Shortcut Software Reviews

Pros

Pretty much everything about it works well. It is flexible, easy to use and consistently reliable.

Cons

Sometimes when I try to perform bulk actions across multiple iterations and workflows, things do not always work the way I expect.

Pros

Keeping up with tasks and projects feels much more organized with this software especially because it ties everything back to the company's bigger goals and objectives.

Cons

The design is not quite as polished as some other task management apps but honestly it is still perfectly fine to use.

Pros

Shortcut is a light and fast alternative to popular options like Jira. It perfectly meets our needs for tracking product development (although not discovery). Writing stories and attaching information is pretty easy now, and also they seamlessly transform into previews. The reporting function is comprehensive and powerful, although we haven't fully utilized it yet. I also like the integration potential with GitHub through the engineering part, and we are currently exploring its capabilities, which seem promising.

Cons

As a user of shortcut, I find the lack of integrations with other commonly used software by product managers to be a drawback. Specifically, when using productboard for discovery and notion for company-wide documentation, the integrations with shortcut are quite ineffective. We are unable to push a feature from productboard to shortcut as a feature, only as an epic. Additionally, we can't link it to an existing epic. In comparison, the jira integration seems much more powerful, and at times, we wish we were using that instead. For those who are not familiar with shortcut, there is definitely a learning curve due to the amount of information and customization it offers. Although features related to prioritization have been greatly improved with the addition of priority levels, it is still a painstakingly manual process in the kanban view. It would be much more efficient if stories could be auto-sorted by priority levels and then fine-tuned in their relative positions. When there are 20-30 stories in a column, dragging and dropping them in a meaningful way becomes almost impossible. Perhaps it's our fault for not onboarding our developers properly, but they spent a long time looking at "everything" instead of realizing that the most relevant view for them is to go to "Stories" and use a "Space" to filter down to the current iteration and team.

Pros

I can't tell you enough how easy and user-friendly this software is. It's very quick and easy to set up and understand. Moreover, it is not expensive at all. Also the Shortcut team consistently delivers new and exciting functionality that truly makes a difference in our workflow.

Cons

To be completely honest, I have no complaints about Shortcut. It does its job well, with nice integrations and an easy-to-use interface. There really isn't anything to dislike about it.

Pros

This software is highly user-friendly and intuitive. It provides a native experience and allows me to easily build workflows. Also it's convenient and simple to understand.

Cons

Personally, I'm not a fan of the story search system.

Pros

What impressed me right from the beginning is that getting started with Shortcut was incredibly simple and it did not take long at all to set everything up and understand how it works. It's also very cost effective which makes it even more appealing. Plus the team behind it regularly rolls out new and useful features that genuinely have an impact.

Cons

Honestly I can't think of any real downsides. For what it is designed to do, it performs very well. The integrations are great too, also it's simple to use so there really isn't much to dislike.

Pros

The reason it felt like the right fit immediately is that getting started with Shortcut Software felt very natural. As it is easy to use, the native experience is nice and building a workflow doesn't take much effort. In short everything about it is user friendly so it's simple to understand and work with day to day.

Cons

One part I'm not really a fan of is the story search system.

Pros

If you value simplicity and strong integrations, here is my take for this tool. Getting started with this software was pretty easy and it connects really well with other tools. Also it offers a wide range of features, all of them genuinely useful depending on what you want to accomplish.

Cons

I have not run into any real issues while using this tool.

Pros

It lets me manage documentation and coordinate my work with anyone I need to very quickly.

Cons

Well it isn't very user friendly and I still haven't managed to understand certain features that could end up being useful.

Pros

Shortcut Software is a reliable tool for handling everything in one place, setting priorities clearly and keeping work organized the right way.

Cons

Up to this point I have not come across any downsides with this software.

Pros

It is a project management platform that is quite easy to use especially for agile teams. Also it connects with plenty of third-party tools like Slack and those integrations work reliably and add a lot of value.

Cons

No complaints so far. The only thing worth mentioning is that the free plan is fairly limited which is a bit disappointing even if it is not unexpected.

Pros

One of the best things about it is how it can automate almost anything I say or do on my phone including searches and more.

Cons

To be honest, I do not have any complaints about this software.

Pros

It is a really versatile app that works well for a lot of different needs. Such as we can schedule appointments, handle marketing activities and manage customers all in one place which makes it very useful.

Cons

I have not run into any issues with the app at all.

Pros

Having dropdown choices for common responses along with the option to write custom answers and replies is something that make the software much more practical.

Cons

Overall the application works well and fits the needs of both small and larger teams. The feedback data is also secure and it is simple to share it with multiple people.

Pros

As a marketer the standout benefit I notice of Shortcut is being able to track the customer journey from end to end which is incredibly useful for improving UX and making sure the overall customer experience stays positive. The visual journey mapping also makes everything much clearer so it is easier to understand myself and explain it to others.

Cons

One downside is that the platform includes so many features that it can feel a bit overwhelming if all you need are the basic tools and functions.

Pros

It gets set up quickly and works well as an alternative to Jira.

Cons

I feel like the way tickets with scores are managed could be clearer.

Pros

Shortcut has a clean, user friendly interface that makes it simple to get started while still offering plenty of power once you dig in. Plus it covers a lot in one place from project planning and task management to collaboration features and it also connects nicely with other tools like Slack.

Cons

The biggest downside as per me is the per-user pricing which can feel a little high if you need the full set of features.

Pros

Being able to connect the history of older documents to the ones currently in use has been really useful.

Cons

Up to this point I have not run into any problems or issues.

Pros

Using this software has been excellent. It is very user friendly and the feature set really matches what a team needs to work well.

Cons

Pricing is the biggest challenge here in Brazil. The full version is too expensive for me to afford even though I understand that the free plan limits features that would be very useful. So a pricing model adjusted for exchange rates like some international companies offer, would make it much easier to adopt here. For example for a team of 7, the cost would be $84.00 which is close to R$500.00 locally. That is nearly the same as a month of groceries for a family of two. Also it would be really helpful to have the option to change the team Shortcut URL. When I created the account, I didn't realize the company name would become part of the URL and now it is very long and awkward to share.

Pros

When a single task starts collecting too many related topics or stories, it is pretty convenient to split it into a separate epic. That makes everything much easier to organize and manage.

Cons

The reporting side is harder to work with especially when trying to view milestones and track each team member's epic or story completion. It is also not very clear when comparing planned start and end dates against actual completion dates. On top of that the pricing model feels inefficient as when team members join or leave, any unused seat just turns into wasted money.