Confluence Software

What Is Confluence Software?

Overview

Confluence, developed by Atlassian, is a cloud-based collaboration platform designed to empower teams with efficient knowledge sharing, content creation, and project collaboration. It offers multiple features, such as document editing, task management, customizable templates, and integrations with other popular tools.  

What Is Confluence Software Best For?

Confluence software is best known for its flexibility and integration with other project management tools. It offers unique features such as dynamic pages, spaces to structure and organize work, and integration with other project management apps to connect project plans to action items. Confluence also provides templates for different types of teams and projects to help teams get started quickly. 

Confluence Software Pricing

Confluence pricing plans are structured to accommodate organizations of all sizes, it includes the following pricing plans: 

  • Free - $0 
  • Standard - $5.75/user/month 
  • Premium - $11/user/month 
  • Enterprise - Customized 

Confluence pricing is based on several factors: organization type, size, and needs. Click on Get Pricing to get a customized quote. 

Disclaimer: Prices are subject to change. 

Confluence Software Integrations

Confluence software integrates seamlessly with various popular third-party software, including: 

  • Slack 
  • Microsoft Teams 
  • Presenter 
  • Render Markdown 
  • Command Line Interface 
  • Scroll Word Exporter 
  • Gliffy 
  • Comala Document Control 

How Does Confluence Software Work?

Get started with Confluence project management software by following these steps: 

  • Upon login, start collaborative spaces dedicated to projects, departments, or teams 
  • Craft content using intuitive editing tools. Real-time collaboration enables multiple team members to contribute 
  • Confluence's dynamic linking feature allows users to connect related pages and documents seamlessly 
  • Add visual elements, such as images, videos, charts, and diagrams.  
  • Easily locate documents, discussions, and collaborative spaces through well-organized menus and search functionalities 

Click Watch Demo to access free Confluence demo and learn more about its functionalities.  

Who Is Confluence Software For?

Teams of all sizes, sectors and departments use Confluence to create, capture, and collaborate on any project or idea that includes: 

  • Human Resources 
  • Finance 
  • Marketing 
  • Sales  
  • Information and Technology 

Confluence Software Features

The following are the key Confluence features

  • Dynamic Pages

Confluence offers dynamic pages that allow your team to create, capture, and collaborate on any project or idea. These pages provide documents that can be edited and updated in real-time, allowing team members to work together and stay up-to-date on the latest developments. 

  • Macros

Macros allow you to add interactivity to Confluence pages with extra functionality or dynamic content. With macros, you can embed content from other tools, display data in tables or charts, and more. 

  • Page Tracking

The software offers page versioning that allows you to track and view the history of changes to each page, compare versions, and revert changes. This feature helps you track who made changes and when, making it easy to collaborate on pages with multiple contributors. 

  • Structured Content Tree

This feature offers a structured content tree that allows you to organize your work with a nested content tree, making finding projects quick and easy. This intuitive structure makes setup, creation, and discovery easy. 

  • Practice Templates

Confluence comes bundled with templates for different types of teams and projects to help you get started quickly. You can find templates for everything from product requirement documents to marketing plans so that you can jump right in.

Is Confluence Software Right For You?

If you’re looking for a team workspace software that offers a range of features to help teams accomplish more together and improve their business practices, Confluence might be the right choice for you. 

It is a comprehensive solution for project management, team collaboration, and knowledge management. It provides an intuitive page hierarchy for organizing and accessing online pages, making it easy to review project documents and research reports.  

Teams can stay on the same page and collaborate effectively on project requirements. It also is a powerful document management and knowledge base tool, allowing teams to easily share and access information. 

Confluence takes security seriously, with features such as encryption it keeps the data protected. The software also offers a wide range of add-ons and plugins. Some popular add-ons include draw.io Diagrams & Whiteboards, Table Filter and Charts for Confluence, and Aura Content Formatting Macros (Tabs Miro Figma Google HTML). 

One major hurdle Confluence solves is the challenge of organizing and sharing team knowledge. With features such as dynamically accessed online pages, spaces, and a structured content tree, Confluence makes it easy for teams to create, capture, and collaborate on any project or idea. 

Still not sure if Confluence is right for you? Contact us at (661) 384-7070, who will help you make the best decision. 

Confluence Software Pricing Plans

  • Free
  • Standard
  • Premium
  • Enterprise
$
0 / month
$
5.75 / month
$
11 / month

Custom
(Free Plan Features)
(Standard Plan Features)
(Premium Plan Features)
(Enterprise Plan Features)
  • Up to 10 users
  • Up to 2 GB file storage
  • Unlimited spaces and pages
  • Apps and integrations
  • Up to 50,000 users
  • 250 GB file storage
  • User permissions
  • Local business hours support
  • Unlimited storage
  • Analytics
  • 24/7 Premium support
  • 99.9% uptime SLA
  • Team calendars
  • IP allowlisting
  • Unlimited sites
  • Atlassian Access
  • 24/7 Enterprise support
  • 99.95% uptime SLA

Disclaimer: The pricing is subject to change.

Confluence Software Features

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Access Controls/Permissions

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Budget Management

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Data Import/Export

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Employee Management

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Time Tracking

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Collaboration

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File Sharing

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Data Visualization

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Task Management

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Customizable Workflows

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Project Templates

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Issue Tracking

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Reporting

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Resource Allocation

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Activity Tracking

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Alerts/Notifications

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Project Scheduling

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Task Dependencies

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Mobile App

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Dashboards

PROS

CONS

  • Cloud-based accessibility 
  • Steep learning curve, according to some Confluence reviews 
  • User-friendly interface 
  • Free plan available 

Frequently Asked Questions (FAQs)

Does Confluence Software offer an API?

Yes, Confluence offers API access.

Does Confluence Software support mobile devices?

Yes, Confluence project management tool supports mobile devices.

What language does Confluence Software support?

Confluence supports the following languages: English, Chinese (Simplified), Chines, Czech, Danish, Dutch, Finnish, French, German, Hungarian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese (Brazil), Russian, Spanish, Swedish and Turkish.

What level of support does Confluence Software offer?

Confluence provides a variety of support options, including a knowledge base, chat, email/help desk, phone support, FAQs/forum, and 24/7 support with a live representative.

What other apps does Confluence Software integrate with?

Confluence software integrates smoothly with various well-known third-party software, including Slack, Microsoft Teams, Presenter, Render Markdown, Command Line Interface, Scroll Word Exporter, Gliffy, Comala Document Control, etc.

What types of pricing plans does Confluence Software offer?

Confluence cost varies depending on the pricing plan you choose. It offers four pricing plans: Free, Standard, Premium, and Enterprise. The Standard plan is for $5.75 per user and the Premium plan is for $11 per user and you can get a customized quote for the Enterprise plan by clicking Get Pricing.

Who are the typical users of Confluence Software?

Confluence tool is used by teams of all sizes, sectors and industries, including Human resources, finance, marketing, sales, and information technology.

Confluence Software Pricing

Small Organization

Within Budget

Medium Organization

Within Budget

Large Organization

Within Budget

Confluence Software reviews

Overall Rating

32 Reviews

Excellent
45%
Good
40%
Average
15%
Poor
0%
Terrible
0%

A Versatile Platform with Minor Challenges

July 2023

Simon

Telecommunications

Pros:
Confluence serves as a versatile tool in our company, efficiently organizing tutorials, documentation, software, and projects. Its user-friendly interface simplifies navigation and search operations, and the softwares compatibility with other tools like Kudos or Jira creates a fantastic ecosystem for seamless integration.
Cons:
Occasionally, navigating through multiple pages within Confluence can be overwhelming, mainly due to the substantial volume of content our company handles. However, this issue is more related to individual adaptability rather than a fault of Confluence itself.

A Versatile and Collaborative Platform

July 2023

Taylor

Information Technology and Services

Pros:
Confluence offers the flexibility to design personalized page layouts, contributing to the creation of consistent and professional-looking web pages. The built-in macro functionality allows for seamless integration of data-driven elements such as tables, charts, and images, enhancing the contents visual appeal. Additionally, the option to leave comments on Confluence pages facilitates easy collaboration and fosters teamwork.
Cons:
Despite its merits, Confluence can sometimes be sluggish and unresponsive, particularly during group projects, which can be frustrating. Moreover, the search function may not always provide refined results, leading to potential delays in finding specific data.

Responsive support team and good collaboration features.

February 2023

Nirav S.

Automotive

Pros:
Theres an unusual simplicity in creating shareable documents with Confluence that makes collaboration among different departments easier. It also supports creating and saving multiple iterations of the same document. Confluence can also be strongly integrated with JIRA, which is quite useful for us.
Cons:
I didnt find it to be intuitive enough. Theres a constant need for help from the support team (which is great) and the UI is very basic as well. Other similar products are better in this regard.

Confluence encourages sharing between professionals.

January 2023

Nick M.

Financial Services

Pros:
They have an amazing team of professionals who know what theyre doing and are available to help whenever needed. The software is reasonably priced and great for assembling a team and knowledge directory. It offers fair editing capabilities that I have used extensively to save time. The best thing about Confluence is that we didn’t have to make our documents from scratch when we switched to the software. All the existing documents we had in the usual formats were easily imported and just needed the bare minimum in terms of reformatting.
Cons:
Something as simple as moving the documents around could become a nightmare if you’re not careful. This is the only problem I have with this software since the documents just refuse to move sometimes and rarely end up where I want them. I have had to train myself to ‘remember’ to develop the structure before I even think of moving a document.

Confluence is a good option to assist with project management.

January 2023

Ashish V.

Financial Services

Pros:
Confluence is easy to operate. We didnt have to invest/spend extra to get our employees trained and that is a huge saving for an organization as large as ours. It reduced the amount of time and labor required to manage files and data for several projects. It is a cost-effective and durable software solution for project planning and risk management tasks.
Cons:
The software lags occasionally in terms of consistent performance. Theres a helpful version control mechanism but its not as stable as it needs to be.

Confluence offers good document organization tools but needs improvement.

December 2022

Prince K.

Telecommunications

Pros:
Confluence has been particularly great for a growing business like ours since hundreds and hundreds of documents now have a central home. And we also have the ability to share based on permissions with other employees. The document organizing tools can be used in multiple ways. And since all the documents are available on a central platform, we can actually browse them and learn a thing or two about the better organization, for example. It goes a step further with version control, which unlocks a deeper level of document management.
Cons:
The version control might be the only thing setting it apart from the competition, since other than that, it barely offers anything different. There are random bugs still present to this date even after so many complaints. Confluence has a lot of potential and there’s no doubt about it. But they keep disappointing us by not adding even the simplest of features like improving their integration with third-party apps. If a certain app works for you that’s your luck, but if it doesn’t, just forget about making it work for you. For a paid product, I expect more quality.

Good Product

October 2022

Mona

Utilities

Pros:
It has aided us in better embracing product documentation, project management, and problem tracking.
Cons:
Confluence might take an excessive amount of time to load.

We use it everyday!

September 2022

Carl

Computer Software

Pros:
At work, we use Confluence to organize and save all of our documents, PRDs, plans, and calendars in one system so that we can access them quickly whenever we need them.
Cons:
None

Useful Tool

September 2022

Dean

Public Relations and Communications

Pros:
 I frequently utilize the option of integrating Jira tasks on pages with Confluence, and its quite useful to be able to see the progress in real-time, and access the issue youre interested in with just one click
Cons:
Despite the extensive documentation, you may need to do some digging to locate the relevant help page for a feature.

We Like it

September 2022

Micheal

Health, Wellness and Fitness

Pros:
It has served me well thus far. I enjoy how the page system and editing are both versatile and useful, and how you can use them to keep everyone informed.
Cons:
The system sometimes slows down but other than this its working fine.

My favourite

August 2022

Roy

Dezine

Pros:
The email notifications regarding action items, change and pending tasks are sent regularly.
Cons:
None

Robust reporting

August 2022

Hugo

Senior consultant

Pros:
It has templates that helps in creating reports. Reports provide insight about project status and identify any lags instantly to avoid them.
Cons:
None

Solid tool

August 2022

kate

Terry marketing

Pros:
It has visual updates and roadmaps that help track the project progress.
Cons:
None

We Approve!

July 2022

Jayme

Information Technology and Services

Pros:
I like that Confluence storing items together under one or more spaces allows various projects to have their own knowledge bases.
Cons:
Some plugins require extra licensing

Meet your business requirements

July 2022

John

HR

Pros:
It is an excellent application for document and content management, as well as for team collaboration.
Cons:
There are fewer administrative features.

Call us at

(661) 384-7070

Call us at

(661) 384-7070