Fiverr Workspace Reviews
Total 213 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars68%
4
Stars28%
3
Stars2%
2
Stars1%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Annie
Education Management, 11-50 employees
Less than 6 months
“Fiverr offers a great app to Freelancer
Pros
Great look and feel , the user experience and design features are modern and easy for me to use. Many customization options and integration (Stripe) come with the freemium plan.
Cons
I am new to using AND CO, therefore my only comments are on the adding to the knowledge base cases, videos, and documentation that entice the users into upgrading to their premium plan. I don't know what I don't know and assume that I am only using 20% of what the tool can offer.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Giuseppe
E-Learning, 11-50 employees
More than a year
“The cheapest freelancer hour tracking software out there.
Pros
I used to be on Upwork, but they took too much of a cut from my paycheck. I found out about And.co and immediately switched. Fiverr Workspace is just as good, if not better. They allow me to break down my daily work into subcategories and give many more options than Upwork did.
Cons
They only allow one contract now before having to pay them on a subscription.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Anonymous
Not Specified, 1-10 employees
Less than a year
“A freelancer's friend
Pros
What I like about the software is the features it gives me as a freelance designer. I love how everything integrates together. I can do project timers, create and send out proposals and invoices, and even make simple to-do lists. Everything is front and center in a neatly designed user interface. Another bonus of the app is the accommodating service team. They are even open to feature requests from users.
Cons
When I started using the software, there was indeed a learning curve to get through. But after that, and with constant updates and improvements, the app became more and more user-friendly,they listen to user feedback.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
10
Functionality
8
Jeff
Information Technology and Services, 1-10 employees
Less than a year
“Great All-In-One Tool For Entrepreneurs
Pros
I like all of the features, such as contracts, invoices, timekeeping, etc.
Cons
It used to be free, and now they changed to a subscription model.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Chris
Media Production, 1-10 employees
Less than 6 months
“ABSOLUTELY essential for Freelancer's!!
Pros
It is a one-stop-shop for managing my small business. I can manage clients, create beautiful professional invoices with my logo on them, proposals, track expenses, payouts, income, tasks, projects, and so much more! I wouldn't be successful without Fiverr Workspace!
Cons
I wish it was a better task manager with metadata like the time needed to complete a task, categories, and better visual separation of individual project tasks. Lastly, the contract and invoice editing capabilities could be a LITTLE better. It seems like their goal is ease of use, and they nailed that to the wall.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
J. Luke
Writing and Editing, 1-10 employees
Less than a year
“Saving Time and Making Paperwork Suck Less
Pros
This software saves my time, focusing on the most important features to streamline my freelance billing, invoicing, time tracking, and expense tracking. There are not lots of features I do not need, and the interface is very clean - as are the pre-made templates for invoices, proposals, etc.
Cons
I'd love to be able to add team members or send receipts to a central AND CO account from multiple email addresses. I've shared this with customer service and been told these types of features are in the works. The only other issue I've had with the software is some bugs with modifying start time or duration in the Time Tracking feature. For example, if it's 10 a.m. and I need to create an entry saying I spent 1 hour at 9:00 a.m. working on X task, the system sometimes fails to record the start time, or I may have to enter the data multiple times before it saves.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Kendra
Photography, 1-10 employees
Less than 6 months
“Great program for busy small biz Owners!
Pros
As my business grew, I needed a program that would help keep me organized. Like many of us, I was using several different platforms to invoice and manage my clients and projects. And Co makes everything easy for me.
Cons
I was under the impression this software would be free long-term.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Brett
Internet, 51-100 employees
“Gave it a shot
Pros
I like the software itself. I tried it out in search of a different proposal, contract, and invoice solution. It was pretty slick and easy to use.
Cons
After purchasing the software, I noticed they're clearly getting greedy, as it's becoming a subscription-based product.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
8
Functionality
7
Shlok
Marketing and Advertising, 1-10 employees
More than a year
“Full-Service Invoicing & Business Management, Steal for the Price
Pros
I primarily use the excellent invoicing and proposal system and appreciate the integrated online payments. Recurring subscriptions are also very useful, as is time tracking, even though I don't use them much. Expense tracking also integrates with my bank accounts and cards, which makes expense tagging very easy.
Cons
The proposals and contracts could have different aesthetic templates to make them a bit easier to read for customers. I'd also love if they added mileage tracking because then I could centralize my entire expense tracking.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Jaleesa
Writing and Editing, 1-10 employees
“It Makes Freelancing a Bit Simpler
Pros
I love that I can use one of the templates to create proposals or documents and then send them directly to my client. That feature saves me so much time and hassle.
Cons
On the flip side, I wish the total wording of the templates were customizable.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Relvin
Computer Software, 1-10 employees
More than a year
“Very easy to use and quick customer support
Pros
What I love most about this software is the minimalist approach to something that can become quite complex with other solutions: invoicing and keeping track of my business expenses. Up until now, this is the platform I use for all of this because it's free. They provide updates frequently and keep me up to date. I am also able to track my time, customize invoices, and create contracts that clients can sign.
Cons
I do not like the fact that they seem to be slowly rolling out a paid "Pro" subscription. They seem to have plans to lower the number of clients I can have as a free subscription member. I fear that this will slowly become the norm and the free version will gradually fade away, rendering this solution useless to me. In terms of actual functionality, I have not found a con to using this software. I get up and running very quickly every day.
Rating Distribution
Ease of use
10
Value for money
6
Customer Support
10
Functionality
8
Jessi
Marketing and Advertising, 1-10 employees
More than a year
“A Handy Alternative to Quickbooks
Pros
I found out about AndCo when they got bought by Fiverr. I tried it out and eventually switched from QuickBooks. For starters, it was free and basically did everything I needed. I ended up saving money by switching, as well as obtaining a few handy new features such as the ability to track when my clients open the invoices.
Cons
I wish they had a section where I could track outstanding invoices from a client. What I liked about QuickBooks was that when I sent an invoice, it would show the pending balance and update the total on the new invoice so that it reflected the old balance as well. It would essentially show balances brought over.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kent Lucky
Computer Software, 1-10 employees
Less than 6 months
“This really helps me a lot
Pros
The interface is really simple and so easy for me to create and send invoices. This app by Fiverr is really great.
Cons
They just launched their Pro plan and unfortunately removed other features from the current free plan.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Anonymous
Not Specified, 1-10 employees
More than a year
“Great tool for freelancers
Pros
I've used AND CO to create proposals and contracts for several years. I really appreciate how simple it is for me to create, sign, and send contracts.
Cons
There are many built-in billing options (per item, per hour, flat rate, etc). I have found that it doesn't work well for multiple billing types in the same proposal, or for ongoing retainers. I've found other solutions for that.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Sylvain
Graphic Design, 1-10 employees
“The Free CRM
Pros
And Co is the CRM I was looking for. It is really easy for me to use and free! What else? I tried many CRMs, and this one is the easiest because installing and managing a CRM is not an easy thing. The complicated stuff is gone with And Co.
Cons
And Co is multilingual for the invoicing and email templates, but it is not really multilingual for all functionalities. My customers speak French, so it would be my first choice if it was fully in French.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Anonymous
Not Specified, 1-10 employees
Less than a year
“AND CO aka a life saver for freelancers.
Pros
I barely remember what I did when it came to invoices before AND CO. For someone who is as rotten with numbers and follow-ups as I am, AND CO provides a way for me to send reminders for outstanding invoices without my far-too-British sensibilities of feeling bad about it getting in the way. It's simple, easy, looks good, and the customer service has been fantastic. I recommend AND CO to literally every freelancer I talk to.
Cons
Sometimes invoicing projects is a little difficult to navigate, but I think that's just me.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 1-10 employees
Less than a year
“Awesome and Easy to use System
Pros
Mostly, I use the timer and project features as I cannot use everything else.
Cons
There are not enough payment gateways. (I've already asked for this :-) )
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Brian L
Graphic Design, 1-10 employees
More than a year
“Essential and Best-in-Class for Solo-preneurs
Pros
The software is wicked fast, easy for me to use, beautiful, and 100% optimized for solo-preneurs like me.
Cons
It probably will not work well for larger or more complex businesses.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Anonymous
Not Specified, 11-50 employees
Less than a year
“Great free tool for any consultant
Pros
The price (Free), time tracking, invoices, and handling expenses are all great features for me.
Cons
It can be a bit confusing when making an invoice, especially if I try and change currency. The time tracker could be a bit better in my opinion.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Cody
Media Production, 1-10 employees
Less than a year
“Fantastic free tool
Pros
Full-featured, committed to improvement. I love that I can track and invoice in one place.
Cons
Their interface is complex than it used to have, but it's more flexible as well.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10