DoneDone Software

DoneDone

49 Review(s)

Overview

Explore DoneDone, an agile software designed to streamline bug, task, and issue tracking. With its intuitive interface, manage your development, testing, and customer support efficiently. No more messy spreadsheets or bulky software, just a simple, robust solution for your small business needs.

Overall Rating

Based on 49 users reviews

4.6

Rating Distribution

Positive

92%

Neutral

8%

Negative

0%

Starting Price
$5

/user/month

What Is DoneDone?

Overview

DoneDone is a comprehensive issue-tracking and project management software designed to streamline task management and enhance team collaboration. With its intuitive interface and powerful features, the software provides a centralized solution for teams to track, manage, and resolve tasks and issues effectively. Whether it's bug tracking, customer support, or project planning, DoneDone helps businesses stay organized and productive.

What Is DoneDone Best For?

DoneDone software known for its ability to manage projects and customer support in one comprehensive platform. Your support team can track tasks, bugs, and issues efficiently, ensuring no work slips through the cracks. The software offers features such as shared inboxes for seamless email ticketing and customizable workflows to fit unique business needs.

DoneDone Pricing

DoneDone pricing depends on what subscription plan you choose. The vendor offers the following:
  • Collaborate - $5/user/month
  • Outreach - $10/user/month

Disclaimer: The pricing is subject to change.

DoneDone Integrations

Using Zapier, DoneDone can connect with a wide range of third-party applications. Other integrations include the following but are not limited to:

How Does DoneDone Work?

Here is a step-by-step guide on how to start using the DoneDone project management software:

  • Log in to the software using the credentials
  • Track tasks and manage projects from the central hub dashboard
  • Click the 'New Project' button and provide relevant project details such as name, description, and team members involved
  • Within each project, you can add specific issues or tasks. Click on 'New Issue' and fill in the necessary details like title, description, priority, and assignee
  • Assign tasks to team members by selecting their names from the dropdown menu in the issue details
  • Keep track of task progress through status updates and comments. Team members can communicate and collaborate on each issue
  • Once a task is completed, mark it as 'Resolved'. This indicates that the issue has been successfully addressed
  • Analyze project performance and track team efficiency
Watch a free DoneDone demo to learn more about its different functionalities.

Who Is DoneDone For?

DoneDone caters to small businesses. It is particularly beneficial for:

  • Software development companies
  • IT departments
  • Customer support teams
  • Marketing agencies
  • Project management professionals

Is DoneDone Right For You?

DoneDone is ideal for businesses seeking a comprehensive issue-tracking and project management solution. Its user-friendly interface and customizable features make it adaptable to various industries and sectors. Moreover, DoneDone strongly emphasizes security and compliance, protecting your sensitive data. With robust protocols in place, businesses can trust in the integrity and safety of their information while benefiting from enhanced productivity and streamlined workflows.

Read DoneDone reviews to see how a power user can benefit from this software. Call Software Finder at (661) 384-7070 for more details.

Pros And Cons of DoneDone

Pros

  • Easy to use

  • Reduces the risk of broken email chains

  • A good alternative to using bulky software for bug and task tracking

  • API access is available

  • Robust features

Cons

  • No free version available

  • May not be suitable for large enterprises

  • Multi-language support not available

DoneDone Pricing

Collaborate

Bug, issue, and task tracking internally and with your clients

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What's Included

  • Custom Workflows

  • Unlimited Projects

  • Integrations

  • Project, Task & Team Reporting

  • Due Dates

  • Task Description Templates

  • API Access

  • Kanban (coming soon)

Outreach

DoneDone Mailboxes for customer support and feedback management

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What's Included

  • Everything in Collaborate and:

  • Unlimited Mailboxes

  • Mailbox & Conversation Reporting

  • Office Hours

  • Auto-Responder

  • Saved Replies

Disclaimer: The pricing details were last updated on Sep 17, 2025 from the vendor's website. Please contact us for a tailored pricing list.

Frequently Asked Questions

DoneDone is a versatile tool that caters to small businesses, particularly software development companies, IT departments, customer support teams, marketing agencies, and project management professionals.

DoneDone cost is based on the subscription plan you select. The available plans include Collaborate, priced at $5 per user per month, and Outreach, priced at $10 per user per month.

A mobile application is available, but there is no indication of compatibility with mobile devices.

DoneDone offers both API access and webhooks.

DoneDone supports English.

DoneDone is a help desk solution that lets you manage your projects, customer support, and other tasks all in one place.

DoneDone integrates with various third-party applications such as GitHub, Google Drive, Pabbly Connect, Slack, Harvest, Glip, and Webex, using Zapier.

Support options for DoneDone include FAQs, email, and a knowledge base.