Deltek Costpoint Reviews
Total 129 reviews
3.8
All reviews are from verified customers
Rating Distribution
5
Stars32%
4
Stars41%
3
Stars10%
2
Stars7%
1
Stars10%
Satisfaction score
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
W. Vejvoda
Government Contractor, 51-100 employees
Less than 6 months
“Horrible product, do not subject your employees to it.
Pros
Nothing
Cons
It's user-antagonistic, not functional and the worst software I've ever used to log my time.
Rating Distribution
Ease of use
1
Value for money
1
Customer Support
1
Functionality
1
Anonymous
Consumer Services, 500+ employees
Less than a year
“Works well on both PC and mobile devices
Pros
I can access it on both my mobile devices and PC which is great.
Cons
The graphics often take a while to load but I do not see it as a major issue.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Katie
Aviation & Aerospace, 101-500 employees
More than a year
“super user-friendly!
Pros
Our team loves how user friendly it is and how easy it is to navigate. I started working at my company in 2019 and have been using it ever since. I also know there are many other modules that I can learn.
Cons
The search features can be a bit tricky to use and it can feel tricky if you are not familiar with the system.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Hosan
Government Administration, 101-500 employees
More than a year
“It always gets the job done
Pros
I really like their customer service, especially the zoom meetings they have to resolve issues. Transferring information from the software to Excel is easy.
Cons
I appreciate the frequent updates regarding software upgrades.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Anonymous
Not Specified, 101-500 employees
More than a year
“anyone giving more than one star is lying
Pros
I can't think of anything positive. The only reason I use Costpoint is because my employer requires it.
Cons
I feel like I am using a UI from 1995, and it's clear no thought went into the user experience or flow. It is not user-friendly and clunky, and the mobile app is even worse.
Rating Distribution
Ease of use
2
Value for money
4
Customer Support
4
Functionality
4
Phil
Oil & Energy, 500+ employees
More than a year
“Has some really cool features
Pros
I like the extensive number of fields available for entering data, the highly normalized database structure, and the project-based accounting. The ability to customize the product using built-in extensibility is great. I can integrate Costpoint with other products using the built-in Web Services tool and several data preprocessors.
Cons
Some aspects of the product are not really easy for me. Some processes can take a considerable amount of time to complete. Recent version upgrades have been buggy, sometimes introducing new bugs that were not present in previous versions. It can take a lot of time for bug fixes to be released.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Razvan
Information Technology and Services, 101-500 employees
Less than 6 months
“The user interface could use some work
Pros
I don't like it, but I am required to use it.
Cons
The user interface is complicated. Despite having a PhD in machine learning, I find it hard to navigate the plurality of tables and fields. The system displays "unfillable" forms, for instance, for a certain configuration, there's no "Charge Type" possible, yet I can't submit the form without it. It doesn't save drafts despite pressing save, so I have lost all the records I've added.
Rating Distribution
Ease of use
3
Value for money
3
Customer Support
6
Functionality
4
Randall H
Defense & Space, 51-100 employees
“Once you get the hang of it, Deltek is a breeze
Pros
My only interaction with Deltek Costpoint is using its timesheet feature to enter my hours after work every day. Logging in all my data is very simple. The application also gives you access to your pay stub and lets you know how much vacation time or paid time off you have remaining. Its wonderful that they are all together now because my company used to have separate systems for them previously.
Cons
At first, I had trouble getting used to the way Costpoint works because all the features I needed to enter my time data were ‘hidden’ behind menus. I still find it difficult but it turns out it’s how my company set it up. Also, I cannot find the PTO history.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
8
Victor
Program Development, 11-50 employees
Less than a year
“Awesome ERP for growing businesses
Pros
With the help of an ERP solution, I can simplify a challenging process. I can automate departments, project budgeting, and forecasting to boost profitability. Costpoint provides a single, comprehensive solution, making HR procedures easy from enrollment through recruitment. Its strong web service design makes integration simple, allowing me to easily deploy and use Deltek software in any production setup.
Cons
While using the software, I have to deal with a lot of annoying messages.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Richard Erick
Management Consulting, 500+ employees
More than a year
“The billing system is seriously on point
Pros
I really like that it can accurately record and track billable hours. It makes it easy to tag billed hours to the right budget/funding codes. I can see approval logs and edit mistakes.
Cons
There are too many clickable buttons that can be confusing for a first-time user, but I guess that's always the case when using new software.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
8
Functionality
8
Stuart
Government Administration, 500+ employees
More than a year
“Costpoint is harder to navigate than expected
Pros
What I like about Costpoint is that it generates reports really quickly.
Cons
I believe a lot of features could easily be improved on the UI/UX side. The system takes too long to get and is very clunky and hard to use.
Rating Distribution
Ease of use
5
Value for money
6
Customer Support
8
Functionality
6
Jim
Information Technology and Services, 500+ employees
More than a year
“Sharing my thoughts on Costpoint
Pros
I find Costpoint to be the most effective and comprehensive government cost accounting system available. It contains many related back-office functions integrated within the system and is government-approved.
Cons
I think the user interface needs improvement for non-finance and non-accounting users. It should be easier to use for basic functions such as daily timesheets, expense reports, and approvals of these items.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
8
Functionality
8
Philip
Defense & Space, 500+ employees
More than a year
“All about Deltek Costpoint
Pros
I can use it with third-party systems to manage expenses and payments.
Cons
The software does not produce the best reporting of amounts when there are negative entries.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Jamie
Information Technology and Services, 51-100 employees
Less than a year
“Feels clunky
Pros
The system can do almost anything I want in terms of setup. There are more options and specifications than any one company could ever need or want.
Cons
Since the system is so customizable from an admin side, it becomes very cumbersome for me. A single update needs to be made on multiple screens for it to show up everywhere and be accessible to everyone. The user interface is complicated for everyday users, and troubleshooting issues is difficult and time-consuming due to all the areas where there could be an issue.
Rating Distribution
Ease of use
5
Value for money
8
Customer Support
10
Functionality
8
Linda
Accounting, 51-100 employees
Less than 6 months
“Read your contract—like, really carefully
Pros
It is DCAA certified and nothing else. None none none.
Cons
The sales team very tricky to deal with, and my experience has been awful.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
Anonymous
Not Specified, 500+ employees
More than a year
“Simple tool for tracking work hours
Pros
This program was very simple for me to use to track my hours worked. It was efficient, easy and did not take much time to learn or to use daily.
Cons
I can't think of anything specific that I dislike about this program.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Breanna
Government Relations, 101-500 employees
More than a year
“Not the easiest system
Pros
It gets the job done and ensures we are in compliance.
Cons
The software is not user-friendly, so I need all the training I can get to know which simple buttons to use to get the results I want.
Rating Distribution
Ease of use
4
Value for money
6
Customer Support
8
Functionality
6
Loxie
Environmental Services, 51-100 employees
Less than a year
“Highly efficient tool
Pros
It covers most aspects our company's accounting department would need. It is a nice all-in-one tool.
Cons
I find it frustrating not being able to have multiple Costpoint windows open at the same time. On some tabs, the layout is so outdated and not user-friendly that it's hard to navigate without a big screen.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Melissa
Environmental Services, 500+ employees
More than a year
“Covers all our needs
Pros
I like that I can switch between daily tasks easily in Costpoint, I can enter payroll and set up a project all in one place.
Cons
Sometimes the system freezes and causes me to lose unsaved work.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
6
Functionality
10
Matt
Security and Investigations, 51-100 employees
Less than a year
“Its a good option
Pros
I Love the calendar display; it is easy to add a new line for additional hours billed and keep track of all hours. Navigating the branching time charge is also easy. Some companies have very complicated branching systems, making it difficult to locate the correct time charge to add.
Cons
I think it would be helpful if time off, holidays, and sick leave could be displayed from the main timesheet. It would make it a one-stop location to have all the information in one place instead of opening other tabs to locate balances.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
7
Functionality
8