Christiopher Buttrum
HomeWire Inc, 1-10 employees
Less than 6 months
“Very frustrating experience with Dotloop
Pros
?
Cons
We had a very frustrating experience with Dotloop. The services and capabilities presented during the sales process did not match what was actually delivered. The approach felt very sales-driven—big promises upfront, but far less follow-through once we were in. That disconnect made the entire experience difficult to navigate. Transparency matters in business, and unfortunately, that was lacking here. Proceed with caution and make sure everything is clearly documented before committing.
Rating Distribution
Ease of use
1
Value for money
1
Customer Support
1
Functionality
1
Crystal
Real Estate, 1-10 employees
More than a year
“Dotloop Review
Pros
Dotloop is easy for me to use, and I appreciate being able to see my history, it is so user-friendly.
Cons
Sometimes, it decides to boot me at random times, making me go through the hassle of retrieving a code to log back in. It's quite inconvenient.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Lisa
Real Estate, 1-10 employees
More than a year
“Make your transaction easier
Pros
it makes transactions flow smoothly and simply. Neither buyers nor sellers have any issues with it, and even staff from various departments find it easy to use.
Cons
I have not encountered any complaints or problems.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mukhabbat
Real Estate, 51-100 employees
More than a year
“Thank you feedback Dot Loop
Pros
The simplicity of dotloop makes it incredibly easy to use. I am grateful for that!
Cons
As a buying Agent, I do not face any issues getting signatures from buyers.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Bo
Real Estate, 11-50 employees
More than a year
“An invaluable tool to manage documents in a transaction
Pros
When I started at my current office, they claimed to be paperless, which I doubted. However, with dotloop, it is true, I have no physical files cluttering my workspace anymore. Everything I need is managed effortlessly within dotloop.
Cons
I find dotloop to have a learning curve. Depending on my needs, this curve can be either gentle or steep. While I'm adept at using software and hardware, I can almost fully utilize dotloop.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Deborah
Real Estate, 11-50 employees
Less than a year
“SIMPLEST FOR DOCUMENT MANAGEMENT AND ESIGN
Pros
I adore how effortless it is to prepare, share, and sign all my sales documents, whether I am on my laptop or smartphone.
Cons
Dealing with many elderly sellers who only have one email address poses a challenge since dotloop requires a separate email for each signor.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Lori
Real Estate, 1-10 employees
More than a year
“Dotloop signature
Pros
Using dotloop for signatures is a breeze, and I really like it.
Cons
I do not really have any cons to mention about the program.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 51-100 employees
Less than a year
“DotLoop for Real Estate Brokers
Pros
Everything I need ,documents and signing is conveniently in one place with dotloop.
Cons
I do not think that should hinder my ability to share a selected group of documents at once.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Donald
Real Estate, 1-10 employees
More than a year
“Dotloop, the better option
Pros
Dotloop goes the extra mile by organizing documents into different "Loops," keeping me focused and organized. And now, it syncs with the MLS, which is fantastic.
Cons
Occasionally, clients have trouble finding the email to E-sign because it ends up in their SPAM folder. I always advise them to check there.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Maria
Real Estate, 101-500 employees
More than a year
“VERY USER FRIENDLY. WHAT YOU PUT INTO IT AND USE OUT OF IT WILL SHOW
Pros
The way dotloop guides clients through signing is straightforward and saves them time, which they appreciate. Inputting information at the start ensures autofill accuracy, which speeds up the process.
Cons
Sometimes signees struggle to sign past the part they need to sign. Usually, it is due to user input error or clicking the tab incorrectly. I believe it's more of a human error than a fault of dotloop.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Jeniffer
Accounting, 51-100 employees
More than a year
“Dotloop review
Pros
The interface of dotloop is intuitive, making transactions seamless for all parties involved.
Cons
Currently, there is nothing I like least about dotloop.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Melinda
Human Resources, 11-50 employees
More than a year
“With dotloop - Digital Signature Is Easy
Pros
I am impressed by the array of file sharing features in dotloop, and I feel secure using it. The digital signature feature is fantastic and has greatly enhanced my efficiency.
Cons
It has been an excellent digital signature solution for us. I have no dislikes.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Anuj
Real Estate, 1-10 employees
More than a year
“Dootloop FTW!
Pros
Managing multiple projects and documents within dotloop has been essential for my real estate business.
Cons
The only annoyance I face is logging in. I always forget my password. Honestly, there is not much to dislike about Dotloop.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
DAwn
Real Estate, 11-50 employees
More than a year
“Use dotloop for all your e-Signings
Pros
Setting up, managing, and sending documents through dotloop is a breeze. Just add the person, drag and drop the document, and it's done.
Cons
I have not found anything I dislike about dotloop.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jim
Real Estate, 1-10 employees
More than a year
“Love dotloop!
Pros
The learning curve for dotloop is gentle, and I appreciate being able to organize files for each property and archive what is no longer needed.
Cons
I wish I could remove a person from the loop.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Anonymous
Not Specified, 1-10 employees
More than a year
“Easy to use
Pros
Their ease of use extends to clients who are not tech-savvy, which is a big win.
Cons
It would be helpful if, when adding a person to a loop, it pulled all the information from the contacts.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kaye
Real Estate, 11-50 employees
Less than a year
“Dot Loop Review!
Pros
it excels in visuals, document organization, signature software, everything I need for real estate transactions.
Cons
I have never encountered any issues with this software. I love using this website more than any other I've used.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Aryn
Real Estate, 1-10 employees
More than a year
“My go to resource
Pros
Being able to connect with clients and share information efficiently is a huge plus for me. Dotloop's thoughtful features make my work easier.
Cons
While working on documents, it sometimes jumps back to the first page for no reason after clicking on a text box or signature. I also occasionally face trouble sharing multiple documents because some are shared with a limited group. However, I do not think this should hinder my ability to share a selected group of documents at once.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Emily
Real Estate, 500+ employees
More than a year
“Absolutely worth it.
Pros
DocuSign integration and keeping everyone informed are strengths of dotloop.
Cons
It is a bit too expensive if you do not use it daily.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jason
Real Estate, 500+ employees
Less than 6 months
“First week of use
Pros
The user experience and interface of dotloop are top-notch.
Cons
Not sure yet... I guess it would be beneficial to integrate with the brokerage's CRM so data is automatically transferred from the CRM into Dotloop when a loop is created.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Verne
Real Estate, 51-100 employees
More than a year
“Usage Survey
Pros
it has significantly improved electronic signatures.
Cons
There is nothing we dislike about it; we prefer it over our previous program.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Anonymous
Not Specified, 1-10 employees
More than a year
“Great System, Don't love the company
Pros
I LOVE their system which is excellent, especially for real estate transactions. We rely on it for digital signatures, transaction management, and more.
Cons
The worst part about dotloop is that it is been acquired by Zillow and now shares data with them. As an agent, we input a lot of personal data into this system during transactions.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Jeri
Real Estate, 51-100 employees
More than a year
“Dotloop
Pros
Their Accessibility is crucial for my daily real estate tasks.
Cons
When I start learning a new system, I find the learning phase to be the toughest part.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sheila
Real Estate, 500+ employees
More than a year
“Dotloop
Pros
it is very easy for me to creating, uploading, and managing documentse with dotloop.
Cons
The only way to delete a document if you pull an incorrect one is to archive it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Johnny
Real Estate, 51-100 employees
More than a year
“Productivity and support
Pros
This software is incredibly user-friendly, boosts productivity, and offers great customer support.
Cons
For new users, it may seem complex, but with hands-on training and support from both local and dotloop teams, it becomes manageable also the chat support can be a great help.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
mark
Real Estate, 51-100 employees
More than a year
“Dotloop the best document/signature tool avaiable
Pros
Loops and sharing capabilities make dotloop indispensable for real estate professionals, allowing seamless collaboration.
Cons
It would be better if template editing were easier to set up on the client side, but the dotloop team does a great job setting up our documents.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ryan
Real Estate, 1-10 employees
More than a year
“Ryans review
Pros
Dotloop's widespread use in my market streamlines transactions with other agents. I appreciate features like document splitting and customization.
Cons
I can not think of anything I don't like about it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Nicole
Real Estate, 11-50 employees
More than a year
“High volume admin point of view
Pros
What I love most are the Ease of access and Loop Templates.
Cons
I really wish I could choose the order of signing and have more options to customize the documents.
Rating Distribution
Ease of use
6
Value for money
10
Customer Support
5
Functionality
6
Anonymous
Not Specified, 500+ employees
More than a year
“Good end-user experience for me
Pros
DotLoop makes signing documents a breeze, especially in real estate. It's intuitive and simple to navigate, even for those not tech-savvy like me. Signing and sharing documents electronically speeds up the closing process significantly, eliminating the headache of paperwork.
Cons
DotLoop has its downsides. Sometimes, the software glitches, especially with large documents. Also, for occasional users like me, it can be overwhelming due to its many features, making the learning curve steep.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
5
Functionality
6
Andrew
Real Estate, 11-50 employees
More than a year
“Generally Effective and Simple to Learn, But Pricey and Not Without Idiosyncrasies
Pros
I have been using it consistently for about five or six years now. Its user-friendly interface and excellent organizational features make it my top choice.
Cons
Despite my fondness for the software, it comes with various quirks that can be quite annoying. I have figured out some workarounds but there are still moments of frustration.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
5
Functionality
6
Yola
Real Estate, 11-50 employees
More than a year
“Couldn't do my job without DotLoop, it rocks!!
Pros
I appreciate Clients signing with ease and effortless organization of transactions .
Cons
I have to say, this is hands down the best electronic signature platform available.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Fran
Real Estate, 1-10 employees
Less than 6 months
“Knowledge of DotLoop
Pros
MY fav feature is Managing transactions with speed and precision which is key.
Cons
To truly evaluate it, I need to use it more.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
8
Functionality
8
Nicole
Real Estate, 500+ employees
More than a year
“Dotloop Daily User
Pros
It effortlessly manages my files and is very user-friendly.
Cons
It is frustrating that I can not use a secondary signature with the same email address. Many of my elderly clients share an email, so I end up having to pay extra for DocuSign.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Telira
Wholesale, 1-10 employees
Less than a year
“about dotloop
Pros
for me Sending and receiving signatures remotely is a huge plus.
Cons
When I first started using this app, I struggled with navigation.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
5
Functionality
6
Tammy
Real Estate, 1-10 employees
More than a year
“Ease of Use
Pros
DotLoop's ease of use is a lifesaver, especially for someone like me who isn't tech-savvy.
Cons
No complaints at the moment. I prefer dotloop over docusign.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Dalit
Real Estate, 500+ employees
More than a year
“Dotloop
Pros
Dotloop's simplicity streamlines my work and keeps transactions running smoothly in real-time.
Cons
I have not encountered any cons with Dotloop so far. I am quite satisfied with everything.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kishor
Real Estate, 500+ employees
Less than a year
“real estate
Pros
it is easy to learn and train, with a great step-by-step process.
Cons
I have not encountered any issues yet. So far, it is been great.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 11-50 employees
Less than a year
“Everyday Use Tool for Real Estate
Pros
Electronic signatures and file sharing are lifesavers. They simplify my tasks significantly.
Cons
The biggest drawback is getting clients to respond through dotloop. The company name needs more assurance when sending emails.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Randi
Real Estate, 500+ employees
More than a year
“Dotloop makes my job easier
Pros
I love how easy it is to use and explain the signing process.
Cons
It is annoying how it constantly prompts my clients to enroll.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Hyacinth
Real Estate, 500+ employees
Less than 6 months
“Survey for Capterra
Pros
Having everything in one place is crucial for me.
Cons
There is absolutely nothing I dislike about this software. Also, I believe surveys should allow shorter responses if desired.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Nichele
Real Estate, 1-10 employees
More than a year
“DotLoop
Pros
The convenience of having all my transactions in one place is invaluable.
Cons
So far, I have not found any downsides. This software allows me to work seamlessly 24/7.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Melissa
Construction, 11-50 employees
More than a year
“Such an amazing software
Pros
The software is incredibly easy to use, and the customer support is outstanding. They're always there to help when I encounter any issues.
Cons
the loops can be confusing and intimidating, but other than that, it is easy to use.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
richard
Real Estate, 1-10 employees
Less than a year
“Dotloop Review
Pros
Managing land exchanges electronically saves me tons of time. Dotloop offers more options than zipForm and is much easier to use. Editing PDFs is a breeze.
Cons
There are not enough options for indicating the stage of a transaction. For instance, there's no "accepted offer" status. It would be helpful to customize statuses, but unfortunately, that is not possible.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Merribeth
Real Estate, 1-10 employees
More than a year
“Expensive and Not User Friendly
Pros
Dotloop's robust security measures and document storage capabilities are impressive.
Cons
It is too expensive and not very user-friendly for both agents and clients.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
4
Functionality
6
Trey
Transportation/Trucking/Railroad, 11-50 employees
Less than a year
“Extremely versatile
Pros
Universal usage is a big plus for me.
Cons
I have nothing negative to say about this product.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kathryn
Real Estate, 101-500 employees
More than a year
“Love Dotloop
Pros
Dotloop is easy to learn and keeps my transactions organized.
Cons
I can't think of any cons because Dotloop fulfills all my needs.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Shannon
Real Estate, 1-10 employees
More than a year
“Great for real estate
Pros
This software have state forms which are already included and updated, which is fantastic.
Cons
It does not perform well on iOS tablets at all.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Gloria
Real Estate, 101-500 employees
More than a year
“The software is user friendly.
Pros
This software having all forms in one place simplifies management.
Cons
It lacks information buttons to assist with complicated functions for average users.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Melinda
Real Estate, 500+ employees
More than a year
“Dot loop Realtor Review
Pros
Filing forms for initials and signatures is a breeze, and it links seamlessly to other devices.
Cons
As a regular user, my information should be saved in the library without requiring edits every time I log in for a sale or listing.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Becky
Real Estate, 1-10 employees
Less than 6 months
“Makes ease of paperwork
Pros
Both agents and clients find the software very user-friendly, especially during electronic signing.
Cons
Finding training videos or articles in the help center can be tricky. It would be more convenient if it were easily accessible from the tabs above.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
