Total 101 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

86%

4

Stars

10%

3

Stars

2%

2

Stars

0%

1

Stars

2%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

L
Lee

Real Estate, 51-100 employees

Less than 6 months

4.0

Happy New Dotloop User!

Pros

I can handle all forms for my transaction simultaneously with Dotloop, ensuring everything is dated correctly for compliance. It's quick and easy for both me and my clients.

Cons

Though it occasionally experiences glitches, they have all been easily resolved so far.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

B
Brenda

Real Estate, 11-50 employees

Less than a year

5.0

Dotloop saves tons of time?

Pros

This is the best document storage solution I have used. It's simple to use and makes finding previous documents a breeze.

Cons

Everything functions flawlessly, including the mobile app.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M
Michelle

Real Estate, 11-50 employees

Less than a year

5.0

Perfect platform!

Pros

Their Pinterest-like view makes navigation incredibly easy.

Cons

There is absolutely nothing I find fault with regarding the product!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C
Chari

Real Estate, 11-50 employees

Less than 6 months

5.0

Office Loves Dotloop

Pros

I am impressed with Dotloop's autofill feature for lease documents. It is much more efficient than my previous system, saving me time by autofilling supporting documents once the information is uploaded.

Cons

I have found the learning curve steep; mastering it remains a work in progress, but I am determined to catch up with my team's proficiency.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

K
Kaitlin

Consumer Services, 1-10 employees

Less than 6 months

5.0

Time saver

Pros

Dotloop eliminates the need to go into the office every time I need to submit a real estate offer, which is phenomenal.

Cons

It is hard to nitpick when it affords us more time outside the office for just a signature.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

10

Functionality

10

N
Nicole

Real Estate, 51-100 employees

More than a year

5.0

Dotloop review

Pros

The app's ease of use and navigation make it a breeze for me and my clients.

Cons

Finding specific templates by name can be a bit challenging at times.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K
Kara

Real Estate, 1-10 employees

More than a year

5.0

Dotloop for Real Estate Transactions

Pros

It is very user-friendly, and all my agents are satisfied with it.

Cons

If a couple shares a single email, they can not both sign the document individually.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M
Michael

Real Estate, 500+ employees

More than a year

5.0

Dotloop is Awesome!

Pros

Their user-friendly interface and 24/7 support make it a top choice for me.

Cons

I can confidently say I do not feel like I am missing anything with this product.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R
Ray

Real Estate, 11-50 employees

More than a year

5.0

An amazing tool and a must have for every office

Pros

Dotloop simplifies project management and electronic signatures. Their customer support is friendly and prompt, and accessing documents is convenient.

Cons

It is primarily tailored for the real estate sector.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

T
Tonya

Real Estate, 1-10 employees

More than a year

5.0

Love dotloop

Pros

I love how Dotloop helps me with everything, and I use it regularly.

Cons

Dotloop is incredibly intuitive and user-friendly. I had no trouble figuring it out quickly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

F
Francis

Real Estate, 51-100 employees

Less than a year

5.0

Finally found a true transaction management system!

Pros

This software excels in streamlining the transaction process and keeping documents and communication in one place.

Cons

Integration with my company, local association, and MLS requires improvement as accessing all forms within the system is still cumbersome.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

J
Julie

Real Estate, 11-50 employees

More than a year

5.0

On the go!

Pros

I could access Dotloop while on vacation in another state, which was incredibly convenient.

Cons

The inability to delete items, only archive them, is a drawback. I wish there was an option for deletion.

Rating Distribution

Ease of use

10

Value for money

3

Customer Support

10

Functionality

4

J
Jill

Real Estate, 11-50 employees

Less than 6 months

5.0

Realtor

Pros

I found it remarkably easy to wrap up my first transaction without needing any tutorials.

Cons

I have not used it enough to give an answer to this question.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

T
tyler

Real Estate, 11-50 employees

Less than 6 months

5.0

Fast signing process

Pros

Dotloop saves me so much time by allowing me to send everything via email instead of printing it out. Responses are also much faster.

Cons

My initial experience was quite challenging, but I managed through it.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

10

Functionality

8

C
Cheryl

Real Estate, 1-10 employees

More than a year

5.0

Ease of Use

Pros

For someone not tech-savvy like me, Dotloop is easy to follow and correct mistakes.

Cons

I have yet to encounter any issues with Dotloop. I attempted a switch to Doc-U-Sign but found it less user-friendly, so I swiftly returned to Dotloop.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

P
Pamela

Real Estate, 500+ employees

More than a year

5.0

Overview of Dot Loop

Pros

Honestly, I love everything about it, from its user-friendliness to the handy notifications when a client digitally signs.

Cons

I can not think of any cons to mention. I've been using it frequently for years and absolutely love it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M
Mark

Real Estate, 1-10 employees

More than a year

5.0

DotLoop enhances our production

Pros

After 9 years of use, Dotloop continues to make our transaction process easy and streamlined. The ability to pull listing information from the MLS to a buyer loop is fantastic.

Cons

More color scheme options would be a welcome addition.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C
Catherine

Real Estate, 11-50 employees

Less than 6 months

5.0

Critical to My Real Estate Business

Pros

it is very userfriendly and a non tec person can easily understand their interface.

Cons

Many of my older clients share an email address with their spouse, which poses a challenge. While I understand why the software restricts using the same email for both parties, it slows down the process of getting documents signed as I scramble to find alternative email addresses. If there's a workaround I'm missing, I apologize to dotloop.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

10

Functionality

10

B
Barrett

Real Estate, 1-10 employees

More than a year

5.0

Great Product

Pros

The Auto-Fill feature in Dotloop is fantastic! It saves a significant amount of time and helps avoid errors.

Cons

Improving the ease of making changes to text boxes would enhance user experience.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

A
Anonymous

Not Specified, 1-10 employees

More than a year

4.0

Dotloop Review

Pros

In this software everything is highly centralized, just a couple of screens cover almost all inputs, eliminating the need for extensive navigation.

Cons

I struggle with controlling how the pre-fill data is assigned.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9