ClickUp Reviews

“Great for organizing tasks

Pros

I love using ClickUp for marketing projects! It's so easy to organize everything and the dashboard is very user-friendly. It just makes the whole process so much simpler.

Cons

It's hard for us to figure out the workload for each team member with ClickUp. There's a lack of transparency and sometimes they downgrade features that you had before which can be frustrating.

“Perfect but needs improvements

Pros

For us managing tickets and keeping track of everything is easy with ClickUp. We even use their AI feature, ClickUp Brain, to handle our tasks, and it really makes a difference.

Cons

I think the UX could be better. There are just so many buttons and lists it can feel a bit overwhelming at times, especially when you're trying to get things done quickly.

“Easy to use

Pros

What I like the most about ClickUp is how easy it is to use and how well it connects with other tools like Google Docs, which we use a lot. It's also great for creating whiteboard presentations.

Cons

Like most apps, I noticed there are some bugs and crashes now and then. But ClickUp has a really good support team, even with the free version, which is a big plus.

“Great task management

Pros

ClickUp is good for project management. I really appreciate how customizable it is and integrating it into our workflow was easy. The recurrence and dependency features are definitely a standout.

Cons

I didn't really experience any major drawbacks with it. The only challenge is getting the team to fully comply with using the software but overall, the product is really good.

“Good customization but slow

Pros

The ability to customize ClickUp to fit our needs is awesome. Plus it's affordable. I love the templates because they save me so much time when I need to make adjustments.

Cons

Customizing it takes time and we didn't have the chance to set it up ourselves. The knowledge base could be better and the UX feels a bit old and slow at times. It even freezes occasionally which is a little annoying.

“Great for tracking but slow

Pros

I really appreciate it's tracking the history of tasks and seeing all the changes made in a ticket is so easy. It helps keep everything transparent for the team and I really like that feature.

Cons

ClickUp isn't the most agile tool. It's not great for doing sprint stand-ups or easily managing a backlog so it can be a bit limiting in those areas.

“All-in-one and visually appealing

Pros

I'm seriously impressed with the layout, customization and UI of ClickUp. The organization and views are top notch and it's hands down the best project management tool I've used. I've tried over 5 different ones

Cons

The customization options can be pretty overwhelming especially for new users. I found myself getting lost at times and not fully understanding some of the views and status effects. However it does offer a University with helpful learning content.

“Customizable and improved over time

Pros

It always keeps improving and I love how customizable it is. They're always working on ways to make the platform even more useful for businesses.

Cons

When I first switched from Asana, setting things up was a bit clunky and some features were missing. But that was a while ago and the improvements they've made since then definitely make it worth sticking with.

“Great features but laggy

Pros

ClickUp offers highly customizable workspaces for us and integrates really well with other systems. I have found that the software is packed with features that help manage tasks efficiently and track time. And it's so cost-effective.

Cons

We've had some issues with the mobile version. It's laggy and doesn't work very well. Plus, the learning curve is steep, so training is really needed to get the team on board.

“Easy communication with customers

Pros

This software is smart and easy to use. I love how smooth communication is with the customer and it's definitely one of the best tools for project management.

Cons

ClickUp has been working great for us. We've been using it for the past four years, and we honestly haven't come across anything we don't like about it.

“Great for creativity but sluggish

Pros

One of my favorite things about ClickUp is how I can create visual layouts and diagrams while being creative. I also love that I can track my timesheet without having to jump between different apps.

Cons

The thing I like least about it is the lag and delays especially when dealing with complex documents. The AI also crashes sometimes when I try to use it to create a document which is frustrating.

“Simple, customizable and beginner-friendly

Pros

I find the ClickUp dashboard is really easy to use with its drag and drop options. It's so customizable and can be customized to suit any industry or project type. Plus the mobile version is super fast and beginner friendly.

Cons

It works great for managing projects and tasks. But I find it only effective up to a certain point. That said it definitely performs well within those limits.

“We can tailor it to our needs

Pros

I really like the fact that we can easily customize it as per our needs. The pricing is also affordable based on the value offered by the product.

Cons

The fact that there are too many features, at times, it becomes a little confusing and difficult for us to figure out all. Other than that, sometimes the loading can take too much time, slowing down the process.

“I am a happy client...

Pros

ClickUp stands out to me because of its overall excellence.

Cons

I am very much satisfied with everything as it fulfils all my requirements perfectly.

“Ideal for teamwork

Pros

I really appreciate how user-friendly it is, especially on mobile devices. I have come across some software that has big differences between the desktop and mobile versions, but ClickUp does a great job of keeping things consistent across both.

Cons

Well it is great overall, but I've had some issues with bugs on the OS. Every few weeks, the app just refuses to load anything. While they have improved things over time, it's still inconvenient, especially when I am out in the field and need to rely on my mobile device.

“Good, but needs improvements

Pros

I love ClickUp's prioritization feature. Also it is quite simple to type out tasks and get quick payouts, which I really appreciate.

Cons

The process of moving to the next tab and completing my work takes too long.

“A perfect fit for small teams and startups

Pros

The pricing they offered was really appealing, especially with the option to commit for a year and choose a set number of seats. Plus, being able to easily import and export data from other tools into ClickUp was convenient.

Cons

Loading speed is a bit slow, and I've noticed that the shortcuts are not as extensive as what you get in Confluence.

“Getting better, but still not there

Pros

Even individuals in our team without technical expertise seem to prefer ClickUp over Jira. Plus the option for users to have their own private spaces adds to its appeal.

Cons

As per me, the platform is a bit weak because a lot of actions can happen without leaving any trace or recovery option. For example, people can move, rename, disable or delete things, and there's no record of who did it or when. There are not any alerts either. Plus, the documentation isn't as detailed as what you get with corporate tools like Confluence, and it has fewer integrations compared to Jira.

“Help us stay organized

Pros

ClickUp helps break down complex tasks into smaller, more manageable parts eventually making it easy for us to stay on track. It also helps a lot with team transparency. Plus, it works seamlessly with other tools like Trello and Slack. On top of that, the reports are really detailed and visually appealing, which makes decision-making so much easier.

Cons

It isn't the easiest to figure out, and learning all the advanced features took some time of ours. Configuring workflows can also be pretty complicated and time-consuming. Plus can be tricky when trying to scale for large teams with different roles too. Another thing to keep in mind is that the reports and dashboards are only available on the highest plan, which is a bit of a downside.

“Keeps us on track

Pros

I find it easy to navigate, whether I'm just tracking individual tasks or working together with others on a project.

Cons

It can get overwhelming when too many people in our team start creating projects for collaboration