
DoneDone Reviews
Total 49 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars65%
4
Stars27%
3
Stars6%
2
Stars2%
1
Stars0%
Satisfaction score
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Jeff
Computer Software, 11-50 employees
“Simple Yet Effective Solution
Pros
The products ease of use and straightforward UI make it an excellent choice for bug logging and fixing.
Cons
The reviewer wishes for the ability to have multiple individuals in the TexterFixer options.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
8
Nichole
Real Estate, 500+ employees
“New User
Pros
The reviewer sees the software as a simple and necessary tool for issue tracking.
Cons
More status options and better team collaboration features are desired including the ability to assign tasks for side research.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
8
Adam
Entertainment, 500+ employees
“Great Project Communication and Tracking Tool
Pros
Donedone remains a valuable resource for the reviewer offering customization that aligns with their organizations needs.
Cons
Searching for past projects can be cumbersome and a feature to star important aspects would be helpful for later reference.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
9
Functionality
7
Gil
Internet, 51-100 employees
“Simple Easy to Use
Pros
The intuitive user interface makes it easy for nontechnical users to provide feedback with minimal learning curve.
Cons
The reviewer does not have any concerns especially since the introduction of custom tags.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
EVan
E-Learning, 11-50 employees
“Fills our needs
Pros
It efficiently meets the organizations need for issue tracking and provides a shared environment for client collaboration.
Cons
The ability to drill down into multiple projects from the All Projects page is desired.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Anonymous
Unknown, 51-100 employees
“Awesome tool for Project Management
Pros
It offers a great workflow for tracking bugs and tasks making it a useful project management tool with good performance.
Cons
The UI could be more intuitive improving the user experience.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Prosenjit
Mechanical or Industrial Engineering, 11-50 employees
“Good tracking software for daily support issues
Pros
The software provides a clean interface for staying informed about daily issues and maintaining a repository of old ones.
Cons
The search functionality could be improved.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
J.
Non-Profit Organization Management, 11-50 employees
“Entire office loves Donedone
Pros
Donedone is extremely userfriendly implements easily and is affordable thanks to its public issues feature.
Cons
Some public issue tickets may get lost if a high volume of emails arrives simultaneously and the ability to have multiple fixers on one ticket is desired.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Anonymous
Unknown, N/A employees
“DoneDone is exactly what it says
Pros
The softwares simplicity is its main selling point and its free of unnecessary options for most users.
Cons
The price is relatively high for small agencies or software products compared to selfhosted and DIY alternatives.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
7
Functionality
7