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Explore DoneDone, an agile software designed to streamline bug, task, and issue tracking. With its intuitive interface, manage your development, testing, and customer support efficiently. No more messy spreadsheets or bulky software, just a simple, robust solution for your small business needs.

DoneDone Specifications

Time Tracking

Task Management

Reporting

Budget Management

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What Is DoneDone?

Overview

DoneDone is a comprehensive issue-tracking and project management software designed to streamline task management and enhance team collaboration. With its intuitive interface and powerful features, the software provides a centralized solution for teams to track, manage, and resolve tasks and issues effectively. Whether it's bug tracking, customer support, or project planning, DoneDone helps businesses stay organized and productive.

What Is DoneDone Best For?

DoneDone software known for its ability to manage projects and customer support in one comprehensive platform. Your support team can track tasks, bugs, and issues efficiently, ensuring no work slips through the cracks. The software offers features such as shared inboxes for seamless email ticketing and customizable workflows to fit unique business needs.

DoneDone Pricing

DoneDone pricing depends on what subscription plan you choose. The vendor offers the following:
  • Collaborate - $5/user/month
  • Outreach - $10/user/month

Disclaimer: The pricing is subject to change.

DoneDone Integrations

Using Zapier, DoneDone can connect with a wide range of third-party applications. Other integrations include the following but are not limited to:

How Does DoneDone Work?

Here is a step-by-step guide on how to start using the DoneDone project management software:

  • Log in to the software using the credentials
  • Track tasks and manage projects from the central hub dashboard
  • Click the 'New Project' button and provide relevant project details such as name, description, and team members involved
  • Within each project, you can add specific issues or tasks. Click on 'New Issue' and fill in the necessary details like title, description, priority, and assignee
  • Assign tasks to team members by selecting their names from the dropdown menu in the issue details
  • Keep track of task progress through status updates and comments. Team members can communicate and collaborate on each issue
  • Once a task is completed, mark it as 'Resolved'. This indicates that the issue has been successfully addressed
  • Analyze project performance and track team efficiency
Watch a free DoneDone demo to learn more about its different functionalities.

Who Is DoneDone For?

DoneDone caters to small businesses. It is particularly beneficial for:

  • Software development companies
  • IT departments
  • Customer support teams
  • Marketing agencies
  • Project management professionals

Is DoneDone Right For You?

DoneDone is ideal for businesses seeking a comprehensive issue-tracking and project management solution. Its user-friendly interface and customizable features make it adaptable to various industries and sectors. Moreover, DoneDone strongly emphasizes security and compliance, protecting your sensitive data. With robust protocols in place, businesses can trust in the integrity and safety of their information while benefiting from enhanced productivity and streamlined workflows.

Read DoneDone reviews to see how a power user can benefit from this software. Call Software Finder at (661) 384-7070 for more details.

DoneDone Features

DoneDone provides a seamless platform for issue and task tracking within projects. This functionality allows teams to categorize and prioritize issues, ensuring they are addressed promptly and efficiently.

how it worksSee How It Works

The software allows you to create custom workflows, defining stages and transitions that align perfectly with your team's unique needs. This level of flexibility ensures that your projects are managed in the most efficient way possible.

how it worksSee How It Works

DoneDone facilitates seamless collaboration among team members. Users can easily comment on issues, update statuses, and communicate effectively within the platform. This fosters a productive and communicative work environment, which is essential for tackling tasks and projects as a team.

how it worksSee How It Works

Keeping tabs on project progress is made easy with project dashboards. These dashboards offer a comprehensive overview of project status, allowing you to quickly assess how tasks progress. Key metrics and insights are readily available, empowering you to make informed decisions.

how it worksSee How It Works

You can generate detailed reports to thoroughly analyze project performance and team efficiency. These DoneDone reports can answer important questions like how long the team takes to respond to support tickets. By leveraging data-driven insights, you can make strategic adjustments to enhance productivity and streamline workflow management.

how it worksSee How It Works

Pros and Cons of DoneDone

Pros

  • Easy to use
  • Reduces the risk of broken email chains
  • A good alternative to using bulky software for bug and task tracking
  • API access is available
  • Robust features

Cons

  • No free version available
  • May not be suitable for large enterprises
  • Multi-language support not available

DoneDone Pricing

Collaborate

Bug, issue, and task tracking internally and with your clients

eyeeye

View Price

What's Included

  • Custom Workflows

  • Unlimited Projects

  • Integrations

  • Project, Task & Team Reporting

  • Due Dates

  • Task Description Templates

  • API Access

  • Kanban (coming soon)

Outreach

DoneDone Mailboxes for customer support and feedback management

eyeeye

View Price

What's Included

  • Everything in Collaborate and:

  • Unlimited Mailboxes

  • Mailbox & Conversation Reporting

  • Office Hours

  • Auto-Responder

  • Saved Replies

DoneDone Reviews

Overall Rating

4.6

49 Review(s)

Rating Distribution

5

star

(32)

4

star

(13)

3

star

(3)

2

star

(1)

1

star

September 2023

Bad customer service we feel stolen from

Jonathan

Computer Software

Ease of use

4

Value for money

6

Customer Support

5

Functionality

6

Pros

The user interface is straightforward and the limited available features work seamlessly.

Cons

The customer experience has been extremely disappointing. We purchased a lifetime membership but they refuse to honor our unredeemed codes essentially taking our money. The slow development progress and lack of customer focus make this product a poor choice.

September 2022

DoneDone Easy to use.

Anonymous

Anonymous

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

Pros

The webbased system is userfriendly and features a simple interface.

Cons

Currently I cant access DoneDone 2 with my existing credentials.

January 2022

Great Task management software for teams

Anonymous

Anonymous

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

Pros

What I appreciated most about the software is its ability to track the status of invoices and purchase orders within our workflow.

Cons

It lacks the ability to import a summary into Excel as desired but considering the price its acceptable.

View All 49 Reviews

Frequently Asked Questions

DoneDone is a versatile tool that caters to small businesses, particularly software development companies, IT departments, customer support teams, marketing agencies, and project management professionals.