
Condeco Reviews
Total 47 reviews
3.9
All reviews are from verified customers
Rating Distribution
5
Stars36%
4
Stars38%
3
Stars11%
2
Stars9%
1
Stars6%
Satisfaction score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Teresa
Health, Wellness and Fitness, 500+ employees
Less than a year
“Early experiences by administrator
Pros
There are several advantages: 1) The search function helps me find team members. 2) Booking personal spaces is a unproblematic. 3) Using Microsoft and the Condeco add-in to book meeting rooms is quite helpful. 4) The booking grid provides a comprehensive view of available resources.
Cons
The installation process was difficult, especially when it came to connecting the room's note pads properly. We would like to integrate meeting rooms into existing meetings.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Josiah
Insurance, 500+ employees
More than a year
“Condeco
Pros
It is simple to use and the support team is quick to respond.
Cons
Occasionally, it can be very slow. It lacks consistent functionality to close desks on specific days. There are frequent synchronization issues with Exchange rooms. It doesn't offer the option to select all desks and relocate them to a different location, floor or group.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Oleg
Construction, 500+ employees
More than a year
“Good software
Pros
I have had positive experiences with Condeco support and would recommend it.
Cons
Sometimes, finding the menu within the app is not easy or simple at all.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Marc
Utilities, 500+ employees
More than a year
“Condeco Review - 9.11.23
Pros
Compared to other solutions we assessed, Condeco proved to be the most intuitive according to our end-user testers. It also satisfied the requirements we were seeking in a resource management solution.
Cons
I believe the administrative side of the portal could be more proactive and organized. It feels like you have to navigate through multiple menu sections to complete tasks that should ideally be streamlined within a single menu and process flow. It would be beneficial to have all Condeco portals consolidated into one, eliminating the need to switch between them for administrative tasks (e.g., Condeco Portal, Vendor Portal, Support Portals).
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Maha
Biotechnology, 500+ employees
Less than a year
“Very good tool, generally stable system, very good support.
Pros
Accessing Condeco seamlessly across devices is not a problem and the deployment process is also easy. The support channel is also top-notch.
Cons
The mobile app can sometimes be unstable, resulting in frequent logouts for users. The instructions and know-how are tailored and not always simple. The transition from Exchange Sync to Smart Calendar proved to be more challenging and requires a second test tenant in Azure.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
David
Legal Services, 101-500 employees
More than a year
“Condeco Meeting Room & desk booking
Pros
The product is stable and user-friendly. The web app covers almost all our needs, and the Vendor and Visitor sections are particularly useful. The integration with Outlook's smart calendar is also convenient.
Cons
If you are new to desk/room booking products, it's advisable to plan advanced usage carefully before submitting the setup spreadsheet. Additionally, deciding early on whether you plan to use SSO is important. Initially, getting the Outlook add-in to work properly was difficult and required several project meetings to get it up and running. This might have been due to the recent release of Office 365. Unfortunately, the Outlook add-in needs significant development to become a complete product, and the promised additions should have higher priority on the product roadmap.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Ronaldo Da Silva
Facilities Services, 500+ employees
More than a year
“Treat back office team
Pros
The service provided is excellent, with knowledgeable and friendly advisors. The system itself is highly useful and meets my needs.
Cons
Occasionally, it can be quite slow, but it could be attributed to the internet connection or cloud service.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Lynne
Consumer Services, 101-500 employees
Less than a year
“Excellent desk/meeting room booking system
Pros
The ease of use, especially the ability to access it on a mobile phone. Being able to book personal spaces and meeting rooms through Outlook is a great advantage.
Cons
The inability to book personal spaces more than 5 weeks in advance is a limitation.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Pamarthi
Food & Beverages, 500+ employees
Less than a year
“Condeco Review
Pros
Recently, Condeco introduced Condeco Analytics and a Reporting section, in addition to the existing features for conference room and car booking.
Cons
There are synchronization issues between ORF and Condeco when it comes to Exchange sync. We have faced Out of Sync (OOS) problems multiple times from the user's perspective.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Dineo
Information Technology and Services, 500+ employees
More than a year
“Condeco Review
Pros
The seamless integration of Condeco with the cloud is impressive.
Cons
It offers a similar booking experience to Outlook for Microsoft Teams calendar.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Christine
Health, Wellness and Fitness, 500+ employees
More than a year
“Meets so many needs in one product
Pros
Personally, what I find most valuable is the ability to easily reschedule meetings, which we jokingly refer to as "room Tetris," in order to optimize our use of meeting rooms. Among the solutions we've explored, Condeco stands out as the easiest to use. The support team is also fantastic, always ready to assist when something isn't working or provide suggestions for improvement.
Cons
We can't think of anything at the moment, but our account team keeps us informed about upcoming features, and we also have the option to log ideas.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Farida
Insurance, 500+ employees
More than a year
“Condeco Review
Pros
I can easily book meeting rooms directly from the device.
Cons
The support and customer service are extremely poor, as they provide no assistance at all.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
2
Functionality
6
Praveen
Information Technology and Services, 500+ employees
More than a year
“Administrator Review - FE fundinfo
Pros
The product is continuously improving and updating.
Cons
The proximity-based check-in technology needs improvement.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
7
Pierre
Mechanical or Industrial Engineering, 500+ employees
More than a year
“Condeco
Pros
It is easy to use, offers insightful statistics and has a convenient smartphone application.
Cons
So far we are happy with everything.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Bharat
Insurance, 1-10 employees
Less than 6 months
“Review
Pros
The Desk Booking feature seems to be a useful tool and relatively simpe to use.
Cons
Deploying the Meeting Room Com+ Add-on is challenging, and it lacks user friendliness.
Rating Distribution
Ease of use
5
Value for money
8
Customer Support
8
Functionality
8
Ekkachai
Retail, 500+ employees
More than a year
“Condeco review
Pros
Making booking and managing spaces is simple and it is user-friendly.
Cons
Managing rooms and groups can be challenging. The menu is a bit complex too.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
8
Functionality
8
Tamer
Food & Beverages, 500+ employees
More than a year
“Bad experience
Pros
Highly user-friendly, easy to use and deploy.
Cons
There is no entity in Saudi Arabia and the support has been extremely poor. Incorrect updates pushed to devices caused damage, and currently, we have 11 non-functioning devices. We have been struggling to get them fixed since a long time but there has been no resolution so far.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
2
Functionality
8
Philippe
Capital Markets, 51-100 employees
Less than 6 months
“Best one out there
Pros
Having used both Condeco and another in-house software for desk booking, I highly recommend Condeco due to its ease of use.
Cons
So far, I haven't encountered any issues. Everything has been positive within the first 6 months.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 500+ employees
Less than a year
“Condeco Review
Pros
The floor plan view is decent, and the app offers multiple functionalities.
Cons
The user interface is not intuitive, and it takes a lot of time to book a desk.
Rating Distribution
Ease of use
3
Value for money
3
Customer Support
3
Functionality
6
Ary
Construction, 11-50 employees
Less than a year
“Must have tools for stay productive
Pros
The customer support is excellent, providing hassle-free assistance when needed. It is user-friendly and easy to learn. Additionally, the attendance recording feature is what I liked the most. One notable feature is the ability to find colleagues easily and recover room schedules with ease.
Cons
Personally, I have no dislikes with this tool/system. It is simply excellent in keeping my organization productive.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10