Total 2467 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

65%

4

Stars

28%

3

Stars

5%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

J
James

Marketing and Advertising, 1-10 employees

More than a year

5.0

“One of the best project management system”

Pros

ClickUp fulfills all needs for managing multiple businesses with no identified dislikes making it a highly suitable solution.

Cons

Switching was motivated by a more affordable paid option with equivalent features.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

H
Hugo

Construction, 51-100 employees

Less than a year

5.0

“Clickup By Hugo Orellana”

Pros

Appreciation for the software's ability to maintain order in handling numerous tasks and projects especially when dealing with a substantial workload.

Cons

No difficulties reported with an overall positive sentiment towards the system.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

B
Ben

Computer Software, 11-50 employees

More than a year

5.0

“A dynamic piece of project management software”

Pros

A dynamic software with broad applications used for everything from managing releases to support tickets making it a versatile solution.

Cons

Dynamism leads to spending more setup time than actual use a recognized tradeoff.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

9

Functionality

8

N
Nicole

Computer Software, 11-50 employees

Less than 6 months

5.0

“Review- clickup”

Pros

A valuable tool for team collaboration and project management streamlining collaboration task assignment and communication with other departments.

Cons

Some complexity issues noted primarily related to a confusing layout.

Rating Distribution

Ease of use

6

Value for money

9

Customer Support

9

Functionality

8

A
Amisha

Writing and Editing, 11-50 employees

Less than 6 months

5.0

“ClickUp - The one that's a replacement of all other apps.”

Pros

Ideation tools are loved for fostering free thinking providing clarity to imagination and facilitating collaboration for project planning and scheduling.

Cons

Free users find the 100 MB document storage limit insufficient suggesting an increase to at least 500 MB.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

7

Functionality

10

HK
Hari Krishna

Computer Software, 51-100 employees

More than a year

3.0

“ClickUp- high level review”

Pros

Regarded as the best alternative to Notion ClickUp encompasses all the features of Notion along with robust project management capabilities.

Cons

Random UI issues include freezing during document editing with automatic reversion.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

6

Functionality

10

A
Aninda

Information Technology and Services, 500+ employees

Less than a year

4.0

“One of the best project management application”

Pros

Acknowledged as the best project management application ClickUp excels in providing detailed features that facilitate easy management of team activities.

Cons

ClickUp's Gantt chart usage is deemed somewhat complex requiring a learning curve.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

10

A
Anonymous

Not Specified, 11-50 employees

Less than 6 months

4.0

“An awesome project management tool”

Pros

The Android application encounters frequent crashes making it challenging to use unless on a computer. The convenience of importing fieldwork from Excel eliminating report double-entry and allowing this from any location is impressive. The dashboard facilitates easy updates aiding in planning for upcoming tasks.

Cons

The Android application consistently crashes making it challenging to use especially compared to the computer version.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

6

Functionality

10

A
Anonymous

Not Specified, 101-500 employees

5.0

“Best Time Tracker App!”

Pros

A highly user-friendly software tool that effortlessly tracks timesheet records.

Cons

Additional features are needed for better organization similar to other applications.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

MR
Maria Rubelline

Real Estate, 11-50 employees

More than a year

5.0

“Click up Experience”

Pros

Appreciation for the capability to set deadlines and assign statuses to individual tasks.

Cons

No technical issues but managing email notifications to prevent flooding required effort.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

7

Functionality

10

Y
Yassine

Design, 1-10 employees

Less than a year

5.0

“One of the best Workspaces for Teams”

Pros

Delegating tasks as a team leader is simplified aided by the checklist tool for breaking down tasks. While ClickUp is a joy to work with compared to competitors the interface could benefit from some improvements.

Cons

While it used to be slower the browser version doesn't auto-update requiring manual refreshing. Multiple tabs open makes this inconvenient. Some tools are hard to understand necessitating significant learning time. Simplifying the interface is preferred over aesthetic improvements.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

A
Artsiom

Marketing and Advertising, 51-100 employees

Less than a year

5.0

“Simple but only for agencies and small teams”

Pros

Recognizing ClickUp as a great product but expressing uncertainty about its suitability for enterprises.

Cons

Not suitable for significant sales activities.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

9

Functionality

8

M
Martin

Marketing and Advertising, 1-10 employees

Less than a year

5.0

“Literally an all in one tool”

Pros

The tool's flexibility and the automated functions complementing various features are praised especially from the perspective of a business owner.

Cons

Occasionally the home screen and desktop app can be buggy and slow with concerns about excessive flexibility.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

7

Functionality

6

Z
Zahra

Marketing and Advertising, 51-100 employees

Less than 6 months

5.0

“Excellent organizational tool”

Pros

The prioritization feature is commended for aiding organization and task management throughout the workday.

Cons

No positive aspects noted about ClickUp.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

M
Melissa

Health, Wellness and Fitness, 1-10 employees

More than a year

5.0

“My dashboard for everything in my business”

Pros

Highlighting the ease of creating and scheduling tasks along with effective project tracking using various options/views for lists.

Cons

Learning the platform's functionality takes time and the overwhelming feeling comes from trying to grasp everything simultaneously.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

R
Rushti

Design, 1-10 employees

Less than 6 months

5.0

“Very Easy to Use and many All Projects”

Pros

Emphasizing the software's ease of use for managing multiple projects and tasks as well as tracking employees. Positive remarks about the amazing UI design.

Cons

The Time Tracker feature is appreciated for task management.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

EO
Edward Oware

Consumer Electronics, 1-10 employees

Less than 6 months

5.0

“Task management made easy!”

Pros

Acknowledging the team's improved ability to assign and track tasks related to product development.

Cons

The interface may appear cluttered and confusing for newcomers.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

J
Jagriti

Banking, 500+ employees

More than a year

5.0

“Clickup”

Pros

Expressing overall satisfaction with ClickUp noting its helpfulness in office work by providing detailed insights that might be challenging to observe otherwise.

Cons

The user has not used the sales option making it uncertain.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

MA
Mary Anne

Marketing and Advertising, 1-10 employees

More than a year

4.0

“Click Up is Team Leader's Power Tool!”

Pros

As a Team Leader the review highlights the importance of monitoring work efficiently. ClickUp's features and user-friendly interface make it easy to track the team's progress individual performance and identify strengths and weaknesses.

Cons

Dislike the occasional error when filling out forms in ClickUp.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

10

S
Suzannah

Hospital & Health Care, 1-10 employees

More than a year

3.0

“Great Product that allows my whole team to keep track of project progress!”

Pros

Praising the collaborative nature of ClickUp facilitating team coordination even across different time zones and work schedules.

Cons

ClickUp can be confusing particularly locating attached files to tasks. However the team quickly learned and adapted.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

7

Functionality

6