Anonymous
Not Specified, 11-50 employees
Less than 6 months
“Amazing for a free ERP system”
Pros
I appreciate that it is free to use, multilingual, and full-featured. Being open source, I can build my own modules. The frequent updates keep it current.
Cons
Being developed in French, English resources are scarce. Setting it up without prior ERP knowledge is challenging.
Rating Distribution
Ease of use
6
Value for money
10
Customer Support
6
Functionality
8
SK
IT, 1-10 employees
More than a year
“Software developers' delight”
Pros
If I have web hosting, I can install this software through my account and access it from anywhere on the cloud. I also have the option to download it on my PC. The modular approach is fantastic, allowing me to run only the modules I need.
Cons
While it covers basic ERP needs, customization is often necessary for compliance with regional regulations, like India's GST requirements.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Conqueror
Not Specified, N/A employees
More than a year
“Best choice for SMB”
Pros
It is very easy for me to use, making it a good fit for SMBs and near Mid-range companies. Its flexibility for future needs and LDAP integration are impressive.
Cons
The WebUI is not mobile-friendly and has some glitches. Improvements are needed, especially in the reporting section.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
MEHEDUL HASAN
Retail, 11-50 employees
More than a year
“A Very Useful Program”
Pros
It offers features like point of sale, project management, Gantt charts, timesheets, bank account management, reconciliation, ledger, stock management, mass emailing, and management of employees' leave requests.
Cons
Their features like order management, contract management, and agenda management are essential. Installation options should include Windows, Debian/Ubuntu, Fedora/Redhat/OpenSuse, or online server.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Laurent
IT, 101-500 employees
More than a year
“Integrator and developer since 2003”
Pros
The main feature that stands out to me about Dolibarr ERP CRM is its ease of use. It's easy to install, use, and develop.
Cons
Some modules, like production, are still missing. Reporting tools also need to be implemented.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
7
Functionality
8
Theo
Not Specified, N/A employees
More than a year
“Use the software for 14 years now because of it's stability. That's why we advise it to our clients”
Pros
This program is user-friendly with a lot of options that can be activated as needed. Customizing modules without programming skills makes it very flexible with great potential for the future.
Cons
Lack of customer support led us to create our own manuals and user sessions.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
6
Functionality
10
John
Custom Product, 500+ employees
More than a year
“Excellent choice for Small & Medium Businesses”
Pros
As an excellent choice for SMB businesses, this cloud Open Source CRM & ERP Software has improved enormously since I started using it over three years ago. Its large global community ensures plenty of experience sharing among users and partners.
Cons
Their features like Planning and Forecasting are yet to be developed. The roadmap hints at their inclusion.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Kandi
Marketing, 11-50 employees
Less than 6 months
“Easy to set-up, easy to use, and the workflow is well thought out.”
Pros
I love that I can completely customize it to suit my business needs. Anything not included standard, I can create and add myself.
Cons
The reporting functionality needs improvement for better business insights.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Arie
Not Specified, N/A employees
More than a year
“Using it since august 2003 (14y!) easy to use”
Pros
Dolibarr is easy to use and regularly evolves thanks to a dedicated team of developers. Its flexibility in user connections and hosting options suits my needs perfectly.
Cons
The calendar lacks recurring appointment options, exacerbating the lack of customer support.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Berenger
Not Specified, N/A employees
More than a year
“I'm working for a Dolibarr software specialist. We use Dolibarr every day for our business.”
Pros
We chose to specialize in Dolibarr because of its open-source nature, allowing for personalized solutions for our customers. Its adaptability and scalability make it suitable for various activities.
Cons
While the standard software does not cover everything, it is preferable for customization options.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Cesar
Engineering, 101-500 employees
More than a year
“Established since three years, I was looking for an easy and complete software to manage my company”
Pros
It is easy to use with simple installation, backup, and restore processes. It is a complete solution for ERP/CRM and constantly evolving. Even with no prior knowledge, learning to use Dolibarr is quick and intuitive.
Cons
Lack of customer support means self-learning is necessary, although the forum can offer assistance.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
7
Functionality
8
Ivan
Not Specified, 1-10 employees
More than a year
“Easy ,rich functionality ,easy to customize, fast working speed ,good design”
Pros
I love this software for their fast speed, ease of use, rich functionality, easy customization, suitability for many business workflows, and easy translation are its notable features.
Cons
Lack of support, particularly for non-French speakers, makes forum posts futile. Customizing PDF documents is also challenging.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
5
Functionality
10
BeeKie
Manufacturing, 11-50 employees
More than a year
“Perfect ERP solution for FOC”
Pros
It offers every feature an ERP should have for free. The frequent updates with useful new features make it even better.
Cons
The template style feels outdated.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Julien
Not Specified, N/A employees
More than a year
“I use dolibarr since 2011. it is easy to handle and it is really reliable”
Pros
Its reliability is commendable. Each new version is thoroughly tested, making the software very reliable and continuously improving.
Cons
Certain fields suffer from translation issues.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Claudio
Not Specified, N/A employees
More than a year
“I daily works on Dolibarr and I think that is perfect to manage my web-agency.”
Pros
Its simplicity and modular approach make it easy to use and learn, allowing activation of only necessary features.
Cons
The graphical interface and template style urgently need updating in the next release.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Olivier
Not Specified, N/A employees
More than a year
“Dolibarr user since 2011. Now i manage my training center with two agencies with ease... No doubt...”
Pros
As a computer scientist, I appreciate Dolibarr's simplicity in installation, configuration, usage, and updates. Its ease of movement across servers is also a plus.
Cons
Configuration options for hiding fields are absent. Generating CSS to hide fields based on checkbox selections would be straightforward if fields had HTML IDs, which they don't.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Nikos
IT, 1-10 employees
More than a year
“Comprehensive and integrated business software for my company”
Pros
It is very easy to use even without special technical knowledge. Frequent updates with new features in each version are appreciated.
Cons
The web interface is not mobile-friendly. While there is DoliDroid for Android, iOS users are left out.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Nikolaos
IT, 101-500 employees
Less than 6 months
“Entry level user”
Pros
The best part about this software is that it is free yet powerful like commercial software.
Cons
Creating invoices from scratch is cumbersome and requires knowledge of open office. Some fields suffer from translation issues.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
10
Functionality
8
Laurent
IT, 1-10 employees
More than a year
“An easy to use solution with a complete ecosystem”
Pros
It is easy to use and offers a lot of features.
Cons
Direct customer support is unavailable; a contract with a partner is required.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Laurent
IT, 51-100 employees
More than a year
“All I need to manage my company”
Pros
Even without technical knowledge, I can manage various aspects of my business with ease using Dolibarr. Installation and setup take only a few minutes, even for self-hosting.
Cons
There is no dedicated iPhone application; users must resort to Safari.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8