Total 129 reviews

3.8

All reviews are from verified customers

Rating Distribution

5

Stars

32%

4

Stars

41%

3

Stars

10%

2

Stars

7%

1

Stars

10%

Satisfaction score

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

WV

W. Vejvoda

Government Contractor, 51-100 employees

Less than 6 months

1.0
March 2026

Horrible product, do not subject your employees to it.

Pros

Nothing

Cons

It's user-antagonistic, not functional and the worst software I've ever used to log my time.

Rating Distribution

Ease of use

1

Value for money

1

Customer Support

1

Functionality

1

A

Anonymous

Consumer Services, 500+ employees

Less than a year

4.0
August 2024

Works well on both PC and mobile devices

Pros

I can access it on both my mobile devices and PC which is great.

Cons

The graphics often take a while to load but I do not see it as a major issue.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

K

Katie

Aviation & Aerospace, 101-500 employees

More than a year

5.0
May 2024

super user-friendly!

Pros

Our team loves how user friendly it is and how easy it is to navigate. I started working at my company in 2019 and have been using it ever since. I also know there are many other modules that I can learn.

Cons

The search features can be a bit tricky to use and it can feel tricky if you are not familiar with the system.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

H

Hosan

Government Administration, 101-500 employees

More than a year

5.0
April 2024

It always gets the job done

Pros

I really like their customer service, especially the zoom meetings they have to resolve issues. Transferring information from the software to Excel is easy.

Cons

I appreciate the frequent updates regarding software upgrades.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

A

Anonymous

Not Specified, 101-500 employees

More than a year

2.0
March 2024

anyone giving more than one star is lying

Pros

I can't think of anything positive. The only reason I use Costpoint is because my employer requires it.

Cons

I feel like I am using a UI from 1995, and it's clear no thought went into the user experience or flow. It is not user-friendly and clunky, and the mobile app is even worse.

Rating Distribution

Ease of use

2

Value for money

4

Customer Support

4

Functionality

4

P

Phil

Oil & Energy, 500+ employees

More than a year

4.0
August 2023

Has some really cool features

Pros

I like the extensive number of fields available for entering data, the highly normalized database structure, and the project-based accounting. The ability to customize the product using built-in extensibility is great. I can integrate Costpoint with other products using the built-in Web Services tool and several data preprocessors.

Cons

Some aspects of the product are not really easy for me. Some processes can take a considerable amount of time to complete. Recent version upgrades have been buggy, sometimes introducing new bugs that were not present in previous versions. It can take a lot of time for bug fixes to be released.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

R

Razvan

Information Technology and Services, 101-500 employees

Less than 6 months

2.0
March 2023

The user interface could use some work

Pros

I don't like it, but I am required to use it.

Cons

The user interface is complicated. Despite having a PhD in machine learning, I find it hard to navigate the plurality of tables and fields. The system displays "unfillable" forms, for instance, for a certain configuration, there's no "Charge Type" possible, yet I can't submit the form without it. It doesn't save drafts despite pressing save, so I have lost all the records I've added.

Rating Distribution

Ease of use

3

Value for money

3

Customer Support

6

Functionality

4

RH

Randall H

Defense & Space, 51-100 employees

4.0
February 2023

Once you get the hang of it, Deltek is a breeze

Pros

My only interaction with Deltek Costpoint is using its timesheet feature to enter my hours after work every day. Logging in all my data is very simple. The application also gives you access to your pay stub and lets you know how much vacation time or paid time off you have remaining. Its wonderful that they are all together now because my company used to have separate systems for them previously.

Cons

At first, I had trouble getting used to the way Costpoint works because all the features I needed to enter my time data were ‘hidden’ behind menus. I still find it difficult but it turns out it’s how my company set it up. Also, I cannot find the PTO history.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

8

V

Victor

Program Development, 11-50 employees

Less than a year

5.0
December 2022

Awesome ERP for growing businesses

Pros

With the help of an ERP solution, I can simplify a challenging process. I can automate departments, project budgeting, and forecasting to boost profitability. Costpoint provides a single, comprehensive solution, making HR procedures easy from enrollment through recruitment. Its strong web service design makes integration simple, allowing me to easily deploy and use Deltek software in any production setup.

Cons

While using the software, I have to deal with a lot of annoying messages.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

RE

Richard Erick

Management Consulting, 500+ employees

More than a year

5.0
November 2022

The billing system is seriously on point

Pros

I really like that it can accurately record and track billable hours. It makes it easy to tag billed hours to the right budget/funding codes. I can see approval logs and edit mistakes.

Cons

There are too many clickable buttons that can be confusing for a first-time user, but I guess that's always the case when using new software.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

8

Functionality

8

S

Stuart

Government Administration, 500+ employees

More than a year

4.0
October 2022

Costpoint is harder to navigate than expected

Pros

What I like about Costpoint is that it generates reports really quickly.

Cons

I believe a lot of features could easily be improved on the UI/UX side. The system takes too long to get and is very clunky and hard to use.

Rating Distribution

Ease of use

5

Value for money

6

Customer Support

8

Functionality

6

J

Jim

Information Technology and Services, 500+ employees

More than a year

4.0
October 2022

Sharing my thoughts on Costpoint

Pros

I find Costpoint to be the most effective and comprehensive government cost accounting system available. It contains many related back-office functions integrated within the system and is government-approved.

Cons

I think the user interface needs improvement for non-finance and non-accounting users. It should be easier to use for basic functions such as daily timesheets, expense reports, and approvals of these items.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

8

Functionality

8

P

Philip

Defense & Space, 500+ employees

More than a year

4.0
October 2022

All about Deltek Costpoint

Pros

I can use it with third-party systems to manage expenses and payments.

Cons

The software does not produce the best reporting of amounts when there are negative entries.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

J

Jamie

Information Technology and Services, 51-100 employees

Less than a year

4.0
September 2022

Feels clunky

Pros

The system can do almost anything I want in terms of setup. There are more options and specifications than any one company could ever need or want.

Cons

Since the system is so customizable from an admin side, it becomes very cumbersome for me. A single update needs to be made on multiple screens for it to show up everywhere and be accessible to everyone. The user interface is complicated for everyday users, and troubleshooting issues is difficult and time-consuming due to all the areas where there could be an issue.

Rating Distribution

Ease of use

5

Value for money

8

Customer Support

10

Functionality

8

L

Linda

Accounting, 51-100 employees

Less than 6 months

1.0
March 2022

Read your contract—like, really carefully

Pros

It is DCAA certified and nothing else. None none none.

Cons

The sales team very tricky to deal with, and my experience has been awful.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

2

Functionality

2

A

Anonymous

Not Specified, 500+ employees

More than a year

5.0
November 2021

Simple tool for tracking work hours

Pros

This program was very simple for me to use to track my hours worked. It was efficient, easy and did not take much time to learn or to use daily.

Cons

I can't think of anything specific that I dislike about this program.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B

Breanna

Government Relations, 101-500 employees

More than a year

3.0
November 2021

Not the easiest system

Pros

It gets the job done and ensures we are in compliance.

Cons

The software is not user-friendly, so I need all the training I can get to know which simple buttons to use to get the results I want.

Rating Distribution

Ease of use

4

Value for money

6

Customer Support

8

Functionality

6

L

Loxie

Environmental Services, 51-100 employees

Less than a year

4.0
July 2021

Highly efficient tool

Pros

It covers most aspects our company's accounting department would need. It is a nice all-in-one tool.

Cons

I find it frustrating not being able to have multiple Costpoint windows open at the same time. On some tabs, the layout is so outdated and not user-friendly that it's hard to navigate without a big screen.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

M

Melissa

Environmental Services, 500+ employees

More than a year

5.0
May 2021

Covers all our needs

Pros

I like that I can switch between daily tasks easily in Costpoint, I can enter payroll and set up a project all in one place.

Cons

Sometimes the system freezes and causes me to lose unsaved work.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

6

Functionality

10

M

Matt

Security and Investigations, 51-100 employees

Less than a year

4.0
December 2020

Its a good option

Pros

I Love the calendar display; it is easy to add a new line for additional hours billed and keep track of all hours. Navigating the branching time charge is also easy. Some companies have very complicated branching systems, making it difficult to locate the correct time charge to add.

Cons

I think it would be helpful if time off, holidays, and sick leave could be displayed from the main timesheet. It would make it a one-stop location to have all the information in one place instead of opening other tabs to locate balances.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

7

Functionality

8

B

Bill

Computer Software, 101-500 employees

Less than 6 months

5.0
September 2020

top-tier and widely trusted

Pros

It is user-friendly, and the UI design is clean and simple. It's easy to drill down, and I just use it for timesheet reporting, so it works for me.

Cons

I have heard it was expensive. I've used Unanet, which is also serviceable. Deltek is easy to use and connects with ADP, making payroll easy.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

R

RAY

Information Technology and Services, 500+ employees

More than a year

5.0
September 2020

Easy Timecards

Pros

This software allows me to easily access my timecards and log my time. Saving favorite codes for items such as contracts worked, favorites, leave, etc. is easy.

Cons

I have not encountered any issues so far, but there can be an overwhelming number of time codes depending on the company I work for.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

C

Connor

Defense & Space, 101-500 employees

Less than a year

4.0
September 2020

Works but not outstanding

Pros

It lets me easily enter time billed, fill out daily accomplishments, and submit timesheets. Entering time every day does not take too long.

Cons

I think the user interface could use some work. A lot of routine things are not intuitive and many errors are not explained well. Saving and adding a line item should be easier and more intuitive.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

8

Functionality

8

N

Nastazija

Government Relations, 500+ employees

More than a year

5.0
September 2020

Not a big fan of this program

Pros

Once I have my credentials, I can access it from any computer. It's easy to track my hours worked and see if they were approved or not. The feature showing used/unused leave balance is really helpful.

Cons

If I am not assigned to a project for a while, the whole access needs to be reset by HR, which is completely unnecessary. It's annoying that every time I put in my hours worked, I have to save the changes; otherwise, if I sign out and sign back in from another device, I have to start all over. If HR has not uploaded the correct project code, I can't put any hours in at all. If I need to make changes to the hours worked, it's a hassle because it throws error messages all over.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

8

Functionality

8

A

Anonymous

Not Specified, 1-10 employees

Less than 6 months

4.0
July 2020

Bitter Sweet Software

Pros

I like how it's simple to navigate around.

Cons

It takes me a lot of time to correct certain errors that I may make.

Rating Distribution

Ease of use

5

Value for money

10

Customer Support

6

Functionality

6

M

Matt

Defense & Space, 500+ employees

Less than 6 months

1.0
March 2020

I'm baffled by the reviews! This is the WORST!

Pros

What do I like most? My gosh - literally NOTHING. I've used multiple other timekeeping systems, and this is BY FAR the worst system I have ever seen and used!

Cons

Where to begin... Usability is complete garbage with absolutely ZERO thought for the standard employee user. I've never seen such poorly designed software. If you get an expert programmer to set it up for you, put in ONE charge code, and do the SAME thing every day, you'll be fine.

Rating Distribution

Ease of use

3

Value for money

5

Customer Support

7

Functionality

3

P

Patricia

Accounting, 101-500 employees

More than a year

3.0
November 2019

Costpoint conversion/Expense implementation

Pros

Not much... everything is not user-friendly.

Cons

Most everything bugs me, especially the bugs and support.

Rating Distribution

Ease of use

4

Value for money

4

Customer Support

3

Functionality

4

A

Aparna

Education Management, 500+ employees

More than a year

5.0
November 2019

Experience with costpoint

Pros

As a newbie, I find it easy to use and self-explanatory. It adheres to compliance requirements.

Cons

So far, it seems awesome, but I would like to explore the accounting side, especially the pools.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

JADE

Mechanical or Industrial Engineering, 101-500 employees

More than a year

5.0
November 2019

COSTPOINT IS PRETTY AWESOME

Pros

Their interfaces can communicate with each other and the ease of use when using the software. It is straightforward, and if you have used various SAP systems before, you should not have an issue with this one. I transitioned from the US Army using GCSS-Army, and the interfaces in Costpoint were virtually the same.

Cons

I like the software, but my company does not want to pay for all the modules needed, so I feel as though I cannot use Costpoint to its full potential. I hope after this conference, I can go back to my company's president and change his mind.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

C

Charles

Defense & Space, 500+ employees

More than a year

4.0
November 2019

Deltek Review

Pros

This is industry-standard software that is continually improving with a high level of flexibility.

Cons

I experienced early growing pains, it can be difficult for me and other users to adopt.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

K

Ken

Government Administration, 500+ employees

More than a year

4.0
November 2019

Improved Support

Pros

From an administrative standpoint, when I first started supporting this software, the support from Deltek was less than amazing. Over the last year, I have seen a vast improvement in the quality of the support personnel and the response time. Thank you for making my job easier!

Cons

Installing updates can be difficult at times. I would like to find an easier way to install them.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

J

joshua

Defense & Space, 500+ employees

More than a year

4.0
November 2019

Costpoint Review

Pros

I find it easy to use. Thank you for letting me take the survey.

Cons

The inter-database IWO functionality with a single employee doesn't function according to the help screen.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

D

Daniel

Defense & Space, 500+ employees

More than a year

5.0
November 2019

It does the job, and then some

Pros

My coworkers complete their work mostly without complaining to IT.

Cons

Hotfixes and the need to install them are a hassle, but I think the new versions' executables will be awesome.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

A

Anonymous

Not Specified, 500+ employees

More than a year

4.0
November 2019

Costpoint from a Programmer's View

Pros

I can easily select rows of data and export them to Excel and vice versa. The help information is great as well.

Cons

I think the error messages are not clear about the real issue. It also lacks some of the report functionality I need.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

7

A

Anonymous

Not Specified, 500+ employees

Less than 6 months

4.0
November 2019

Functional in a dysfunctional world

Pros

It has features for every function in my business environment. I can keep all my project data in one area.

Cons

The program has a steep learning curve to be able to utilize all the features, though there are guides to help.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

6

Functionality

6

S

Sasi

Judiciary, 101-500 employees

More than a year

3.0
November 2019

Accounting and Enterprise reporting Time and expense

Pros

I like that I can extract data and store documents all in one place.

Cons

I encountered a glitch with T&E missing workflow and hotel rates.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

6

Functionality

6

B

Brant

Shipbuilding, 51-100 employees

More than a year

3.0
November 2019

Need improvement with standard reports

Pros

Moving around the system is easy, and the query function is a great way to filter information.

Cons

The standard reports are very poor. I wonder if they consulted actual users and asked what they needed.There are standard reports such as dispatch lists that should be part of the package.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

6

Functionality

8

J

Juliana

Aviation & Aerospace, 51-100 employees

Less than 6 months

4.0
November 2019

Costpoint

Pros

I really liked the reporting feature, especially the Cognos relationship and the ability to export directly to Excel as well as upload from Excel.

Cons

The revenue to income statement process is confusing to me. I have never worked with an accounting system where once I create and post an invoice, the total revenue for that product on the income statement is different from what was billed. I do not understand why I have to tell my system to recognize or pick up my revenue. It is redundant and causes me a lot of headaches.

Rating Distribution

Ease of use

2

Value for money

6

Customer Support

10

Functionality

8

C

Carmen

Defense & Space, 500+ employees

More than a year

4.0
November 2019

Costpoint Review

Pros

Most appealing fact for me is, how the different modules are integrated in this system.

Cons

The way hotfixes and patches are released is too cumbersome for me to apply at times.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

A

Aparna

Accounting, 500+ employees

More than a year

5.0
November 2019

Costpoint is awesome,

Pros

Costpoint works for our complex needs and reporting requirements.

Cons

It is complex and some processes and setups are particularly intricate.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

E

Elizabeth

Defense & Space, 500+ employees

More than a year

4.0
November 2019

Great product

Pros

As a government contractor, I find it easy to use.

Cons

Sometimes, I find it challenging to get the data I need.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

V

Victoria

Financial Services, 500+ employees

Less than a year

5.0
November 2019

Simple & Necessary

Pros

Their ease of use and if you run the same types of reports, its simple to learn, even when you know nothing about Costpoint like I did beforehand.

Cons

It gets stuck sometimes, and it takes a while to get it fixed.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

D

Donna

Government Relations, 500+ employees

More than a year

5.0
November 2019

Very user friendly

Pros

I like the ease of the product and was able to utilize it with little to no training.

Cons

More report options would be great as it currently limits my reporting needs.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

M

Mary

Accounting, 500+ employees

More than a year

5.0
November 2019

Cost POint

Pros

This software is very user-friendly and the elimination of manual processes is very easy.

Cons

The reporting feature is a little difficult for me to manage.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

Diana

Retail, 101-500 employees

More than a year

4.0
November 2019

From Costpoint 3.1 to 7.1.1

Pros

I love the ease of use and the ability to copy into Excel. It's much easier now than in the old Costpoint versions.

Cons

I am frustrated with Change Management and having to clear the cache all the time.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

C

Cathy

Aviation & Aerospace, 500+ employees

More than a year

4.0
November 2019

Long time customer

Pros

What i most like about this software is their customer support and responsiveness, as well as the ease of use.

Cons

Nothing specific comes to mind. I've been using Costpoint and T&E for 20 years, and improvements have been made over time. It's a good product.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

7

B

Betsy

Oil & Energy, 500+ employees

More than a year

4.0
November 2019

Costpoint Rocks

Pros

I use it for project, financial, billing, labor, and benefits applications.

Cons

My focus is on material, inventory and procurements, and sales.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

S

Sandra

Military, 500+ employees

More than a year

4.0
November 2019

Costpoint from BRM viewpoint

Pros

I found it easy to learn and use the screen and download data.

Cons

I find the error messages incomplete and the edits missing.

Rating Distribution

Ease of use

10

Value for money

6

Customer Support

10

Functionality

6

O

Omar

Military, 51-100 employees

More than a year

5.0
November 2019

Omar CP review

Pros

It is easy to run MRP once everything is set up.

Cons

The user interface seems outdated to me. Friendlier screens and dual monitor support would be appreciated.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

K

Katelynn

Construction, 500+ employees

More than a year

5.0
November 2019

Accountant review

Pros

This software is great for multiple companies and accounting purposes.

Cons

There is so much to this product that I do not know everything we have.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9