Clinked Reviews

“A great white label collaboration platform

Pros

Clinked has streamlined our communication within our internal teams, eliminating endless email threads. It serves us as a centralized space where we can share files, discuss projects and keep everyone on the same page. It is like having a virtual workspace dedicated to each client. This has significantly improved our efficiency and even client satisfaction. Clinked also simplifies communication and collaboration for any business.

Cons

At the moment, nothing specific that I dislike comes to mind.

“Client portal solution

Pros

Clinked offers a cost-effective client portal solution that includes all the essential features for secure file sharing, project management and communication. The interface is intuitive which makes it easy for both internal teams and external clients to navigate. Clinked offers great value for businesses of all sizes.

Cons

I couldn't find any aspect of Clinked that I didn't like.

“Very pleased with the efficiency to handle temporary or transient data, flowing in both directions

Pros

We are highly satisfied with the efficiency that Clinked offers for handling temporary or transient data in both directions. It benefits us and our stakeholders by providing confidence in identifying shared data which eliminated version control issues and the confusion of navigating through folders. Once the data has completed its lifecycle, we quickly and permanently delete it from Clinked. We also like the protection Clinked provides for our data, eliminating the need to rely on email for sharing information. Email poses significant risks, such as personal data being accessed by third-party email archives and eavesdropping mailbox bots. Clinked helps us reduce the number of files needed to manage version control. Occasionally, when we do need to use email, we simply paste Clinked's web link to the folder or document which simply allows stakeholders to log in and instantly access the document while keeping it safely outside the email system. Clinked's technical support has always been responsive, quickly addressing any issues we are facing. They also provide a suggestion box service for future development work.

Cons

There isn't much to mention in terms of cons. We like this simple software that meets our basic needs.

“Clinked has great tools for communication and projects

Pros

We majorly use Clinked to communicate with suppliers and clients. The instant messaging and progress tracking tools both works amazingly for us. Before Clinked, we had to use multiple tools, and our information was scattered across different platforms. It was something that poses a security risk. Now, we can securely keep everything on one portal, thanks to Clinked's excellent support and secure platform.

Cons

I honestly can't think of anything I dislike. The support team has been amazing in handling all our cases.

“No complaints

Pros

It is a valuable client portal with the white labeling feature which gives it a professional appearance and also provide an efficient way to communicate with clients and track progress. The real-time communication with clients is exactly what we needed and furthermore Clinked ensures security in the process.

Cons

We haven't encountered any issues so far. If any arise, I will update for sure.

“Good platform for data sources management

Pros

We prefer and use the data collection portal because we have multiple integration platform's.

Cons

So far, there is nothing to complain about. The user interface and experience are good and satisfactory.

“Clinked for the win!

Pros

I love that Clinked combines multiple tools into one dynamic platform which gives client confidence, allow them to communicate and make them feel secure.

Cons

I had initially hoped for an integrated email aggregator within the platform, but Clinked is designed to replace email as the primary means of communication. It serves as an all-in-one communication hub, gradually ending the importance of emails.

“Reliable Product

Pros

Security is very important for us, and Clinked has successfully provided this to us. As someone who isn't the most tech-savvy, I found the setup process easily manageable. Additionally, the support team is always in reach and very helpful. They also understand the fact that not all users are tech experts.

Cons

The pricing could be more competitive, but after experiencing all the features, I believe it is justified.

“Surprisingly useful

Pros

In the beginning I had doubts when our faculty decided to use Clinked, but to my surprise the software has significantly improved our work environment. It is very easy to use for storing and sharing files. Clinked has made grading processes easier and has helped me organize my classes more effectively.

Cons

I don't have any major issues with Clinked, but it would be better if we could access all the features through the mobile app as well.

“No complaints

Pros

As a new user in my company, I have found Clinked to be a useful and secure tool. We have a customized portal that I use for communication with coworkers, file storage, sharing and project management.

Cons

There is nothing significant to mention. I am very much satisfied with it.

“Clinked as Community Hub with wider potential going forward

Pros

The portal is so easy to navigate and understand which allows me to selectively share documents and files with different levels of access based on the membership of my networking community. What truly sets this platform apart is the outstanding customer support, which has been quick and very friendly. Having everything I need in one place is fantastic, and I am thrilled to see the developers continuously expanding the platform. I am excited to explore the full potential of Clinked and utilize it more widely in my copywriting business for improved client interaction and collaboration on projects with creative teams.

Cons

It's not easy to find any cons to such an excellent product, but it is not the most affordable option, especially if you want access to more advanced functionality. The wide range of options might seem overwhelming at first, but the clear tutorials helps in balancing all that.

“Best Client portal for professionals

Pros

One of the things I love about Clinked is its white-labeling feature, which allows my branding to be prominently displayed to clients. This builds their confidence and makes it easier for me to get them on board. The platform ensures secure data storage and access, and we can easily control permissions to meet the legal requirements in Australia. With unlimited groups, individual branding, kanban boards, project management and a host of other features, Clinked offers everything we need. And the cherry on top is the top-notch support!

Cons

There is a slight learning curve, but the online support and help is available.

“Clinked Provides Reliability and Ease for Coaches and Clients

Pros

As a coach, I find Clinked to be a very versatile and secure online portal solution. It offers a customizable and branded platform with over 50 productivity features that perfectly align with the specific needs of coaching professionals. It is user-friendly, seamlessly integrates with the apps I already use with clients and provides step by step tutorials and excellent customer support for easy implementation.

Cons

I have no complaints. This platform has been one of the easiest I have ever set up and started using within just a few hours. It simply makes sense.

“Easy and Secure platform for Architects

Pros

Clinked has become an integral part of my daily routine for connecting with my contractors securely and professionally. It provides a wide range of options for managing my documents and tasks, and I can even track if a contractor has downloaded a file, which is very helpful. The platforms security features make it a trustworthy choice for sharing sensitive information in a professional manner.

Cons

There's not much to mention. However, I highly recommend watching the Getting Started guide, which greatly assisted me in quickly setting up the platform.

“Every small B2B needs this SAS app

Pros

Implementation and integration are a both quite simple and the customer support is absolutely fantastic. In fact, it is the exceptional customer support that motivated me to write this review. Unlike other apps where you have to dig through countless help articles, Clinked's support team rolls up their sleeves and actively helps resolve any issues. 10/10!

Cons

I wasted countless hours on other SAS applications which causes me unnecessary stress, when they had a product that fulfilled 90% of my requirements.

“The best value for money for a VDR

Pros

Virtual Data Rooms can be very expensive, especially for large transactions. However, Clinked offers an affordable alternative that have all the necessary functionality of a VDR. The permissions system is very user-friendly. When sharing documents with another company you have to ensure that they cannot download them, and the good thing is that Clinked simplifies this process. Moreover, the "audit trail" feature provides valuable insights into what each user viewed and for how long, offering a deeper understanding of their priorities. The icing on the cake is the full white-labeling capability which ensure your brand takes center stage throughout the platform and adding an extra layer of professionalism.

Cons

Like with any product, there is always room for improvement. Having more integrations would be nice, even though it already supports Zapier.

“Great Client Portal and easy to implement

Pros

Implementing Clinked was a simple and uncomplicated process. We were able to rebrand easily and start working on core components on the very same day.

Cons

We haven't come across any section or feature that we don't like.

“Nice change of pace for a portal

Pros

What impressed me was the ability to personalize the menus in each portal.

Cons

If there is one, it would be the limited number of integrations. Although it might be for security reasons but it is a minor drawback and can be resolved if there were more options available.

“Excellent platform for collaborating with multiple clients!

Pros

For someone like me who dislikes managing client documents and tasks in email inboxes. It is where Clinked comes in. It is an essential tool. With this product you can store all the files at one location securely. Once I log in to the Clinked web platform, I have access to collaboration tools like file sharing, group chat, task management, discussions, calendars and more. These features comes in very handy when maintaining organization with clients. Once you Onboard a customer you can provide them with a private and secure workspace which facilitates communication and offers a clearer understanding of tasks at hand. I also like Clinked's abundance of webinars that help maximize platform usage, and their support team is exceptionally kind.

Cons

When switching the dashboard to a different language, there is room for improvement in the translations. Enhancing this aspect would significantly improve the platform's native feel for clients who primarily operate in languages other than English. Apart from that, the platform is quite impressive with its remaining features, leaving little room for complaints.

“A Coworker In A Crunch

Pros

The client portals are very quick, efficient and easy to set up and use.

Cons

It took me a couple of days to get the hang of things due to the learning curve.

“Great tool for project and document management

Pros

I'm really impressed with the customized domain and branded app. I can have my very own unique domain and personalized URL.

Cons

In general, my experience with Clinked has been fantastic, and there isn't anything I didn't like.

“secure communication

Pros

Clinked is a cloud-based collaboration platform that offers a wide range of tools and features to facilitate teamwork and information sharing. It provides file sharing, task management, group discussions and team calendars, all for one purpose and that is to improve communication, organization and productivity within teams or organizations. One aspect that stands out about Clinked is its intuitive interface, making it effortless for team members to navigate and collaborate efficiently. It offers a centralized space where we can access and share files, assign tasks, and engage in discussions, fostering collaboration and transparency. Clinked also allows for customization which allows us to tailor the platform to our specific requirements. This includes branding the platform with our company logo, adjusting the layout and creating personalized workflows. Additionally, Clinked prioritizes security and data protection as it offers features such as access controls, permission settings and encrypted data transmission. These security measures ensure the safeguarding of sensitive information and the maintenance of confidentiality.

Cons

Mobile App: Some users have expressed a desire for a more robust and feature-rich mobile application. While Clinked does provide a mobile app, users have suggested that additional features and enhancements could improve the mobile experience. Integration Options: Users have mentioned that expanding the variety of integrations with other popular tools and services could further enhance the platform's functionality and integration capabilities. Notification System: A few users have commented that the notification system could be more customizable and comprehensive, allowing users to receive personalized and timely notifications. User Interface Customization: While Clinked offers some customization options, a few users have recommended that more flexibility in customizing the user interface, such as rearranging elements or selecting different themes, could be beneficial.

“Best client portal software

Pros

Clinked has allowed us to create a dedicated portal that consolidates all our clients data in one place. It is secure, accessible at anytime and anywhere and promotes transparency throughout the entire organization, all managed through permission controls.

Cons

Currently, there isn't anything we dislike.

“Seamless Client Portal

Pros

Collaborating with my clients in an organized manner using Clinked has become a simple task. I use it to store files and documents as well as to discuss topics and review content.

Cons

Personally, I haven't started using Clinked's project management features yet, mostly because I'm accustomed to a more visual approach and prefer using Trello cards instead.

“Promising software with a Helpful client portal

Pros

The Clinked team is really helpful and professional. We have loved using it for our organization. Clinked makes it simple to share files and generate content within a team. They have also built a private cloud for my company (at an added cost) that can be utilized for a variety of purposes. We mainly use it to store files, which aids the aforementioned sharing between team members without the worry of individual users space running out.

Cons

The private cloud is the backbone of our operations, but its difficult to customize at our end. We would love greater control over storage allocations and user access. It is still very functional though, so dont get me wrong. Just a little more flexibility and customization from within the platform, and it would be perfect.

“Excellent security features.

Pros

Clinked has an excellent business portal. It gives me peace of mind that all of my data is saved with encryption and made available for future reference. I can download and share whichever file I want right from the app itself. Or I can have my clients login and take a look themselves. Several persons can participate, which is beneficial to the client. Everything, from files to debates, is in one convenient location. Ive been using it every day for almost a year. I strongly suggest it.

Cons

Even when extended, the picture download box is relatively small. And though it boasts a lot of the same capabilities as Google Docs, it comes with no spell check, not even as an add-on. This is extremely inconvenient and time-consuming, especially for clients. Other than this, I have no complaints as the software runs smoothly and never breaks down. The support team is good at helping with small issues that come up every now and then.

“Its so easy to use!

Pros

Clinked has been helpful in several ways and it’s amazing how well it manages everything. The best thing by far is the client portal. After a plan upgrade, I was able to utilize all the capabilities of the software without much effort. My clients find the software easy to use as well since I ask them to share all the information with me through the platform for better tracking accountability. I enjoy how the activity stream displays who did what and when in chronological order.

Cons

They had marketed the Tasks feature so heavily that it became one of the reasons I chose to switch to this software. I was surprised to learn that I needed to upgrade in order to use Tasks in all of my groups. I was able to use only a few of them in select groups with the previous plan, but theyve imposed a need to upgrade to use them in all groups. And thats not actually the bad thing about it. The issue is that the price jump between plans is substantial. I believe I can get more in another software for the same price.

“User-friendly design.

Pros

What I loved best about the software is its clear, well-organized, and user-friendly design. In just a few minutes, we were able to redesign the complete customer interface with our own logo, custom domain name, favicon, and headers for each group/client. I really enjoy how I can incorporate Google Docs inside the portal as well as embed media from various websites such as Youtube, Vimeo, Fleeq, Brandquiz, and so on. They also have a solid mobile app, which makes everything easier to access.

Cons

Clinked seriously lacks integrations with third-party products, especially the ones that we already utilize. Adobe Sign is the major integration that we do not have. Furthermore, the storage for the plan we purchased is extremely limited, thus many people are recommending investing in Google Drive, OneDrive, and other services. The member constraints are also a disadvantage because we must constantly check for available license due to the license limit.

“A great Internal Portal for the team to share

Pros

The ability to create a structured framework for sharing documents and reference materials within the team, in an orderly manner that is easy to locate, while also ensuring data security for the right users is something Clinked do the best for us.

Cons

Honestly, there isn't much to complain about. The software has been excellent overall. The only minor aspect would be the app design, but it doesn't interfere with our usage of the software on desktop.

“Highly customizable client management portal

Pros

Clinked has allowed us to create our own client management portal that perfectly fulfills all our requirements.

Cons

The file sharing system of Clinked could benefit from additional advanced features.

“Great, easy way to create a white label experience for coworkers and clients

Pros

What I like is the easy document access and sharing, with the option to add collaborators.

Cons

I'm still in the process of learning how to use it, and finding written instructions isn't easy. I prefer not to rely on training videos.

“Collaborating is no longer difficult!

Pros

I love the ability to create individual workspaces for our projects which ensures everyone is aware of their tasks.

Cons

At the moment, there isn't anything I dislike.

“A professional portal

Pros

As a freelancer, I find Clinked to be an amazing app. It offers a well-structured and professional workflow that saves time and effort.

Cons

The notifications experience significant delays, although I believe this is due to an issue with my setup.

“Great Software!!

Pros

This software is fantastic for managing my multiple businesses. It provides a secure client portal that helps me stay organized with my numerous clients. As a freelancer with diverse responsibilities, it's easy to keep track of everything and avoid confusion. So far, Clinked has significantly simplified my life!

Cons

So far, there isn't much to complain about - perhaps the pricing increases significantly for additional storage and users, but I'll assess how it progresses. Maybe I can manage it better than expected.

“Great Portal!

Pros

I have recently started using Clinked, and it seems like an excellent choice for my agency. We frequently share documents with our clients and need ongoing collaboration. It's a relief to have an alternative to relying solely on email!

Cons

The design appears a bit rough, but it's not a major concern.

“Unique Collaboration Tool

Pros

I love Clinked because it makes it easy to start my own business. It offers an easiest way to me to share professional documents with clients and receive feedback. I like its ease of use and the fact that I can begin using it for free. I highly recommend Clinked to anyone looking to start their own business or seeking a better way to share their work with others.

Cons

It would be great to have more storage and the user interface could be improved.

“Love it!

Pros

I have been on the hunt for an all-in-one solution, and finally my search ends with Clinked! I am not joking as I was searching for a very long time. As an attorney, it is important for me to keep my discussions, thoughts and documents organized and secure. I haven't come across a solution as elegant as this one. Other options either fail to meet specific needs or lack proper execution. The white-label feature is a fantastic addition; clients perceive the portal as an extension of our brand which eliminates any hesitations when introducing a new tool. Another feature I love is the notification digest. We are quite busy and getting every notification immediately would overwhelm me. Clinked offers a way to stay updated on what is happening in my firm without drowning in notifications. There's another tool within Clinked that I am eager to explore but haven't had the time yet: document annotations. Clinked provides a preview of uploaded documents, and the preview feature allows for annotations that dynamically update the shared record. Every time I think I'm done praising Clinked in this review, another exciting feature comes to mind. So, I'll mention this last feature that I can't get enough of linking. Clinked allows for discussions, task scheduling, calendar events, document uploads, and note-sharing. Each of these features supports linking, and when adding links, it provides an organized list.

Cons

The drawbacks of Clinked are not deal-breakers by any means, but there is room for improvement. The help videos feel more like marketing materials, and sometimes the help documentation has gaps, requiring users to find solutions on their own. The gaps are not significant and mostly relate to combining certain features to achieve desired outcomes. The other aspect I wish was different is the user interface. While everything is well-organized, it looks somewhat outdated, resembling an internal company server. The solution doesn't have to be overly complicated; even the ability to add our own CSS would suffice. Overall, the positives far outweigh the negatives, but I hope this feedback serves as valuable input for Clinked.

“Clinked a collaborative tool to be used on your mobile, tablet or your desktop/laptop

Pros

It's so easy to set up, and it puts everything I want to share or upload right at my fingertips. Thanks to the mobile app, I can access it on my tablet, phone, or desktop. I have the freedom to design and embed information in my pages and share them with specific individuals. Additionally, it includes project management features for collaboration, although it's not specifically designed for Gantt charts or task allocation.

Cons

I encountered difficulties with some of my clients emails (the CLINKED firewall didn't accept them!). It is challenging to provide a prompt response within less than 7 days! I couldn't figure out how to sync my Google Calendar with my events (maybe it's not possible).

“Great product for a customer CRM for Web Design

Pros

I managed to get Clinked through an Appsumo deal, and the price was unbeatable. They provide regular updates, and it's easy for customers to assign tasks to me and send documents and images.

Cons

It can be a bit costly if you don't purchase it as a lifetime deal.

“Great product but a little pricey

Pros

Setting up and using Clinked is not an issue. I invite my clients to share information with me through this platform, and it's pretty self-explanatory. I particularly like the activity feed, which displays a chronological order of who did what.

Cons

I was surprised that I had to upgrade to use Tasks in all of my groups. I suppose you can use some of them in certain groups with the $99/month plan, but you need to upgrade to use them in all groups. The price jump to the next level is substantial, so I'm exploring other options since tasks are the most important feature for me.

“Inspire your clients with a well thought client portal experience

Pros

Setting up a client portal can be challenging, but Clinked makes the process easy for you. Moreover, you can completely white-label it to align with your brand.

Cons

The appearance still has a outdated feel, and the processing time for actions within the platform can give the impression that it's unresponsive.

“Great portal for my design business

Pros

Clinked allows me to communicate with my customers on their projects, providing all the necessary assets, comments and more within the portal. I no longer have to navigate through third-party websites like Dropbox, Drive, Messenger, or email to keep projects on track. The only project-related tool I use outside of Clinked is my billing software.

Cons

I wish the interface had a more appealing look and offered more customization and white labeling features.

“I LOVE Clinked

Pros

Clinked is an essential tool in my agency's arsenal. It's a comprehensive client management tool that allows me to store all tasks, assets, files, and plans in the cloud for each client. I can manage multiple client portals and quickly see what each client is doing. The ability to customize the look and feel, remove branding, and provide clients with their own sign-on is invaluable for staying on top of their feedback.

Cons

It is expensive to add a large number of reviewers. You don't want to invite the entire company of your clients as reviewers. Including only the key stakeholders is sufficient.

“Great and versatile platform

Pros

With Clinked, sharing files and creating content within a team is not difficult. It also offers the ability to create a private cloud for various purposes tailored to your business needs.

Cons

Our private cloud is highly functional, but it's challenging to customize from our end as customers. I would prefer more flexibility and customization options within the platform.

“Client Portal branded for your Business

Pros

The software's clean and organized interface is what I liked the most. It's incredibly user-friendly. We were able to rebrand the entire customer portal with our logo, custom domain name, favicon, and headers for each group or client in just a few minutes. I love the feature that allows me to embed Google Docs, as well as media from external websites like YouTube, Vimeo, Fleeq, Brandquiz, etc. The mobile app access is a huge plus. Our existing and new clients absolutely love it!

Cons

What we liked the least about Clinked is the lack of integrations with the other software we currently use. The only integration available is Adobe Sign, which we don't have. Additionally, the storage limitations of our purchased plan are quite restrictive, so many users suggest integrating with Google Drive, OneDrive, etc. The member limitations are also a setback since we constantly need to monitor available licenses due to the license limit.

“Finally, a clinked Solution that Works

Pros

Clinked stands out as a customer portal or workplace, sometimes referred to as an extranet. What sets it apart from similar products is the ability to brand each workplace for individual customers. We've received excellent compliments from some of our customers.

Cons

Currently, Clinked doesn't include video chat in the platform, and based on what we've learned, there are no immediate plans for it. That's unfortunate because integrating video chat functionality would make it more comprehensive and eliminate the need for another tool. So, I hope that Clinked will reconsider this in the future.

“Outstanding client portal and effective communication tool indeed.

Pros

Clinked is a splendid software that greatly facilitates client interactions. It provides a centralized location for all information. Downloading files and receiving client comments is straightforward. It's an excellent portal widely used for business purposes.

Cons

When discussing cons, I would mention that this software has a small picture download box even after enlarging. Another downside is the absence of a spell check feature, which confuses clients and take a significant amount of time.

“Excellent application for internal communication of a company

Pros

Using this application has been a wonderful experience. It allows me to communicate with both employees and clients excellently. I can organize group calendars, manage projects, and handle document downloads of any file type.

Cons

I really enjoy using the platform, and I don't have any complaints. Perhaps it will continue to evolve over time, but I'm satisfied with its current state.