Clarity Reviews
1 Reviews
Overall Rating
4
1 Reviews
Rating Distribution
5
(0)
4
(1)
3
(0)
2
(0)
1
(0)
Satisfaction Score
Ease of use
7
Value for money
8
Customer Support
9
Functionality
8
Overall Rating
4
1 Reviews
Rating Distribution
5
(0)
4
(1)
3
(0)
2
(0)
1
(0)
Satisfaction Score
Ease of use
7
Value for money
8
Customer Support
9
Functionality
8
Filters
Industry
Provider Size
Time Used
Brilliant automation and customer service.
Brilliant automation and customer service.
Pros
I have been able to re-work my business from the ground up thanks to Clarity. It has one of the most amazing customer service reps who helped me during the implementation phase. I just had to inform the team of our minimum criteria for transitioning our software to Clarity, and they made sure that these requirements were quickly produced and published. I really like the automation of emails/communication with sponsors, which we used to do manually and took hours to accomplish.
Cons
Clarity has been so good overall that I find it difficult to highlight the cons, if any. There are obviously some weak points and areas of improvement. But that can be said about the most sophisticated (not to mention, expensive) software out there as well. Clarity is a newly designed platform that is still under active development. Tech support is a pleasure to work with. They share their development plans, and are open to feature suggestions. I am confident that any missing functions will be added to the software in due course.
Ease of use
7
Value for money
8
Customer Support
9
Functionality
8
Amanda
Fund-Raising, 11-50 employees employees
Feb 08, 2023
Filters
Brilliant automation and customer service.
Brilliant automation and customer service.
Pros
I have been able to re-work my business from the ground up thanks to Clarity. It has one of the most amazing customer service reps who helped me during the implementation phase. I just had to inform the team of our minimum criteria for transitioning our software to Clarity, and they made sure that these requirements were quickly produced and published. I really like the automation of emails/communication with sponsors, which we used to do manually and took hours to accomplish.
Cons
Clarity has been so good overall that I find it difficult to highlight the cons, if any. There are obviously some weak points and areas of improvement. But that can be said about the most sophisticated (not to mention, expensive) software out there as well. Clarity is a newly designed platform that is still under active development. Tech support is a pleasure to work with. They share their development plans, and are open to feature suggestions. I am confident that any missing functions will be added to the software in due course.
Ease of use
7
Value for money
8
Customer Support
9
Functionality
8
Amanda
Fund-Raising, 11-50 employees employees
Feb 08, 2023