Total 48 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

83%

4

Stars

15%

3

Stars

2%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A
Anonymous

Not Specified, 1-10 employees

Less than 6 months

5.0

Great tool for project and document management

Pros

I'm really impressed with the customized domain and branded app. I can have my very own unique domain and personalized URL.

Cons

In general, my experience with Clinked has been fantastic, and there isn't anything I didn't like.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
abdellatif

Photography, 51-100 employees

3.0

secure communication

Pros

Clinked is a cloud-based collaboration platform that offers a wide range of tools and features to facilitate teamwork and information sharing. It provides file sharing, task management, group discussions and team calendars, all for one purpose and that is to improve communication, organization and productivity within teams or organizations. One aspect that stands out about Clinked is its intuitive interface, making it effortless for team members to navigate and collaborate efficiently. It offers a centralized space where we can access and share files, assign tasks, and engage in discussions, fostering collaboration and transparency. Clinked also allows for customization which allows us to tailor the platform to our specific requirements. This includes branding the platform with our company logo, adjusting the layout and creating personalized workflows. Additionally, Clinked prioritizes security and data protection as it offers features such as access controls, permission settings and encrypted data transmission. These security measures ensure the safeguarding of sensitive information and the maintenance of confidentiality.

Cons

Mobile App: Some users have expressed a desire for a more robust and feature-rich mobile application. While Clinked does provide a mobile app, users have suggested that additional features and enhancements could improve the mobile experience. Integration Options: Users have mentioned that expanding the variety of integrations with other popular tools and services could further enhance the platform's functionality and integration capabilities. Notification System: A few users have commented that the notification system could be more customizable and comprehensive, allowing users to receive personalized and timely notifications. User Interface Customization: While Clinked offers some customization options, a few users have recommended that more flexibility in customizing the user interface, such as rearranging elements or selecting different themes, could be beneficial.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

S
Simona

Information Technology and Services, 1-10 employees

More than a year

5.0

Best client portal software

Pros

Clinked has allowed us to create a dedicated portal that consolidates all our clients data in one place. It is secure, accessible at anytime and anywhere and promotes transparency throughout the entire organization, all managed through permission controls.

Cons

Currently, there isn't anything we dislike.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

T
Thiago

Marketing and Advertising, 1-10 employees

More than a year

5.0

Seamless Client Portal

Pros

Collaborating with my clients in an organized manner using Clinked has become a simple task. I use it to store files and documents as well as to discuss topics and review content.

Cons

Personally, I haven't started using Clinked's project management features yet, mostly because I'm accustomed to a more visual approach and prefer using Trello cards instead.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

WR
Warner R.

Environmental Services, 11-50 employees

4.0

Promising software with a Helpful client portal

Pros

The Clinked team is really helpful and professional. We have loved using it for our organization. Clinked makes it simple to share files and generate content within a team. They have also built a private cloud for my company (at an added cost) that can be utilized for a variety of purposes. We mainly use it to store files, which aids the aforementioned sharing between team members without the worry of individual users space running out.

Cons

The private cloud is the backbone of our operations, but its difficult to customize at our end. We would love greater control over storage allocations and user access. It is still very functional though, so dont get me wrong. Just a little more flexibility and customization from within the platform, and it would be perfect.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

7

L
Leona

Retail, 11-50 employees

5.0

Excellent security features.

Pros

Clinked has an excellent business portal. It gives me peace of mind that all of my data is saved with encryption and made available for future reference. I can download and share whichever file I want right from the app itself. Or I can have my clients login and take a look themselves. Several persons can participate, which is beneficial to the client. Everything, from files to debates, is in one convenient location. Ive been using it every day for almost a year. I strongly suggest it.

Cons

Even when extended, the picture download box is relatively small. And though it boasts a lot of the same capabilities as Google Docs, it comes with no spell check, not even as an add-on. This is extremely inconvenient and time-consuming, especially for clients. Other than this, I have no complaints as the software runs smoothly and never breaks down. The support team is good at helping with small issues that come up every now and then.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

8

MC
Mandi C.

Law Practice, 11-50 employees

4.0

Its so easy to use!

Pros

Clinked has been helpful in several ways and it’s amazing how well it manages everything. The best thing by far is the client portal. After a plan upgrade, I was able to utilize all the capabilities of the software without much effort. My clients find the software easy to use as well since I ask them to share all the information with me through the platform for better tracking accountability. I enjoy how the activity stream displays who did what and when in chronological order.

Cons

They had marketed the Tasks feature so heavily that it became one of the reasons I chose to switch to this software. I was surprised to learn that I needed to upgrade in order to use Tasks in all of my groups. I was able to use only a few of them in select groups with the previous plan, but theyve imposed a need to upgrade to use them in all groups. And thats not actually the bad thing about it. The issue is that the price jump between plans is substantial. I believe I can get more in another software for the same price.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

8

OH
Owen H.

Design, 1-10 employees

4.0

User-friendly design.

Pros

What I loved best about the software is its clear, well-organized, and user-friendly design. In just a few minutes, we were able to redesign the complete customer interface with our own logo, custom domain name, favicon, and headers for each group/client. I really enjoy how I can incorporate Google Docs inside the portal as well as embed media from various websites such as Youtube, Vimeo, Fleeq, Brandquiz, and so on. They also have a solid mobile app, which makes everything easier to access.

Cons

Clinked seriously lacks integrations with third-party products, especially the ones that we already utilize. Adobe Sign is the major integration that we do not have. Furthermore, the storage for the plan we purchased is extremely limited, thus many people are recommending investing in Google Drive, OneDrive, and other services. The member constraints are also a disadvantage because we must constantly check for available license due to the license limit.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

8

J
Justin

Financial Services, 1-10 employees

Less than a year

5.0

A great Internal Portal for the team to share

Pros

The ability to create a structured framework for sharing documents and reference materials within the team, in an orderly manner that is easy to locate, while also ensuring data security for the right users is something Clinked do the best for us.

Cons

Honestly, there isn't much to complain about. The software has been excellent overall. The only minor aspect would be the app design, but it doesn't interfere with our usage of the software on desktop.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

E
Ersin

Building Materials, 500+ employees

Less than a year

5.0

Highly customizable client management portal

Pros

Clinked has allowed us to create our own client management portal that perfectly fulfills all our requirements.

Cons

The file sharing system of Clinked could benefit from additional advanced features.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Not Specified, 1-10 employees

Less than 6 months

5.0

Great, easy way to create a white label experience for coworkers and clients

Pros

What I like is the easy document access and sharing, with the option to add collaborators.

Cons

I'm still in the process of learning how to use it, and finding written instructions isn't easy. I prefer not to rely on training videos.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R
Roxana

Marketing and Advertising, 11-50 employees

Less than 6 months

5.0

Collaborating is no longer difficult!

Pros

I love the ability to create individual workspaces for our projects which ensures everyone is aware of their tasks.

Cons

At the moment, there isn't anything I dislike.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Alex

Media Production, 1-10 employees

Less than 6 months

5.0

A professional portal

Pros

As a freelancer, I find Clinked to be an amazing app. It offers a well-structured and professional workflow that saves time and effort.

Cons

The notifications experience significant delays, although I believe this is due to an issue with my setup.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

J
Jay

Marketing and Advertising, 1-10 employees

Less than 6 months

5.0

Great Software!!

Pros

This software is fantastic for managing my multiple businesses. It provides a secure client portal that helps me stay organized with my numerous clients. As a freelancer with diverse responsibilities, it's easy to keep track of everything and avoid confusion. So far, Clinked has significantly simplified my life!

Cons

So far, there isn't much to complain about - perhaps the pricing increases significantly for additional storage and users, but I'll assess how it progresses. Maybe I can manage it better than expected.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

10

M
Megan

Marketing and Advertising, 1-10 employees

Less than 6 months

4.0

Great Portal!

Pros

I have recently started using Clinked, and it seems like an excellent choice for my agency. We frequently share documents with our clients and need ongoing collaboration. It's a relief to have an alternative to relying solely on email!

Cons

The design appears a bit rough, but it's not a major concern.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

I
Igor

Education Management, 1-10 employees

Less than a year

5.0

Unique Collaboration Tool

Pros

I love Clinked because it makes it easy to start my own business. It offers an easiest way to me to share professional documents with clients and receive feedback. I like its ease of use and the fact that I can begin using it for free. I highly recommend Clinked to anyone looking to start their own business or seeking a better way to share their work with others.

Cons

It would be great to have more storage and the user interface could be improved.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Alex

Law Practice, 1-10 employees

Less than 6 months

5.0

Love it!

Pros

I have been on the hunt for an all-in-one solution, and finally my search ends with Clinked! I am not joking as I was searching for a very long time. As an attorney, it is important for me to keep my discussions, thoughts and documents organized and secure. I haven't come across a solution as elegant as this one. Other options either fail to meet specific needs or lack proper execution. The white-label feature is a fantastic addition; clients perceive the portal as an extension of our brand which eliminates any hesitations when introducing a new tool. Another feature I love is the notification digest. We are quite busy and getting every notification immediately would overwhelm me. Clinked offers a way to stay updated on what is happening in my firm without drowning in notifications. There's another tool within Clinked that I am eager to explore but haven't had the time yet: document annotations. Clinked provides a preview of uploaded documents, and the preview feature allows for annotations that dynamically update the shared record. Every time I think I'm done praising Clinked in this review, another exciting feature comes to mind. So, I'll mention this last feature that I can't get enough of linking. Clinked allows for discussions, task scheduling, calendar events, document uploads, and note-sharing. Each of these features supports linking, and when adding links, it provides an organized list.

Cons

The drawbacks of Clinked are not deal-breakers by any means, but there is room for improvement. The help videos feel more like marketing materials, and sometimes the help documentation has gaps, requiring users to find solutions on their own. The gaps are not significant and mostly relate to combining certain features to achieve desired outcomes. The other aspect I wish was different is the user interface. While everything is well-organized, it looks somewhat outdated, resembling an internal company server. The solution doesn't have to be overly complicated; even the ability to add our own CSS would suffice. Overall, the positives far outweigh the negatives, but I hope this feedback serves as valuable input for Clinked.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

B
Benjamin

Education Management, 1-10 employees

More than a year

5.0

Clinked a collaborative tool to be used on your mobile, tablet or your desktop/laptop

Pros

It's so easy to set up, and it puts everything I want to share or upload right at my fingertips. Thanks to the mobile app, I can access it on my tablet, phone, or desktop. I have the freedom to design and embed information in my pages and share them with specific individuals. Additionally, it includes project management features for collaboration, although it's not specifically designed for Gantt charts or task allocation.

Cons

I encountered difficulties with some of my clients emails (the CLINKED firewall didn't accept them!). It is challenging to provide a prompt response within less than 7 days! I couldn't figure out how to sync my Google Calendar with my events (maybe it's not possible).

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

6

Functionality

10

J
Josh

Design, 1-10 employees

Less than a year

5.0

Great product for a customer CRM for Web Design

Pros

I managed to get Clinked through an Appsumo deal, and the price was unbeatable. They provide regular updates, and it's easy for customers to assign tasks to me and send documents and images.

Cons

It can be a bit costly if you don't purchase it as a lifetime deal.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

8

Functionality

8

M
Mandi

Law Practice, 1-10 employees

Less than 6 months

5.0

Great product but a little pricey

Pros

Setting up and using Clinked is not an issue. I invite my clients to share information with me through this platform, and it's pretty self-explanatory. I particularly like the activity feed, which displays a chronological order of who did what.

Cons

I was surprised that I had to upgrade to use Tasks in all of my groups. I suppose you can use some of them in certain groups with the $99/month plan, but you need to upgrade to use them in all groups. The price jump to the next level is substantial, so I'm exploring other options since tasks are the most important feature for me.

Rating Distribution

Ease of use

10

Value for money

6

Customer Support

6

Functionality

10