Accounting, 1-10 employees
Less than a year
“Confluence - a game changer for project management”
Pros
The editing tools and ease of deployment contribute to consolidating all information within a single platform.
Cons
I haven't encountered any significant concerns with this application thus far.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Telecommunications, 500+ employees
More than a year
“Confluence”
Pros
Confluence simplifies knowledge documentation, requiring minimal training to begin utilizing its documentation capabilities effectively.
Cons
At the moment, I can't think of any issues. Confluence is user-friendly, and that's all I need.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Information Technology and Services, 500+ employees
More than a year
“Empowering Knowledge Flows: My Honest Review of Confluence”
Pros
I appreciate Confluence for its centralized workspace real-time editing and co-authoring features. The version history and rollback feature is a standout allowing me to switch to any version with a single click.
Cons
Implementing Confluence APIs can be intricate and overwhelming for beginners.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
7
Functionality
10
Banking, 1-10 employees
More than a year
“Very Good for Project Management”
Pros
Collaboration is easy along with seamless knowledge transfer data (KT data) and task tracking.
Cons
UML diagram creation can be challenging with occasional reload failures.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
7
Functionality
10
Information Technology and Services, 500+ employees
More than a year
“Documenting with confluence”
Pros
Confluence allows my team to document practices in one structured place facilitating easy and secure sharing of information. Its structural framework provides a solid foundation for documentation.
Cons
Clicking on a link in Confluence documents takes you to a new page leaving Confluence. Although a minor inconvenience it would be better if it opened the page in a new tab.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Mental Health Care, 1-10 employees
Less than a year
“Great for team collaboration and project management”
Pros
The ability for all team members to edit projects combined with the team lead/supervisor's capability to monitor the task list from their phone is a feature I liked. Task completion addition or removal and priority setting are all easily manageable.
Cons
An AI subtask creator could be useful.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Marketing and Advertising, 101-500 employees
More than a year
“Simple interface - Easy to use”
Pros
The synchronization of a Confluence page with a GSheet ensuring automatic data updates is a feature I appreciate.
Cons
The appearance at times resembles late 1990s web pages.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Computer Software, 500+ employees
More than a year
“Collaborate effortlessly”
Pros
Confluence streamlines teamwork with its user-friendly design facilitating easy content sharing. The live editing feature is a game-changer for group documentations and the range of plugins allows customization to meet our specific needs.
Cons
For newcomers Confluence can be overwhelming. Navigation becomes tricky with a lot of content and sometimes it slows down during busy periods.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
7
Functionality
8
Financial Services, 11-50 employees
More than a year
“Fairly average docs experience”
Pros
While integrating with other Atlassian products Confluence supports collaborative real-time editing and various integrations and plugins. The flexibility extends to setting up UML diagrams and similar features.
Cons
The search function is a significant let-down. In larger companies this becomes crucial and Confluence's search quality was a running joke at my previous company of over 1000 people. Diagramming lacks without plug-ins and choosing which to include can be tricky. Rich document editing can be confusing and surprising in terms of UX. Rearranging pages in the navigation hierarchy via drag and drop is extremely painful. Document templates are somewhat cumbersome to use.
Rating Distribution
Ease of use
4
Value for money
7
Customer Support
6
Functionality
6
Information Technology and Services, 51-100 employees
More than a year
“Project Management made easy”
Pros
Easy task management and collaborative documentation are key strengths of Confluence.
Cons
All the features are excellent with no concerns.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Outsourcing/Offshoring, 51-100 employees
More than a year
“Confluence review”
Pros
Confluence provides the ability to write procedure documents contributing to effective team communication.
Cons
No negative experiences with Confluence.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
9
Functionality
10
Mechanical or Industrial Engineering, 500+ employees
More than a year
“Confluence Review”
Pros
It allows for the easy creation of notes files and data tables organizing them in a tree-style format for effortless locating.
Cons
Page creation tools need improvement and there are consistent issues with embedding videos into the pages.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
6
Functionality
6
Financial Services, 51-100 employees
Less than 6 months
“The perfect tool for simple documentation”
Pros
Ideal for building knowledge bases Confluence is very user-friendly easy to use and well-integrated with other apps. The insert table feature is even better than MS Word.
Cons
I would appreciate the ability to draw (e.g. circling key information) and insert shapes similar to MS Word.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Pharmaceuticals, 500+ employees
More than a year
“A single point for documentation management”
Pros
It serves as a single point of access for all developers to create organize and manage working tasks.
Cons
Third-party integration should be improved to facilitate data sharing.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
Telecommunications, 500+ employees
More than a year
“Confluence user”
Pros
Integration with Jira enhances the reflection of real-time ticket status.
Cons
Advanced searching is not user-friendly.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Not Specified, 11-50 employees
More than a year
“Cofluence is the library for Engineers”
Pros
Collaboration search functionality access management notifications and versioning capabilities are integral aspects.
Cons
The learning curve for beginners is steep due to the intricacies of shortcuts and the UX.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
7
Functionality
10
Architecture & Planning, 1-10 employees
More than a year
“Best for project early phase document management and collaboration”
Pros
Particularly advantageous for early-phase documentation especially with the capacity to integrate seamlessly with tools like drawio.
Cons
Enhancing the experience could involve improving the availability of searching options and access request features for linked projects during navigation. Introducing additional tools like BPMN would contribute to a better user experience.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Information Technology and Services, 101-500 employees
More than a year
“Easy to use but need improvement in edit features”
Pros
Ease of use is coupled with effective multiple project management capabilities.
Cons
The editing features do not match up to other editors available in the market.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
7
Functionality
8
Computer Software, 1-10 employees
More than a year
“Confluence great collaborative space.”
Pros
Collaboration shared pages version history document attachments and a structured tabular format stand out as key features.
Cons
Integration with third-party data stores could enhance the tool by introducing more AI features.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
9
Functionality
10
Not Specified, 51-100 employees
More than a year
“A Great tool for documentation and knowledge sharing”
Pros
Functions adeptly as a document repository and its capacity for creating documents is highly commendable.
Cons
There are no significant issues; it is a fantastic tool and I enjoy using it.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10