Total 101 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

86%

4

Stars

10%

3

Stars

2%

2

Stars

0%

1

Stars

2%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

L
Lindsay

Real Estate, 1-10 employees

More than a year

5.0

Love this product

Pros

for me Signing real estate documents became a breeze with this tool.

Cons

I dislike the limitation of not being able to add information unless prompted.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M
Markita

Real Estate, 51-100 employees

Less than a year

5.0

Dotloop is great!

Pros

Dotloop is incredibly user-friendly; even elderly users find it simple, which is a boon in today's busy market.

Cons

I have not had the time to watch all the instructional videos for dotloop, so any issues I've encountered are likely due to my own lack of familiarity with all its features.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J
James

Real Estate, 1-10 employees

More than a year

5.0

Works Well

Pros

It simplifies electronic submissions and signatures while providing a documented transaction record.

Cons

I have not noticed any downsides to this item.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

G
Gene

Real Estate, 1-10 employees

More than a year

5.0

DotLoop Works for Me

Pros

I am a huge fan of DotLoop; I even opted to pay for it personally when my previous company stopped using it. The software has been flawless, and their support team is always prompt and helpful.

Cons

I can not think of any negatives. There is nothing I dislike, except for filling out this survey.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D
Diane

Real Estate, 1-10 employees

More than a year

5.0

User Friendly Platform for Digital Signings

Pros

This product is incredibly intuitive, making customer signatures safer and more straightforward.

Cons

It would be convenient to have the option to change or add email addresses for signers.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

10

J
Janet

Real Estate, 11-50 employees

More than a year

5.0

Excellent

Pros

It is functional and user-friendly, catering to customers of all tech aptitudes.

Cons

Some couples share a single email account, so both of their signatures can't be electronically signed.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Not Specified, 51-100 employees

Less than 6 months

5.0

Real Estate Ease

Pros

dotloop was indispensable for document sharing among agents and offices.

Cons

Teaching people how to create copies of already existing loops was challenging.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

M
Mattie

Real Estate, 1-10 employees

More than a year

5.0

Value for the price.

Pros

Overall, using dotloop is a breeze.

Cons

Initially, the software seemed difficult to use.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M
Myra

Real Estate, 500+ employees

More than a year

5.0

Realtor Review

Pros

Their features like Uploading, creating, and sending necessary documents for real estate transactions is a cinch.

Cons

Currently, I can not think of anything negative.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

R
Robert

Real Estate, 11-50 employees

More than a year

5.0

Dotloop Review

Pros

It is great for streamlining transactions from listing to closure and managing the pipeline effectively.

Cons

One downside is that most agents in our system are not proficient in using the product, which is not Dotloop's fault. However, I think they could provide revised procedures for agents. I did this for our agents! See the next comment.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J
Jennifer

Religious Institutions, 11-50 employees

Less than 6 months

4.0

Signing Anywhere

Pros

Dotloop holds the promise of enhancing efficiency and facilitating business across various locations.

Cons

I have consistently faced errors while using the mobile app, which became frustrating as it hindered my tasks. I am unsure if it is my phone or user error, but it was certainly irritating.

Rating Distribution

Ease of use

5

Value for money

8

Customer Support

10

Functionality

10

R
Richie

Real Estate, 1-10 employees

More than a year

4.0

Good Signature Software

Pros

The software was instrumental in getting documents signed promptly.

Cons

Sometimes, navigating through the software features can be confusing.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

10

Y
Yvonne

Real Estate, 500+ employees

Less than a year

5.0

This Software the Bees Knees

Pros

Learning this software was a breeze. I adore its versatility in file sharing, electronic signatures, and integration with our CRM for seamless payment processing.

Cons

There is nothing I dislike about this software. I was initially trained on another program until a colleague introduced me to Dotloop, and I have been hooked ever since.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K
Kelly

Real Estate, 1-10 employees

More than a year

5.0

LOVE love love this product!

Pros

We use it extensively for sending applications, management agreements, and leases. The timestamped signatures ensure accuracy and accountability.

Cons

When I first started using dotloop, it was a bit challenging to learn, but now that I am familiar with it, there's nothing I can't do in the program!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S
Selma

Real Estate, 51-100 employees

Less than 6 months

5.0

Great Software

Pros

The functionality and user-friendliness of DotLoop are fantastic.

Cons

I have not really found any cons so far.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M
Maria

Real Estate, 500+ employees

More than a year

5.0

Dotloop is very convenient

Pros

It is easy to use, whether adding, requesting signatures, or collaborating.

Cons

Sometimes, mistakes made in the software can not be corrected.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

T
Tara

Real Estate, 500+ employees

Less than 6 months

5.0

Dotloop User - First Time

Pros

As someone comfortable with technology, using this program for the first time was a breeze.

Cons

I have not encountered any issues! But I might experience some along the way. I am confident that support will be very helpful.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Ali

Real Estate, 1-10 employees

Less than a year

5.0

Am absolute necessity in my everyday routine

Pros

E-signing documents could not be easier with DotLoop; it guides clients through the signing process, allows explanations, and provides tracking options.

Cons

clients who are not comfortable with technology struggle to fill out fields or complete/save a form. They'll fill everything out but forget to click "done signing," causing the document not to auto-save.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

E
Ekaterina

Real Estate, 101-500 employees

Less than a year

5.0

Essential tool for signing and sharing documents

Pros

I appreciate how effortlessly I can set up multi-person signatures and track file openings with read receipts.

Cons

Once you stop paying for the software, you lose access to storage.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L
Lisa

Real Estate, 101-500 employees

Less than 6 months

5.0

Kicked DocuSign to the Curb!

Pros

This software is a godsend for someone like me who struggles with digital tools; it is incredibly simple to use!

Cons

I have not used it enough yet to provide an answer.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10