Medical Devices, 500+ employees
More than a year
“Simple & Effective”
Pros
Easy to use for both end-users and administrators, functioning as efficient timesheet software.
Cons
The reporting module is simpler to use, although it's a minor improvement.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
Information Technology and Services, 500+ employees
More than a year
“Comments on Databasics Time Module”
Pros
The timesheet interface is user-friendly and straightforward.
Cons
Because it's a SAAS solution, customizing the product to meet all our specific needs isn't possible.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Staffing and Recruiting, 500+ employees
More than a year
“Staffing Company”
Pros
Databasics exhibited patience and assistance during implementation, accommodating unique situations in our setup. The valuable multi-tiered approval process and continuous product improvements based on feedback enhance our experience.
Cons
The reporting feature becomes challenging to use when reports aren't pre-set.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Non-Profit Organization Management, 51-100 employees
Less than a year
“Timesheets for Non-Profit Organization”
Pros
Databasics Timesheets suits our nonprofit organization perfectly. During implementation, the tool accommodated internal restructuring without disruptions. Its ease of use ensures high adoption, and responsive user support, convenient reporting features, and immediate changes make it easy to maintain.
Cons
Users miss access to the complete catalog of projects in the system, especially in multinational companies with numerous projects. A feature to view the entire project catalog would be beneficial.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Security and Investigations, 500+ employees
More than a year
“Time keeping review of Databasics”
Pros
It offers a high degree of customization to suit our specific needs.
Cons
Despite numerous reporting and structuring options, the system lacks intuitiveness.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Staffing and Recruiting, 500+ employees
More than a year
“Ease of Use”
Pros
The software's standout feature is its easy customization, covering Jasper reports to CSV files. The responsive support team ensures quick turnaround times for submitted tickets.
Cons
Challenges arise from our contract requirements, the absence of scheduling software, and biometrics, we've outsourced the clocks.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Professional Training & Coaching, 51-100 employees
More than a year
“Databasics and Solomon 2018”
Pros
Successfully replaced the previous timekeeping software with functionality compatible with Solomon 2018.
Cons
The implementation cost and time required are notable factors.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
Computer Software, 101-500 employees
Less than a year
“Very happy with Data Basics!”
Pros
The transition from our old software was seamless, reducing invoicing time by half and enhancing accuracy and efficiency in various areas.
Cons
It may not always be as intuitive as desired, but with usage, navigating becomes quick.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
Non-Profit Organization Management, 101-500 employees
More than a year
“DATABASICS Suite Review”
Pros
On the admin side, the software is user-friendly with a straightforward interface.
Cons
Regarding Jasper reports, it's not a dislike but an area for potential growth. The support team, especially CSRs, is highly helpful in addressing issues.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Not Specified, 101-500 employees
More than a year
“I use DATABASICS for my weekly time cards.”
Pros
I appreciate the ability to save time codes and activities, streamlining the process without searching for the same codes every pay period. Accessing timesheets from previous pay periods is easy after logging in.
Cons
Viewing dates/times for the entire pay period in one screen can be challenging. It would be preferable if the entire pay period was visible without horizontal scrolling during the draft mode.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Events Services, 11-50 employees
More than a year
“Easy, quick, user friendly”
Pros
Customization is a key benefit. We can tailor the tool to our needs, setting up rules and guidelines that work seamlessly for each employee. The system provides clear explanations if something doesn't function correctly, and features like saving billing lines to favorites and copy/paste functions save time in future timesheets.
Cons
The time-out feature can be inconvenient. For instance, adding a line/time, and then, during the save, experiencing a time-out requires logging in again and redoing the task.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Not Specified, N/A employees
Less than a year
“The app (desktop and mobile) is quick, easy to use and the promptness of the support team is crazy.”
Pros
Using the app for nearly a year, submitting daily time remains quick and simple. The app's efficiency is evident as I can submit time in just four clicks. Support from the team, whether via email or calls, is consistently helpful and prompt. The app's flexibility allows for daily time entry with ease, unlike my previous employer's system that required waiting until Friday or nearing the deadline.
Cons
In the past year, major issues have not been encountered. Occasional glitches were resolved by restarting the app.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9