Total 99 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

54%

4

Stars

41%

3

Stars

5%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

A

Alan

Telecommunications, 101-500 employees

More than a year

5.0
December 2019

TPE, PME, association Dolibarr is for you

Pros

What I really appreciate about Dolibarr is its modularity, the responsiveness of the development team, and its overall concept.

Cons

The update process is quite lengthy, but on the bright side, it is very secure.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Jari-Matti

Sporting Goods, 101-500 employees

More than a year

5.0
December 2019

Brains of my business

Pros

Dolibarr is a breeze to use; I did not need any training. Installing it was a piece of cake, and it does not demand much hardware plus it is packed with features and can be expanded with addons, making implementation a breeze.

Cons

The Finnish translation does not serve much purpose. Sure, I could pitch in and translate it myself, but honestly, I am swamped.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

5

Functionality

10

Y

Yaakoubi

Chemicals, 11-50 employees

More than a year

4.0
December 2019

PRODUCTION

Pros

I find Dolibarr incredibly easy to use and very stable, allowing me to access it from anywhere.

Cons

I can not use it for my production unit. I run a cooperative and need to track my ingredient stock for production.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

8

Functionality

6

C

Caesar

Legal Services, 1-10 employees

More than a year

4.0
December 2019

Useful all-purpose tool

Pros

Its easy installation and modularity make it effortless to start using.

Cons

The software's usability and user experience do not meet market standards.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

V

Vincent

Wireless, 1-10 employees

More than a year

5.0
December 2019

Great Open Source

Pros

When I think about the balance between cost and productivity, I notice there are numerous modules available for purchase.

Cons

I find the accounting capabilities quite limited, lacking HR features and robust data analytics.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

U

Udo

Information Technology and Services, 1-10 employees

More than a year

4.0
December 2019

Dolibarr is top

Pros

The web platform, user interface, modularity, and abundance of features, including extra fields, make it stand out.

Cons

There is some old code lingering around; creating delivery notes is not straightforward.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

6

Functionality

10

J

Jacques

Computer Software, 101-500 employees

More than a year

5.0
December 2019

Top ERP available

Pros

The mobile app makes it easy to use, and its expandability is impressive.

Cons

The setup can be confusing, and sometimes it does not install properly on the first try, which might overwhelm inexperienced users.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

10

Functionality

8

Y

yann

Civil Engineering, 51-100 employees

More than a year

4.0
December 2019

OPTIM industries

Pros

Dolibarr makes it very easy for me to keep track of our business activities.

Cons

Dealing with some bugs and updating on a Linux server running Debian is proving to be quite challenging.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

O

Onno

Food & Beverages, 1-10 employees

More than a year

4.0
December 2019

Can't do without.

Pros

Their integrated modules for ordering and shipping, especially with support for lot numbers and expiry dates, are crucial for our food business.

Cons

Configuring it can be cumbersome at times. I really miss having an easy way to customize invoice and packing slip layouts.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

A

Alexis

Libraries, 1-10 employees

More than a year

5.0
December 2019

Good product, wish it will continue to evolve !

Pros

I appreciate the seamless process from proposal to invoice. Its modular design allows me to pick and choose the functionality I need, tailoring the complexity for end-users. Being able to purchase plugins for specific functions is a bonus.

Cons

Well, it is getting the job done! I did struggle a bit with the multi-currency module and having a feature to handle goods in a partner store.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

5

Functionality

6

G

GERMAN

Graphic Design, 101-500 employees

More than a year

4.0
December 2019

A REALLY GREAT ERP

Pros

Its open-source nature, modularity, and scalability are standout features.

Cons

I believe the usability could use some improvement.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

3

Functionality

8

PD

Palisandro David

Facilities Services, 1-10 employees

More than a year

3.0
December 2019

Needs improvement

Pros

It is free and relatively easy to customize sets it apart.

Cons

Some functions and payment plugins are outdated, and there are functions that should exist but do not.

Rating Distribution

Ease of use

4

Value for money

10

Customer Support

3

Functionality

6

JL

Josep Llues

Computer Software, 1-10 employees

More than a year

4.0
December 2019

A great ERP/CRM easy with PHP language

Pros

Sharing the same programming language as WordPress, Drupal, and PrestaShop makes installation straightforward on common hosting platforms. The supportive, open community and GPL license are additional benefits.

Cons

It would be great to have more events or meetups in countries where Dolibarr is widely used to interact with other developers and customers.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

J

JS

Management Consulting, 51-100 employees

More than a year

5.0
December 2019

A customizable ERP

Pros

It stands out to me for its ease of use, intuitive interface, and high level of customization.

Cons

There is little to no support available, and a significant amount of customization is needed to tailor it to our preferences.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

N

Norbert

Computer Software, 1-10 employees

More than a year

5.0
December 2019

Swiss knife

Pros

It is like a Swiss Army knife for me, capable of handling everything. I have implemented solutions beyond its core features with ease, all for a fraction of the cost of a licensed ERP.

Cons

Its design allows for extension, ensuring no functionality is missed out on.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

N

Nilesh

Electrical/Electronic Manufacturing, 51-100 employees

More than a year

4.0
December 2019

Manufacturing , Purchase multi items from same vendor etc.. missing

Pros

I find it well organised, easy to use, and very friendly. I appreciate that I can add custom modules, but it requires knowledge of PHP.

Cons

I have not seen tasks auto-executed in ages. While backups are fine, there is no restore option on the webpage. It would be great to have a design framework allowing non-PHP programmers to contribute modules or queries to keep things updated.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

5

Functionality

8

D

Daniel

Computer & Network Security, 1-10 employees

More than a year

4.0
October 2019

Perfect CRM

Pros

As a web-based CRM Suite, this system offers numerous modules for various cases, along with its own Customer Portal and API.

Cons

Some modules within this open-source project are not functioning correctly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

A

Anonymous

Not Specified, 11-50 employees

Less than 6 months

4.0
August 2019

A stable good all-rounder ERP

Pros

I love how easy it is to use and enable different modules. The availability of modules and support in different countries is a plus.

Cons

The user interface feels outdated, especially when dealing with diverse sets of data. It needs more color and vibrancy.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A

Anonymous

Not Specified, 11-50 employees

Less than 6 months

5.0
December 2018

Amazing for a free ERP system

Pros

I appreciate that it is free to use, multilingual, and full-featured. Being open source, I can build my own modules. The frequent updates keep it current.

Cons

Being developed in French, English resources are scarce. Setting it up without prior ERP knowledge is challenging.

Rating Distribution

Ease of use

6

Value for money

10

Customer Support

6

Functionality

8

S

SK

Information Services, 1-10 employees

More than a year

5.0
September 2018

Software developers' delight

Pros

If I have web hosting, I can install this software through my account and access it from anywhere on the cloud. I also have the option to download it on my PC. The modular approach is fantastic, allowing me to run only the modules I need.

Cons

While it covers basic ERP needs, customization is often necessary for compliance with regional regulations, like India's GST requirements.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9