Total 101 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

86%

4

Stars

10%

3

Stars

2%

2

Stars

0%

1

Stars

2%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

CB
Christiopher Buttrum

HomeWire Inc, 1-10 employees

Less than 6 months

1.0

Very frustrating experience with Dotloop

Pros

?

Cons

We had a very frustrating experience with Dotloop. The services and capabilities presented during the sales process did not match what was actually delivered. The approach felt very sales-driven—big promises upfront, but far less follow-through once we were in. That disconnect made the entire experience difficult to navigate. Transparency matters in business, and unfortunately, that was lacking here. Proceed with caution and make sure everything is clearly documented before committing.

Rating Distribution

Ease of use

1

Value for money

1

Customer Support

1

Functionality

1

C
Crystal

Real Estate, 1-10 employees

More than a year

4.0

Dotloop Review

Pros

Dotloop is easy for me to use, and I appreciate being able to see my history, it is so user-friendly.

Cons

Sometimes, it decides to boot me at random times, making me go through the hassle of retrieving a code to log back in. It's quite inconvenient.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

L
Lisa

Real Estate, 1-10 employees

More than a year

5.0

Make your transaction easier

Pros

it makes transactions flow smoothly and simply. Neither buyers nor sellers have any issues with it, and even staff from various departments find it easy to use.

Cons

I have not encountered any complaints or problems.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M
Mukhabbat

Real Estate, 51-100 employees

More than a year

5.0

Thank you feedback Dot Loop

Pros

The simplicity of dotloop makes it incredibly easy to use. I am grateful for that!

Cons

As a buying Agent, I do not face any issues getting signatures from buyers.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B
Bo

Real Estate, 11-50 employees

More than a year

5.0

An invaluable tool to manage documents in a transaction

Pros

When I started at my current office, they claimed to be paperless, which I doubted. However, with dotloop, it is true, I have no physical files cluttering my workspace anymore. Everything I need is managed effortlessly within dotloop.

Cons

I find dotloop to have a learning curve. Depending on my needs, this curve can be either gentle or steep. While I'm adept at using software and hardware, I can almost fully utilize dotloop.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

D
Deborah

Real Estate, 11-50 employees

Less than a year

5.0

SIMPLEST FOR DOCUMENT MANAGEMENT AND ESIGN

Pros

I adore how effortless it is to prepare, share, and sign all my sales documents, whether I am on my laptop or smartphone.

Cons

Dealing with many elderly sellers who only have one email address poses a challenge since dotloop requires a separate email for each signor.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

L
Lori

Real Estate, 1-10 employees

More than a year

5.0

Dotloop signature

Pros

Using dotloop for signatures is a breeze, and I really like it.

Cons

I do not really have any cons to mention about the program.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Not Specified, 51-100 employees

Less than a year

5.0

DotLoop for Real Estate Brokers

Pros

Everything I need ,documents and signing is conveniently in one place with dotloop.

Cons

I do not think that should hinder my ability to share a selected group of documents at once.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

D
Donald

Real Estate, 1-10 employees

More than a year

5.0

Dotloop, the better option

Pros

Dotloop goes the extra mile by organizing documents into different "Loops," keeping me focused and organized. And now, it syncs with the MLS, which is fantastic.

Cons

Occasionally, clients have trouble finding the email to E-sign because it ends up in their SPAM folder. I always advise them to check there.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M
Maria

Real Estate, 101-500 employees

More than a year

5.0

VERY USER FRIENDLY. WHAT YOU PUT INTO IT AND USE OUT OF IT WILL SHOW

Pros

The way dotloop guides clients through signing is straightforward and saves them time, which they appreciate. Inputting information at the start ensures autofill accuracy, which speeds up the process.

Cons

Sometimes signees struggle to sign past the part they need to sign. Usually, it is due to user input error or clicking the tab incorrectly. I believe it's more of a human error than a fault of dotloop.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

J
Jeniffer

Accounting, 51-100 employees

More than a year

5.0

Dotloop review

Pros

The interface of dotloop is intuitive, making transactions seamless for all parties involved.

Cons

Currently, there is nothing I like least about dotloop.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

M
Melinda

Human Resources, 11-50 employees

More than a year

5.0

With dotloop - Digital Signature Is Easy

Pros

I am impressed by the array of file sharing features in dotloop, and I feel secure using it. The digital signature feature is fantastic and has greatly enhanced my efficiency.

Cons

It has been an excellent digital signature solution for us. I have no dislikes.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

A
Anuj

Real Estate, 1-10 employees

More than a year

5.0

Dootloop FTW!

Pros

Managing multiple projects and documents within dotloop has been essential for my real estate business.

Cons

The only annoyance I face is logging in. I always forget my password. Honestly, there is not much to dislike about Dotloop.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

D
DAwn

Real Estate, 11-50 employees

More than a year

5.0

Use dotloop for all your e-Signings

Pros

Setting up, managing, and sending documents through dotloop is a breeze. Just add the person, drag and drop the document, and it's done.

Cons

I have not found anything I dislike about dotloop.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J
Jim

Real Estate, 1-10 employees

More than a year

5.0

Love dotloop!

Pros

The learning curve for dotloop is gentle, and I appreciate being able to organize files for each property and archive what is no longer needed.

Cons

I wish I could remove a person from the loop.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

A
Anonymous

Not Specified, 1-10 employees

More than a year

5.0

Easy to use

Pros

Their ease of use extends to clients who are not tech-savvy, which is a big win.

Cons

It would be helpful if, when adding a person to a loop, it pulled all the information from the contacts.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K
Kaye

Real Estate, 11-50 employees

Less than a year

5.0

Dot Loop Review!

Pros

it excels in visuals, document organization, signature software, everything I need for real estate transactions.

Cons

I have never encountered any issues with this software. I love using this website more than any other I've used.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

A
Aryn

Real Estate, 1-10 employees

More than a year

3.0

My go to resource

Pros

Being able to connect with clients and share information efficiently is a huge plus for me. Dotloop's thoughtful features make my work easier.

Cons

While working on documents, it sometimes jumps back to the first page for no reason after clicking on a text box or signature. I also occasionally face trouble sharing multiple documents because some are shared with a limited group. However, I do not think this should hinder my ability to share a selected group of documents at once.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

E
Emily

Real Estate, 500+ employees

More than a year

5.0

Absolutely worth it.

Pros

DocuSign integration and keeping everyone informed are strengths of dotloop.

Cons

It is a bit too expensive if you do not use it daily.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J
Jason

Real Estate, 500+ employees

Less than 6 months

5.0

First week of use

Pros

The user experience and interface of dotloop are top-notch.

Cons

Not sure yet... I guess it would be beneficial to integrate with the brokerage's CRM so data is automatically transferred from the CRM into Dotloop when a loop is created.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10