Not Specified, 500+ employees
Less than a year
“Not intuitive, better options out there”
Pros
Confluence is valuable for creating internal wikis, particularly for Jira users, facilitating structured information sharing.
Cons
The product lacks intuitiveness and is difficult to navigate and comprehend. Other alternatives like Notion seem preferable due to this.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
5
Functionality
7
Information Technology and Services, 500+ employees
Less than a year
“Document management system most recommended for Jira users”
Pros
Integrated seamlessly with Atlassian products, Confluence simplifies team documentation with hierarchical organization and rich text editing.
Cons
Compared to platforms like GDocs or Notion, Confluence lacks certain features. Shortcuts for inserting dates and special elements are limited and complex. Improvements are needed in embedding files and tables, and formatting often becomes messy during copy-pasting.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7
Not Specified, 500+ employees
More than a year
“Confluence reviewed with 5 years of usage”
Pros
SSO access and internet availability enhance team-wide accessibility, complemented by a quick search feature.
Cons
Optimal performance of the software requires a faster internet connection.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Information Technology and Services, 500+ employees
More than a year
“A collaborative and corporate tool”
Pros
Its professional appearance and user-friendly design make Confluence ideal for large workgroups, fostering efficient collaboration.
Cons
As a collaborative tool for professionals, I haven't encountered major issues. It functions well for remote work, offering no significant limitations.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Dezine , 2-9 employees
“My favourite ”
Pros
The email notifications regarding action items, change and pending tasks are sent regularly.
Cons
None
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
9
Functionality
10
Senior consultant , 2-9 employees
“Robust reporting ”
Pros
It has templates that helps in creating reports. Reports provide insight about project status and identify any lags instantly to avoid them.
Cons
None
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Terry marketing , 10-49 employees
“Solid tool ”
Pros
It has visual updates and roadmaps that help track the project progress.
Cons
None
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
9
Functionality
9
Information Technology and Services, 100-499 employees
“We Approve!”
Pros
I like that Confluence storing items together under one or more spaces allows various projects to have their own knowledge bases.
Cons
Some plugins require extra licensing
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
7
HR , 10-49 employees
“Meet your business requirements ”
Pros
It is an excellent application for document and content management, as well as for team collaboration.
Cons
There are fewer administrative features.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
8
Information Technology and Services, 100-499 employees
“Confluence is our favourite”
Pros
Confluence offers a number of features and interfaces that extend the functionality of the software. The system is also quite user-friendly.
Cons
NA
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
8
Internet, 10-49 employees
“Project management and much more!”
Pros
Confluence is a location for us to digitally save essential material ranging from project start-up and progress through meeting agendas and meetings.
Cons
There isnt much help for those looking for solutions.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Information Technology and Services, 100-499 employees
“Confluence is assisting our organisation ”
Pros
I appreciate that Confluence has both an online and a local server version, with just minor variations in functionality.
Cons
Not necessarily a con, but Confluences extensive customization capabilities can often create a slight to challenging learning curve
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
7
Aviation & Aerospace, 1-10 employees
“Confluence Review”
Pros
I like that the system is simple, has a wiki-style page structuring, and works well with other products
Cons
If you are dealing with a documentation cemetery, Confluence wont be able to assist you to improve your position.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
8
Functionality
7
Transportation/Trucking/Railroad, 100-499 employees
“Amazing Product.”
Pros
The platform provides extensibility via a plugin framework that will cover all of your bases. Overall, Confluence is a wonderful platform for storing and searching your documents for later use.
Cons
NA
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
10
Retail, 100-499 employees
“Great Tool.”
Pros
With confluence, ticket tracking, routing, and project management have all improved dramatically.
Cons
The search capabilities might be expanded.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
7
Functionality
7
CPA Business advisors, inc , 10-49 employees
“Could be better ”
Pros
This software helps managers identify potential risks and defects in their operations.
Cons
The software runs slow at times.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
7
Functionality
6
Young realty, 2-9 employees
“Just ok”
Pros
Managers can easily assign and re-assign the tasks to team members depending upon their availability and capacity.
Cons
The software should focus more on fixing bugs.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
6
Functionality
8
Analyist , 2-9 employees
“Worked for us!”
Pros
The software continues to improve its product and add new features within the system.
Cons
Some of the features are still in developmental phase.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
9
Functionality
7
Stevenson housing , 10-49 employees
“Confluence Server ”
Pros
This solution is for organizations that require to manage all details.
Cons
None
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Graphic Design, 2-9 employees
“Review”
Pros
I like that Confluence is a collaboration platform with rich customization possibilities that is more than simply a Wiki or Blog.
Cons
It would be really useful to be able to search for a document name using a keyword to see how many for a certain topic are located.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
9
Functionality
8