What is Confluence Software?
Overview
Choosing a project management tool that fits your company’s budget and requirements is no easy feat. With thousands of options in the market, your search process can be lengthy and overwhelming. To make it easier, we give you a comprehensive guide to one of the leading project management software in the market - Confluence.
Confluence project management software allows organizations to collaborate, organize, and review project activities. It is a cloud-based system but has on-site deployment options available too. In addition, the software includes knowledge management modules, task management features, and editing functions for agile team members.
Confluence software also allows managers and employees to schedule meetings, add notes, set product requirements, and generate research reports. Confluence makes monitoring tasks, tracking changes, and assigning work more accessible. Managers can easily update progress and give due dates to high-priority work.
What is Confluence Best for?
Confluence project management is best known for its real-time collaboration and organizational capabilities. It allows teams to share and review project activities in a shared workspace and build a company wiki. As a result, it streamlines communication and increases company-wide productivity. Its knowledge management modules, task management software features, and editing functions enable team members to easily access, share, and update information.
Confluence Pricing
Confluence offers several SaaS plans priced per user per month. Confluence cost options include a free plan for up to 10 users and paid plans with a 7-day free trial. The Confluence pricing plans to include Standard, Premium, and Enterprise. The Enterprise plan is tailored for each organization.
Click on “Get Pricing” to get a pricing quote and details about the latest features included in each plan.
Confluence Integrations
Confluence software is a collaborative tool that seamlessly integrates with other Atlassian products like Jira Software, Trello, and Jira Service Management. It also integrates with third-party apps such as:
- Slack
- Microsoft Teams
- Dropbox
- Google Drive.
This makes it easier for users to get their work done and gives them access to all the tools and information they need in one place.
How does Confluence Work?
You can access Confluence through a web browser or the Confluence Cloud mobile app. If you're interested in installing Confluence on your own server or computer, follow these steps:
- Check your operating system's minimum and recommended requirements, such as processor speed, RAM, and hard disk space, before you begin the installation process.
- Visit the Atlassian website to download the Confluence installer for your operating system. Make sure to choose the correct version for your operating system and hardware architecture. You can also contact us our customer service experts through our helpline who can help you source the software without any hassle.
- After downloading the installer, double-click the executable file to begin the installation.
- Follow the on-screen prompts to select your installation options, such as the installation directory and database settings.
- Confluence requires a database to store its data. You can choose to use either an external database (such as MySQL, Oracle, or PostgreSQL) or an embedded database that comes with Confluence.
- Once the installation is complete, you'll be prompted to set up your Confluence system. This includes configuring the base URL, creating an administrator account, and setting up any necessary plugins or add-ons.
- After the setup is complete, start Confluence and log in using the administrator account you created earlier.
Overall, the installation process for Confluence is relatively straightforward.
For more information about the Confluence demo, click on “Watch Demo” to schedule a live session with the Confluence customer support team.
Who is Confluence for?
When selecting a new system, it’s important to understand who the particular software is built for. Some are enterprise-grade tools with a vast range of features and big-ticket prices. Others are specific niche tools built for small to medium-sized companies.
The confluence project management tool is suitable for teams and companies of all sizes. The software is commonly used by organizations that need to create, collaborate on, and review project documents. Overall, it is a versatile tool that can be used by functional departments of any size, allowing them to manage project information centrally.
Here are some of the typical customers of Confluence:
- Midsize companies and large enterprises
- Technical teams and project management groups
- Marketing and HR teams
- Law firms and finance companies
Confluence Features
Collaborative Workspaces
Confluence project management powerful collaboration platform that allows teams to create and share information efficiently. It lets users create collaborative workspaces where they can share project requirements, meeting notes, marketing plans, and other important information. Users can create their workspaces from scratch or choose from over 75 customization templates to fit their specific needs.
Document Management
The software enables teams to organize and manage their documents in one centralized location. Users can group correlated pages, create dedicated spaces for specific types of documents, and set access controls as private or read-only. It also offers powerful search options and page overviews, allowing users to easily find the information they need.
Feedback and Team Collaboration
Confluence software robust in-line comment feature allows teams to give and receive feedback quickly and efficiently. Team members can also edit pages together and add comments to the pages to communicate with their coworkers. Moreover, they can mention and tag relevant people in the comments to get immediate help.
Business Analytics
Confluence top project management software has a business analytics feature that allows users to track the most liked, viewed or accessed online pages via plugins or APIs. Project managers can use this data to gain valuable insights into how employees interact with project guidelines and targets, helping organizations make smart decisions and transform their business practices.
How is Confluence Different from Other Software?
Confluence is a robust project management software that stands out when compared to other options available in the market. Here's a comparison of how it stacks up against similar tools:
Collaborative Interface: Confluence allows teams to work together and share information efficiently, improving collaboration and streamlining projects. Create shared workspaces or individual pages and centralize project requirements, meeting notes, marketing plans, and other important information in one place
Templates and Customization: The application offers a wide range of templates that can be used to create different types of documents and plans. These templates are designed to meet the needs of different teams and departments, making it easy for teams to get started. This feature also sets Confluence apart from other PM tools, which may have limited customization options.
Integrations: Confluence software integrates with over 1,000 tools like Jira Software, Trello, Slack, Microsoft Teams, Dropbox, Box, and Google Drive, providing a comprehensive solution for users. This feature differentiates the Confluence project management tool from other project management software because it supports a wider range of features, such as knowledge management, bug tracking, incident management, and task management.
Is Confluence Right for you?
Confluence is an all-in-one project management software, suitable for teams to collaborate and organize deliverables on a single dashboard. Its dynamic page feature enables teams to create, capture, and participate in any project or idea. The software also helps companies organize their work, ensuring everyone can access the necessary knowledge and information.
Atlassian Confluence is particularly useful for organizations working on mission-critical projects requiring high rigor in their procedures. It is an effective platform for teams seeking to establish a cohesive team culture and communicate with one another. Its flexibility makes it an ideal solution for collaborative projects.
You can also click on the “Watch Demo” button above and get a visual walkthrough of the software to determine if it is right for you.
Confluence Software Pricing Details
- Free
- Standard
- Premium
- Enterprise
What’s included
(Free Plan Features)What’s included
(Everything in Free plan, plus)What’s included
(Everything in Standard plan, plus)What’s included
(Everything in Premium plan, plus)- Unlimited spaces and pages
- A structured page hierarchy
- Macros
- Page versioning
- A template library
- Page and space permissions
- Page archive/unarchive
- Page insights
- Anonymous access
- Audit logs
- Analytics
- Inspect permissions
- Bulk archive
- Team calendars
- Advanced admin controls
- Full security and compliance features
- Unlimited storage
- 24/7 premium support
- Global Scale
- Enterprise-grade security
- Governance
- User Management
- Change Management
- Uptime and Support
- Cloud Premium
Confluence Software Features

Access Controls/Permissions

Budget Management

Data Import/Export

Employee Management

Milestone Tracking

Planning Tools

Strategic Planning

Task Managementt

Visual Workflow Management

Workflow Management

Process Modeling & Designing

Real Time Reporting

Timeline Management

Activity Tracking

Remote Support
PROS
- Content Management: Confluence provides a centralized location for teams to store and manage their content, making it easy to find and access information when needed. This also helps in version control and tracking changes made to documents.
- Easy to Learn: Confluence does not have a high learning curve, and users feel comfortable using it. Moreover, it offers tutorials making it easier to navigate through the features.
- Customization: Confluence can be customized to fit a team's or organization's specific needs, with options to add plugins and integrations with other tools.
- Knowledge Management: Confluence can be used to create a knowledge base, making it easy to store and share information across the organization. This can help reduce duplicate work and improve productivity.
CONS
- Limited Formatting: While Confluence has many formatting options, it may not have all the features that some users may need for advanced formatting, making it difficult to create complex documents.
- Maintenance: Confluence may require regular maintenance, such as software updates and backups, to ensure it runs smoothly and to prevent data loss. This may require dedicated IT resources.