Total 65 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

69%

4

Stars

29%

3

Stars

2%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

WC

Wei Chun

Information Technology and Services, 500+ employees

More than a year

5.0
December 2023

Big Yes as an Org Chart tool

Pros

I have seen some great org charts, but this one really stands out to me. I appreciate that it is downloadable, and navigating through it is a breeze.

Cons

I find the search function a bit quirky, it is rare, but sometimes I can not locate a specific person without manually digging deeper.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

S

Samantha

Information Technology and Services, 201-500 employees

4.0
February 2023

Easy to learn and quick to operate.

Pros

I was amazed at how intuitive ChartHop is. I had never used a data management app before but I needed almost no training to operate ChartHop. It allows me to keep a track of pay adjustments over time and see the actual variation in real-time. It also keeps a record of all the performance reviews I have done and I can look at them whenever I want to. ChartHop provides a 360-degree dashboard that any employee can see. I also enjoy the org chart that is displayed.

Cons

The dashboard is cluttered with useless information like who joined the company recently or whose birthday is coming up. It is good for creating a caring community but that should be separate from work. I would like to have a separate employee-specific dashboard and then have something like a company’s home dash for all the other stuff. It is definitely not something to disregard the things ChartHop is good at. This is just my opinion and kind of a feature request, nothing more.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

9

Functionality

7

A

annie

Information Technology and Services, 500+ employees

Less than 6 months

5.0
October 2022

Everything is fine

Pros

My company, a small and privately owned business in the HR software field, has been using our own system for years. Seeking a more robust option, I tried out ChartHop and was thoroughly impressed.

Cons

I did not encounter any hiccups. Everything went smoothly.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

J

Julie

Design, 500+ employees

Less than 6 months

5.0
June 2022

ChartHop review

Pros

When working remotely, using the org chart to visualize where everyone is located is invaluable.

Cons

I am seeing all the open reqs from Greenhouse on the org chart, which feels unnecessary.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

R

RALPH

Consumer Electronics, 51-100 employees

More than a year

5.0
August 2021

ChartHop easy to use and great for HR Analytics

Pros

ChartHop makes HR analytics a breeze and is wonderfully user-friendly.

Cons

This does not apply to me; there is nothing to comment on.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

I

Ileana

Financial Services, 500+ employees

Less than 6 months

4.0
July 2021

Charthop experience

Pros

The dashboard offers some fantastic features, like displaying birthdays and anniversaries.

Cons

Navigating the organizational chart can be challenging, it is difficult to scroll or zoom in and out smoothly.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

L

Liz

Financial Services, 500+ employees

Less than a year

5.0
July 2021

Charthop User

Pros

Even for a newbie like me, ChartHop is a breeze to use and quite enjoyable to navigate.

Cons

I have not encountered any problems. I enjoyed using the product.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

E

Enrique

Financial Services, 500+ employees

More than a year

5.0
July 2021

Works Great

Pros

Having everything important neatly displayed in one interface is a game-changer, and the clean design makes navigation a pleasure.

Cons

No issues here, it fulfills its purpose. However, some visual enhancements, especially regarding hero data and micro-interactions, would be nice.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

H

Harter

Information Services, 500+ employees

Less than 6 months

5.0
June 2021

Charthop helps AMs

Pros

Being able to search for internal employees based on department and responsibilities helps me as an account manager connect with the right people quickly.

Cons

I have no complaints, it is been great and always meets my needs.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Z

Zachary

Computer Software, 500+ employees

Less than 6 months

4.0
June 2021

I love ChartHop

Pros

ChartHop is my daily companion for exploring our company's org charts and keeping track of team dynamics. It is also a fun way to stay updated on birthdays and work anniversaries.

Cons

Sometimes the search function can be a bit glitchy, but it usually corrects itself after a second try.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

J

Joe

Computer Software, 500+ employees

Less than 6 months

5.0
June 2021

Great product for employee surveys

Pros

As a member of Ripple's LGBTQ community and ERG group, I am delighted with how this product facilitates quick and accessible self-identification surveys. It's a positive step towards fostering inclusivity and providing data for improvement.

Cons

From my perspective as an end user, I found it intuitive, easy-to-use, and with a good interface. I have no complaints.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

E

Emily

Non-Profit Organization Management, 51-100 employees

Less than 6 months

5.0
June 2021

Very helpful

Pros

ChartHop is a breeze to navigate and makes finding necessary information incredibly simple.

Cons

My main gripe is with the org chart navigation, it zooms too quickly, making it hard to use.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

T

Thomas

E-Learning, 51-100 employees

Less than 6 months

5.0
June 2021

Essential for Remote Teams

Pros

The UI/UX is straightforward and adaptable, responding in real-time to updates and actions. Truly impressive!

Cons

I have not encountered any issues so far, even after using it for a bit!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Ariana

Information Services, 500+ employees

Less than a year

5.0
June 2021

ChartHop for the win

Pros

I appreciate being able to see the hierarchy, personnel movements, and birthdays/anniversaries all in one place. It gives me a clear picture of what is happening within the company.

Cons

Setting goals can be tricky; the form glitched a few times, but eventually, it worked.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

C

Catherine

Insurance, 500+ employees

Less than 6 months

5.0
June 2021

Assurance IQ

Pros

It is not just easy to use, it's also enjoyable to interact with, making daily reviews a positive experience.

Cons

I did not come across anything that was not user-friendly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

James

E-Learning, 51-100 employees

Less than 6 months

4.0
June 2021

Quality review of chart hop!

Pros

I appreciate being able to determine who falls under which department within the company.

Cons

It is a bit inconvenient not having a direct link to the person's email or Slack for a quick DM.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

N

NITYA

Information Technology and Services, 500+ employees

Less than 6 months

5.0
June 2021

best software

Pros

It provides comprehensive information about our organization and its employees.

Cons

No con from my side.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Stephanie

Research, 500+ employees

Less than a year

5.0
June 2021

Great Platform

Pros

I genuinely enjoy using this platform; having ways to set goals for myself and keeping myself accountable is fantastic!

Cons

I have enjoyed using everything so far - it is all very user-friendly!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Jake

Design, 500+ employees

Less than a year

5.0
June 2021

ChartHop

Pros

Their visualizations are simple and beautiful, making it easy to stay updated on my company's organizational design and reporting structure.

Cons

The UX for digging into reports feels overly complicated.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

P

Prab

Marketing and Advertising, 51-100 employees

Less than a year

5.0
June 2021

Easy to use!

Pros

Navigating the org chart is intuitive, and the ability to customize sheets based on various parameters is a plus.

Cons

There is nothing in particular that I find difficult about using Charthop. It's quite user-friendly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10