Total 99 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

54%

4

Stars

41%

3

Stars

5%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

C

Conqueror

Not Specified, N/A employees

More than a year

4.0
June 2018

Best choice for SMB

Pros

It is very easy for me to use, making it a good fit for SMBs and near Mid-range companies. Its flexibility for future needs and LDAP integration are impressive.

Cons

The WebUI is not mobile-friendly and has some glitches. Improvements are needed, especially in the reporting section.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

MH

MEHEDUL HASAN

Retail, 11-50 employees

More than a year

5.0
April 2018

A Very Useful Program

Pros

It offers features like point of sale, project management, Gantt charts, timesheets, bank account management, reconciliation, ledger, stock management, mass emailing, and management of employees' leave requests.

Cons

Their features like order management, contract management, and agenda management are essential. Installation options should include Windows, Debian/Ubuntu, Fedora/Redhat/OpenSuse, or online server.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L

Laurent

Information Technology and Services, 101-500 employees

More than a year

5.0
February 2018

Integrator and developer since 2003

Pros

The main feature that stands out to me about Dolibarr ERP CRM is its ease of use. It's easy to install, use, and develop.

Cons

Some modules, like production, are still missing. Reporting tools also need to be implemented.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

7

Functionality

8

T

Theo

Not Specified, N/A employees

More than a year

5.0
November 2017

Use the software for 14 years now because of it's stability. That's why we advise it to our clients

Pros

This program is user-friendly with a lot of options that can be activated as needed. Customizing modules without programming skills makes it very flexible with great potential for the future.

Cons

Lack of customer support led us to create our own manuals and user sessions.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

6

Functionality

10

J

John

Consumer Electronics, 500+ employees

More than a year

4.0
September 2017

Excellent choice for Small & Medium Businesses

Pros

As an excellent choice for SMB businesses, this cloud Open Source CRM & ERP Software has improved enormously since I started using it over three years ago. Its large global community ensures plenty of experience sharing among users and partners.

Cons

Their features like Planning and Forecasting are yet to be developed. The roadmap hints at their inclusion.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

K

Kandi

Printing, 11-50 employees

Less than 6 months

5.0
August 2017

Easy to set-up, easy to use, and the workflow is well thought out.

Pros

I love that I can completely customize it to suit my business needs. Anything not included standard, I can create and add myself.

Cons

The reporting functionality needs improvement for better business insights.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

A

Arie

Not Specified, N/A employees

More than a year

5.0
May 2017

Using it since august 2003 (14y!) easy to use

Pros

Dolibarr is easy to use and regularly evolves thanks to a dedicated team of developers. Its flexibility in user connections and hosting options suits my needs perfectly.

Cons

The calendar lacks recurring appointment options, exacerbating the lack of customer support.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

B

Berenger

Not Specified, N/A employees

More than a year

5.0
May 2017

I'm working for a Dolibarr software specialist. We use Dolibarr every day for our business.

Pros

We chose to specialize in Dolibarr because of its open-source nature, allowing for personalized solutions for our customers. Its adaptability and scalability make it suitable for various activities.

Cons

While the standard software does not cover everything, it is preferable for customization options.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

C

Cesar

Mechanical or Industrial Engineering, 101-500 employees

More than a year

5.0
May 2017

Established since three years, I was looking for an easy and complete software to manage my company

Pros

It is easy to use with simple installation, backup, and restore processes. It is a complete solution for ERP/CRM and constantly evolving. Even with no prior knowledge, learning to use Dolibarr is quick and intuitive.

Cons

Lack of customer support means self-learning is necessary, although the forum can offer assistance.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

7

Functionality

8

I

Ivan

Not Specified, 1-10 employees

More than a year

5.0
May 2017

Easy ,rich functionality ,easy to customize, fast working speed ,good design

Pros

I love this software for their fast speed, ease of use, rich functionality, easy customization, suitability for many business workflows, and easy translation are its notable features.

Cons

Lack of support, particularly for non-French speakers, makes forum posts futile. Customizing PDF documents is also challenging.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

5

Functionality

10

B

BeeKie

Electrical/Electronic Manufacturing, 11-50 employees

More than a year

5.0
May 2017

Perfect ERP solution for FOC

Pros

It offers every feature an ERP should have for free. The frequent updates with useful new features make it even better.

Cons

The template style feels outdated.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

J

Julien

Not Specified, N/A employees

More than a year

5.0
May 2017

I use dolibarr since 2011. it is easy to handle and it is really reliable

Pros

Its reliability is commendable. Each new version is thoroughly tested, making the software very reliable and continuously improving.

Cons

Certain fields suffer from translation issues.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Claudio

Not Specified, N/A employees

More than a year

5.0
May 2017

I daily works on Dolibarr and I think that is perfect to manage my web-agency.

Pros

Its simplicity and modular approach make it easy to use and learn, allowing activation of only necessary features.

Cons

The graphical interface and template style urgently need updating in the next release.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

O

Olivier

Not Specified, N/A employees

More than a year

5.0
May 2017

Dolibarr user since 2011. Now i manage my training center with two agencies with ease... No doubt...

Pros

As a computer scientist, I appreciate Dolibarr's simplicity in installation, configuration, usage, and updates. Its ease of movement across servers is also a plus.

Cons

Configuration options for hiding fields are absent. Generating CSS to hide fields based on checkbox selections would be straightforward if fields had HTML IDs, which they don't.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

N

Nikos

Computer & Network Security, 1-10 employees

More than a year

5.0
May 2017

Comprehensive and integrated business software for my company

Pros

It is very easy to use even without special technical knowledge. Frequent updates with new features in each version are appreciated.

Cons

The web interface is not mobile-friendly. While there is DoliDroid for Android, iOS users are left out.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

N

Nikolaos

Computer Hardware, 101-500 employees

Less than 6 months

4.0
May 2017

Entry level user

Pros

The best part about this software is that it is free yet powerful like commercial software.

Cons

Creating invoices from scratch is cumbersome and requires knowledge of open office. Some fields suffer from translation issues.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

10

Functionality

8

L

Laurent

Computer Software, 1-10 employees

More than a year

5.0
March 2017

An easy to use solution with a complete ecosystem

Pros

It is easy to use and offers a lot of features.

Cons

Direct customer support is unavailable; a contract with a partner is required.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

L

Laurent

Information Technology and Services, 51-100 employees

More than a year

5.0
January 2016

All I need to manage my company

Pros

Even without technical knowledge, I can manage various aspects of my business with ease using Dolibarr. Installation and setup take only a few minutes, even for self-hosting.

Cons

There is no dedicated iPhone application; users must resort to Safari.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

VU

Verified User

Not Specified, N/A employees

Free Trial

4.0
February 2014

Good

Pros

It is a good application that is easy to manage.

Cons

The WebUI does not cater well to mobile devices.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10