Condeco Reviews

“Not fit for consumption

Pros

I have nothing good to say about this product or suggestions at the moment.

Cons

It has been impossible to receive any support or activate the software. The knowledge base is filled with irrelevant information and lacks proper documentation.

“Easy desk booking...

Pros

Booking desks and keeping track of who is in the office each day is quite convenient now. As an administrator, it is easy for me to cancel a desk reservation for a colleague who won't be coming in.

Cons

Pulling reports is not intuitive and can be finicky. Also it is not easy to view past attendance records.

“Desk Bookings

Pros

It offers essential functions that are user friendly.

Cons

There are several factors to consider, but one that stands out is the floor plan. It lacks the desired level of intuitiveness.

“Good Product, easy to implement

Pros

It was easy to implement, and the user friendliness, along with the good price, made it a great choice for our company.

Cons

The Sales Support team gave us the impression that signing the contract quickly in 2023 was important.

“Review Ann

Pros

The setup process is quite simple and the tool is user friendly even for beginners.

Cons

While some issues are resolved, stability remains a concern as they tend to resurface.

“Reactive versus innovative

Pros

As an admin, I like that I don't have to use two different platforms. I also like the flexibility to customize and troubleshoot on our own before involving Eptura engineering.

Cons

It heavily relies on users to drive innovation, rather than proactively keeping up with market trends. There is no tracking feature and admin access cannot be further restricted within categories. Cancellation reporting is also missing. Any new advancements require additional financial investment, and everything seems to be an add-on.

“space booking system

Pros

Condeco caters to multiple platforms, including parking, desks and meeting spaces. The booking grid provides a helpful overview of upcoming reservations. I especially love the floorplan feature. The updated mobile app is modern and intuitive which allows me to conveniently book and manage everything anytime. Integration with M365 and the Outlook add-in is a no-brainer. It seamlessly syncs with LDAP and SSO for a smooth user experience, leveraging our existing authentication infrastructure. The customer support is excellent.

Cons

One drawback was the limited ability of the Outlook add-in to book multiple meeting spaces. However, they have developed a solution for this, and we are eagerly awaiting its release.

“Review for a great product

Pros

It simplifies collaboration with my team when we are in the office. If we have a busy week with lots of meetings, we can easily schedule and book the meeting rooms we need. I also like the option to check room availability through the booking grid or directly in Outlook. The touch screens outside each room also add a sleek and modern touch.

Cons

So far, we haven't come across any aspects that we dislike. It fulfills our requirements perfectly, and in my opinion, it is an essential tool for a modern office.

“Top workspace booking tool

Pros

Having both a browser and a mobile app is fantastic. It makes it very easy to book a desk or space when I go to the office. I can also see which days will be busy and plan accordingly. The team day feature is really helpful as it allows me to organize our weekly in office day for my team and book one of our designated areas. Visualizing the spaces on the floorplan is also great. We even use it to book our parking spaces. It's convenient to have all our bookings (desks, rooms, parking) in one place on the portal. Condeco has become an integral part of our work lives, and it's a fun tool that we enjoy using!

Cons

We are looking forward to further improvements on the mobile app and the team day feature. It would be great to click on the floor plan and see which spots have been booked by whom.

“desk booking

Pros

It works globally and worldwide and it is easy to use.

Cons

Implementation was challenging, and learning all the features was not easy. Having training materials would have been beneficial, but I would like to mention one thing that customer support team was very helpful and patient with us.

“Great tool / Need to listen to their clients / Improvement needed concerning the support team

Pros

It is a great tool with Microsoft Multi-Tenant support. We have valuable interactions with the team, although we do encounter technical issues (see cons).

Cons

We are required to pay for the latest plugin, which seems mandatory. The support team doesn't seem to understand what constitutes a bug and suggests requesting an evolution. The infrastructure team takes too long to respond. The system includes unnecessary voting for feature enhancements. It took over three weeks to correct a simple spelling mistake.

“WiserXP review

Pros

Security, stability, features, and integration with o365 are few among many things I like the most about this software.

Cons

The high pricing makes it hard to sell to medium-sized companies.

“Condeco

Pros

The ease of use is remarkable and whenever there are issues, the support desk communicates clearly and comprehensibly.

Cons

Currently, nothing comes to mind, but there is an option to provide suggestions through the portal.

“Good Experience

Pros

It's easy to work with and provides a helpful overview for customers. Delegating customers to specific areas of the app is also easy.

Cons

Troubleshooting becomes challenging as it's not feasible to read databases.

“Top tier customer support

Pros

The agents are always friendly and approachable, and they are happy to assist with any issues I may encounter. Moreover, the software is extremely intuitive.

Cons

There is a limitation where booking half-day slots is not possible.

“Condeco Feedback

Pros

The automation feature allows meeting spaces to be booked and managed with minimal human intervention.

Cons

Currently, I can't think of anything specific. We switched back to Condeco in 2021 and started with using the meeting space functionality.

“Easy to Use

Pros

I like how easy it is to book resources all in one place.

Cons

The admin features are not the most intuitive, as the terminology used to describe certain parts of the system can be confusing. It's not always easy to quickly find what you are looking for, often requiring navigation through multiple screens in the admin area due to limited changes being made.

“Review

Pros

Booking desks is a hassle free process through the Condeco App.

Cons

Configuring it is too complex and time-consuming.

“Condeco

Pros

The software is easy to use. Also it allows me to book a desk or meeting space in a matter of seconds.

Cons

The mobile application lacks certain functionalities.

“Condeco and Teams Rooms

Pros

The ability to book rooms, desks, catering, use the Wayfinder board, and generate reports is fantastic. Users can easily book desks and search for staff.

Cons

We recently implemented Teams Rooms, but the Condeco web portal doesn't integrate with M365 Teams Rooms. The Outlook add-in lacks the ability to book multiple room bookings, although Eptura is working on resolving this. Additionally, admins cannot book catering requirements through the Outlook add-in; they need to use the web portal. The Facilities Management team prefers using the web portal, which unfortunately doesn't integrate with Teams Rooms.