Total 2467 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars65%
4
Stars28%
3
Stars5%
2
Stars1%
1
Stars1%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Marketing and Advertising, 1-10 employees
More than a year
“One of the best project management system”
Pros
ClickUp fulfills all needs for managing multiple businesses with no identified dislikes making it a highly suitable solution.
Cons
Switching was motivated by a more affordable paid option with equivalent features.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Construction, 51-100 employees
Less than a year
“Clickup By Hugo Orellana”
Pros
Appreciation for the software's ability to maintain order in handling numerous tasks and projects especially when dealing with a substantial workload.
Cons
No difficulties reported with an overall positive sentiment towards the system.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Computer Software, 11-50 employees
More than a year
“A dynamic piece of project management software”
Pros
A dynamic software with broad applications used for everything from managing releases to support tickets making it a versatile solution.
Cons
Dynamism leads to spending more setup time than actual use a recognized tradeoff.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
9
Functionality
8
Computer Software, 11-50 employees
Less than 6 months
“Review- clickup”
Pros
A valuable tool for team collaboration and project management streamlining collaboration task assignment and communication with other departments.
Cons
Some complexity issues noted primarily related to a confusing layout.
Rating Distribution
Ease of use
6
Value for money
9
Customer Support
9
Functionality
8
Writing and Editing, 11-50 employees
Less than 6 months
“ClickUp - The one that's a replacement of all other apps.”
Pros
Ideation tools are loved for fostering free thinking providing clarity to imagination and facilitating collaboration for project planning and scheduling.
Cons
Free users find the 100 MB document storage limit insufficient suggesting an increase to at least 500 MB.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
7
Functionality
10
Computer Software, 51-100 employees
More than a year
“ClickUp- high level review”
Pros
Regarded as the best alternative to Notion ClickUp encompasses all the features of Notion along with robust project management capabilities.
Cons
Random UI issues include freezing during document editing with automatic reversion.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
6
Functionality
10
Information Technology and Services, 500+ employees
Less than a year
“One of the best project management application”
Pros
Acknowledged as the best project management application ClickUp excels in providing detailed features that facilitate easy management of team activities.
Cons
ClickUp's Gantt chart usage is deemed somewhat complex requiring a learning curve.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
10
Not Specified, 11-50 employees
Less than 6 months
“An awesome project management tool”
Pros
The Android application encounters frequent crashes making it challenging to use unless on a computer. The convenience of importing fieldwork from Excel eliminating report double-entry and allowing this from any location is impressive. The dashboard facilitates easy updates aiding in planning for upcoming tasks.
Cons
The Android application consistently crashes making it challenging to use especially compared to the computer version.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
6
Functionality
10
Not Specified, 101-500 employees
“Best Time Tracker App!”
Pros
A highly user-friendly software tool that effortlessly tracks timesheet records.
Cons
Additional features are needed for better organization similar to other applications.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Real Estate, 11-50 employees
More than a year
“Click up Experience”
Pros
Appreciation for the capability to set deadlines and assign statuses to individual tasks.
Cons
No technical issues but managing email notifications to prevent flooding required effort.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
7
Functionality
10
Design, 1-10 employees
Less than a year
“One of the best Workspaces for Teams”
Pros
Delegating tasks as a team leader is simplified aided by the checklist tool for breaking down tasks. While ClickUp is a joy to work with compared to competitors the interface could benefit from some improvements.
Cons
While it used to be slower the browser version doesn't auto-update requiring manual refreshing. Multiple tabs open makes this inconvenient. Some tools are hard to understand necessitating significant learning time. Simplifying the interface is preferred over aesthetic improvements.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Marketing and Advertising, 51-100 employees
Less than a year
“Simple but only for agencies and small teams”
Pros
Recognizing ClickUp as a great product but expressing uncertainty about its suitability for enterprises.
Cons
Not suitable for significant sales activities.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
9
Functionality
8
Marketing and Advertising, 1-10 employees
Less than a year
“Literally an all in one tool”
Pros
The tool's flexibility and the automated functions complementing various features are praised especially from the perspective of a business owner.
Cons
Occasionally the home screen and desktop app can be buggy and slow with concerns about excessive flexibility.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
7
Functionality
6
Marketing and Advertising, 51-100 employees
Less than 6 months
“Excellent organizational tool”
Pros
The prioritization feature is commended for aiding organization and task management throughout the workday.
Cons
No positive aspects noted about ClickUp.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Health, Wellness and Fitness, 1-10 employees
More than a year
“My dashboard for everything in my business”
Pros
Highlighting the ease of creating and scheduling tasks along with effective project tracking using various options/views for lists.
Cons
Learning the platform's functionality takes time and the overwhelming feeling comes from trying to grasp everything simultaneously.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Design, 1-10 employees
Less than 6 months
“Very Easy to Use and many All Projects”
Pros
Emphasizing the software's ease of use for managing multiple projects and tasks as well as tracking employees. Positive remarks about the amazing UI design.
Cons
The Time Tracker feature is appreciated for task management.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Consumer Electronics, 1-10 employees
Less than 6 months
“Task management made easy!”
Pros
Acknowledging the team's improved ability to assign and track tasks related to product development.
Cons
The interface may appear cluttered and confusing for newcomers.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Banking, 500+ employees
More than a year
“Clickup”
Pros
Expressing overall satisfaction with ClickUp noting its helpfulness in office work by providing detailed insights that might be challenging to observe otherwise.
Cons
The user has not used the sales option making it uncertain.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Marketing and Advertising, 1-10 employees
More than a year
“Click Up is Team Leader's Power Tool!”
Pros
As a Team Leader the review highlights the importance of monitoring work efficiently. ClickUp's features and user-friendly interface make it easy to track the team's progress individual performance and identify strengths and weaknesses.
Cons
Dislike the occasional error when filling out forms in ClickUp.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
10
Hospital & Health Care, 1-10 employees
More than a year
“Great Product that allows my whole team to keep track of project progress!”
Pros
Praising the collaborative nature of ClickUp facilitating team coordination even across different time zones and work schedules.
Cons
ClickUp can be confusing particularly locating attached files to tasks. However the team quickly learned and adapted.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
7
Functionality
6