Total 101 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

86%

4

Stars

10%

3

Stars

2%

2

Stars

0%

1

Stars

2%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

N
Nichele

Real Estate, 1-10 employees

More than a year

5.0

DotLoop

Pros

The convenience of having all my transactions in one place is invaluable.

Cons

So far, I have not found any downsides. This software allows me to work seamlessly 24/7.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M
Melissa

Construction, 11-50 employees

More than a year

5.0

Such an amazing software

Pros

The software is incredibly easy to use, and the customer support is outstanding. They're always there to help when I encounter any issues.

Cons

the loops can be confusing and intimidating, but other than that, it is easy to use.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

R
richard

Real Estate, 1-10 employees

Less than a year

5.0

Dotloop Review

Pros

Managing land exchanges electronically saves me tons of time. Dotloop offers more options than zipForm and is much easier to use. Editing PDFs is a breeze.

Cons

There are not enough options for indicating the stage of a transaction. For instance, there's no "accepted offer" status. It would be helpful to customize statuses, but unfortunately, that is not possible.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

M
Merribeth

Real Estate, 1-10 employees

More than a year

3.0

Expensive and Not User Friendly

Pros

Dotloop's robust security measures and document storage capabilities are impressive.

Cons

It is too expensive and not very user-friendly for both agents and clients.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

4

Functionality

6

T
Trey

Transportation/Trucking/Railroad, 11-50 employees

Less than a year

5.0

Extremely versatile

Pros

Universal usage is a big plus for me.

Cons

I have nothing negative to say about this product.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K
Kathryn

Real Estate, 101-500 employees

More than a year

5.0

Love Dotloop

Pros

Dotloop is easy to learn and keeps my transactions organized.

Cons

I can't think of any cons because Dotloop fulfills all my needs.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S
Shannon

Real Estate, 1-10 employees

More than a year

5.0

Great for real estate

Pros

This software have state forms which are already included and updated, which is fantastic.

Cons

It does not perform well on iOS tablets at all.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

G
Gloria

Real Estate, 101-500 employees

More than a year

5.0

The software is user friendly.

Pros

This software having all forms in one place simplifies management.

Cons

It lacks information buttons to assist with complicated functions for average users.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

M
Melinda

Real Estate, 500+ employees

More than a year

5.0

Dot loop Realtor Review

Pros

Filing forms for initials and signatures is a breeze, and it links seamlessly to other devices.

Cons

As a regular user, my information should be saved in the library without requiring edits every time I log in for a sale or listing.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

B
Becky

Real Estate, 1-10 employees

Less than 6 months

5.0

Makes ease of paperwork

Pros

Both agents and clients find the software very user-friendly, especially during electronic signing.

Cons

Finding training videos or articles in the help center can be tricky. It would be more convenient if it were easily accessible from the tabs above.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C
Colette

Real Estate, 51-100 employees

Less than a year

5.0

Great Platform

Pros

Using it daily, I find Dotloop easy to navigate and it neatly keeps all documents together.

Cons

Sometimes, hitting a snag when submitting for review can be frustrating.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R
Rima

Real Estate, 500+ employees

More than a year

5.0

Life Savor

Pros

it is easy to setting up and accessing documents is easy. I can store docs effortlessly, saving me time. Plus, the outstanding customer service and unbeatable price seal the deal.

Cons

My experience with dotloop has been flawless. The software operates swiftly, accomplishes tasks efficiently, and boasts top-notch customer service.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Angela

Real Estate, 500+ employees

More than a year

5.0

Makes my life easier!

Pros

I love how it tracks everything! As a TC, being able to view the history of a document helps me see if it is been sent, viewed, or altered.

Cons

While my colleagues have not invested the time to master it, I absolutely adore DLoop! Understanding it fully is key to appreciating its value.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S
Steven

Media Production, 1-10 employees

More than a year

5.0

As I started in real estate- this is what my business grew with.

Pros

Dotloop makes it simple for me to manage transactions and keep track of deals in my real estate pipeline.

Cons

Dotloop has truly impressed me with its comprehensive approach! It offers solutions and fixes for every major task I aim to tackle.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

K
kimberly

Real Estate, 1-10 employees

More than a year

5.0

A Real Estate Agent's Perspective on Dotloop

Pros

Organizing all real estate transactions in one file, from start to finish, makes tracking easy. Sharing documents and tracking their history is simple, and task creation ensures accountability and follow-up.

Cons

The only downside to this software is that when corrections are needed on contracts, you have to download and re-upload the documents, otherwise, all signatures are cleared, and the process has to be repeated.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

M
Mark

Real Estate, 11-50 employees

1.0

Dot Loop is Dot Poop

Pros

Unfortunately, nothing really worked with Dotloop. The customer service was horrible, and the setup was too complicated.

Cons

Their Customer service is abysmal, and the product pales in comparison to Docusign.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

2

Functionality

3

Z
Zach

Management Consulting, 51-100 employees

Less than 6 months

4.0

Dotloop saved a lot of time for me and my real estate agent when renting a new place recently.

Pros

Digitally signing my lease was a breeze with Dotloop. Relevant clauses were pre-highlighted, simplifying the process.

Cons

While some features are not immediately obvious to me, I am certain real estate agents utilize the platform's full potential far more extensively.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

10

Functionality

10

T
Tim

Real Estate, 11-50 employees

Less than a year

5.0

Easy to use

Pros

I appreciate the ease of use! Dotloop's user-friendly platform keeps all documents in one accessible place with signatures.

Cons

I can not find a single flaw. It is incredibly user-friendly and simplifies sharing among all transaction parties.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

G
Gene

Real Estate, 500+ employees

Less than a year

5.0

Outstanding Real Estate Transaction Management Software

Pros

Dotloop is ideally integrated with GAR forms, making real estate transactions easy and efficient. Templates for various transactions and client types not only enhance efficiency but also reduce errors.

Cons

when making minor corrections like updating a receipt date, the system wipes out signed documents, necessitating a resend to clients.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D
Douglass

Real Estate, 51-100 employees

Less than a year

5.0

Dotloop Review

Pros

Organizing documents is a breeze with Dotloop's user-friendly interface.

Cons

There is an excess of unnecessary documents cluttering the platform.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10