Total 56 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

79%

4

Stars

20%

3

Stars

2%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

J

Jose

Security and Investigations, 1-10 employees

Less than a year

5.0
April 2024

Recommended

Pros

It proficiently helped us organize and establish digital processes within our company

Cons

In some instances basic scripting knowledge is required.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JC

JUAN CAMILO

Information Services, 500+ employees

Less than a year

5.0
April 2024

FLOKZU, POWERFUL TOOL FOR DEVELOPMENT OF WORK CYCLE PROCESSES.

Pros

It is quick way for creating work processes.

Cons

The software has limitations when it comes to creating files and integrating with IFRAME.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

ANDREW

Consumer Goods, 101-500 employees

Less than a year

5.0
April 2024

Simple, effective and scalable

Pros

As an administrator and end user one thing I found really commendable about Flokzu's is its ease of implementation and usage.

Cons

The download process for certain objects makes it challenging to process the stored information easily.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

IM

IVAN MARCELO

Transportation/Trucking/Railroad, 51-100 employees

Less than a year

5.0
March 2024

A complete, practical and robust solution

Pros

Flokzu is a dynamic and adaptable platform that streamlines corporate processes, freeing teams from repetitive tasks. With an intuitive interface, it promotes collaboration and creativity, facilitating agile management.

Cons

While Flokzu excels in simplifying and optimizing business processes, particularly in medium sized environments, deploying it for managing large scale metrics may present some difficulties. However these issues are not something that tells not to use this software. It simply means the process may be less intuitive compared to other platform features.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

Rodrigo

Information Technology and Services, 51-100 employees

Less than 6 months

4.0
March 2024

user-friendly tool and allows flexibility

Pros

We are still in the process of implementation but in my opinion, this tool is easy to use and offers flexibility. The pre sales and post sales service has been highly competent.

Cons

I encountered issues with the learning platform. Despite providing correct answers, the quiz did not allow me to progress.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

P

Paula

Computer Software, 500+ employees

Less than a year

5.0
March 2024

Excellent experience

Pros

It allows efficient automation of business processes, also simplifying complex flows effortlessly. It also provides great control and visibility. also flexible modeling, effective team collaboration and communication, data security and privacy, integration with other tools, time and resource savings and scalability.

Cons

The tools effectiveness depends on internet connectivity and familiarizing oneself with its features.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

E

Evelyn

Telecommunications, 11-50 employees

Less than a year

5.0
March 2024

Process optimization to generate more business

Pros

It is very much fast, simple and easy to manage.

Cons

I believe the platform could be more user friendly and easier to understand.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

E

Emiliano

Law Practice, 1-10 employees

More than a year

5.0
June 2023

A highly professional work system

Pros

If you invest your time to understand its capabilities and have clients of various sizes, you will soon find it priceless. It is particularly useful for departmental collaborations and focused processes.

Cons

The interface would benefit from being more intuitive. The visual aspect feels outdated. It is a good product but it doesn't immediately win over my employees. The team should release more templates and provide assistance in teaching clients how to design processes. I don't want to be the one constantly teaching my employees how to do it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

H

Henry

Public Safety, 1-10 employees

More than a year

5.0
March 2023

Implementation in Quito in the COvis

Pros

It allows Quick and hassle free implementation. We had to set up a critical process within a given 2 day deadline.

Cons

It is an excellent tool, and it's proudly developed in Latin America. It is one of the best.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Not Specified, 500+ employees

Less than a year

5.0
January 2023

Easy to use and implement

Pros

It is user friendly which allows the creation of electronic forms, process flows and seamless integration with both built in and external sources.

Cons

There is no integration with a content repository.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L

lorraine

Marketing and Advertising, 1-10 employees

Less than a year

5.0
December 2022

Super intuitive

Pros

The software is Very user friendly and everyone has adapted to it quite nicely

Cons

Overall it is a detailed and satisfactory tool.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

P

Paula

Program Development, 1-10 employees

Less than a year

5.0
December 2022

Simple and effective, excellent support team.

Pros

It is remarkably easy to learn and empowers us to automate multiple tasks within our company. The support team is exceptional providing quick and efficient assistance during the process implementation.

Cons

I would like it more if it had Single Sign-On (SSO) with Office 365. but currently it lacks that feature.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

P

Pablo

Information Technology and Services, 500+ employees

Less than a year

5.0
December 2022

Powerful and easy to use tool

Pros

The software's ease of use and setup make launching effortless. It also provides flexibility for modifying processes supporting iterative improvements.

Cons

I haven't encountered any specific features or issues with the software.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

A

Anonymous

Not Specified, 500+ employees

Less than 6 months

4.0
October 2022

Flokzu Review

Pros

It is easy to use and compatible with other messaging and management applications.

Cons

The user interface could be improved but if look otherwise it perfectly meets my needs.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

J

Jhordan

Computer Software, 500+ employees

4.0
September 2022

Flokzu no code low cost.

Pros

The best thing is that Even individuals without IT knowledge can set up and automate business processes with ease. It is user friendly, allowing administrator users to customize visualization, reports and processes within the tool. Access control is also provided.

Cons

So far I am happy with the software and if I have any questions or need improvements, the entire Flokzu team is supportive and always ready to assist.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Not Specified, 51-100 employees

Less than 6 months

4.0
September 2022

Flokzu an efficient software with correctable details without major importance

Pros

Flokzu is an quite valuable and user friendly software. Its interface is welcoming to all users, enabling the creation of process flows with automated notifications, emails and initiations, among other features. This significantly enhances process efficiency, providing traceability and support. Integrating existing processes into Flokzu is relatively straightforward, mostly depending on the process's complexity.

Cons

I have encountered a frequent issue where the session expires in the non Sandbox window, without saving changes while performing Sandbox tests with an additional Flokzu window open. It is a good practice to save multiple times to avoid this problem. Additionally, you can copy and paste fields and parts of the flow and there's an API available for PowerBI integration.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

6

C

Cecilia

Graphic Design, 1-10 employees

Less than a year

5.0
September 2022

Improvement in Graphic Design processes

Pros

The software has allowed our Design department to improve the flow of orders and deliveries, identifying bottlenecks among participants and refining individual tasks. Additionally it has enhanced deliveries for other departments within the company.

Cons

Over the course of almost a year of usage, we have worked with the Flokzu support team to address minor errors specific to our operations. So currently we have no complaints.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MB

Maria Berrino

Program Development, 11-50 employees

Less than a year

5.0
September 2022

Simple and Useful

Pros

It is very much easy to implement and use.

Cons

I believe it could benefit from additional integrations that facilitate completing flows.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

FD

Florence Daniela

Professional Training & Coaching, 51-100 employees

Less than 6 months

5.0
September 2022

The tool everyone needs

Pros

Implementing this software is hassle free and it's affordable for those of us without programming knowledge. Being able to create my own flows without relying on the IT team is a key advantage for the company as it allows them to focus on other improvements. Moreover we save operational time both internally and with external suppliers.

Cons

Up to this point, I haven't found anything I liked less. The tool has perfectly adapted to our needs.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Carlos

Telecommunications, 101-500 employees

Less than 6 months

5.0
September 2022

Very good

Pros

I like the ease of use, the intuitive interface and its overall effectiveness.

Cons

It would be beneficial to incorporate additional concepts like CSS and provide better implementation options with HTML. Furthermore improving the personal graphical interface for each process would be advantageous.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anabel

Information Services, 11-50 employees

More than a year

5.0
September 2022

Excellent Workflows and BPMN tool

Pros

It is an agile management tool that enables the delivery of a minimum viable product quickly and incorporates additional functionalities. also as the project scales it ensures complete customer satisfaction.

Cons

There is a need to incorporate a greater range of statistical features.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L

Luis

Architecture & Planning, 500+ employees

Less than 6 months

3.0
September 2022

Product Support

Pros

Excellent product support and assistance.

Cons

The software offers flexibility and market expertise.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

6

O

Oscar

E-Learning, 500+ employees

Less than a year

5.0
September 2022

Easy use for creation, adaptation, stabilization and improvement of processes

Pros

Creating forms and workflows is a hassle free with simple process. Integrating with other services is quick and seamless which requires minimal additional information.

Cons

Occasionally when configuring a process within Flokzu I get logged out of the platform. I understand that sessions are closed after a period of inactivity but it often happens when I am in the middle of configuring processes, causing me to lose all progress and start over.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Moses

Information Technology and Services, 51-100 employees

Less than a year

5.0
September 2022

Functional Automation

Pros

The tool is highly functional and interactive, equipped with key options commonly used in top tier software today.

Cons

A forum with scripts and more effective real time support would be helpful. There are some minor issues in the Sandbox but overall, I am highly satisfied and would totally recommend it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

G

Giacomo

Information Technology and Services, 101-500 employees

Less than a year

5.0
September 2022

Very easy-to-use process automation platform

Pros

I quickly understand everything about the tool and its metrics and reporting functionality are excellent.

Cons

Configuring a task within the workflow was not as easy or intuitive as the other functionalities and actions offered on the platform.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

J

Jonathan

Information Technology and Services, 500+ employees

Less than 6 months

5.0
September 2022

Excellent software!

Pros

It is an intuitive software that is easy to use.

Cons

Till this date I haven't encountered any problems.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JC

Julius Caesar

Computer Software, 500+ employees

Less than 6 months

4.0
September 2022

Review based on a testing period

Pros

It offers so much agility in creating simple processes.

Cons

It would be beneficial to integrate different forms into a process.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

R

Rene

Banking, 101-500 employees

More than a year

4.0
September 2022

Good platform but with areas of opportunity

Pros

It is highly intuitive and user friendly, providing real time progress monitoring and user friendly reporting.

Cons

The software only measures SLA (Service Level Agreement) without segmenting the time into categories. Such as waiting time, execution time, reprocessing time, etc. It solely focuses on time measurements but doesn't provide information on whether a ticket has been reprocessed. Typically it is rejected and closed, requiring the creation of a new ticket, resulting in the loss of continuity and the need to start over.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

M

Mauricio

Information Technology and Services, 500+ employees

Less than 6 months

5.0
September 2022

Flokzu is a very practical, simple and economical solution for process automation (BMP)

Pros

One of the highlights is how easily external users can be included in the interactive assigned tasks as they can review and execute them directly from their email.

Cons

So far I haven't come across any aspects of the software that I do not like

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Not Specified, 11-50 employees

Less than 6 months

5.0
September 2022

My Steps in Flokzu

Pros

Thanks to Softbotic I have the opportunity to use this software for process management. I find it to be a good software and it is not overly complex to use. It is accessible and user friendly.

Cons

In my opinion there have been some difficulties when uploading CSV files to the databases but they were eventually resolved. However, the function of cloning processes is greatly lacking when it comes to usability.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CH

Christian Henry

Information Technology and Services, 101-500 employees

Less than 6 months

5.0
September 2022

Tool for business process automation

Pros

Flokzu is an aligned tool with BPM (business process management). Process automation is an ideal practice for software adoption and Flokzu combines agility, ease of use and a powerful flow manager.

Cons

It would be valuable to have a document repository where the files managed within the tool can be stored.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

Ramiro

Insurance, 1-10 employees

More than a year

5.0
September 2022

Operations Coordinator Opinion

Pros

Flokzu significantly aids organization and enhances visibility into created flows standardizing processes effectively.

Cons

There are a few elements on the forms of each instance that aren't currently customizable. It would be beneficial to implement conditions on the flow based on table values. However I anticipate continuous improvements from the team.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

9

Functionality

10

MA

Marlon Andres

Information Technology and Services, 101-500 employees

5.0
September 2022

Flokzu

Pros

The applications ease of use and its well designed interface is commendable.

Cons

Some processes related to customer management are missing.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

N

Natalie

Real Estate, 51-100 employees

Less than 6 months

5.0
July 2022

Flokzu Opinion

Pros

The modeling process is simple and quite intuitive. Although there are some limitations but I believe they can be overcome by finding alternative ways to model the process.

Cons

There are limitations such as the inability to extract data from tables, attach files to tables or perform functions directly from a table item. Additionally the option to respond by email has been added. However it doesn't work in practice and there is no way to reply directly from the email or include attachments.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

9

A

Anonymous

Not Specified, 1-10 employees

Less than 6 months

5.0
July 2022

A great software to business process modeling

Pros

It strictly adheres to BPMN standards allowing inclusion of external users and JS customization in process definition.

Cons

I haven't discovered anything that I dislike about it. Perhaps the JS programming board could be enhanced.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

F

Fatima

E-Learning, 11-50 employees

Less than 6 months

4.0
July 2022

Flokzu was the answer to my prayers!

Pros

I had been searching for software with these features for our processes for months and almost failed to find one thta fit so well at such a low price. With the entry Flokzu Our production processes for educational materials are now well organized and we have greatly optimized our time. The customer service is exceptional and provides assistance with everything. It is the best I have encountered!

Cons

While the software is quite intuitive for end users (which is crucial), creating processes can be a bit more complex. The naming conventions used in the backup are unfamiliar to me. But let me tell this too that the help blog provides clear guidance and the support team assists with everything. One feature that is currently lacking but would be helpful is the ability to revert a process back to a previous step for corrections or additions.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

P

Pablo

Legal Services, 500+ employees

5.0
July 2022

Easy to use

Pros

What impressed me the most is how easily and quickly processes can be digitized using Flokzu.

Cons

I haven't found the possibility for external users to check the status of the instance they opened.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

S

Saad

Computer Software, 500+ employees

Less than 6 months

5.0
May 2022

Excellent BPMN Software!

Pros

I appreciate how the software simplifies login implementation without code handling exceptions seamlessly with well-planned and coded processes.

Cons

I genuinely feel that Flokzu lacks a coherent flow.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

A

Anonymous

Not Specified, 1-10 employees

Less than 6 months

5.0
April 2022

Best process management tool

Pros

It adheres to BPM methodology providing valuable drawing capabilities and seamless integration with various tools.

Cons

There is room for improvement in dealing with guest users and managing tasks that await input from external individuals.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

C

Carlos

Telecommunications, 1-10 employees

Less than 6 months

5.0
March 2022

A process tool beyond process theory.

Pros

When searching for process management tools, we often find that we can design and analyze the process but real time measurement is missing. However Flokzu brings innovation to the market of process design tools by allowing us to see what is happening with processes in real time. We can even measure execution times and implement corrective measures for greater efficiency.

Cons

I have not found any cons yet. All the use cases presented to me have been exemplified and I have seen demonstrations of the softwares capabilities. Still I believe additional functionalities could be added such as generating client documents for use in process audits.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

9

M

Majid

Investment Management, 11-50 employees

More than a year

5.0
March 2022

Excellent Product and Service

Pros

It makes my work and the organizations work quite efficient.

Cons

I don't have any issues at the moment. Overall any problems I have faced have been resolved.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Marcelo

Computer Software, 51-100 employees

Less than a year

5.0
March 2022

Our experience to facilitate business processes of our company

Pros

The products ease and intuitiveness in generating complex processes are impressive. It can effortlessly interact with other platforms through tools like Zapier (we use it with JIRA, Monday, Google Sheets, etc.). It also has its own user friendly database.

Cons

It would be beneficial if batch processes could be based on database values from our own database. We needed to trigger a task in Flokzu based on a batch process determined by table values in the database, but unfortunately it is not possible directly. We have to come up with a complex solution using Monday.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

C

Claudio

Information Technology and Services, 1-10 employees

More than a year

5.0
March 2022

Process Excellence

Pros

I really like the ease of visually describing the flow and the ability to consider all alternative processes or work paths. There is ample space to neatly draw the process.

Cons

As per my suggestion the forms could be improved. And better connectivity with other forms software is needed.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

Daiana

Commercial Real Estate, 11-50 employees

More than a year

4.0
March 2022

FLOKZU Review - AGUADAPARK

Pros

It is easy to use and there is an immediate response to any issues raised. I must say that the software is very much practical.

Cons

The software does not respect filters when entering and exiting an order.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

6

Functionality

8

M

Matias

Financial Services, 11-50 employees

Less than a year

5.0
March 2022

Excellent product!

Pros

The product features are excellent and it is easy to use.

Cons

There is nothing I didn't like about the product. I enjoyed everything related to it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Maximilian

Human Resources, 101-500 employees

More than a year

4.0
March 2022

Usage comments.

Pros

The attention to detail and the intuitive nature of the tool both are outstanding.

Cons

So far I haven't had any bad experiences using the software.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

B

Belen

Performing Arts, 11-50 employees

5.0
March 2022

Very practical

Pros

The super benefit is that It greatly simplifies processes that would otherwise have to be done manually.

Cons

Minimal training is required but once completed (and it's very accessible), the software is highly useful.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

P

Paula

Architecture & Planning, 1-10 employees

4.0
March 2022

Hello

Pros

It is very user friendly and fast. I love that

Cons

I don't have anything bad to say about the software. The product is good.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

10

M

Marcelo

Telecommunications, 51-100 employees

Less than 6 months

5.0
March 2022

Complete workflow tool

Pros

Direct and efficient development with low code complemented by fast and helpful support.

Cons

The user experience is straightforward and it functions as a database without support for attachments.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

10

M

Marine

Electrical/Electronic Manufacturing, 101-500 employees

More than a year

5.0
March 2022

Great tool : easy to use helpful help center and easy to customize

Pros

Flokzu is highly user-friendly allowing extensive customization in processes and forms. The Zapier connection and responsive help center are valuable.

Cons

Our primary use of Flokzu is for the Purchase Order approval process. While effective we wish to connect it to our accounting system for calculating provisions which is currently not possible. Desired functionalities include providing more data for administrators customizable email invitations with attached documents and the ability to duplicate an instance.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8