softwareConfluence Software Reviews
912 Reviews
Overall Rating
4.6
912 Reviews
Rating Distribution
5
(588)
4
(279)
3
(41)
2
(3)
1
(1)
Satisfaction Score
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Overall Rating
4.6
912 Reviews
Rating Distribution
5
(588)
4
(279)
3
(41)
2
(3)
1
(1)
Satisfaction Score
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Filters
Industry
Provider Size
Time Used
Document management made easy with Confluence
Document management made easy with Confluence
Pros
Confluence offers agile document management tools tailored for businesses.
Cons
Improved options for integrating third-party services would be beneficial.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
7
Can
Biotechnology, 1-10 employees
Less than a year
Jan 01, 2024
Good software for documentation but a bit expensive with NO built in security (data center)
Good software for documentation but a bit expensive with NO built in security (data center)
Pros
Confluence is user-friendly for document creation, but additional apps come at an extra yearly cost, starting from thousands of dollars.
Cons
The pricing seems steep for small businesses, especially with additional costs for external apps and the absence of built-in security features like MFA in the Data Center license.
Ease of use
10
Value for money
5
Customer Support
10
Functionality
10
Mitchell
Information Technology and Services, 51-100 employees
Less than a year
Jan 01, 2024
A true corporate Wiki - Confluence
A true corporate Wiki - Confluence
Pros
The centralized project-related information in Confluence simplifies team collaboration and activity tracking at both individual and team levels.
Cons
Enhancements to the UI for a more appealing experience would be welcome. Managing multiple projects simultaneously can be challenging, so incorporating a switch button to seamlessly transition between projects could be helpful.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Anonymous
N/A, 500+ employees
Less than a year
Jan 01, 2024
Vast knowledge base management platform
Vast knowledge base management platform
Pros
Seamless integration with JIRA and efficient documentation storage are key features.
Cons
Concerns include pricing, user licensing, and customer support.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
5
asad
Chemicals, 51-100 employees
Less than a year
Jan 01, 2024
Very Resourceful Knowledge Base
Very Resourceful Knowledge Base
Pros
As a content consumer in my team, Confluence made it effortless to access crucial information for the sales team and the company. Learning to use it was easy, and having a unified platform for searching and saving information was convenient.
Cons
As a content consumer, I found Confluence easy to use with a user-friendly interface. The search and save features were particularly enjoyable. However, the experience may differ for those creating content within Confluence.
Ease of use
10
Value for money
7
Customer Support
10
Functionality
10
Roselle
Information Technology and Services, 51-100 employees
Less than a year
Jan 01, 2024
The Team manager
The Team manager
Pros
The user-friendly interface, 24/7 customer support, easy integration, and abundance of features make Confluence indispensable.
Cons
I am a satisfied user and haven't encountered any issues with Confluence.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Roja
Education Management, 51-100 employees
Less than a year
Jan 01, 2024
Streamlining Teamwork
Streamlining Teamwork
Pros
Sharing ideas and collaborating as a team is effortless with Confluence, which also integrates smoothly with other tools, serving as a reliable ally for teamwork.
Cons
Initially, there was a steep learning curve with Confluence, and the notifications were overwhelming. However, with time, it became an integral part of our workflow.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
John
Program Development, 11-50 employees
Less than 6 months
Jan 01, 2024
Confluence is a Magic Tool
Confluence is a Magic Tool
Pros
Utilizing Confluence for internal documentation and tutorials greatly benefited our new team members, offering a dynamic platform for documentation updates.
Cons
Lower pricing for teams would be appreciated, as we intend to acquire more licenses.
Ease of use
8
Value for money
7
Customer Support
10
Functionality
8
Eren
Computer & Network Security, 500+ employees
Less than 6 months
Jan 01, 2024
Knowledge Base for Teams
Knowledge Base for Teams
Pros
The exceptional organization and management of knowledge base with the team set Confluence apart.
Cons
No complaints; some teams may not utilize all features.
Ease of use
10
Value for money
7
Customer Support
7
Functionality
10
Silas
Marketing and Advertising, 1-10 employees
Less than a year
Jan 01, 2024
Confluence knowledge management tool Review
Confluence knowledge management tool Review
Pros
Confluence excels as a platform for collaboration and content sharing, serving as a centralized repository for training material and videos, with easy access and organization of knowledge base.
Cons
Document updates to the repository can sometimes be slow, and editing documents within the repository itself can be cumbersome.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Pradeep
Business Supplies and Equipment, 101-500 employees
Less than a year
Jan 01, 2024
Confluence for University Use
Confluence for University Use
Pros
With clear sprints and goal-setting options, Confluence facilitates tracking progress and staying updated on others' activities.
Cons
Manually creating new sprints can be tedious; automatic creation would be preferable.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
7
Wani
Education Management, 500+ employees
More than a year
Jan 01, 2024
Best Info Sharing Tool
Best Info Sharing Tool
Pros
Enhanced navigation and customizable organization of pages make Confluence more user-friendly.
Cons
Initially, I faced challenges updating pages with the required icons.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
7
Ashwitha
Government Administration, 51-100 employees
More than a year
Jan 01, 2024
Versatile PM tool for getting projects done
Versatile PM tool for getting projects done
Pros
Confluence provides a comprehensive view of complex projects with numerous components.
Cons
The web interface lacks extensive UI customization options.
Ease of use
8
Value for money
7
Customer Support
5
Functionality
2
Dev
Electrical/Electronic Manufacturing, 1-10 employees
More than a year
Jan 01, 2024
A fanstastic product
A fanstastic product
Pros
Despite minor advantages in text editing and document discovery in other products, Confluence remains the preferred choice due to its overall strength and versatility.
Cons
Two issues with Atlassian products revolve around usage. Confluence can accumulate unnecessary content, which is challenging to manage, and installing numerous plugins can slow down the system. Careful selection and removal of problematic plugins are necessary.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Gregory
Computer Software, 1-10 employees
More than a year
Jan 01, 2024
Great tool with a lot of functionality to build documentation
Great tool with a lot of functionality to build documentation
Pros
Confluence offers diverse options for building documentation and facilitating collaboration across teams.
Cons
The abundance of pages in Confluence can be overwhelming, suggesting potential benefits in simplifying page organization and introducing easier drag-and-drop functionality.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
6
Jeremy
Retail, 500+ employees
More than a year
Jan 01, 2024
It was a great experience
It was a great experience
Pros
Confluence provides a cost-effective solution with extensive capabilities, fostering collaboration among employees through its accessible platform. Its reliability is underscored by its extensive track record.
Cons
Proficiency in English and advanced skills are necessary for efficient work with this tool.
Ease of use
7
Value for money
8
Customer Support
10
Functionality
10
ESMAEIL
Computer & Network Security, 11-50 employees
Less than a year
Jan 01, 2024
Great for project management on a larger team
Great for project management on a larger team
Pros
Confluence produces well-organized, detailed final pages, serving as an excellent repository for project documentation accessible to many users.
Cons
While there are numerous ways to organize each page, the abundance of features can initially be overwhelming and challenging to navigate until one becomes accustomed to it.
Ease of use
7
Value for money
8
Customer Support
7
Functionality
6
Madilyn
Biotechnology, 500+ employees
Less than a year
Jan 01, 2024
Senior Team Lead Developer
Senior Team Lead Developer
Pros
Documentation creation and maintenance are exceptionally straightforward with Confluence.
Cons
As the number of documents increases, it becomes progressively harder to locate and organize them, as well as to identify outdated documents requiring updates.
Ease of use
5
Value for money
7
Customer Support
2
Functionality
7
Huans
Computer Software, 51-100 employees
More than a year
Jan 01, 2024
Important tool for medium and big and corporate companies
Important tool for medium and big and corporate companies
Pros
Confluence ensures convenient access to company information, procedures, and updates, facilitating seamless communication.
Cons
Everything is clear so far, and there have been no issues whatsoever.
Ease of use
8
Value for money
10
Customer Support
7
Functionality
6
Ali
Computer Software, 500+ employees
More than a year
Jan 01, 2024
Confluence - a game changer for project management
Confluence - a game changer for project management
Pros
The editing tools and ease of deployment contribute to consolidating all information within a single platform.
Cons
I haven't encountered any significant concerns with this application thus far.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Subhadip
Accounting, 1-10 employees
Less than a year
Jan 01, 2024
Confluence
Confluence
Pros
Confluence simplifies knowledge documentation, requiring minimal training to begin utilizing its documentation capabilities effectively.
Cons
At the moment, I can't think of any issues. Confluence is user-friendly, and that's all I need.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ayomikun
Telecommunications, 500+ employees
More than a year
Jan 01, 2024
L'outil collaboratif d'excellence
L'outil collaboratif d'excellence
Pros
Easily transforming posts into Jira tickets is remarkably convenient.
Cons
Restricted number of users for the free sharing offer.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Hamdi
Information Technology and Services,, 11-50 employees
More than a year
Dec 01, 2023
Collaborate effortlessly
Collaborate effortlessly
Pros
Confluence simplifies teamwork with its user-friendly interface, facilitating easy content sharing and live editing for group documentation. Its range of plugins allows customization while ensuring data security.
Cons
Confluence can overwhelm newcomers, particularly when navigating extensive content.
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Emilija
Computer Software,, 500+ employees
Less than a year�
Dec 01, 2023
Empowering Knowledge Flows: My Honest Review of Confluence
Empowering Knowledge Flows: My Honest Review of Confluence
Pros
I appreciate Confluence for its centralized workspace real-time editing and co-authoring features. The version history and rollback feature is a standout allowing me to switch to any version with a single click.
Cons
Implementing Confluence APIs can be intricate and overwhelming for beginners.
Ease of use
10
Value for money
9
Customer Support
7
Functionality
10
Deep
Information Technology and Services, 500+ employees
More than a year
Dec 01, 2023
Very Good for Project Management
Very Good for Project Management
Pros
Collaboration is easy along with seamless knowledge transfer data (KT data) and task tracking.
Cons
UML diagram creation can be challenging with occasional reload failures.
Ease of use
8
Value for money
9
Customer Support
7
Functionality
10
Venkata Reddy
Banking, 1-10 employees
More than a year
Dec 01, 2023
Documenting with confluence
Documenting with confluence
Pros
Confluence allows my team to document practices in one structured place facilitating easy and secure sharing of information. Its structural framework provides a solid foundation for documentation.
Cons
Clicking on a link in Confluence documents takes you to a new page leaving Confluence. Although a minor inconvenience it would be better if it opened the page in a new tab.
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Sasha
Information Technology and Services, 500+ employees
More than a year
Dec 01, 2023
Great for team collaboration and project management
Great for team collaboration and project management
Pros
The ability for all team members to edit projects combined with the team lead/supervisor's capability to monitor the task list from their phone is a feature I liked. Task completion addition or removal and priority setting are all easily manageable.
Cons
An AI subtask creator could be useful.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Casandra
Mental Health Care, 1-10 employees
Less than a year
Dec 01, 2023
Simple interface - Easy to use
Simple interface - Easy to use
Pros
The synchronization of a Confluence page with a GSheet ensuring automatic data updates is a feature I appreciate.
Cons
The appearance at times resembles late 1990s web pages.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Rakesh
Marketing and Advertising, 101-500 employees
More than a year
Dec 01, 2023
Collaborate effortlessly
Collaborate effortlessly
Pros
Confluence streamlines teamwork with its user-friendly design facilitating easy content sharing. The live editing feature is a game-changer for group documentations and the range of plugins allows customization to meet our specific needs.
Cons
For newcomers Confluence can be overwhelming. Navigation becomes tricky with a lot of content and sometimes it slows down during busy periods.
Ease of use
10
Value for money
9
Customer Support
7
Functionality
8
Emilija
Computer Software, 500+ employees
More than a year
Dec 01, 2023
Fairly average docs experience
Fairly average docs experience
Pros
While integrating with other Atlassian products Confluence supports collaborative real-time editing and various integrations and plugins. The flexibility extends to setting up UML diagrams and similar features.
Cons
The search function is a significant let-down. In larger companies this becomes crucial and Confluence's search quality was a running joke at my previous company of over 1000 people. Diagramming lacks without plug-ins and choosing which to include can be tricky. Rich document editing can be confusing and surprising in terms of UX. Rearranging pages in the navigation hierarchy via drag and drop is extremely painful. Document templates are somewhat cumbersome to use.
Ease of use
4
Value for money
7
Customer Support
6
Functionality
6
Alastair
Financial Services, 11-50 employees
More than a year
Dec 01, 2023
Project Management made easy
Project Management made easy
Pros
Easy task management and collaborative documentation are key strengths of Confluence.
Cons
All the features are excellent with no concerns.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Sandeep
Information Technology and Services, 51-100 employees
More than a year
Dec 01, 2023
Confluence review
Confluence review
Pros
Confluence provides the ability to write procedure documents contributing to effective team communication.
Cons
No negative experiences with Confluence.
Ease of use
10
Value for money
7
Customer Support
9
Functionality
10
Adrian
Outsourcing/Offshoring, 51-100 employees
More than a year
Dec 01, 2023
Confluence Review
Confluence Review
Pros
It allows for the easy creation of notes files and data tables organizing them in a tree-style format for effortless locating.
Cons
Page creation tools need improvement and there are consistent issues with embedding videos into the pages.
Ease of use
8
Value for money
6
Customer Support
6
Functionality
6
Tony
Mechanical or Industrial Engineering, 500+ employees
More than a year
Dec 01, 2023
The perfect tool for simple documentation
The perfect tool for simple documentation
Pros
Ideal for building knowledge bases Confluence is very user-friendly easy to use and well-integrated with other apps. The insert table feature is even better than MS Word.
Cons
I would appreciate the ability to draw (e.g. circling key information) and insert shapes similar to MS Word.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Manav
Financial Services, 51-100 employees
Less than 6 months
Dec 01, 2023
A single point for documentation management
A single point for documentation management
Pros
It serves as a single point of access for all developers to create organize and manage working tasks.
Cons
Third-party integration should be improved to facilitate data sharing.
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
Luca
Pharmaceuticals, 500+ employees
More than a year
Dec 01, 2023
Confluence user
Confluence user
Pros
Integration with Jira enhances the reflection of real-time ticket status.
Cons
Advanced searching is not user-friendly.
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
David
Telecommunications, 500+ employees
More than a year
Dec 01, 2023
Cofluence is the library for Engineers
Cofluence is the library for Engineers
Pros
Collaboration search functionality access management notifications and versioning capabilities are integral aspects.
Cons
The learning curve for beginners is steep due to the intricacies of shortcuts and the UX.
Ease of use
8
Value for money
9
Customer Support
7
Functionality
10
Anonymous
N/A, 11-50 employees
More than a year
Dec 01, 2023
Best for project early phase document management and collaboration
Best for project early phase document management and collaboration
Pros
Particularly advantageous for early-phase documentation especially with the capacity to integrate seamlessly with tools like drawio.
Cons
Enhancing the experience could involve improving the availability of searching options and access request features for linked projects during navigation. Introducing additional tools like BPMN would contribute to a better user experience.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
VIJAY
Architecture & Planning, 1-10 employees
More than a year
Dec 01, 2023
Easy to use but need improvement in edit features
Easy to use but need improvement in edit features
Pros
Ease of use is coupled with effective multiple project management capabilities.
Cons
The editing features do not match up to other editors available in the market.
Ease of use
10
Value for money
7
Customer Support
7
Functionality
8
Rajesh Reddy
Information Technology and Services, 101-500 employees
More than a year
Dec 01, 2023
Confluence great collaborative space.
Confluence great collaborative space.
Pros
Collaboration shared pages version history document attachments and a structured tabular format stand out as key features.
Cons
Integration with third-party data stores could enhance the tool by introducing more AI features.
Ease of use
10
Value for money
7
Customer Support
9
Functionality
10
Sudharshan
Computer Software, 1-10 employees
More than a year
Dec 01, 2023
A Great tool for documentation and knowledge sharing
A Great tool for documentation and knowledge sharing
Pros
Functions adeptly as a document repository and its capacity for creating documents is highly commendable.
Cons
There are no significant issues; it is a fantastic tool and I enjoy using it.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Anonymous
N/A, 51-100 employees
More than a year
Dec 01, 2023
Efficient Collaboration Hub
Efficient Collaboration Hub
Pros
Confluence stands out as an exceptional collaboration tool streamlining the process of creating sharing and editing documents in real-time with the team. Its impact on our productivity has been significant.
Cons
To facilitate tool adoption additional onboarding resources or tutorials would be beneficial. Additionally making advanced customization features more user-friendly for non-technical teams could improve the overall experience.
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
El alaoui
Information Technology and Services, 1-10 employees
More than a year
Dec 01, 2023
Confluence Review
Confluence Review
Pros
Utilizing the advanced search tool to swiftly locate essential documents was a notable aspect. The ability to receive real-time updates on concurrent team members' work added significant value.
Cons
The system's efficiency can be almost too much at times. Confluence's inclination to keep track of every team member's activity every second might be a bit bothersome.
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Caroline
Higher Education, 500+ employees
Less than a year
Dec 01, 2023
Effortless Knowledge Management with Confluence!
Effortless Knowledge Management with Confluence!
Pros
Confluence's efficiency in promptly finding the right information within a substantial article volume is commendable. Additionally the straightforward process for creating and effortlessly sharing content stands out.
Cons
Unfortunately the UI lacks an inviting quality. For those unfamiliar with Confluence it can be overwhelmingly complex.
Ease of use
8
Value for money
9
Customer Support
9
Functionality
10
Aurel
Financial Services, 101-500 employees
More than a year
Dec 01, 2023
One Stop Shop
One Stop Shop
Pros
Confluence serves as a repository for crucial company information benefits and activities. Monthly visits keep me updated on company news and occasional visits serve as refreshing moments for forgotten information. Having everything easily accessible in one place is a convenience.
Cons
I don't have any negative comments about Confluence.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Aleah
Consumer Services, 500+ employees
More than a year
Dec 01, 2023
Great Fit For Collab Content
Great Fit For Collab Content
Pros
Its interface is simple and user-friendly requiring no training. The abundance of great integrations adds to its appeal.
Cons
There are limited templates available for creating necessary pages.
Ease of use
10
Value for money
9
Customer Support
7
Functionality
10
Jeremy
Internet, 500+ employees
More than a year
Dec 01, 2023
Confluence is a lifesaver for collaborating with my team and organizing our projects.
Confluence is a lifesaver for collaborating with my team and organizing our projects.
Pros
The seamless organization of information promotes efficient collaboration within the team.
Cons
The software may seem overwhelming for new users and the interface could be more user-friendly.
Ease of use
8
Value for money
9
Customer Support
6
Functionality
8
Mariano
Automotive, 11-50 employees
More than a year
Dec 01, 2023
Documentation at it's best
Documentation at it's best
Pros
Documentation and sharing are effortlessly achieved thanks to integration with Jira and a user-friendly interface.
Cons
Scaling requires careful organization to avoid difficulties.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Alan
Computer Software, 51-100 employees
More than a year
Dec 01, 2023
Essential for knowledge management
Essential for knowledge management
Pros
It's possibly the most user-friendly and flexible solution for managing knowledge that I've come across. It functions flawlessly, allowing unrestricted actions and continual expansion.
Cons
Absence of proper guidance can lead to disarray and loss of control over files. Its openness necessitates strict adherence to guidelines for optimal efficiency.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Isabel
Information Technology and Services, 11-50 employees
More than a year
Dec 01, 2023
Confluence - A Reliable Knowledge Hub
Confluence - A Reliable Knowledge Hub
Pros
Confluence has been my primary tool for five years, streamlining my information retrieval process. Its ease of use and seamless collaboration features effortlessly connect our global team. A fundamental and essential tool for anyone seeking an intuitive knowledge base solution.
Cons
Caution is needed to prevent disorganization within Confluence. Poorly organized content can confuse users, impacting the workspace's cleanliness. Emphasizing organization aids navigation.
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Kristina
Transportation/Trucking/Railroad, 500+ employees
Less than a year
Dec 01, 2023
Filters
Document management made easy with Confluence
Document management made easy with Confluence
Pros
Confluence offers agile document management tools tailored for businesses.
Cons
Improved options for integrating third-party services would be beneficial.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
7
Can
Biotechnology, 1-10 employees
Less than a year
Jan 01, 2024
Good software for documentation but a bit expensive with NO built in security (data center)
Good software for documentation but a bit expensive with NO built in security (data center)
Pros
Confluence is user-friendly for document creation, but additional apps come at an extra yearly cost, starting from thousands of dollars.
Cons
The pricing seems steep for small businesses, especially with additional costs for external apps and the absence of built-in security features like MFA in the Data Center license.
Ease of use
10
Value for money
5
Customer Support
10
Functionality
10
Mitchell
Information Technology and Services, 51-100 employees
Less than a year
Jan 01, 2024
A true corporate Wiki - Confluence
A true corporate Wiki - Confluence
Pros
The centralized project-related information in Confluence simplifies team collaboration and activity tracking at both individual and team levels.
Cons
Enhancements to the UI for a more appealing experience would be welcome. Managing multiple projects simultaneously can be challenging, so incorporating a switch button to seamlessly transition between projects could be helpful.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Anonymous
N/A, 500+ employees
Less than a year
Jan 01, 2024
Vast knowledge base management platform
Vast knowledge base management platform
Pros
Seamless integration with JIRA and efficient documentation storage are key features.
Cons
Concerns include pricing, user licensing, and customer support.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
5
asad
Chemicals, 51-100 employees
Less than a year
Jan 01, 2024
Very Resourceful Knowledge Base
Very Resourceful Knowledge Base
Pros
As a content consumer in my team, Confluence made it effortless to access crucial information for the sales team and the company. Learning to use it was easy, and having a unified platform for searching and saving information was convenient.
Cons
As a content consumer, I found Confluence easy to use with a user-friendly interface. The search and save features were particularly enjoyable. However, the experience may differ for those creating content within Confluence.
Ease of use
10
Value for money
7
Customer Support
10
Functionality
10
Roselle
Information Technology and Services, 51-100 employees
Less than a year
Jan 01, 2024
The Team manager
The Team manager
Pros
The user-friendly interface, 24/7 customer support, easy integration, and abundance of features make Confluence indispensable.
Cons
I am a satisfied user and haven't encountered any issues with Confluence.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Roja
Education Management, 51-100 employees
Less than a year
Jan 01, 2024
Streamlining Teamwork
Streamlining Teamwork
Pros
Sharing ideas and collaborating as a team is effortless with Confluence, which also integrates smoothly with other tools, serving as a reliable ally for teamwork.
Cons
Initially, there was a steep learning curve with Confluence, and the notifications were overwhelming. However, with time, it became an integral part of our workflow.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
John
Program Development, 11-50 employees
Less than 6 months
Jan 01, 2024
Confluence is a Magic Tool
Confluence is a Magic Tool
Pros
Utilizing Confluence for internal documentation and tutorials greatly benefited our new team members, offering a dynamic platform for documentation updates.
Cons
Lower pricing for teams would be appreciated, as we intend to acquire more licenses.
Ease of use
8
Value for money
7
Customer Support
10
Functionality
8
Eren
Computer & Network Security, 500+ employees
Less than 6 months
Jan 01, 2024
Knowledge Base for Teams
Knowledge Base for Teams
Pros
The exceptional organization and management of knowledge base with the team set Confluence apart.
Cons
No complaints; some teams may not utilize all features.
Ease of use
10
Value for money
7
Customer Support
7
Functionality
10
Silas
Marketing and Advertising, 1-10 employees
Less than a year
Jan 01, 2024
Confluence knowledge management tool Review
Confluence knowledge management tool Review
Pros
Confluence excels as a platform for collaboration and content sharing, serving as a centralized repository for training material and videos, with easy access and organization of knowledge base.
Cons
Document updates to the repository can sometimes be slow, and editing documents within the repository itself can be cumbersome.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Pradeep
Business Supplies and Equipment, 101-500 employees
Less than a year
Jan 01, 2024
Confluence for University Use
Confluence for University Use
Pros
With clear sprints and goal-setting options, Confluence facilitates tracking progress and staying updated on others' activities.
Cons
Manually creating new sprints can be tedious; automatic creation would be preferable.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
7
Wani
Education Management, 500+ employees
More than a year
Jan 01, 2024
Best Info Sharing Tool
Best Info Sharing Tool
Pros
Enhanced navigation and customizable organization of pages make Confluence more user-friendly.
Cons
Initially, I faced challenges updating pages with the required icons.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
7
Ashwitha
Government Administration, 51-100 employees
More than a year
Jan 01, 2024
Versatile PM tool for getting projects done
Versatile PM tool for getting projects done
Pros
Confluence provides a comprehensive view of complex projects with numerous components.
Cons
The web interface lacks extensive UI customization options.
Ease of use
8
Value for money
7
Customer Support
5
Functionality
2
Dev
Electrical/Electronic Manufacturing, 1-10 employees
More than a year
Jan 01, 2024
A fanstastic product
A fanstastic product
Pros
Despite minor advantages in text editing and document discovery in other products, Confluence remains the preferred choice due to its overall strength and versatility.
Cons
Two issues with Atlassian products revolve around usage. Confluence can accumulate unnecessary content, which is challenging to manage, and installing numerous plugins can slow down the system. Careful selection and removal of problematic plugins are necessary.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Gregory
Computer Software, 1-10 employees
More than a year
Jan 01, 2024
Great tool with a lot of functionality to build documentation
Great tool with a lot of functionality to build documentation
Pros
Confluence offers diverse options for building documentation and facilitating collaboration across teams.
Cons
The abundance of pages in Confluence can be overwhelming, suggesting potential benefits in simplifying page organization and introducing easier drag-and-drop functionality.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
6
Jeremy
Retail, 500+ employees
More than a year
Jan 01, 2024
It was a great experience
It was a great experience
Pros
Confluence provides a cost-effective solution with extensive capabilities, fostering collaboration among employees through its accessible platform. Its reliability is underscored by its extensive track record.
Cons
Proficiency in English and advanced skills are necessary for efficient work with this tool.
Ease of use
7
Value for money
8
Customer Support
10
Functionality
10
ESMAEIL
Computer & Network Security, 11-50 employees
Less than a year
Jan 01, 2024
Great for project management on a larger team
Great for project management on a larger team
Pros
Confluence produces well-organized, detailed final pages, serving as an excellent repository for project documentation accessible to many users.
Cons
While there are numerous ways to organize each page, the abundance of features can initially be overwhelming and challenging to navigate until one becomes accustomed to it.
Ease of use
7
Value for money
8
Customer Support
7
Functionality
6
Madilyn
Biotechnology, 500+ employees
Less than a year
Jan 01, 2024
Senior Team Lead Developer
Senior Team Lead Developer
Pros
Documentation creation and maintenance are exceptionally straightforward with Confluence.
Cons
As the number of documents increases, it becomes progressively harder to locate and organize them, as well as to identify outdated documents requiring updates.
Ease of use
5
Value for money
7
Customer Support
2
Functionality
7
Huans
Computer Software, 51-100 employees
More than a year
Jan 01, 2024
Important tool for medium and big and corporate companies
Important tool for medium and big and corporate companies
Pros
Confluence ensures convenient access to company information, procedures, and updates, facilitating seamless communication.
Cons
Everything is clear so far, and there have been no issues whatsoever.
Ease of use
8
Value for money
10
Customer Support
7
Functionality
6
Ali
Computer Software, 500+ employees
More than a year
Jan 01, 2024
Confluence - a game changer for project management
Confluence - a game changer for project management
Pros
The editing tools and ease of deployment contribute to consolidating all information within a single platform.
Cons
I haven't encountered any significant concerns with this application thus far.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Subhadip
Accounting, 1-10 employees
Less than a year
Jan 01, 2024
Confluence
Confluence
Pros
Confluence simplifies knowledge documentation, requiring minimal training to begin utilizing its documentation capabilities effectively.
Cons
At the moment, I can't think of any issues. Confluence is user-friendly, and that's all I need.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ayomikun
Telecommunications, 500+ employees
More than a year
Jan 01, 2024
L'outil collaboratif d'excellence
L'outil collaboratif d'excellence
Pros
Easily transforming posts into Jira tickets is remarkably convenient.
Cons
Restricted number of users for the free sharing offer.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Hamdi
Information Technology and Services,, 11-50 employees
More than a year
Dec 01, 2023
Collaborate effortlessly
Collaborate effortlessly
Pros
Confluence simplifies teamwork with its user-friendly interface, facilitating easy content sharing and live editing for group documentation. Its range of plugins allows customization while ensuring data security.
Cons
Confluence can overwhelm newcomers, particularly when navigating extensive content.
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Emilija
Computer Software,, 500+ employees
Less than a year�
Dec 01, 2023
Empowering Knowledge Flows: My Honest Review of Confluence
Empowering Knowledge Flows: My Honest Review of Confluence
Pros
I appreciate Confluence for its centralized workspace real-time editing and co-authoring features. The version history and rollback feature is a standout allowing me to switch to any version with a single click.
Cons
Implementing Confluence APIs can be intricate and overwhelming for beginners.
Ease of use
10
Value for money
9
Customer Support
7
Functionality
10
Deep
Information Technology and Services, 500+ employees
More than a year
Dec 01, 2023
Very Good for Project Management
Very Good for Project Management
Pros
Collaboration is easy along with seamless knowledge transfer data (KT data) and task tracking.
Cons
UML diagram creation can be challenging with occasional reload failures.
Ease of use
8
Value for money
9
Customer Support
7
Functionality
10
Venkata Reddy
Banking, 1-10 employees
More than a year
Dec 01, 2023
Documenting with confluence
Documenting with confluence
Pros
Confluence allows my team to document practices in one structured place facilitating easy and secure sharing of information. Its structural framework provides a solid foundation for documentation.
Cons
Clicking on a link in Confluence documents takes you to a new page leaving Confluence. Although a minor inconvenience it would be better if it opened the page in a new tab.
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Sasha
Information Technology and Services, 500+ employees
More than a year
Dec 01, 2023
Great for team collaboration and project management
Great for team collaboration and project management
Pros
The ability for all team members to edit projects combined with the team lead/supervisor's capability to monitor the task list from their phone is a feature I liked. Task completion addition or removal and priority setting are all easily manageable.
Cons
An AI subtask creator could be useful.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Casandra
Mental Health Care, 1-10 employees
Less than a year
Dec 01, 2023
Simple interface - Easy to use
Simple interface - Easy to use
Pros
The synchronization of a Confluence page with a GSheet ensuring automatic data updates is a feature I appreciate.
Cons
The appearance at times resembles late 1990s web pages.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Rakesh
Marketing and Advertising, 101-500 employees
More than a year
Dec 01, 2023
Collaborate effortlessly
Collaborate effortlessly
Pros
Confluence streamlines teamwork with its user-friendly design facilitating easy content sharing. The live editing feature is a game-changer for group documentations and the range of plugins allows customization to meet our specific needs.
Cons
For newcomers Confluence can be overwhelming. Navigation becomes tricky with a lot of content and sometimes it slows down during busy periods.
Ease of use
10
Value for money
9
Customer Support
7
Functionality
8
Emilija
Computer Software, 500+ employees
More than a year
Dec 01, 2023
Fairly average docs experience
Fairly average docs experience
Pros
While integrating with other Atlassian products Confluence supports collaborative real-time editing and various integrations and plugins. The flexibility extends to setting up UML diagrams and similar features.
Cons
The search function is a significant let-down. In larger companies this becomes crucial and Confluence's search quality was a running joke at my previous company of over 1000 people. Diagramming lacks without plug-ins and choosing which to include can be tricky. Rich document editing can be confusing and surprising in terms of UX. Rearranging pages in the navigation hierarchy via drag and drop is extremely painful. Document templates are somewhat cumbersome to use.
Ease of use
4
Value for money
7
Customer Support
6
Functionality
6
Alastair
Financial Services, 11-50 employees
More than a year
Dec 01, 2023
Project Management made easy
Project Management made easy
Pros
Easy task management and collaborative documentation are key strengths of Confluence.
Cons
All the features are excellent with no concerns.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Sandeep
Information Technology and Services, 51-100 employees
More than a year
Dec 01, 2023
Confluence review
Confluence review
Pros
Confluence provides the ability to write procedure documents contributing to effective team communication.
Cons
No negative experiences with Confluence.
Ease of use
10
Value for money
7
Customer Support
9
Functionality
10
Adrian
Outsourcing/Offshoring, 51-100 employees
More than a year
Dec 01, 2023
Confluence Review
Confluence Review
Pros
It allows for the easy creation of notes files and data tables organizing them in a tree-style format for effortless locating.
Cons
Page creation tools need improvement and there are consistent issues with embedding videos into the pages.
Ease of use
8
Value for money
6
Customer Support
6
Functionality
6
Tony
Mechanical or Industrial Engineering, 500+ employees
More than a year
Dec 01, 2023
The perfect tool for simple documentation
The perfect tool for simple documentation
Pros
Ideal for building knowledge bases Confluence is very user-friendly easy to use and well-integrated with other apps. The insert table feature is even better than MS Word.
Cons
I would appreciate the ability to draw (e.g. circling key information) and insert shapes similar to MS Word.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Manav
Financial Services, 51-100 employees
Less than 6 months
Dec 01, 2023
A single point for documentation management
A single point for documentation management
Pros
It serves as a single point of access for all developers to create organize and manage working tasks.
Cons
Third-party integration should be improved to facilitate data sharing.
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
Luca
Pharmaceuticals, 500+ employees
More than a year
Dec 01, 2023
Confluence user
Confluence user
Pros
Integration with Jira enhances the reflection of real-time ticket status.
Cons
Advanced searching is not user-friendly.
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
David
Telecommunications, 500+ employees
More than a year
Dec 01, 2023
Cofluence is the library for Engineers
Cofluence is the library for Engineers
Pros
Collaboration search functionality access management notifications and versioning capabilities are integral aspects.
Cons
The learning curve for beginners is steep due to the intricacies of shortcuts and the UX.
Ease of use
8
Value for money
9
Customer Support
7
Functionality
10
Anonymous
N/A, 11-50 employees
More than a year
Dec 01, 2023
Best for project early phase document management and collaboration
Best for project early phase document management and collaboration
Pros
Particularly advantageous for early-phase documentation especially with the capacity to integrate seamlessly with tools like drawio.
Cons
Enhancing the experience could involve improving the availability of searching options and access request features for linked projects during navigation. Introducing additional tools like BPMN would contribute to a better user experience.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
VIJAY
Architecture & Planning, 1-10 employees
More than a year
Dec 01, 2023
Easy to use but need improvement in edit features
Easy to use but need improvement in edit features
Pros
Ease of use is coupled with effective multiple project management capabilities.
Cons
The editing features do not match up to other editors available in the market.
Ease of use
10
Value for money
7
Customer Support
7
Functionality
8
Rajesh Reddy
Information Technology and Services, 101-500 employees
More than a year
Dec 01, 2023
Confluence great collaborative space.
Confluence great collaborative space.
Pros
Collaboration shared pages version history document attachments and a structured tabular format stand out as key features.
Cons
Integration with third-party data stores could enhance the tool by introducing more AI features.
Ease of use
10
Value for money
7
Customer Support
9
Functionality
10
Sudharshan
Computer Software, 1-10 employees
More than a year
Dec 01, 2023
A Great tool for documentation and knowledge sharing
A Great tool for documentation and knowledge sharing
Pros
Functions adeptly as a document repository and its capacity for creating documents is highly commendable.
Cons
There are no significant issues; it is a fantastic tool and I enjoy using it.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Anonymous
N/A, 51-100 employees
More than a year
Dec 01, 2023
Efficient Collaboration Hub
Efficient Collaboration Hub
Pros
Confluence stands out as an exceptional collaboration tool streamlining the process of creating sharing and editing documents in real-time with the team. Its impact on our productivity has been significant.
Cons
To facilitate tool adoption additional onboarding resources or tutorials would be beneficial. Additionally making advanced customization features more user-friendly for non-technical teams could improve the overall experience.
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
El alaoui
Information Technology and Services, 1-10 employees
More than a year
Dec 01, 2023
Confluence Review
Confluence Review
Pros
Utilizing the advanced search tool to swiftly locate essential documents was a notable aspect. The ability to receive real-time updates on concurrent team members' work added significant value.
Cons
The system's efficiency can be almost too much at times. Confluence's inclination to keep track of every team member's activity every second might be a bit bothersome.
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Caroline
Higher Education, 500+ employees
Less than a year
Dec 01, 2023
Effortless Knowledge Management with Confluence!
Effortless Knowledge Management with Confluence!
Pros
Confluence's efficiency in promptly finding the right information within a substantial article volume is commendable. Additionally the straightforward process for creating and effortlessly sharing content stands out.
Cons
Unfortunately the UI lacks an inviting quality. For those unfamiliar with Confluence it can be overwhelmingly complex.
Ease of use
8
Value for money
9
Customer Support
9
Functionality
10
Aurel
Financial Services, 101-500 employees
More than a year
Dec 01, 2023
One Stop Shop
One Stop Shop
Pros
Confluence serves as a repository for crucial company information benefits and activities. Monthly visits keep me updated on company news and occasional visits serve as refreshing moments for forgotten information. Having everything easily accessible in one place is a convenience.
Cons
I don't have any negative comments about Confluence.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Aleah
Consumer Services, 500+ employees
More than a year
Dec 01, 2023
Great Fit For Collab Content
Great Fit For Collab Content
Pros
Its interface is simple and user-friendly requiring no training. The abundance of great integrations adds to its appeal.
Cons
There are limited templates available for creating necessary pages.
Ease of use
10
Value for money
9
Customer Support
7
Functionality
10
Jeremy
Internet, 500+ employees
More than a year
Dec 01, 2023
Confluence is a lifesaver for collaborating with my team and organizing our projects.
Confluence is a lifesaver for collaborating with my team and organizing our projects.
Pros
The seamless organization of information promotes efficient collaboration within the team.
Cons
The software may seem overwhelming for new users and the interface could be more user-friendly.
Ease of use
8
Value for money
9
Customer Support
6
Functionality
8
Mariano
Automotive, 11-50 employees
More than a year
Dec 01, 2023
Documentation at it's best
Documentation at it's best
Pros
Documentation and sharing are effortlessly achieved thanks to integration with Jira and a user-friendly interface.
Cons
Scaling requires careful organization to avoid difficulties.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Alan
Computer Software, 51-100 employees
More than a year
Dec 01, 2023
Essential for knowledge management
Essential for knowledge management
Pros
It's possibly the most user-friendly and flexible solution for managing knowledge that I've come across. It functions flawlessly, allowing unrestricted actions and continual expansion.
Cons
Absence of proper guidance can lead to disarray and loss of control over files. Its openness necessitates strict adherence to guidelines for optimal efficiency.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Isabel
Information Technology and Services, 11-50 employees
More than a year
Dec 01, 2023
Confluence - A Reliable Knowledge Hub
Confluence - A Reliable Knowledge Hub
Pros
Confluence has been my primary tool for five years, streamlining my information retrieval process. Its ease of use and seamless collaboration features effortlessly connect our global team. A fundamental and essential tool for anyone seeking an intuitive knowledge base solution.
Cons
Caution is needed to prevent disorganization within Confluence. Poorly organized content can confuse users, impacting the workspace's cleanliness. Emphasizing organization aids navigation.
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Kristina
Transportation/Trucking/Railroad, 500+ employees
Less than a year
Dec 01, 2023