Musliah
Higher Education, 500+ employees
Less than a year
“Edzo review from me”
Pros
I find it excellent for building patterns for documents and presentations. Client monitoring is simple for me, and the procedures allow my marketing and development teams to produce and maintain documentation effortlessly.
Cons
Although the support team personnel are friendly, I find the company's technical assistance poor since it takes a long time to answer my queries. I've had issues importing a document to transmit because the software becomes bulkier, likely due to the size of the content.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
Jasmine
IT, 1-10 employees
Less than a year
“Excellent for Team communication”
Pros
For me, Edzo is a complete solution for team communication with its great automation tools.
Cons
The performance of the mobile applications needs to be improved.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jeremy
Retail, 500+ employees
More than a year
“Good product”
Pros
I am impressed with the responsiveness of the reports and alerts.
Cons
To my knowledge, there are no points of weakness.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
10
Functionality
6
gouala
Retail, 500+ employees
More than a year
“BD centre provence languedoc”
Pros
I like the fluidity in its handling and find it very clear.
Cons
RAS adapts very well to my profession and my expectations.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Julian
Retail, 500+ employees
More than a year
“Edzo experience”
Pros
I found it easy to learn and appreciate the quick data updates.
Cons
The Excel web export is not very ergonomic, I need to copy it to an Excel sheet to activate the filters at my convenience.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Aurale
Automation, 500+ employees
Less than 6 months
“Good application”
Pros
I found the customer support to be responsive and efficient. It's easy for me to access and use.
Cons
The ergonomics need improvement, and I find it difficult to locate the Analysis dashboard.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Florencio
Retail, 500+ employees
Less than a year
“Edzo”
Pros
I appreciate the simplicity of use on any medium, whether it is a tablet, phone, or computer.
Cons
Although it is easy to use, I require a learning period beforehand.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
10
Functionality
7
Anne
Consultants, 1-10 employees
“A smart and user-friendly application to help remote management”
Pros
I value the artificial intelligence that allows content to be adapted to me as the end user. The software's ability to make training fun and conversational, along with the possibility for me to interact with it, is outstanding.
Cons
The non-automatic connection of the software with my company's ERP is an issue.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8