Total 129 reviews

3.8

All reviews are from verified customers

Rating Distribution

5

Stars

32%

4

Stars

41%

3

Stars

10%

2

Stars

7%

1

Stars

10%

Satisfaction score

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

WV

W. Vejvoda

Government Contractor, 51-100 employees

Less than 6 months

1.0
March 2026

Horrible product, do not subject your employees to it.

Pros

Nothing

Cons

It's user-antagonistic, not functional and the worst software I've ever used to log my time.

Rating Distribution

Ease of use

1

Value for money

1

Customer Support

1

Functionality

1

A

Anonymous

Consumer Services, 500+ employees

Less than a year

4.0
August 2024

Works well on both PC and mobile devices

Pros

I can access it on both my mobile devices and PC which is great.

Cons

The graphics often take a while to load but I do not see it as a major issue.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

K

Katie

Aviation & Aerospace, 101-500 employees

More than a year

5.0
May 2024

super user-friendly!

Pros

Our team loves how user friendly it is and how easy it is to navigate. I started working at my company in 2019 and have been using it ever since. I also know there are many other modules that I can learn.

Cons

The search features can be a bit tricky to use and it can feel tricky if you are not familiar with the system.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

H

Hosan

Government Administration, 101-500 employees

More than a year

5.0
April 2024

It always gets the job done

Pros

I really like their customer service, especially the zoom meetings they have to resolve issues. Transferring information from the software to Excel is easy.

Cons

I appreciate the frequent updates regarding software upgrades.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

A

Anonymous

Not Specified, 101-500 employees

More than a year

2.0
March 2024

anyone giving more than one star is lying

Pros

I can't think of anything positive. The only reason I use Costpoint is because my employer requires it.

Cons

I feel like I am using a UI from 1995, and it's clear no thought went into the user experience or flow. It is not user-friendly and clunky, and the mobile app is even worse.

Rating Distribution

Ease of use

2

Value for money

4

Customer Support

4

Functionality

4

P

Phil

Oil & Energy, 500+ employees

More than a year

4.0
August 2023

Has some really cool features

Pros

I like the extensive number of fields available for entering data, the highly normalized database structure, and the project-based accounting. The ability to customize the product using built-in extensibility is great. I can integrate Costpoint with other products using the built-in Web Services tool and several data preprocessors.

Cons

Some aspects of the product are not really easy for me. Some processes can take a considerable amount of time to complete. Recent version upgrades have been buggy, sometimes introducing new bugs that were not present in previous versions. It can take a lot of time for bug fixes to be released.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

R

Razvan

Information Technology and Services, 101-500 employees

Less than 6 months

2.0
March 2023

The user interface could use some work

Pros

I don't like it, but I am required to use it.

Cons

The user interface is complicated. Despite having a PhD in machine learning, I find it hard to navigate the plurality of tables and fields. The system displays "unfillable" forms, for instance, for a certain configuration, there's no "Charge Type" possible, yet I can't submit the form without it. It doesn't save drafts despite pressing save, so I have lost all the records I've added.

Rating Distribution

Ease of use

3

Value for money

3

Customer Support

6

Functionality

4

RH

Randall H

Defense & Space, 51-100 employees

4.0
February 2023

Once you get the hang of it, Deltek is a breeze

Pros

My only interaction with Deltek Costpoint is using its timesheet feature to enter my hours after work every day. Logging in all my data is very simple. The application also gives you access to your pay stub and lets you know how much vacation time or paid time off you have remaining. Its wonderful that they are all together now because my company used to have separate systems for them previously.

Cons

At first, I had trouble getting used to the way Costpoint works because all the features I needed to enter my time data were ‘hidden’ behind menus. I still find it difficult but it turns out it’s how my company set it up. Also, I cannot find the PTO history.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

8

V

Victor

Program Development, 11-50 employees

Less than a year

5.0
December 2022

Awesome ERP for growing businesses

Pros

With the help of an ERP solution, I can simplify a challenging process. I can automate departments, project budgeting, and forecasting to boost profitability. Costpoint provides a single, comprehensive solution, making HR procedures easy from enrollment through recruitment. Its strong web service design makes integration simple, allowing me to easily deploy and use Deltek software in any production setup.

Cons

While using the software, I have to deal with a lot of annoying messages.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

RE

Richard Erick

Management Consulting, 500+ employees

More than a year

5.0
November 2022

The billing system is seriously on point

Pros

I really like that it can accurately record and track billable hours. It makes it easy to tag billed hours to the right budget/funding codes. I can see approval logs and edit mistakes.

Cons

There are too many clickable buttons that can be confusing for a first-time user, but I guess that's always the case when using new software.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

8

Functionality

8

S

Stuart

Government Administration, 500+ employees

More than a year

4.0
October 2022

Costpoint is harder to navigate than expected

Pros

What I like about Costpoint is that it generates reports really quickly.

Cons

I believe a lot of features could easily be improved on the UI/UX side. The system takes too long to get and is very clunky and hard to use.

Rating Distribution

Ease of use

5

Value for money

6

Customer Support

8

Functionality

6

J

Jim

Information Technology and Services, 500+ employees

More than a year

4.0
October 2022

Sharing my thoughts on Costpoint

Pros

I find Costpoint to be the most effective and comprehensive government cost accounting system available. It contains many related back-office functions integrated within the system and is government-approved.

Cons

I think the user interface needs improvement for non-finance and non-accounting users. It should be easier to use for basic functions such as daily timesheets, expense reports, and approvals of these items.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

8

Functionality

8

P

Philip

Defense & Space, 500+ employees

More than a year

4.0
October 2022

All about Deltek Costpoint

Pros

I can use it with third-party systems to manage expenses and payments.

Cons

The software does not produce the best reporting of amounts when there are negative entries.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

J

Jamie

Information Technology and Services, 51-100 employees

Less than a year

4.0
September 2022

Feels clunky

Pros

The system can do almost anything I want in terms of setup. There are more options and specifications than any one company could ever need or want.

Cons

Since the system is so customizable from an admin side, it becomes very cumbersome for me. A single update needs to be made on multiple screens for it to show up everywhere and be accessible to everyone. The user interface is complicated for everyday users, and troubleshooting issues is difficult and time-consuming due to all the areas where there could be an issue.

Rating Distribution

Ease of use

5

Value for money

8

Customer Support

10

Functionality

8

L

Linda

Accounting, 51-100 employees

Less than 6 months

1.0
March 2022

Read your contract—like, really carefully

Pros

It is DCAA certified and nothing else. None none none.

Cons

The sales team very tricky to deal with, and my experience has been awful.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

2

Functionality

2

A

Anonymous

Not Specified, 500+ employees

More than a year

5.0
November 2021

Simple tool for tracking work hours

Pros

This program was very simple for me to use to track my hours worked. It was efficient, easy and did not take much time to learn or to use daily.

Cons

I can't think of anything specific that I dislike about this program.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B

Breanna

Government Relations, 101-500 employees

More than a year

3.0
November 2021

Not the easiest system

Pros

It gets the job done and ensures we are in compliance.

Cons

The software is not user-friendly, so I need all the training I can get to know which simple buttons to use to get the results I want.

Rating Distribution

Ease of use

4

Value for money

6

Customer Support

8

Functionality

6

L

Loxie

Environmental Services, 51-100 employees

Less than a year

4.0
July 2021

Highly efficient tool

Pros

It covers most aspects our company's accounting department would need. It is a nice all-in-one tool.

Cons

I find it frustrating not being able to have multiple Costpoint windows open at the same time. On some tabs, the layout is so outdated and not user-friendly that it's hard to navigate without a big screen.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

M

Melissa

Environmental Services, 500+ employees

More than a year

5.0
May 2021

Covers all our needs

Pros

I like that I can switch between daily tasks easily in Costpoint, I can enter payroll and set up a project all in one place.

Cons

Sometimes the system freezes and causes me to lose unsaved work.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

6

Functionality

10

M

Matt

Security and Investigations, 51-100 employees

Less than a year

4.0
December 2020

Its a good option

Pros

I Love the calendar display; it is easy to add a new line for additional hours billed and keep track of all hours. Navigating the branching time charge is also easy. Some companies have very complicated branching systems, making it difficult to locate the correct time charge to add.

Cons

I think it would be helpful if time off, holidays, and sick leave could be displayed from the main timesheet. It would make it a one-stop location to have all the information in one place instead of opening other tabs to locate balances.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

7

Functionality

8