Madalin
Marketing and Advertising, 1-10 employees
Free Trial
“Great for organizing tasks
Pros
I love using ClickUp for marketing projects! It's so easy to organize everything and the dashboard is very user-friendly. It just makes the whole process so much simpler.
Cons
It's hard for us to figure out the workload for each team member with ClickUp. There's a lack of transparency and sometimes they downgrade features that you had before which can be frustrating.
Rating Distribution
Ease of use
1
Value for money
3
Customer Support
1
Functionality
5
Pratik
Retail, 11-50 employees
Less than 6 months
“Perfect but needs improvements
Pros
For us managing tickets and keeping track of everything is easy with ClickUp. We even use their AI feature, ClickUp Brain, to handle our tasks, and it really makes a difference.
Cons
I think the UX could be better. There are just so many buttons and lists it can feel a bit overwhelming at times, especially when you're trying to get things done quickly.
Rating Distribution
Ease of use
5
Value for money
9
Customer Support
9
Functionality
9
Luis
Design, 1-10 employees
Less than a year
“Easy to use
Pros
What I like the most about ClickUp is how easy it is to use and how well it connects with other tools like Google Docs, which we use a lot. It's also great for creating whiteboard presentations.
Cons
Like most apps, I noticed there are some bugs and crashes now and then. But ClickUp has a really good support team, even with the free version, which is a big plus.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
9
Functionality
9
Melissa
Construction, 51-100 employees
Less than 6 months
“Great task management
Pros
ClickUp is good for project management. I really appreciate how customizable it is and integrating it into our workflow was easy. The recurrence and dependency features are definitely a standout.
Cons
I didn't really experience any major drawbacks with it. The only challenge is getting the team to fully comply with using the software but overall, the product is really good.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
9
Functionality
9
La'
Information Technology and Services, 1-10 employees
Less than a year
“Good customization but slow
Pros
The ability to customize ClickUp to fit our needs is awesome. Plus it's affordable. I love the templates because they save me so much time when I need to make adjustments.
Cons
Customizing it takes time and we didn't have the chance to set it up ourselves. The knowledge base could be better and the UX feels a bit old and slow at times. It even freezes occasionally which is a little annoying.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
3
Functionality
7
Sheen
Broadcast Media, 51-100 employees
Less than 6 months
“Great for tracking but slow
Pros
I really appreciate it's tracking the history of tasks and seeing all the changes made in a ticket is so easy. It helps keep everything transparent for the team and I really like that feature.
Cons
ClickUp isn't the most agile tool. It's not great for doing sprint stand-ups or easily managing a backlog so it can be a bit limiting in those areas.
Rating Distribution
Ease of use
5
Value for money
7
Customer Support
5
Functionality
7
Jordan
Consumer Goods, 101-500 employees
Less than 6 months
“All-in-one and visually appealing
Pros
I'm seriously impressed with the layout, customization and UI of ClickUp. The organization and views are top notch and it's hands down the best project management tool I've used. I've tried over 5 different ones
Cons
The customization options can be pretty overwhelming especially for new users. I found myself getting lost at times and not fully understanding some of the views and status effects. However it does offer a University with helpful learning content.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
9
Bobby
Marketing and Advertising, 1-10 employees
More than a year
“Customizable and improved over time
Pros
It always keeps improving and I love how customizable it is. They're always working on ways to make the platform even more useful for businesses.
Cons
When I first switched from Asana, setting things up was a bit clunky and some features were missing. But that was a while ago and the improvements they've made since then definitely make it worth sticking with.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
7
Functionality
9
Yves Joseph
Telecommunications, 51-100 employees
More than a year
“Great features but laggy
Pros
ClickUp offers highly customizable workspaces for us and integrates really well with other systems. I have found that the software is packed with features that help manage tasks efficiently and track time. And it's so cost-effective.
Cons
We've had some issues with the mobile version. It's laggy and doesn't work very well. Plus, the learning curve is steep, so training is really needed to get the team on board.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
7
Functionality
7
Derek
Education Management, 500+ employees
More than a year
“Easy communication with customers
Pros
This software is smart and easy to use. I love how smooth communication is with the customer and it's definitely one of the best tools for project management.
Cons
ClickUp has been working great for us. We've been using it for the past four years, and we honestly haven't come across anything we don't like about it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Moe
Biotechnology, 101-500 employees
Less than a year
“Great for creativity but sluggish
Pros
One of my favorite things about ClickUp is how I can create visual layouts and diagrams while being creative. I also love that I can track my timesheet without having to jump between different apps.
Cons
The thing I like least about it is the lag and delays especially when dealing with complex documents. The AI also crashes sometimes when I try to use it to create a document which is frustrating.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
5
Functionality
9
Nancy
Leisure, Travel & Tourism, 11-50 employees
More than a year
“Simple, customizable and beginner-friendly
Pros
I find the ClickUp dashboard is really easy to use with its drag and drop options. It's so customizable and can be customized to suit any industry or project type. Plus the mobile version is super fast and beginner friendly.
Cons
It works great for managing projects and tasks. But I find it only effective up to a certain point. That said it definitely performs well within those limits.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Abdullah Al Zubair
Flaskie, 1-10 employees
“We can tailor it to our needs
Pros
I really like the fact that we can easily customize it as per our needs. The pricing is also affordable based on the value offered by the product.
Cons
The fact that there are too many features, at times, it becomes a little confusing and difficult for us to figure out all. Other than that, sometimes the loading can take too much time, slowing down the process.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
10
Functionality
8
Chricious
Marketing and Advertising, 1-10 employees
More than a year
“I am a happy client...
Pros
ClickUp stands out to me because of its overall excellence.
Cons
I am very much satisfied with everything as it fulfils all my requirements perfectly.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Bryce
Environmental Services, 500+ employees
More than a year
“Ideal for teamwork
Pros
I really appreciate how user-friendly it is, especially on mobile devices. I have come across some software that has big differences between the desktop and mobile versions, but ClickUp does a great job of keeping things consistent across both.
Cons
Well it is great overall, but I've had some issues with bugs on the OS. Every few weeks, the app just refuses to load anything. While they have improved things over time, it's still inconvenient, especially when I am out in the field and need to rely on my mobile device.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Malachi
Banking, 1-10 employees
More than a year
“Good, but needs improvements
Pros
I love ClickUp's prioritization feature. Also it is quite simple to type out tasks and get quick payouts, which I really appreciate.
Cons
The process of moving to the next tab and completing my work takes too long.
Rating Distribution
Ease of use
6
Value for money
5
Customer Support
6
Functionality
6
Thomas
Automotive, 1-10 employees
More than a year
“A perfect fit for small teams and startups
Pros
The pricing they offered was really appealing, especially with the option to commit for a year and choose a set number of seats. Plus, being able to easily import and export data from other tools into ClickUp was convenient.
Cons
Loading speed is a bit slow, and I've noticed that the shortcuts are not as extensive as what you get in Confluence.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
7
Functionality
8
Sebastian
Insurance, 11-50 employees
More than a year
“Getting better, but still not there
Pros
Even individuals in our team without technical expertise seem to prefer ClickUp over Jira. Plus the option for users to have their own private spaces adds to its appeal.
Cons
As per me, the platform is a bit weak because a lot of actions can happen without leaving any trace or recovery option. For example, people can move, rename, disable or delete things, and there's no record of who did it or when. There are not any alerts either. Plus, the documentation isn't as detailed as what you get with corporate tools like Confluence, and it has fewer integrations compared to Jira.
Rating Distribution
Ease of use
4
Value for money
3
Customer Support
1
Functionality
1
Sidharth
Information Technology and Services, 500+ employees
More than a year
“Help us stay organized
Pros
ClickUp helps break down complex tasks into smaller, more manageable parts eventually making it easy for us to stay on track. It also helps a lot with team transparency. Plus, it works seamlessly with other tools like Trello and Slack. On top of that, the reports are really detailed and visually appealing, which makes decision-making so much easier.
Cons
It isn't the easiest to figure out, and learning all the advanced features took some time of ours. Configuring workflows can also be pretty complicated and time-consuming. Plus can be tricky when trying to scale for large teams with different roles too. Another thing to keep in mind is that the reports and dashboards are only available on the highest plan, which is a bit of a downside.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
7
Rachael
Computer Software, 11-50 employees
Less than a year
“Keeps us on track
Pros
I find it easy to navigate, whether I'm just tracking individual tasks or working together with others on a project.
Cons
It can get overwhelming when too many people in our team start creating projects for collaboration
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Carolyne
Writing and Editing, 1-10 employees
More than a year
“Offers more than basic task tracking
Pros
The interface of ClickUp is quite appealing to me. It's predominantly white background with subtle splashes of color creates a visually pleasing and uncluttered design.
Cons
It is a bit complicated. I mostly use it for personal tasks, and even after attending multiple training sessions, I am not sure if I am getting the most out of it especially since I don't share it with a team.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 1-10 employees
Less than a year
“A decent software
Pros
I personally love ClickUp's interface. It is modern, colorful and pretty easy to navigate once you get the hang of it. Plus the built-in notes and various templates make it even more useful, which is a big plus for me.
Cons
What really bothers me is the clutter. I wish there was something like bases, similar to Airtable, to keep tasks and documents more organized. It would make things so much easier to access. Also the folder system feels a bit messy and the last time I tried using formulas, I had a hard time figuring them out.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
7
eva
Health, Wellness and Fitness, 1-10 employees
More than a year
“A complete software...
Pros
ClickUp has all the features I need, plus a great overview and solid calendar integration. I especially like the dashboard view and the calculation options as they make things a lot more organized and efficient.
Cons
This might not be the best option for beginners looking for something simple. Plus, the free version is missing some features that I really need.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
8
Functionality
8
Serene
Marketing and Advertising, 1-10 employees
Less than a year
“A valuable tool for managing projects
Pros
The collaboration features of ClickUp are outstanding and I also like the availability of advanced planning tools.
Cons
I have yet to find any cons.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
SAMUEL
Marketing and Advertising, 1-10 employees
Less than a year
“Very much impressed with it!!!
Pros
ClickUp's task durations are pretty reliable, which gives me confidence in the platform.
Cons
I am impressed by the features and graphics of the website. And have no complaints to report.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Sammie
Consumer Goods, 1-10 employees
Less than 6 months
“Delivers as expected
Pros
It is a fantastic platform for team communication, organizing our workflows and task tracking.
Cons
The layout doesn't appeal to me greatly, but it meets my team's current needs adequately, so it's not a significant issue. It's more of a matter of personal taste.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
8
Functionality
7
Kam Ling
Staffing and Recruiting, 1-10 employees
Less than a year
“Organize work to match your goals
Pros
Even though it's not the most popular feature, I really like the goal-setting tool. It helps me keep my daily tasks aligned with my bigger goals.
Cons
I really like how easy it is to link tasks to goals right from the goal page. However it would be even better if I could open a goal and instantly see which tasks are tied to it for the day.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Claire
Management Consulting, 1-10 employees
Less than a year
“Works well, but customer service disappoints
Pros
This tool significantly boosts productivity and helps us in scheduling tasks within our team, surpassing other collaboration tools in usefulness.
Cons
Setting up this tool is pretty complicated, and the learning curve feels steeper than other platforms. Maybe it's because they are trying to do too much at once. Also the constant upselling can get annoying, and their customer service isn't the best. I got a quick response after filling out the contact form, but when I raised concerns about the upselling, it took days to get a proper reply.
Rating Distribution
Ease of use
6
Value for money
4
Customer Support
3
Functionality
6
Pauline Yehn
Accounting, 11-50 employees
Less than 6 months
“Good, but it could be better
Pros
The project management features are really impressive to me.
Cons
Well it has so many features that at times I feel a bit overwhelming.
Rating Distribution
Ease of use
4
Value for money
6
Customer Support
5
Functionality
6
Monica
Media Production, 1-10 employees
Less than 6 months
“A reliable task management solution
Pros
I really like its clean design, and the availability of wide range of features makes it very easy to use.
Cons
The support they offer is not the best, but honestly, the app is simple enough that I don't really need much help.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
8
Val
Computer Software, 11-50 employees
Less than a year
“Feature-rich and affordable
Pros
ClickUp offers so many features that really make it the best solution for what I need.
Cons
I think there is definitely room for improvement when it comes to how intuitive and user-friendly it is. Also I have noticed some bugs here and there.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
7
Functionality
8
Tina
Consumer Electronics, 101-500 employees
Less than a year
“Offers a lot of customization options
Pros
One thing I love about it is that the workspace creation gives me flexibility and customization options. It is something that makes it easy for me to set things up.
Cons
The availability of so many features at times gets overwhelming and takes up a lot of my time to figure out.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
9
Functionality
7
Amy
Food & Beverages, 500+ employees
Less than a year
“For the leader in task management, click on ClickUp!
Pros
ClickUp stands out for its user-friendly interface, significantly improving business operations with its intelligent features.
Cons
I've had no adverse experiences with ClickUp.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 11-50 employees
Less than 6 months
“ClickUp for Project Management
Pros
Using ClickUp for project management is straightforward, allowing easy module-wise ticket management on board and list views for task tracking.
Cons
It occasionally causes confusion about which sprint tasks to add.
Rating Distribution
Ease of use
5
Value for money
8
Customer Support
8
Functionality
8
Anonymous
Not Specified, 11-50 employees
Less than 6 months
“Click up review
Pros
It's currently the top task management software available.
Cons
No opinion provided.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Carlos
Design, 1-10 employees
“Awesome app
Pros
The interface is exceptionally well-designed, facilitating easy comprehension.
Cons
It might be a bit pricey for small groups, but the trial version functions adequately.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mark
Construction, 500+ employees
Less than 6 months
“ClickUp Review
Pros
This free cloud service offers rich functionality and easy setup, featuring diverse templates for various needs.
Cons
It took several attempts to find the appropriate template for the planning and reporting solution I required.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Carlos
Telecommunications, 1-10 employees
Less than a year
“ClickUp is great for tech savy folks
Pros
ClickUp's flexibility initially attracted me, allowing the creation of custom systems tailored to our business needs instead of rigid, pre-structured setups.
Cons
The initial setup was challenging. This system isn't for those seeking simplicity in setup.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
5
Functionality
10
Anonymous
Not Specified, 1-10 employees
Less than 6 months
“Not the best tool for ADHD
Pros
The clean user interface and wide range of collaboration options make it stand out.
Cons
Getting accustomed to the product was difficult. I wish there were more resources available to make setting up workflows and projects easier. The ease of use isn't quite there for me.
Rating Distribution
Ease of use
2
Value for money
10
Customer Support
5
Functionality
2
Ruan
E-Learning, 1-10 employees
Less than a year
“Upclick your business
Pros
It excels in managing clients, projects, courses, and worksheets with its clean layout.
Cons
The desktop version can become sluggish, but overall, the platform offers basic needs and more for businesses, albeit not being the easiest to start with.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Marc
Architecture & Planning, 1-10 employees
Less than a year
“Easy, intuitive and visual with plenty of scope for customisation.
Pros
ClickUp's simplicity makes learning swift and efficient, while its versatility handles complex projects adeptly, offering multiple data analysis options.
Cons
The user interface can sometimes be a bit clunky for more complex tasks, lacking the desired level of intuitiveness. Nonetheless, I was able to find what I needed overall.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
8
Functionality
10
Constance
Health, Wellness and Fitness, 1-10 employees
More than a year
“ClickUp keeps us going!
Pros
For my virtual team, ClickUp's email, scheduling, and status update features are indispensable for streamlined communication and task tracking, eliminating tedious processes.
Cons
The recent update has made the screen harder to see on the calendar version. Since we primarily use the calendar, it's frustrating not being able to see the whole month.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Shreya
Information Technology and Services, 11-50 employees
Less than a year
“Happy to use Clickup
Pros
A standout feature is the functionality within the description and comment boxes, especially the list feature post '/'. It's user-friendly not only for work but also personal tasks. Although limited in free accounts, the ability to create numerous workspaces with five spaces each is advantageous.
Cons
There's nothing about ClickUp that I dislike.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Cassandra
Consumer Services, 51-100 employees
More than a year
“The project management tool to end all other project management tools
Pros
ClickUp caters to tasks of all sizes and project complexities, offering customizable tools for organization, prioritization, and progress tracking. It enhances team productivity and adaptability, whether on desktop or mobile platforms.
Cons
While the mobile app includes all the features, it feels somewhat awkward compared to the desktop version having to navigate between different areas. It took some getting used to, but it's not inherently poor.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Alfonso
Automotive, 11-50 employees
Less than 6 months
“ClickUp has been a game changer for keeping my tasks and projects organized effortlessly.
Pros
The customizable features and seamless collaboration with team members are what I love about ClickUp. It allows us to tailor the tool to our specific needs while making teamwork effortless.
Cons
Initially the interface can be overwhelming and requires a learning curve.
Rating Distribution
Ease of use
6
Value for money
9
Customer Support
9
Functionality
6
Boryana
Insurance, 500+ employees
More than a year
“Decent tool. Works for my multidisciplinary team.
Pros
ClickUp has been instrumental in our work management and planning processes offering several benefits. Firstly it helps us manage our workload effectively and set realistic expectations. By providing insights into our project pace and identifying any blockers we can understand the time it takes to address them. Moreover ClickUp allows us to visualize dependencies ensuring that no task or team member hinders the progress of others. This optimization of sprints enhances our overall productivity. Lastly during sprint check-ins we rely on ClickUp's burn-down charts to track our progress and identify areas where assistance may be needed. Thanks to ClickUp we have improved our work planning forecasting and collaboration resulting in enhanced productivity.
Cons
The syncing process in ClickUp can be time-consuming. For example when we plan our month and enter all the information it sometimes happens that multiple people make changes simultaneously. We have to refresh the view and wait for the changes to appear which can be a bit frustrating. Occasionally certain views such as the Workload view may not load properly causing the users' workload for the week to disappear. Although refreshing the view helps it can still be annoying. We haven't found a way to track time for personal projects without including them in the reporting which is a limitation. It would be beneficial to have separate time tracking for personal and work-related tasks. Furthermore it would be more convenient for us if the weekly view could start on the first day of our sprint instead of Monday.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Anonymous
Not Specified, 11-50 employees
More than a year
“ClickUp in Medical office
Pros
Sharing the practice manager position with a colleague posed challenges in keeping everyone informed throughout the workday. However since implementing ClickUp we have overcome this difficulty. ClickUp serves as our go-to solution providing a 'To-do' list for daily meetings and facilitating seamless communication among staff members. This tool has greatly improved our overall office communication and made our daily lives significantly easier.
Cons
We have found nothing to dislike about ClickUp. It has been easy to use.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Navdeep
Financial Services, 51-100 employees
“fab bit of software
Pros
Teams can now consolidate their ideas and brainstorming sessions on a single platform thanks to ClickUp.
Cons
It would be beneficial to have additional functions such as notifying users about project updates.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Furkan
Information Technology and Services, 51-100 employees
More than a year
“Perfect for task management
Pros
The intuitive design and task structure of ClickUp are highly appealing to me.
Cons
The time logging mechanism could be improved.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Sadhan Kumar
Marketing and Advertising, 1-10 employees
Less than 6 months
“Review of ClickUp
Pros
ClickUp is an excellent app for time and task management. It boasts a well-designed interface that is user-friendly and easy to navigate.
Cons
ClickUp helps me organize my workday effectively.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10