Total 12 reviews

5

All reviews are from verified customers

Rating Distribution

5

Stars

100%

4

Stars

0%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

10

Customer Support

8

Functionality

10

S

Song

Medical Devices, 500+ employees

More than a year

5.0
August 2023

Simple & Effective

Pros

Easy to use for both end-users and administrators, functioning as efficient timesheet software.

Cons

The reporting module is simpler to use, although it's a minor improvement.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

J

Jim

Information Technology and Services, 500+ employees

More than a year

5.0
July 2022

Comments on Databasics Time Module

Pros

The timesheet interface is user-friendly and straightforward.

Cons

Because it's a SAAS solution, customizing the product to meet all our specific needs isn't possible.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

A

Alicia

Staffing and Recruiting, 500+ employees

More than a year

5.0
August 2021

Staffing Company

Pros

Databasics exhibited patience and assistance during implementation, accommodating unique situations in our setup. The valuable multi-tiered approval process and continuous product improvements based on feedback enhance our experience.

Cons

The reporting feature becomes challenging to use when reports aren't pre-set.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

A

Anna

Non-Profit Organization Management, 51-100 employees

Less than a year

5.0
August 2021

Timesheets for Non-Profit Organization

Pros

Databasics Timesheets suits our nonprofit organization perfectly. During implementation, the tool accommodated internal restructuring without disruptions. Its ease of use ensures high adoption, and responsive user support, convenient reporting features, and immediate changes make it easy to maintain.

Cons

Users miss access to the complete catalog of projects in the system, especially in multinational companies with numerous projects. A feature to view the entire project catalog would be beneficial.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

P

Pam

Security and Investigations, 500+ employees

More than a year

5.0
June 2021

Time keeping review of Databasics

Pros

It offers a high degree of customization to suit our specific needs.

Cons

Despite numerous reporting and structuring options, the system lacks intuitiveness.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

A

Auliya

Staffing and Recruiting, 500+ employees

More than a year

5.0
June 2021

Ease of Use

Pros

The software's standout feature is its easy customization, covering Jasper reports to CSV files. The responsive support team ensures quick turnaround times for submitted tickets.

Cons

Challenges arise from our contract requirements, the absence of scheduling software, and biometrics, we've outsourced the clocks.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

C

Christine

Professional Training & Coaching, 51-100 employees

More than a year

5.0
June 2021

Databasics and Solomon 2018

Pros

Successfully replaced the previous timekeeping software with functionality compatible with Solomon 2018.

Cons

The implementation cost and time required are notable factors.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

M

Michelle

Computer Software, 101-500 employees

Less than a year

5.0
June 2021

Very happy with Data Basics!

Pros

The transition from our old software was seamless, reducing invoicing time by half and enhancing accuracy and efficiency in various areas.

Cons

It may not always be as intuitive as desired, but with usage, navigating becomes quick.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

P

Preshana

Non-Profit Organization Management, 101-500 employees

More than a year

5.0
October 2019

DATABASICS Suite Review

Pros

On the admin side, the software is user-friendly with a straightforward interface.

Cons

Regarding Jasper reports, it's not a dislike but an area for potential growth. The support team, especially CSRs, is highly helpful in addressing issues.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

R

Rohit

Not Specified, 101-500 employees

More than a year

5.0
October 2017

I use DATABASICS for my weekly time cards.

Pros

I appreciate the ability to save time codes and activities, streamlining the process without searching for the same codes every pay period. Accessing timesheets from previous pay periods is easy after logging in.

Cons

Viewing dates/times for the entire pay period in one screen can be challenging. It would be preferable if the entire pay period was visible without horizontal scrolling during the draft mode.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

D

Dyanna

Events Services, 11-50 employees

More than a year

5.0
June 2017

Easy, quick, user friendly

Pros

Customization is a key benefit. We can tailor the tool to our needs, setting up rules and guidelines that work seamlessly for each employee. The system provides clear explanations if something doesn't function correctly, and features like saving billing lines to favorites and copy/paste functions save time in future timesheets.

Cons

The time-out feature can be inconvenient. For instance, adding a line/time, and then, during the save, experiencing a time-out requires logging in again and redoing the task.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

S

Suraj

Not Specified, N/A employees

Less than a year

5.0
June 2017

The app (desktop and mobile) is quick, easy to use and the promptness of the support team is crazy.

Pros

Using the app for nearly a year, submitting daily time remains quick and simple. The app's efficiency is evident as I can submit time in just four clicks. Support from the team, whether via email or calls, is consistently helpful and prompt. The app's flexibility allows for daily time entry with ease, unlike my previous employer's system that required waiting until Friday or nearing the deadline.

Cons

In the past year, major issues have not been encountered. Occasional glitches were resolved by restarting the app.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9