softwareClearPoint Strategy Reviews
4 Reviews
Overall Rating
4.5
4 Reviews
Rating Distribution
5
(2)
4
(2)
3
(0)
2
(0)
1
(0)
Satisfaction Score
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Overall Rating
4.5
4 Reviews
Rating Distribution
5
(2)
4
(2)
3
(0)
2
(0)
1
(0)
Satisfaction Score
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Filters
Industry
Provider Size
Time Used
Solid PM support that you need in tech outfits
Solid PM support that you need in tech outfits
Pros
I ditched our repair shop software for ClearPoint – haven’t had to look back since. The software manages your work for you; have tripled my repair orders in the seven months since signing up.
Cons
None.
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Jamie O. Paxton Jr.
Sunny Side Mobile Repair, CA, Head Count: 10 employees
Mar 30, 2023
An incredible product is supported by an even more incredible team
An incredible product is supported by an even more incredible team
Pros
Its really simple to use once you get the hang of Clearpoint. The dashboards are simple to construct. The Clearpoint team is wonderful to deal with; they are really knowledgeable and supportive. They pay close attention to our requirements and are prepared to respond to our inquiries. We enjoy having instant access to data that can be quickly sliced and diced in a variety of ways.
Cons
I kind of do not like that pressing the scroll button on the mouse causes the numbers youve entered to change; I think this is something that could be fixed quickly in a new version of the software. It is different if you use Excel because you cant just hit enter to move on to the next box where you can add your data.
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Darcy B.
Mid-Market, 51-1000 employees employees
Jan 11, 2023
Great overall, refreshing to work with!
Great overall, refreshing to work with!
Pros
The ClearPoint softwares ability to personalize reports and layouts is what Ive found to be most useful. It makes it possible to present the "whole picture" in a simple and neat manner. The ability to create a report with both language and graphics has really engaged our users with Clearpoint.
Cons
What I find frustrating is the lack of ability to modify the header, cell, and table styles within the report. It can be really irritating if you dont know where to look for the feature in the admin options settings.
Ease of use
10
Value for money
8
Customer Support
9
Functionality
9
Sharrice B.
Administration, 201-500 employees employees
Dec 09, 2022
Great overall, refreshing to work with!
Great overall, refreshing to work with!
Pros
The ClearPoint softwares ability to personalize reports and layouts is what Ive found to be most useful. It makes it possible to present the "whole picture" in a simple and neat manner. The ability to create a report with both language and graphics has really engaged our users with Clearpoint.
Cons
What I find frustrating is the lack of ability to modify the header, cell, and table styles within the report. It can be really irritating if you dont know where to look for the feature in the admin options settings.
Ease of use
8
Value for money
8
Customer Support
9
Functionality
7
Sharrice B.
Administration, 1001-5000 Employees employees
Dec 06, 2022
Filters
Solid PM support that you need in tech outfits
Solid PM support that you need in tech outfits
Pros
I ditched our repair shop software for ClearPoint – haven’t had to look back since. The software manages your work for you; have tripled my repair orders in the seven months since signing up.
Cons
None.
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Jamie O. Paxton Jr.
Sunny Side Mobile Repair, CA, Head Count: 10 employees
Mar 30, 2023
An incredible product is supported by an even more incredible team
An incredible product is supported by an even more incredible team
Pros
Its really simple to use once you get the hang of Clearpoint. The dashboards are simple to construct. The Clearpoint team is wonderful to deal with; they are really knowledgeable and supportive. They pay close attention to our requirements and are prepared to respond to our inquiries. We enjoy having instant access to data that can be quickly sliced and diced in a variety of ways.
Cons
I kind of do not like that pressing the scroll button on the mouse causes the numbers youve entered to change; I think this is something that could be fixed quickly in a new version of the software. It is different if you use Excel because you cant just hit enter to move on to the next box where you can add your data.
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Darcy B.
Mid-Market, 51-1000 employees employees
Jan 11, 2023
Great overall, refreshing to work with!
Great overall, refreshing to work with!
Pros
The ClearPoint softwares ability to personalize reports and layouts is what Ive found to be most useful. It makes it possible to present the "whole picture" in a simple and neat manner. The ability to create a report with both language and graphics has really engaged our users with Clearpoint.
Cons
What I find frustrating is the lack of ability to modify the header, cell, and table styles within the report. It can be really irritating if you dont know where to look for the feature in the admin options settings.
Ease of use
10
Value for money
8
Customer Support
9
Functionality
9
Sharrice B.
Administration, 201-500 employees employees
Dec 09, 2022
Great overall, refreshing to work with!
Great overall, refreshing to work with!
Pros
The ClearPoint softwares ability to personalize reports and layouts is what Ive found to be most useful. It makes it possible to present the "whole picture" in a simple and neat manner. The ability to create a report with both language and graphics has really engaged our users with Clearpoint.
Cons
What I find frustrating is the lack of ability to modify the header, cell, and table styles within the report. It can be really irritating if you dont know where to look for the feature in the admin options settings.
Ease of use
8
Value for money
8
Customer Support
9
Functionality
7
Sharrice B.
Administration, 1001-5000 Employees employees
Dec 06, 2022