
ChartHop Reviews
Total 65 reviews
4.7
All reviews are from verified customers
Rating Distribution
5
Stars69%
4
Stars29%
3
Stars2%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Shwetabh
Financial Services, 51-100 employees
More than a year
“HR Use
Pros
The organization chart is extremely useful, as are the employee profiles for detailing equity and compensation.
Cons
There is a lot going on visually - it feels a bit overwhelming.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
10
Functionality
8
Magique
Computer Software, 51-100 employees
Less than 6 months
“Great tool for organisational structure for newbies
Pros
Getting a holistic view of the organization is invaluable.
Cons
It feels a bit bulky and outdated; a modern update is needed.
Rating Distribution
Ease of use
6
Value for money
10
Customer Support
10
Functionality
6
Nick
Computer Software, 51-100 employees
More than a year
“Easy to use and great team
Pros
The org chart feature stands out as our favorite among several options we've considered.
Cons
Everything looks good to me. I don't have any further questions.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Philip
Computer Software, 500+ employees
Less than 6 months
“This is great!
Pros
The ease of use and intuitive interface of ChartHop are truly exceptional.
Cons
The software's navigation from a new hire's perspective takes some time.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Anonymous
Not Specified, 51-100 employees
Less than a year
“Great for hiring planning
Pros
It streamlines our process for hiring approvals and management changes.
Cons
Making changes is not the easiest if you are not familiar with coding.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
7
Functionality
10
Janet
Insurance, 500+ employees
More than a year
“ChartHop Does Great Org Charts
Pros
The ability to export org charts to PowerPoint or PDF format is a handy feature.
Cons
As the organization grows, I wish there was an option to download org charts only for FTEs without having to select each department individually.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Hayley
Internet, 51-100 employees
Less than 6 months
“So far, so good! Easy to understand from a user perspective
Pros
Its user-friendly layout improves with more data input, making it an invaluable tool.
Cons
If you have a very complex org chart, it can be a bit challenging to view everyone in a single layer on a simplified, zoomed-out screen.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Stephanie
Design, 500+ employees
Less than a year
“ChartHop review by Stephanie Taras
Pros
Being able to visually explore organizational structures and access information like birthdays is incredibly useful, especially in a distributed company.
Cons
I am not a fan of the accuracy in pinpointing someone's location; it feels intrusive. Although, it seems this feature may have been toned down.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Cherie
Market Research, 500+ employees
Less than a year
“NEW Charthop
Pros
With the help of this software updating and editing are straightforward, with ample options available.
Cons
There are plenty of options, but some are harder to find than others.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
6
Functionality
10
Noreen
Financial Services, 500+ employees
Less than a year
“Using ChartHop
Pros
Birthdays and anniversaries displayed on the organizational chart add a personal touch, making it easier to connect with coworkers.
Cons
So far, I have not found anything to dislike about ChartHop. I have not encountered any glitches yet.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
8
Functionality
8
Matthew
Financial Services, 500+ employees
Less than a year
“Very useful tool for finding help via org structure, or learning more about your coworkers
Pros
ChartHop facilitates quick insights into coworkers and their roles within the company. It is my go-to for viewing profiles and understanding organizational changes over time.
Cons
I believe the visual hierarchy and typography could benefit from some improvement.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
Sarah
Internet, 500+ employees
Less than 6 months
“Great and intuitive first time user
Pros
I appreciate being able to access past reviews and I would love if we could implement a 360-review feature. The vesting chart is also a great addition.
Cons
I think "People Moves" should not clutter the main dashboard. It would be more helpful if the dashboard were employee-specific, with a separate company page for starts and anniversaries, etc.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
McKay
Financial Services, 500+ employees
More than a year
“Org Chart life everything easier while WFH
Pros
With many teammates joining remotely, the org chart feature of ChartHop is especially appreciated.
Cons
I haven't used ChartHop enough to provide feedback.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Anonymous
Not Specified, 500+ employees
Less than a year
“A clean, clear view of the org chart and more
Pros
The ability to track historical data, such as past employees, anniversaries, promotions, and departures, is invaluable.
Cons
In my opinion, it performs its intended functions very effectively.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
7
Melissa
Computer Games, 51-100 employees
Less than 6 months
“Easy to Use
Pros
The org chart feature has been indispensable for managing our company's rapid growth and ensuring clarity in our structure.
Cons
we have not really encountered any drawbacks. Sometimes we initially thought a feature was missing, but upon closer examination, we realized it was actually there, we just did not know it!
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Hannah
Computer Software, 500+ employees
Less than 6 months
“Foundation for Starting at a Company
Pros
I like that with a simple search of a department or person, I can see the highlights of their job and where they are located.
Cons
I do not have any issues, it works perfectly for me.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kate
Biotechnology, 500+ employees
More than a year
“User-friendly & Customizable
Pros
ChartHop's user-friendly nature and customizable features, like custom fields and search options, make it an ideal platform for storing and managing employee data.
Cons
Sometimes, configuring data too easily in the system can lead to confusion about recent changes. But with proper SOPs, documentation, and restricting administrator access, this can be managed effectively.
Rating Distribution
Ease of use
10
Value for money
6
Customer Support
10
Functionality
6
Margareth
Insurance, 11-50 employees
“Great roadmap to company structure
Pros
It is incredibly helpful to visualize the company hierarchy and know where colleagues stand within it.
Cons
Some parts feel too linear, if you click on an option, you might need to retrace your steps to get back to where you were.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Michael
Insurance, 500+ employees
Less than 6 months
“User Friendly
Pros
ChartHop simplifies finding and contacting colleagues in our large, nationwide company, while also providing insight into departmental hierarchies and growth.
Cons
It is not always up to date; there can be a delay of a few days, possibly on our end in reporting.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Melba
Financial Services, 500+ employees
Less than 6 months
“ChartHop-View from a user
Pros
The flexibility of ChartHop allows us to quickly build and adjust teams and charts as needed.
Cons
I will need more time with it to form an opinion.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8