Total 966 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars64%
4
Stars29%
3
Stars5%
2
Stars0%
1
Stars1%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
8
Functionality
8
Jeff
Professional Training & Coaching, 101-500 employees
Less than a year
“Click Up helps us move fast and serve with quality!
Pros
Easy to use and suitable for large teams and complex projects due to its intuitive design.
Cons
ClickUp's occasional slowness is a major frustration; improving its speed would significantly enhance the user experience.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Faeza
Marketing and Advertising, 1-10 employees
More than a year
“Ease of doing business with ClickUp
Pros
ClickUp's efficiency in deadline management reduces the need for constant supervision, ensuring smooth business operations.
Cons
Integration with other apps could be enhanced to provide more options.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Anonymous
Not Specified, 500+ employees
Less than 6 months
“The most efficient tool for Agile Project Management
Pros
Managing and tracking multiple projects simultaneously is seamless with ClickUp, requiring no prior training. Enhanced team agility and collaboration are notable benefits.
Cons
No issues were encountered while working with this tool; the only suggestion is to promote it more actively.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Nazim
Information Technology and Services, 1-10 employees
Less than 6 months
“Clickup is really nice project management tool
Pros
ClickUp is a swift project management tool with engaging features, with the notification system being particularly useful.
Cons
There's nothing to dislike about ClickUp; it's performing admirably.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
6
Andrina
Biotechnology, 51-100 employees
Less than a year
“Easy to use
Pros
Its simplicity, clean interface, and effective task management via tables make ClickUp a preferred choice.
Cons
The mobile app could benefit from updates, although improvements are noticeable over time.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
7
Functionality
6
Anonymous
Not Specified, 11-50 employees
Less than a year
“The most convenient tool for multi-task management I've ever used
Pros
Accessible on mobile devices and syncs with laptops, ensuring project updates anytime, anywhere.
Cons
The distinction between creating a list and creating a task can sometimes be confusing on ClickUp's interface.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Anonymous
Not Specified, 1-10 employees
Less than a year
“It was very useful
Pros
ClickUp's comprehensive management capabilities make it extremely useful, recommended for anyone seeking efficient task management.
Cons
From my perspective, there's no need for improvement; the software fulfills my requirements effectively.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Edwin
Civic & Social Organization, 1-10 employees
Less than a year
“The beauty of Clickup
Pros
Key features like project management, remote work, and agile development make ClickUp stand out.
Cons
The only downside to ClickUp is its occasional sluggishness and overwhelming number of features.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Anonymous
Not Specified, 1-10 employees
Less than a year
“Intuitive Task Management Tool
Pros
Easy customization, collaboration, and task management make ClickUp a preferred choice.
Cons
Reporting, data summaries, and advanced workflow automation features are still in development. Integration of goals into task management could be improved to prevent losing sight of the big picture.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
7
Anonymous
Not Specified, 11-50 employees
More than a year
“Effective and beautiful, all in one.
Pros
ClickUp offers advanced customization, easy adoption, seamless onboarding, integration with other apps, and versatile dashboard options for enhanced visibility.
Cons
It lacks the option to create new statuses for subtasks within the same board.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
7
Ranu
Information Technology and Services, 11-50 employees
Less than a year
“The one point solution for Project Management
Pros
The board view of ClickUp is highly appreciated for its speed and user-friendly interface, along with basic yet sufficient tagging options.
Cons
I'm not a fan of ClickUp's stopwatch system, particularly for tasks requiring extended periods to complete. This became evident during my experience with a client who insisted on using the timer, which I found cumbersome and impractical for longer tasks.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Abu
Alternative Medicine, 1-10 employees
Less than 6 months
“Among the top project tracking and productivity tools I've ever used
Pros
ClickUp excels in facilitating remote work and boasts remarkable user-friendliness. We utilize it for various tasks such as chat, file sharing, team calendars, and project management, benefiting from its extensive feature set and integrations. Upon testing this tool, I was genuinely impressed by its future planning. The customer support provided is exemplary, demonstrating a genuine commitment to client satisfaction. They have been instrumental in onboarding new users and addressing ongoing queries promptly and efficiently.
Cons
Enhancing the mobile app to match the web version's features would be beneficial. The graphical user interface (GUI) might appear daunting, especially for beginners, making the initial setup challenging.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Nirav
Automotive, 500+ employees
Less than 6 months
“Schedule, Track, and Assign Tasks with ClickUp
Pros
Access daily activity updates for scheduled tasks, initiate conversation threads for team discussions, and perform diverse tasks including task creation and SOP documentation.
Cons
The software can be somewhat intricate to grasp, and compared to other tools in the market, it lacks a few features.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
7
Angelique
Marketing and Advertising, 11-50 employees
Less than 6 months
“Click up for better project management
Pros
ClickUp stands out as a premier project management solution, offering a comprehensive array of tools to facilitate seamless collaboration and project coordination. Its web version and app compatibility enhance flexibility, particularly for time tracking and on-the-go collaboration. Highly recommended, it provides everything needed for effective project management, ensuring smooth implementation and adoption by teams familiar with project management systems.
Cons
The pricing is the only downside to this software, especially for larger companies, as it can be costly.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
7
Functionality
8
Uri
Computer Software, 11-50 employees
More than a year
“Covers well all our PM needs
Pros
ClickUp is highly scalable, easy to use, and offers a wide range of options (although some learning time may be required). It meets our project management needs comprehensively at an affordable price. The customer support is excellent, and the availability of multiple views, such as Gantt, Lists, and Workload, adds to its richness.
Cons
Performance and auto-screen refreshes could be improved. There are several usability functions that could use enhancements, and the team is actively working on fixing them. Working with sub-tasks, sub-sub-tasks, etc., can be cumbersome, and we had to find alternative approaches.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
shivaling
Information Technology and Services, 500+ employees
Less than 6 months
“Clickup - The Click to Time track software
Pros
I particularly appreciate the fine-grained time-tracking feature, which can be divided into sprints for accurate project monitoring.
Cons
The dashboards are not very user-friendly, and that's my least favorite aspect.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Aaron
Non-Profit Organization Management, 1-10 employees
Less than a year
“Great for Tasks, but not for communications
Pros
The multi-tiered task management in ClickUp is fantastic. The built-in Docs feature is especially useful for taking notes and tagging specific tasks, which we utilize during staff meetings.
Cons
I had high hopes that the Chat view could serve as a Slack alternative, but the views feel too isolated and difficult to navigate. If accessing the chat view is not as easy as sending a text, people won't think to use it. Furthermore, it's a bit slow to load on desktop, mobile, and in-browser.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Brianna
Computer Software, 1-10 employees
More than a year
“A Good, Free Project Management Platform--But Not for Our Team
Pros
The free version of ClickUp is fantastic for any team starting out with online project management. Its features and layout will suit many teams. Among the various project management tools available, each has its strengths and a unique user interface and experience to consider. I believe that within a month of using ClickUp, you'll know if it's the right fit for you.
Cons
Unfortunately, ClickUp wasn't the ideal project management tool for our team. With multiple elements, people, and projects, we require a PM platform that is extremely simple, intuitive, and clean. The ClickUp dashboard didn't provide the clear organization and overview features we needed.
Rating Distribution
Ease of use
6
Value for money
10
Customer Support
6
Functionality
6
Lauren
Marketing and Advertising, 51-100 employees
Less than 6 months
“ClickUp is great to use for project management
Pros
There's a multitude of options available within each task, including the ability to add checklists.
Cons
It's a little challenging to grasp initially, but with practice, you'll get the hang of it.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Annet
Medical Practice, 51-100 employees
Less than a year
“Ultimate projeduct tool
Pros
It's incredibly easy to use, efficient, and budget-friendly.
Cons
Honestly, I haven't encountered any problems with ClickUp so far.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10