Wei Chun
Information Technology and Services, 500+ employees
More than a year
“Big Yes as an Org Chart tool
Pros
I have seen some great org charts, but this one really stands out to me. I appreciate that it is downloadable, and navigating through it is a breeze.
Cons
I find the search function a bit quirky, it is rare, but sometimes I can not locate a specific person without manually digging deeper.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Samantha
Information Technology and Services, 201-500 employees
“Easy to learn and quick to operate.
Pros
I was amazed at how intuitive ChartHop is. I had never used a data management app before but I needed almost no training to operate ChartHop. It allows me to keep a track of pay adjustments over time and see the actual variation in real-time. It also keeps a record of all the performance reviews I have done and I can look at them whenever I want to. ChartHop provides a 360-degree dashboard that any employee can see. I also enjoy the org chart that is displayed.
Cons
The dashboard is cluttered with useless information like who joined the company recently or whose birthday is coming up. It is good for creating a caring community but that should be separate from work. I would like to have a separate employee-specific dashboard and then have something like a company’s home dash for all the other stuff. It is definitely not something to disregard the things ChartHop is good at. This is just my opinion and kind of a feature request, nothing more.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
9
Functionality
7
annie
Information Technology and Services, 500+ employees
Less than 6 months
“Everything is fine
Pros
My company, a small and privately owned business in the HR software field, has been using our own system for years. Seeking a more robust option, I tried out ChartHop and was thoroughly impressed.
Cons
I did not encounter any hiccups. Everything went smoothly.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Julie
Design, 500+ employees
Less than 6 months
“ChartHop review
Pros
When working remotely, using the org chart to visualize where everyone is located is invaluable.
Cons
I am seeing all the open reqs from Greenhouse on the org chart, which feels unnecessary.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
RALPH
Consumer Electronics, 51-100 employees
More than a year
“ChartHop easy to use and great for HR Analytics
Pros
ChartHop makes HR analytics a breeze and is wonderfully user-friendly.
Cons
This does not apply to me; there is nothing to comment on.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Ileana
Financial Services, 500+ employees
Less than 6 months
“Charthop experience
Pros
The dashboard offers some fantastic features, like displaying birthdays and anniversaries.
Cons
Navigating the organizational chart can be challenging, it is difficult to scroll or zoom in and out smoothly.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Liz
Financial Services, 500+ employees
Less than a year
“Charthop User
Pros
Even for a newbie like me, ChartHop is a breeze to use and quite enjoyable to navigate.
Cons
I have not encountered any problems. I enjoyed using the product.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Enrique
Financial Services, 500+ employees
More than a year
“Works Great
Pros
Having everything important neatly displayed in one interface is a game-changer, and the clean design makes navigation a pleasure.
Cons
No issues here, it fulfills its purpose. However, some visual enhancements, especially regarding hero data and micro-interactions, would be nice.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Harter
Information Services, 500+ employees
Less than 6 months
“Charthop helps AMs
Pros
Being able to search for internal employees based on department and responsibilities helps me as an account manager connect with the right people quickly.
Cons
I have no complaints, it is been great and always meets my needs.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Zachary
Computer Software, 500+ employees
Less than 6 months
“I love ChartHop
Pros
ChartHop is my daily companion for exploring our company's org charts and keeping track of team dynamics. It is also a fun way to stay updated on birthdays and work anniversaries.
Cons
Sometimes the search function can be a bit glitchy, but it usually corrects itself after a second try.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Joe
Computer Software, 500+ employees
Less than 6 months
“Great product for employee surveys
Pros
As a member of Ripple's LGBTQ community and ERG group, I am delighted with how this product facilitates quick and accessible self-identification surveys. It's a positive step towards fostering inclusivity and providing data for improvement.
Cons
From my perspective as an end user, I found it intuitive, easy-to-use, and with a good interface. I have no complaints.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Emily
Non-Profit Organization Management, 51-100 employees
Less than 6 months
“Very helpful
Pros
ChartHop is a breeze to navigate and makes finding necessary information incredibly simple.
Cons
My main gripe is with the org chart navigation, it zooms too quickly, making it hard to use.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Thomas
E-Learning, 51-100 employees
Less than 6 months
“Essential for Remote Teams
Pros
The UI/UX is straightforward and adaptable, responding in real-time to updates and actions. Truly impressive!
Cons
I have not encountered any issues so far, even after using it for a bit!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ariana
Information Services, 500+ employees
Less than a year
“ChartHop for the win
Pros
I appreciate being able to see the hierarchy, personnel movements, and birthdays/anniversaries all in one place. It gives me a clear picture of what is happening within the company.
Cons
Setting goals can be tricky; the form glitched a few times, but eventually, it worked.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Catherine
Insurance, 500+ employees
Less than 6 months
“Assurance IQ
Pros
It is not just easy to use, it's also enjoyable to interact with, making daily reviews a positive experience.
Cons
I did not come across anything that was not user-friendly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
James
E-Learning, 51-100 employees
Less than 6 months
“Quality review of chart hop!
Pros
I appreciate being able to determine who falls under which department within the company.
Cons
It is a bit inconvenient not having a direct link to the person's email or Slack for a quick DM.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
NITYA
Information Technology and Services, 500+ employees
Less than 6 months
“best software
Pros
It provides comprehensive information about our organization and its employees.
Cons
No con from my side.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Stephanie
Research, 500+ employees
Less than a year
“Great Platform
Pros
I genuinely enjoy using this platform; having ways to set goals for myself and keeping myself accountable is fantastic!
Cons
I have enjoyed using everything so far - it is all very user-friendly!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jake
Design, 500+ employees
Less than a year
“ChartHop
Pros
Their visualizations are simple and beautiful, making it easy to stay updated on my company's organizational design and reporting structure.
Cons
The UX for digging into reports feels overly complicated.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Prab
Marketing and Advertising, 51-100 employees
Less than a year
“Easy to use!
Pros
Navigating the org chart is intuitive, and the ability to customize sheets based on various parameters is a plus.
Cons
There is nothing in particular that I find difficult about using Charthop. It's quite user-friendly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 51-100 employees
Less than 6 months
“ChartHop - Super easy Org Chart
Pros
Navigating and searching through our org chart of around 500 employees is super easy. You can even see where someone is based and get a direct link to them in Slack. It is great for remote organizations!
Cons
The UI feels a bit outdated in our version, getting to the map view is a bit counterintuitive.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Kevin
Information Technology and Services, 500+ employees
More than a year
“Great tool for seeing org updates
Pros
I find it effortless to observe our organization's structure and delve into individual profiles. It's fantastic how personnel changes are promptly displayed on the dashboard.
Cons
I find that Charthop adequately keeps me updated about the organization.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Daniel
Computer Software, 500+ employees
Less than 6 months
“The Employee's Guide To The Company that I wish I had had throughout my career
Pros
This platform simplifies navigating through the company, locating the necessary people, understanding their responsibilities, and figuring out who is where and what's what after the latest company reorganization.
Cons
I find the gestures for navigating the organization chart confusing.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Alex
Banking, 500+ employees
Less than 6 months
“Great for New Employees and Admins!
Pros
The ease of looking up employees and org charts is a standout feature for me.
Cons
The user experience within the org chart feels a bit too fluid, almost disorienting. While I appreciate the easy navigation, I would prefer it to be a bit more stable.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Bryan
Computer Software, 500+ employees
Less than 6 months
“ChartHop is a super intuitive tool for performance review and management
Pros
Setting up performance reviews is a breeze, I do not even need to search for tutorials.
Cons
I am a bit overwhelmed by all the features, and some seem randomly organized.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Daniel
Internet, 51-100 employees
Less than 6 months
“Overall ChartHop experience
Pros
The detailed yet concise organization chart, complete with company history, is easy to understand and navigate.
Cons
It would be helpful if the search button could include the status of all deactivated employees.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
THELMA
Financial Services, 500+ employees
Less than 6 months
“My review
Pros
The org chart view is particularly useful in our global organization, offering quick insights into teams and their structures.
Cons
I have not used it enough yet to have a least-liked feature at the moment.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
Eph
Financial Services, 500+ employees
Less than 6 months
“Awesome
Pros
What I most love is accessing the entire org chart helps me get to know all my coworkers.
Cons
The search option is not very intuitive; additional training or guidance would be beneficial.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Henry
Computer Software, 500+ employees
Less than a year
“Great Product!
Pros
It is invaluable to have a user-friendly platform for managing employee goals, especially during performance evaluations. The Org chart function provides clarity on departmental structures, which is immensely helpful.
Cons
I have not come across any specific issues with the software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Rachael
Research, 500+ employees
Less than a year
“Pretty Good
Pros
It simplifies our MBO setting process, providing clear visibility into progress on a monthly basis.
Cons
The only issue I have is that I wish editing a goal's interface was a bit easier after it has been submitted, instead of someone else having to do it.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Eric
Computer Software, 500+ employees
Less than 6 months
“Great system compared to what we have used in the past.
Pros
The Org chart is great; it is easy to find what I want to see, and setting objectives for the quarter is a breeze.
Cons
It took me a while to get the hang of it, but honestly, it is better than other systems.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 500+ employees
More than a year
“CharHop Review
Pros
Using ChartHop to organize the company structure is a breeze.
Cons
There is nothing I dislike about this software.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Sarah
Information Technology and Services, 51-100 employees
Less than a year
“Overall super useful software!
Pros
I find everything organized very clearly and easy to navigate. It is incredibly helpful, especially for grasping levels of management within our company with the interactive flow charts.
Cons
I really like how it is set up - nothing to complain about!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jonixis
Non-Profit Organization Management, 500+ employees
Less than a year
“Easy to use
Pros
ChartHop is incredibly easy to navigate, making it simple to find what I need and move around effortlessly.
Cons
Sometimes, I struggle to find my way around but overall, it is good.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Rajiv
Computer Software, 51-100 employees
Less than a year
“Ease of use
Pros
It is very easy to use, especially with its integration with Slack for surveys and forms. Tracking our activities within the company's timeline is seamless.
Cons
From what I have used, everything looks great. I do not notice any limitations at the moment.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Eri
Computer Software, 51-100 employees
Less than 6 months
“ChartHop in our org
Pros
Integration with other websites, like our internal platform, enhances its usefulness.
Cons
We do not make full use of all the features offered.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Albert
Computer Software, 500+ employees
More than a year
“Easy to use, fluid UI
Pros
I am a fan of the new 'map' feature, alongside the Org Chart and Job Openings. It is been particularly useful as the company shifted to remote work.
Cons
Navigating between departments and levels in the org unit used to be harder, but it is gotten easier over time.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Morgan
Information Technology and Services, 51-100 employees
Less than a year
“As a user, I love that all the information is in one place
Pros
Having everything conveniently located and easily accessible is a major plus.
Cons
There is a wealth of information available, but it would be more convenient if the most used information was easily accessible.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
sai
Information Technology and Services, 500+ employees
Less than a year
“My charthop review
Pros
Their Org chart is cool and interesting, making it easy to navigate and get an overview of the company.
Cons
Goal-setting could be more intuitive and improved.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Andrew
Information Technology and Services, 500+ employees
Less than a year
“Good tool for tracking quarterly goals & visualizing org charts
Pros
ChartHop serves me primarily for tracking quarterly goals and visualizing org charts. It excels in simplicity and intuitiveness, making both tasks effortless compared to our previous clunky tool.
Cons
When I am writing up my quarterly goals, I have noticed that ChartHop does not save my progress as I go.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Shwetabh
Financial Services, 51-100 employees
More than a year
“HR Use
Pros
The organization chart is extremely useful, as are the employee profiles for detailing equity and compensation.
Cons
There is a lot going on visually - it feels a bit overwhelming.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
10
Functionality
8
Magique
Computer Software, 51-100 employees
Less than 6 months
“Great tool for organisational structure for newbies
Pros
Getting a holistic view of the organization is invaluable.
Cons
It feels a bit bulky and outdated; a modern update is needed.
Rating Distribution
Ease of use
6
Value for money
10
Customer Support
10
Functionality
6
Nick
Computer Software, 51-100 employees
More than a year
“Easy to use and great team
Pros
The org chart feature stands out as our favorite among several options we've considered.
Cons
Everything looks good to me. I don't have any further questions.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Philip
Computer Software, 500+ employees
Less than 6 months
“This is great!
Pros
The ease of use and intuitive interface of ChartHop are truly exceptional.
Cons
The software's navigation from a new hire's perspective takes some time.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Anonymous
Not Specified, 51-100 employees
Less than a year
“Great for hiring planning
Pros
It streamlines our process for hiring approvals and management changes.
Cons
Making changes is not the easiest if you are not familiar with coding.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
7
Functionality
10
Janet
Insurance, 500+ employees
More than a year
“ChartHop Does Great Org Charts
Pros
The ability to export org charts to PowerPoint or PDF format is a handy feature.
Cons
As the organization grows, I wish there was an option to download org charts only for FTEs without having to select each department individually.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Hayley
Internet, 51-100 employees
Less than 6 months
“So far, so good! Easy to understand from a user perspective
Pros
Its user-friendly layout improves with more data input, making it an invaluable tool.
Cons
If you have a very complex org chart, it can be a bit challenging to view everyone in a single layer on a simplified, zoomed-out screen.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Stephanie
Design, 500+ employees
Less than a year
“ChartHop review by Stephanie Taras
Pros
Being able to visually explore organizational structures and access information like birthdays is incredibly useful, especially in a distributed company.
Cons
I am not a fan of the accuracy in pinpointing someone's location; it feels intrusive. Although, it seems this feature may have been toned down.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Cherie
Market Research, 500+ employees
Less than a year
“NEW Charthop
Pros
With the help of this software updating and editing are straightforward, with ample options available.
Cons
There are plenty of options, but some are harder to find than others.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
6
Functionality
10
Noreen
Financial Services, 500+ employees
Less than a year
“Using ChartHop
Pros
Birthdays and anniversaries displayed on the organizational chart add a personal touch, making it easier to connect with coworkers.
Cons
So far, I have not found anything to dislike about ChartHop. I have not encountered any glitches yet.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
8
Functionality
8
