Total 56 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

79%

4

Stars

20%

3

Stars

2%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

A

Anabel

Information Services, 11-50 employees

More than a year

5.0
September 2022

Excellent Workflows and BPMN tool

Pros

It is an agile management tool that enables the delivery of a minimum viable product quickly and incorporates additional functionalities. also as the project scales it ensures complete customer satisfaction.

Cons

There is a need to incorporate a greater range of statistical features.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L

Luis

Architecture & Planning, 500+ employees

Less than 6 months

3.0
September 2022

Product Support

Pros

Excellent product support and assistance.

Cons

The software offers flexibility and market expertise.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

6

O

Oscar

E-Learning, 500+ employees

Less than a year

5.0
September 2022

Easy use for creation, adaptation, stabilization and improvement of processes

Pros

Creating forms and workflows is a hassle free with simple process. Integrating with other services is quick and seamless which requires minimal additional information.

Cons

Occasionally when configuring a process within Flokzu I get logged out of the platform. I understand that sessions are closed after a period of inactivity but it often happens when I am in the middle of configuring processes, causing me to lose all progress and start over.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Moses

Information Technology and Services, 51-100 employees

Less than a year

5.0
September 2022

Functional Automation

Pros

The tool is highly functional and interactive, equipped with key options commonly used in top tier software today.

Cons

A forum with scripts and more effective real time support would be helpful. There are some minor issues in the Sandbox but overall, I am highly satisfied and would totally recommend it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

G

Giacomo

Information Technology and Services, 101-500 employees

Less than a year

5.0
September 2022

Very easy-to-use process automation platform

Pros

I quickly understand everything about the tool and its metrics and reporting functionality are excellent.

Cons

Configuring a task within the workflow was not as easy or intuitive as the other functionalities and actions offered on the platform.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

J

Jonathan

Information Technology and Services, 500+ employees

Less than 6 months

5.0
September 2022

Excellent software!

Pros

It is an intuitive software that is easy to use.

Cons

Till this date I haven't encountered any problems.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JC

Julius Caesar

Computer Software, 500+ employees

Less than 6 months

4.0
September 2022

Review based on a testing period

Pros

It offers so much agility in creating simple processes.

Cons

It would be beneficial to integrate different forms into a process.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

R

Rene

Banking, 101-500 employees

More than a year

4.0
September 2022

Good platform but with areas of opportunity

Pros

It is highly intuitive and user friendly, providing real time progress monitoring and user friendly reporting.

Cons

The software only measures SLA (Service Level Agreement) without segmenting the time into categories. Such as waiting time, execution time, reprocessing time, etc. It solely focuses on time measurements but doesn't provide information on whether a ticket has been reprocessed. Typically it is rejected and closed, requiring the creation of a new ticket, resulting in the loss of continuity and the need to start over.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

M

Mauricio

Information Technology and Services, 500+ employees

Less than 6 months

5.0
September 2022

Flokzu is a very practical, simple and economical solution for process automation (BMP)

Pros

One of the highlights is how easily external users can be included in the interactive assigned tasks as they can review and execute them directly from their email.

Cons

So far I haven't come across any aspects of the software that I do not like

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Not Specified, 11-50 employees

Less than 6 months

5.0
September 2022

My Steps in Flokzu

Pros

Thanks to Softbotic I have the opportunity to use this software for process management. I find it to be a good software and it is not overly complex to use. It is accessible and user friendly.

Cons

In my opinion there have been some difficulties when uploading CSV files to the databases but they were eventually resolved. However, the function of cloning processes is greatly lacking when it comes to usability.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CH

Christian Henry

Information Technology and Services, 101-500 employees

Less than 6 months

5.0
September 2022

Tool for business process automation

Pros

Flokzu is an aligned tool with BPM (business process management). Process automation is an ideal practice for software adoption and Flokzu combines agility, ease of use and a powerful flow manager.

Cons

It would be valuable to have a document repository where the files managed within the tool can be stored.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

Ramiro

Insurance, 1-10 employees

More than a year

5.0
September 2022

Operations Coordinator Opinion

Pros

Flokzu significantly aids organization and enhances visibility into created flows standardizing processes effectively.

Cons

There are a few elements on the forms of each instance that aren't currently customizable. It would be beneficial to implement conditions on the flow based on table values. However I anticipate continuous improvements from the team.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

9

Functionality

10

MA

Marlon Andres

Information Technology and Services, 101-500 employees

5.0
September 2022

Flokzu

Pros

The applications ease of use and its well designed interface is commendable.

Cons

Some processes related to customer management are missing.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

N

Natalie

Real Estate, 51-100 employees

Less than 6 months

5.0
July 2022

Flokzu Opinion

Pros

The modeling process is simple and quite intuitive. Although there are some limitations but I believe they can be overcome by finding alternative ways to model the process.

Cons

There are limitations such as the inability to extract data from tables, attach files to tables or perform functions directly from a table item. Additionally the option to respond by email has been added. However it doesn't work in practice and there is no way to reply directly from the email or include attachments.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

9

A

Anonymous

Not Specified, 1-10 employees

Less than 6 months

5.0
July 2022

A great software to business process modeling

Pros

It strictly adheres to BPMN standards allowing inclusion of external users and JS customization in process definition.

Cons

I haven't discovered anything that I dislike about it. Perhaps the JS programming board could be enhanced.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

F

Fatima

E-Learning, 11-50 employees

Less than 6 months

4.0
July 2022

Flokzu was the answer to my prayers!

Pros

I had been searching for software with these features for our processes for months and almost failed to find one thta fit so well at such a low price. With the entry Flokzu Our production processes for educational materials are now well organized and we have greatly optimized our time. The customer service is exceptional and provides assistance with everything. It is the best I have encountered!

Cons

While the software is quite intuitive for end users (which is crucial), creating processes can be a bit more complex. The naming conventions used in the backup are unfamiliar to me. But let me tell this too that the help blog provides clear guidance and the support team assists with everything. One feature that is currently lacking but would be helpful is the ability to revert a process back to a previous step for corrections or additions.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

P

Pablo

Legal Services, 500+ employees

5.0
July 2022

Easy to use

Pros

What impressed me the most is how easily and quickly processes can be digitized using Flokzu.

Cons

I haven't found the possibility for external users to check the status of the instance they opened.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

S

Saad

Computer Software, 500+ employees

Less than 6 months

5.0
May 2022

Excellent BPMN Software!

Pros

I appreciate how the software simplifies login implementation without code handling exceptions seamlessly with well-planned and coded processes.

Cons

I genuinely feel that Flokzu lacks a coherent flow.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

A

Anonymous

Not Specified, 1-10 employees

Less than 6 months

5.0
April 2022

Best process management tool

Pros

It adheres to BPM methodology providing valuable drawing capabilities and seamless integration with various tools.

Cons

There is room for improvement in dealing with guest users and managing tasks that await input from external individuals.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

C

Carlos

Telecommunications, 1-10 employees

Less than 6 months

5.0
March 2022

A process tool beyond process theory.

Pros

When searching for process management tools, we often find that we can design and analyze the process but real time measurement is missing. However Flokzu brings innovation to the market of process design tools by allowing us to see what is happening with processes in real time. We can even measure execution times and implement corrective measures for greater efficiency.

Cons

I have not found any cons yet. All the use cases presented to me have been exemplified and I have seen demonstrations of the softwares capabilities. Still I believe additional functionalities could be added such as generating client documents for use in process audits.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

9