Total 129 reviews

3.8

All reviews are from verified customers

Rating Distribution

5

Stars

32%

4

Stars

41%

3

Stars

10%

2

Stars

7%

1

Stars

10%

Satisfaction score

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

B

Bill

Computer Software, 101-500 employees

Less than 6 months

5.0
September 2020

top-tier and widely trusted

Pros

It is user-friendly, and the UI design is clean and simple. It's easy to drill down, and I just use it for timesheet reporting, so it works for me.

Cons

I have heard it was expensive. I've used Unanet, which is also serviceable. Deltek is easy to use and connects with ADP, making payroll easy.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

R

RAY

Information Technology and Services, 500+ employees

More than a year

5.0
September 2020

Easy Timecards

Pros

This software allows me to easily access my timecards and log my time. Saving favorite codes for items such as contracts worked, favorites, leave, etc. is easy.

Cons

I have not encountered any issues so far, but there can be an overwhelming number of time codes depending on the company I work for.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

C

Connor

Defense & Space, 101-500 employees

Less than a year

4.0
September 2020

Works but not outstanding

Pros

It lets me easily enter time billed, fill out daily accomplishments, and submit timesheets. Entering time every day does not take too long.

Cons

I think the user interface could use some work. A lot of routine things are not intuitive and many errors are not explained well. Saving and adding a line item should be easier and more intuitive.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

8

Functionality

8

N

Nastazija

Government Relations, 500+ employees

More than a year

5.0
September 2020

Not a big fan of this program

Pros

Once I have my credentials, I can access it from any computer. It's easy to track my hours worked and see if they were approved or not. The feature showing used/unused leave balance is really helpful.

Cons

If I am not assigned to a project for a while, the whole access needs to be reset by HR, which is completely unnecessary. It's annoying that every time I put in my hours worked, I have to save the changes; otherwise, if I sign out and sign back in from another device, I have to start all over. If HR has not uploaded the correct project code, I can't put any hours in at all. If I need to make changes to the hours worked, it's a hassle because it throws error messages all over.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

8

Functionality

8

A

Anonymous

Not Specified, 1-10 employees

Less than 6 months

4.0
July 2020

Bitter Sweet Software

Pros

I like how it's simple to navigate around.

Cons

It takes me a lot of time to correct certain errors that I may make.

Rating Distribution

Ease of use

5

Value for money

10

Customer Support

6

Functionality

6

M

Matt

Defense & Space, 500+ employees

Less than 6 months

1.0
March 2020

I'm baffled by the reviews! This is the WORST!

Pros

What do I like most? My gosh - literally NOTHING. I've used multiple other timekeeping systems, and this is BY FAR the worst system I have ever seen and used!

Cons

Where to begin... Usability is complete garbage with absolutely ZERO thought for the standard employee user. I've never seen such poorly designed software. If you get an expert programmer to set it up for you, put in ONE charge code, and do the SAME thing every day, you'll be fine.

Rating Distribution

Ease of use

3

Value for money

5

Customer Support

7

Functionality

3

P

Patricia

Accounting, 101-500 employees

More than a year

3.0
November 2019

Costpoint conversion/Expense implementation

Pros

Not much... everything is not user-friendly.

Cons

Most everything bugs me, especially the bugs and support.

Rating Distribution

Ease of use

4

Value for money

4

Customer Support

3

Functionality

4

A

Aparna

Education Management, 500+ employees

More than a year

5.0
November 2019

Experience with costpoint

Pros

As a newbie, I find it easy to use and self-explanatory. It adheres to compliance requirements.

Cons

So far, it seems awesome, but I would like to explore the accounting side, especially the pools.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

JADE

Mechanical or Industrial Engineering, 101-500 employees

More than a year

5.0
November 2019

COSTPOINT IS PRETTY AWESOME

Pros

Their interfaces can communicate with each other and the ease of use when using the software. It is straightforward, and if you have used various SAP systems before, you should not have an issue with this one. I transitioned from the US Army using GCSS-Army, and the interfaces in Costpoint were virtually the same.

Cons

I like the software, but my company does not want to pay for all the modules needed, so I feel as though I cannot use Costpoint to its full potential. I hope after this conference, I can go back to my company's president and change his mind.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

C

Charles

Defense & Space, 500+ employees

More than a year

4.0
November 2019

Deltek Review

Pros

This is industry-standard software that is continually improving with a high level of flexibility.

Cons

I experienced early growing pains, it can be difficult for me and other users to adopt.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

K

Ken

Government Administration, 500+ employees

More than a year

4.0
November 2019

Improved Support

Pros

From an administrative standpoint, when I first started supporting this software, the support from Deltek was less than amazing. Over the last year, I have seen a vast improvement in the quality of the support personnel and the response time. Thank you for making my job easier!

Cons

Installing updates can be difficult at times. I would like to find an easier way to install them.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

J

joshua

Defense & Space, 500+ employees

More than a year

4.0
November 2019

Costpoint Review

Pros

I find it easy to use. Thank you for letting me take the survey.

Cons

The inter-database IWO functionality with a single employee doesn't function according to the help screen.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

D

Daniel

Defense & Space, 500+ employees

More than a year

5.0
November 2019

It does the job, and then some

Pros

My coworkers complete their work mostly without complaining to IT.

Cons

Hotfixes and the need to install them are a hassle, but I think the new versions' executables will be awesome.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

A

Anonymous

Not Specified, 500+ employees

More than a year

4.0
November 2019

Costpoint from a Programmer's View

Pros

I can easily select rows of data and export them to Excel and vice versa. The help information is great as well.

Cons

I think the error messages are not clear about the real issue. It also lacks some of the report functionality I need.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

7

A

Anonymous

Not Specified, 500+ employees

Less than 6 months

4.0
November 2019

Functional in a dysfunctional world

Pros

It has features for every function in my business environment. I can keep all my project data in one area.

Cons

The program has a steep learning curve to be able to utilize all the features, though there are guides to help.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

6

Functionality

6

S

Sasi

Judiciary, 101-500 employees

More than a year

3.0
November 2019

Accounting and Enterprise reporting Time and expense

Pros

I like that I can extract data and store documents all in one place.

Cons

I encountered a glitch with T&E missing workflow and hotel rates.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

6

Functionality

6

B

Brant

Shipbuilding, 51-100 employees

More than a year

3.0
November 2019

Need improvement with standard reports

Pros

Moving around the system is easy, and the query function is a great way to filter information.

Cons

The standard reports are very poor. I wonder if they consulted actual users and asked what they needed.There are standard reports such as dispatch lists that should be part of the package.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

6

Functionality

8

J

Juliana

Aviation & Aerospace, 51-100 employees

Less than 6 months

4.0
November 2019

Costpoint

Pros

I really liked the reporting feature, especially the Cognos relationship and the ability to export directly to Excel as well as upload from Excel.

Cons

The revenue to income statement process is confusing to me. I have never worked with an accounting system where once I create and post an invoice, the total revenue for that product on the income statement is different from what was billed. I do not understand why I have to tell my system to recognize or pick up my revenue. It is redundant and causes me a lot of headaches.

Rating Distribution

Ease of use

2

Value for money

6

Customer Support

10

Functionality

8

C

Carmen

Defense & Space, 500+ employees

More than a year

4.0
November 2019

Costpoint Review

Pros

Most appealing fact for me is, how the different modules are integrated in this system.

Cons

The way hotfixes and patches are released is too cumbersome for me to apply at times.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

A

Aparna

Accounting, 500+ employees

More than a year

5.0
November 2019

Costpoint is awesome,

Pros

Costpoint works for our complex needs and reporting requirements.

Cons

It is complex and some processes and setups are particularly intricate.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10