality

10

Cherie

Market Research, 500+ employees

Less than a year

June 2021

Using ChartHop
Pros

Birthdays and anniversaries displayed on the organizational chart add a personal touch, making it easier to connect with coworkers.

Cons

So far, I have not found anything to dislike about ChartHop. I have not encountered any glitches yet.

Ease of use

6

Value for money

8

Customer Support

8

Functionality

8

Noreen

Financial Services, 500+ employees

Less than a year

June 2021