Real Estate, 51-100 employees
More than a year
“Usage Survey”
Pros
it has significantly improved electronic signatures.
Cons
There is nothing we dislike about it; we prefer it over our previous program.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Not Specified, 1-10 employees
More than a year
“Great System, Don't love the company”
Pros
I LOVE their system which is excellent, especially for real estate transactions. We rely on it for digital signatures, transaction management, and more.
Cons
The worst part about dotloop is that it is been acquired by Zillow and now shares data with them. As an agent, we input a lot of personal data into this system during transactions.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Real Estate, 51-100 employees
More than a year
“Dotloop”
Pros
Their Accessibility is crucial for my daily real estate tasks.
Cons
When I start learning a new system, I find the learning phase to be the toughest part.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Real Estate, 500+ employees
More than a year
“Dotloop”
Pros
it is very easy for me to creating, uploading, and managing documentse with dotloop.
Cons
The only way to delete a document if you pull an incorrect one is to archive it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Real Estate, 51-100 employees
More than a year
“Productivity and support”
Pros
This software is incredibly user-friendly, boosts productivity, and offers great customer support.
Cons
For new users, it may seem complex, but with hands-on training and support from both local and dotloop teams, it becomes manageable also the chat support can be a great help.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Real Estate, 51-100 employees
More than a year
“Dotloop the best document/signature tool avaiable”
Pros
Loops and sharing capabilities make dotloop indispensable for real estate professionals, allowing seamless collaboration.
Cons
It would be better if template editing were easier to set up on the client side, but the dotloop team does a great job setting up our documents.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Real Estate, 1-10 employees
More than a year
“Ryans review”
Pros
Dotloop's widespread use in my market streamlines transactions with other agents. I appreciate features like document splitting and customization.
Cons
I can not think of anything I don't like about it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Real Estate, 11-50 employees
More than a year
“High volume admin point of view”
Pros
What I love most are the Ease of access and Loop Templates.
Cons
I really wish I could choose the order of signing and have more options to customize the documents.
Rating Distribution
Ease of use
6
Value for money
10
Customer Support
5
Functionality
6
Not Specified, 500+ employees
More than a year
“Good end-user experience for me”
Pros
DotLoop makes signing documents a breeze, especially in real estate. It's intuitive and simple to navigate, even for those not tech-savvy like me. Signing and sharing documents electronically speeds up the closing process significantly, eliminating the headache of paperwork.
Cons
DotLoop has its downsides. Sometimes, the software glitches, especially with large documents. Also, for occasional users like me, it can be overwhelming due to its many features, making the learning curve steep.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
5
Functionality
6
Real Estate, 11-50 employees
More than a year
“Generally Effective and Simple to Learn, But Pricey and Not Without Idiosyncrasies”
Pros
I have been using it consistently for about five or six years now. Its user-friendly interface and excellent organizational features make it my top choice.
Cons
Despite my fondness for the software, it comes with various quirks that can be quite annoying. I have figured out some workarounds but there are still moments of frustration.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
5
Functionality
6
Real Estate, 11-50 employees
More than a year
“Couldn't do my job without DotLoop, it rocks!!”
Pros
I appreciate Clients signing with ease and effortless organization of transactions .
Cons
I have to say, this is hands down the best electronic signature platform available.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Real Estate, 1-10 employees
Less than 6 months
“Knowledge of DotLoop”
Pros
MY fav feature is Managing transactions with speed and precision which is key.
Cons
To truly evaluate it, I need to use it more.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
8
Functionality
8
Real Estate, 500+ employees
More than a year
“Dotloop Daily User”
Pros
It effortlessly manages my files and is very user-friendly.
Cons
It is frustrating that I can not use a secondary signature with the same email address. Many of my elderly clients share an email, so I end up having to pay extra for DocuSign.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Wholesale, 1-10 employees
Less than a year
“about dotloop”
Pros
for me Sending and receiving signatures remotely is a huge plus.
Cons
When I first started using this app, I struggled with navigation.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
5
Functionality
6
Real Estate, 1-10 employees
More than a year
“Ease of Use”
Pros
DotLoop's ease of use is a lifesaver, especially for someone like me who isn't tech-savvy.
Cons
No complaints at the moment. I prefer dotloop over docusign.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Real Estate, 500+ employees
More than a year
“Dotloop”
Pros
Dotloop's simplicity streamlines my work and keeps transactions running smoothly in real-time.
Cons
I have not encountered any cons with Dotloop so far. I am quite satisfied with everything.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Real Estate, 500+ employees
Less than a year
“real estate”
Pros
it is easy to learn and train, with a great step-by-step process.
Cons
I have not encountered any issues yet. So far, it is been great.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Not Specified, 11-50 employees
Less than a year
“Everyday Use Tool for Real Estate”
Pros
Electronic signatures and file sharing are lifesavers. They simplify my tasks significantly.
Cons
The biggest drawback is getting clients to respond through dotloop. The company name needs more assurance when sending emails.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Real Estate, 500+ employees
More than a year
“Dotloop makes my job easier”
Pros
I love how easy it is to use and explain the signing process.
Cons
It is annoying how it constantly prompts my clients to enroll.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Real Estate, 500+ employees
Less than 6 months
“Survey for Capterra”
Pros
Having everything in one place is crucial for me.
Cons
There is absolutely nothing I dislike about this software. Also, I believe surveys should allow shorter responses if desired.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
