Total 966 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

64%

4

Stars

29%

3

Stars

5%

2

Stars

0%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

8

Functionality

8

J

Jeff

Professional Training & Coaching, 101-500 employees

Less than a year

4.0
September 2022

Click Up helps us move fast and serve with quality!

Pros

Easy to use and suitable for large teams and complex projects due to its intuitive design.

Cons

ClickUp's occasional slowness is a major frustration; improving its speed would significantly enhance the user experience.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

F

Faeza

Marketing and Advertising, 1-10 employees

More than a year

5.0
September 2022

Ease of doing business with ClickUp

Pros

ClickUp's efficiency in deadline management reduces the need for constant supervision, ensuring smooth business operations.

Cons

Integration with other apps could be enhanced to provide more options.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

A

Anonymous

Not Specified, 500+ employees

Less than 6 months

4.0
September 2022

The most efficient tool for Agile Project Management

Pros

Managing and tracking multiple projects simultaneously is seamless with ClickUp, requiring no prior training. Enhanced team agility and collaboration are notable benefits.

Cons

No issues were encountered while working with this tool; the only suggestion is to promote it more actively.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

N

Nazim

Information Technology and Services, 1-10 employees

Less than 6 months

5.0
September 2022

Clickup is really nice project management tool

Pros

ClickUp is a swift project management tool with engaging features, with the notification system being particularly useful.

Cons

There's nothing to dislike about ClickUp; it's performing admirably.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

6

A

Andrina

Biotechnology, 51-100 employees

Less than a year

5.0
September 2022

Easy to use

Pros

Its simplicity, clean interface, and effective task management via tables make ClickUp a preferred choice.

Cons

The mobile app could benefit from updates, although improvements are noticeable over time.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

7

Functionality

6

A

Anonymous

Not Specified, 11-50 employees

Less than a year

5.0
September 2022

The most convenient tool for multi-task management I've ever used

Pros

Accessible on mobile devices and syncs with laptops, ensuring project updates anytime, anywhere.

Cons

The distinction between creating a list and creating a task can sometimes be confusing on ClickUp's interface.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A

Anonymous

Not Specified, 1-10 employees

Less than a year

5.0
September 2022

It was very useful

Pros

ClickUp's comprehensive management capabilities make it extremely useful, recommended for anyone seeking efficient task management.

Cons

From my perspective, there's no need for improvement; the software fulfills my requirements effectively.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

E

Edwin

Civic & Social Organization, 1-10 employees

Less than a year

4.0
September 2022

The beauty of Clickup

Pros

Key features like project management, remote work, and agile development make ClickUp stand out.

Cons

The only downside to ClickUp is its occasional sluggishness and overwhelming number of features.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A

Anonymous

Not Specified, 1-10 employees

Less than a year

4.0
September 2022

Intuitive Task Management Tool

Pros

Easy customization, collaboration, and task management make ClickUp a preferred choice.

Cons

Reporting, data summaries, and advanced workflow automation features are still in development. Integration of goals into task management could be improved to prevent losing sight of the big picture.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

7

A

Anonymous

Not Specified, 11-50 employees

More than a year

5.0
September 2022

Effective and beautiful, all in one.

Pros

ClickUp offers advanced customization, easy adoption, seamless onboarding, integration with other apps, and versatile dashboard options for enhanced visibility.

Cons

It lacks the option to create new statuses for subtasks within the same board.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

7

R

Ranu

Information Technology and Services, 11-50 employees

Less than a year

5.0
September 2022

The one point solution for Project Management

Pros

The board view of ClickUp is highly appreciated for its speed and user-friendly interface, along with basic yet sufficient tagging options.

Cons

I'm not a fan of ClickUp's stopwatch system, particularly for tasks requiring extended periods to complete. This became evident during my experience with a client who insisted on using the timer, which I found cumbersome and impractical for longer tasks.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A

Abu

Alternative Medicine, 1-10 employees

Less than 6 months

5.0
September 2022

Among the top project tracking and productivity tools I've ever used

Pros

ClickUp excels in facilitating remote work and boasts remarkable user-friendliness. We utilize it for various tasks such as chat, file sharing, team calendars, and project management, benefiting from its extensive feature set and integrations. Upon testing this tool, I was genuinely impressed by its future planning. The customer support provided is exemplary, demonstrating a genuine commitment to client satisfaction. They have been instrumental in onboarding new users and addressing ongoing queries promptly and efficiently.

Cons

Enhancing the mobile app to match the web version's features would be beneficial. The graphical user interface (GUI) might appear daunting, especially for beginners, making the initial setup challenging.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

N

Nirav

Automotive, 500+ employees

Less than 6 months

4.0
September 2022

Schedule, Track, and Assign Tasks with ClickUp

Pros

Access daily activity updates for scheduled tasks, initiate conversation threads for team discussions, and perform diverse tasks including task creation and SOP documentation.

Cons

The software can be somewhat intricate to grasp, and compared to other tools in the market, it lacks a few features.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

7

A

Angelique

Marketing and Advertising, 11-50 employees

Less than 6 months

4.0
September 2022

Click up for better project management

Pros

ClickUp stands out as a premier project management solution, offering a comprehensive array of tools to facilitate seamless collaboration and project coordination. Its web version and app compatibility enhance flexibility, particularly for time tracking and on-the-go collaboration. Highly recommended, it provides everything needed for effective project management, ensuring smooth implementation and adoption by teams familiar with project management systems.

Cons

The pricing is the only downside to this software, especially for larger companies, as it can be costly.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

7

Functionality

8

U

Uri

Computer Software, 11-50 employees

More than a year

5.0
September 2022

Covers well all our PM needs

Pros

ClickUp is highly scalable, easy to use, and offers a wide range of options (although some learning time may be required). It meets our project management needs comprehensively at an affordable price. The customer support is excellent, and the availability of multiple views, such as Gantt, Lists, and Workload, adds to its richness.

Cons

Performance and auto-screen refreshes could be improved. There are several usability functions that could use enhancements, and the team is actively working on fixing them. Working with sub-tasks, sub-sub-tasks, etc., can be cumbersome, and we had to find alternative approaches.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

S

shivaling

Information Technology and Services, 500+ employees

Less than 6 months

5.0
September 2022

Clickup - The Click to Time track software

Pros

I particularly appreciate the fine-grained time-tracking feature, which can be divided into sprints for accurate project monitoring.

Cons

The dashboards are not very user-friendly, and that's my least favorite aspect.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

A

Aaron

Non-Profit Organization Management, 1-10 employees

Less than a year

5.0
September 2022

Great for Tasks, but not for communications

Pros

The multi-tiered task management in ClickUp is fantastic. The built-in Docs feature is especially useful for taking notes and tagging specific tasks, which we utilize during staff meetings.

Cons

I had high hopes that the Chat view could serve as a Slack alternative, but the views feel too isolated and difficult to navigate. If accessing the chat view is not as easy as sending a text, people won't think to use it. Furthermore, it's a bit slow to load on desktop, mobile, and in-browser.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

B

Brianna

Computer Software, 1-10 employees

More than a year

3.0
September 2022

A Good, Free Project Management Platform--But Not for Our Team

Pros

The free version of ClickUp is fantastic for any team starting out with online project management. Its features and layout will suit many teams. Among the various project management tools available, each has its strengths and a unique user interface and experience to consider. I believe that within a month of using ClickUp, you'll know if it's the right fit for you.

Cons

Unfortunately, ClickUp wasn't the ideal project management tool for our team. With multiple elements, people, and projects, we require a PM platform that is extremely simple, intuitive, and clean. The ClickUp dashboard didn't provide the clear organization and overview features we needed.

Rating Distribution

Ease of use

6

Value for money

10

Customer Support

6

Functionality

6

L

Lauren

Marketing and Advertising, 51-100 employees

Less than 6 months

4.0
September 2022

ClickUp is great to use for project management

Pros

There's a multitude of options available within each task, including the ability to add checklists.

Cons

It's a little challenging to grasp initially, but with practice, you'll get the hang of it.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

A

Annet

Medical Practice, 51-100 employees

Less than a year

5.0
September 2022

Ultimate projeduct tool

Pros

It's incredibly easy to use, efficient, and budget-friendly.

Cons

Honestly, I haven't encountered any problems with ClickUp so far.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10