Deltek Costpoint Reviews
Total 129 reviews
3.8
All reviews are from verified customers
Rating Distribution
5
Stars32%
4
Stars41%
3
Stars10%
2
Stars7%
1
Stars10%
Satisfaction score
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Elizabeth
Defense & Space, 500+ employees
More than a year
“Great product
Pros
As a government contractor, I find it easy to use.
Cons
Sometimes, I find it challenging to get the data I need.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Victoria
Financial Services, 500+ employees
Less than a year
“Simple & Necessary
Pros
Their ease of use and if you run the same types of reports, its simple to learn, even when you know nothing about Costpoint like I did beforehand.
Cons
It gets stuck sometimes, and it takes a while to get it fixed.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Donna
Government Relations, 500+ employees
More than a year
“Very user friendly
Pros
I like the ease of the product and was able to utilize it with little to no training.
Cons
More report options would be great as it currently limits my reporting needs.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Mary
Accounting, 500+ employees
More than a year
“Cost POint
Pros
This software is very user-friendly and the elimination of manual processes is very easy.
Cons
The reporting feature is a little difficult for me to manage.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Diana
Retail, 101-500 employees
More than a year
“From Costpoint 3.1 to 7.1.1
Pros
I love the ease of use and the ability to copy into Excel. It's much easier now than in the old Costpoint versions.
Cons
I am frustrated with Change Management and having to clear the cache all the time.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Cathy
Aviation & Aerospace, 500+ employees
More than a year
“Long time customer
Pros
What i most like about this software is their customer support and responsiveness, as well as the ease of use.
Cons
Nothing specific comes to mind. I've been using Costpoint and T&E for 20 years, and improvements have been made over time. It's a good product.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
7
Betsy
Oil & Energy, 500+ employees
More than a year
“Costpoint Rocks
Pros
I use it for project, financial, billing, labor, and benefits applications.
Cons
My focus is on material, inventory and procurements, and sales.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Sandra
Military, 500+ employees
More than a year
“Costpoint from BRM viewpoint
Pros
I found it easy to learn and use the screen and download data.
Cons
I find the error messages incomplete and the edits missing.
Rating Distribution
Ease of use
10
Value for money
6
Customer Support
10
Functionality
6
Omar
Military, 51-100 employees
More than a year
“Omar CP review
Pros
It is easy to run MRP once everything is set up.
Cons
The user interface seems outdated to me. Friendlier screens and dual monitor support would be appreciated.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Katelynn
Construction, 500+ employees
More than a year
“Accountant review
Pros
This software is great for multiple companies and accounting purposes.
Cons
There is so much to this product that I do not know everything we have.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Alba
Defense & Space, 500+ employees
More than a year
“System
Pros
It's very easy to use and learn and it is a robust system from the beginning of a project all the way to the end.
Cons
I find that flexibility sometimes is not your best asset. If I set up a project wrong, I have to live with it until it ends.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Bryan
Aviation & Aerospace, 101-500 employees
Less than 6 months
“NOT for an ETO Company
Pros
I have nothing positive to say about this software. It benefits the smallest group in our company.
Cons
I am frustrated with the lack of out-of-the-box automation of the ECN process. There is no PN versioning, and every revision gets a new ID number. Copying from E BOM to M BOM has a high potential for errors. This has quadrupled data administration for my engineering group. I expect to be pulling requisitions for new employees that are engineers, not data administrators.
Rating Distribution
Ease of use
3
Value for money
3
Customer Support
5
Functionality
3
Narasimhan (Nari)
Oil & Energy, 500+ employees
Less than 6 months
“A simple concept is complicated and user time is wasted with Deltek
Pros
It doesn't crash or freeze up, and I have to give credit for their proper server connections and implementations. It does not crash during use, although logins sometimes get delayed due to some cookie issues.
Cons
Where do I start? There is no clear user interface setup method. It has a bunch of poorly worded menus and unnecessary "Query" buttons. For most users, the goal is to select a charge code, pick the day of the week, add the hours, and save. At the end of the week, they sign the sheet. Simple, right? But not with Deltek. It makes the whole process of finding the "timesheet" and adding a line to it convoluted. The process is not complicated but a simple task is turned into a random goose chase through multiple menus, clicks, searches, and selections. Picking a project code involves clicking on random icons, searching through layered menus, and figuring out what to add. The user interface is not intuitive.
Rating Distribution
Ease of use
3
Value for money
3
Customer Support
7
Functionality
4
Anonymous
Not Specified, 51-100 employees
Less than a year
“Very detailed system
Pros
Deltek Costpoint can break down to run any report, which is great for analyzing on all levels.
Cons
I find it not user-intuitive. The system takes a long time for me to learn and is difficult to navigate.
Rating Distribution
Ease of use
6
Value for money
10
Customer Support
8
Functionality
10
Mitchell
Information Technology and Services, 101-500 employees
Less than 6 months
“Worst. Application. Ever.
Pros
I didn't have to change my password when we transitioned to it.
Cons
Do I want extra steps that are not intuitive? Then Costpoint has the software for me!
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
Ernesto
Defense & Space, 51-100 employees
More than a year
“Fair Weather Application
Pros
They are a government-approved system, which is a requirement for companies in the defense and contracting industry.
Cons
The platform is not intuitive nor user-friendly, and I find it hard to get customer support without being charged extra. It's not open source.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
Gabrielle
Aviation & Aerospace, 500+ employees
Less than 6 months
“Gets the job done, if you can sit through enough training
Pros
It allows me to track my hours in very detailed ways.
Cons
User experience design is something this company has never heard of. This might be some of the least intuitive software I have ever used. If I am going for user-friendly design (or something that looks like it was built this century), I should not stop here.
Rating Distribution
Ease of use
3
Value for money
5
Customer Support
5
Functionality
3
Mark
Government Relations, 11-50 employees
More than a year
“Deltek is a reasonable timetracking tool
Pros
It does what it needs to do. It is pretty simple for me to use and get set up, and it allows me to track what needs tracking.
Cons
All time tracking is harder than I would like. Deltek often needs work to be configured to be as helpful as I wish it could be.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
8
Functionality
8
Kent
Defense & Space, 500+ employees
More than a year
“Deltek
Pros
Deltek Costpoint is a great software tool for me to manage parts, inventory, finances, and cost reports. It is very easy to use if I'm aware that the first priority of Costpoint is as a financial tool.
Cons
There is a dedicated support team, but for an enterprise solution, there are not many options for individual sites.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Anonymous
Not Specified, 500+ employees
More than a year
“Employees won't love it
Pros
There is not much I like about this software. It does let me save time codes to favorites, but that is the bare minimum and does not do much more to make my work of entering a daily time card easy.
Cons
The loading times seem slower than other software I have used, and the features to populate saved time codes are not as good. Requesting time off is especially burdensome and requires several steps where it should really only have one.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6