DoneDone Reviews

“Bad customer service we feel stolen from

Pros

The user interface is straightforward and the limited available features work seamlessly.

Cons

The customer experience has been extremely disappointing. We purchased a lifetime membership but they refuse to honor our unredeemed codes essentially taking our money. The slow development progress and lack of customer focus make this product a poor choice.

“DoneDone Easy to use.

Pros

The webbased system is userfriendly and features a simple interface.

Cons

Currently I cant access DoneDone 2 with my existing credentials.

“Great Task management software for teams

Pros

What I appreciated most about the software is its ability to track the status of invoices and purchase orders within our workflow.

Cons

It lacks the ability to import a summary into Excel as desired but considering the price its acceptable.

“Personal Task Management

Pros

The beautiful UI combined with advanced task management simplifies creating tasks and allows for customized tagging and tables for personal kanban boards. It also offers task reminders.

Cons

Theres room for improvement in terms of project and task management features.

“Can be very helpful to your business.

Pros

The email followup option is useful and the overview is concise and easy to understand. It enables ticket prioritization and setting deadlines.

Cons

When too many tickets accumulate the interface becomes confusing and searching for specific content can be challenging.

“Easy Task Management

Pros

The software is straightforward easy to understand and not overly complex saving time and offering good value for the price.

Cons

It could benefit from a few additional options and a dashboard for an overall progress view.

“Amazing for product management

Pros

The platform is very easy to use integrates with other platforms and simplifies task management.

Cons

The task menu sometimes redirects to all tasks for everyone when individual task views are preferred.

“Very easy to use and great to manage multiple teams

Pros

Its excellent for managing multiple external teams across projects offering clarity on task allocation and priorities reducing the need for frequent meetings.

Cons

Lack of the ability to add a length of time to complete task for better task understanding.

“Plug and play

Pros

DoneDone served the purpose of managing customer service tickets efficiently with a quick setup and handling of tickets.

Cons

Missing the feature of providing customers with the context they need when they receive replies to their tickets.

“Perfect for internal bugfixes

Pros

DoneDone is userfriendly making it easy to find filter create and communicate about issues within the team.

Cons

No identified dislikes possibly more notifications for overdue issues could be beneficial.

“Good Application

Pros

DoneDone offers a userfriendly experience and simplifies issue tracking.

Cons

No issues have been encountered with this software.

“Done Done is very easy to use

Pros

The issue tracking feature is easy to use and is compatible with the needs of software professionals.

Cons

No issues reported the software seems to have met all requirements.

“Testing simple tool

Pros

The tool is simple to use making it easy to add manage and track bugs. It is suitable for small teams.

Cons

Lacks features like agile flow better summary reports and integrations with other tools like Jira Trello or Slack.

“Great tool for managing website build issues with clients

Pros

The software simplifies task and project management making it an indispensable tool.

Cons

While its great it has limited project management features and ticket details for implementing fixes.

“Digital channel Experience designer

Pros

The ability to reply to emails copypaste and update tasks is a plus.

Cons

It seems that searching for case IDs is no longer available which might be a drawback.

“Perfect for our Help Desk

Pros

DoneDone worked perfectly for managing public issues and served as an effective HelpDesk communications utility.

Cons

The inability to claim issues when they come in can be a limitation.

“Perfect fit between Trello and Jira

Pros

DoneDone is intuitive and easy to use with a quick start for all users.

Cons

The reporting tool may need more power to understand turnaround times between different statuses.

“Stephs honest review

Pros

Realtime collaboration and task assignment with attachment options.

Cons

Identifying new comments versus old comments could be improved for better clarity.

“A Client Perspective

Pros

DoneDone offers transparency in issue posting enabling clear communication and task tracking among stakeholders.

Cons

No dislikes reported the software simplifies the clients experience.

“DoneDone Review

Pros

DoneDone is easy to introduce to clients who may find complex tools overwhelming.

Cons

Difficulty in adding new issues without accidentally creating new projects.