Jose
Security and Investigations, 1-10 employees
Less than a year
“Recommended
Pros
It proficiently helped us organize and establish digital processes within our company
Cons
In some instances basic scripting knowledge is required.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
JUAN CAMILO
Information Services, 500+ employees
Less than a year
“FLOKZU, POWERFUL TOOL FOR DEVELOPMENT OF WORK CYCLE PROCESSES.
Pros
It is quick way for creating work processes.
Cons
The software has limitations when it comes to creating files and integrating with IFRAME.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
ANDREW
Consumer Goods, 101-500 employees
Less than a year
“Simple, effective and scalable
Pros
As an administrator and end user one thing I found really commendable about Flokzu's is its ease of implementation and usage.
Cons
The download process for certain objects makes it challenging to process the stored information easily.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
IVAN MARCELO
Transportation/Trucking/Railroad, 51-100 employees
Less than a year
“A complete, practical and robust solution
Pros
Flokzu is a dynamic and adaptable platform that streamlines corporate processes, freeing teams from repetitive tasks. With an intuitive interface, it promotes collaboration and creativity, facilitating agile management.
Cons
While Flokzu excels in simplifying and optimizing business processes, particularly in medium sized environments, deploying it for managing large scale metrics may present some difficulties. However these issues are not something that tells not to use this software. It simply means the process may be less intuitive compared to other platform features.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Rodrigo
Information Technology and Services, 51-100 employees
Less than 6 months
“user-friendly tool and allows flexibility
Pros
We are still in the process of implementation but in my opinion, this tool is easy to use and offers flexibility. The pre sales and post sales service has been highly competent.
Cons
I encountered issues with the learning platform. Despite providing correct answers, the quiz did not allow me to progress.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Paula
Computer Software, 500+ employees
Less than a year
“Excellent experience
Pros
It allows efficient automation of business processes, also simplifying complex flows effortlessly. It also provides great control and visibility. also flexible modeling, effective team collaboration and communication, data security and privacy, integration with other tools, time and resource savings and scalability.
Cons
The tools effectiveness depends on internet connectivity and familiarizing oneself with its features.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Evelyn
Telecommunications, 11-50 employees
Less than a year
“Process optimization to generate more business
Pros
It is very much fast, simple and easy to manage.
Cons
I believe the platform could be more user friendly and easier to understand.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Emiliano
Law Practice, 1-10 employees
More than a year
“A highly professional work system
Pros
If you invest your time to understand its capabilities and have clients of various sizes, you will soon find it priceless. It is particularly useful for departmental collaborations and focused processes.
Cons
The interface would benefit from being more intuitive. The visual aspect feels outdated. It is a good product but it doesn't immediately win over my employees. The team should release more templates and provide assistance in teaching clients how to design processes. I don't want to be the one constantly teaching my employees how to do it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Henry
Public Safety, 1-10 employees
More than a year
“Implementation in Quito in the COvis
Pros
It allows Quick and hassle free implementation. We had to set up a critical process within a given 2 day deadline.
Cons
It is an excellent tool, and it's proudly developed in Latin America. It is one of the best.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 500+ employees
Less than a year
“Easy to use and implement
Pros
It is user friendly which allows the creation of electronic forms, process flows and seamless integration with both built in and external sources.
Cons
There is no integration with a content repository.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
lorraine
Marketing and Advertising, 1-10 employees
Less than a year
“Super intuitive
Pros
The software is Very user friendly and everyone has adapted to it quite nicely
Cons
Overall it is a detailed and satisfactory tool.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Paula
Program Development, 1-10 employees
Less than a year
“Simple and effective, excellent support team.
Pros
It is remarkably easy to learn and empowers us to automate multiple tasks within our company. The support team is exceptional providing quick and efficient assistance during the process implementation.
Cons
I would like it more if it had Single Sign-On (SSO) with Office 365. but currently it lacks that feature.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Pablo
Information Technology and Services, 500+ employees
Less than a year
“Powerful and easy to use tool
Pros
The software's ease of use and setup make launching effortless. It also provides flexibility for modifying processes supporting iterative improvements.
Cons
I haven't encountered any specific features or issues with the software.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Anonymous
Not Specified, 500+ employees
Less than 6 months
“Flokzu Review
Pros
It is easy to use and compatible with other messaging and management applications.
Cons
The user interface could be improved but if look otherwise it perfectly meets my needs.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Jhordan
Computer Software, 500+ employees
“Flokzu no code low cost.
Pros
The best thing is that Even individuals without IT knowledge can set up and automate business processes with ease. It is user friendly, allowing administrator users to customize visualization, reports and processes within the tool. Access control is also provided.
Cons
So far I am happy with the software and if I have any questions or need improvements, the entire Flokzu team is supportive and always ready to assist.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 51-100 employees
Less than 6 months
“Flokzu an efficient software with correctable details without major importance
Pros
Flokzu is an quite valuable and user friendly software. Its interface is welcoming to all users, enabling the creation of process flows with automated notifications, emails and initiations, among other features. This significantly enhances process efficiency, providing traceability and support. Integrating existing processes into Flokzu is relatively straightforward, mostly depending on the process's complexity.
Cons
I have encountered a frequent issue where the session expires in the non Sandbox window, without saving changes while performing Sandbox tests with an additional Flokzu window open. It is a good practice to save multiple times to avoid this problem. Additionally, you can copy and paste fields and parts of the flow and there's an API available for PowerBI integration.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
6
Cecilia
Graphic Design, 1-10 employees
Less than a year
“Improvement in Graphic Design processes
Pros
The software has allowed our Design department to improve the flow of orders and deliveries, identifying bottlenecks among participants and refining individual tasks. Additionally it has enhanced deliveries for other departments within the company.
Cons
Over the course of almost a year of usage, we have worked with the Flokzu support team to address minor errors specific to our operations. So currently we have no complaints.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Maria Berrino
Program Development, 11-50 employees
Less than a year
“Simple and Useful
Pros
It is very much easy to implement and use.
Cons
I believe it could benefit from additional integrations that facilitate completing flows.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Florence Daniela
Professional Training & Coaching, 51-100 employees
Less than 6 months
“The tool everyone needs
Pros
Implementing this software is hassle free and it's affordable for those of us without programming knowledge. Being able to create my own flows without relying on the IT team is a key advantage for the company as it allows them to focus on other improvements. Moreover we save operational time both internally and with external suppliers.
Cons
Up to this point, I haven't found anything I liked less. The tool has perfectly adapted to our needs.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Carlos
Telecommunications, 101-500 employees
Less than 6 months
“Very good
Pros
I like the ease of use, the intuitive interface and its overall effectiveness.
Cons
It would be beneficial to incorporate additional concepts like CSS and provide better implementation options with HTML. Furthermore improving the personal graphical interface for each process would be advantageous.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anabel
Information Services, 11-50 employees
More than a year
“Excellent Workflows and BPMN tool
Pros
It is an agile management tool that enables the delivery of a minimum viable product quickly and incorporates additional functionalities. also as the project scales it ensures complete customer satisfaction.
Cons
There is a need to incorporate a greater range of statistical features.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Luis
Architecture & Planning, 500+ employees
Less than 6 months
“Product Support
Pros
Excellent product support and assistance.
Cons
The software offers flexibility and market expertise.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
7
Functionality
6
Oscar
E-Learning, 500+ employees
Less than a year
“Easy use for creation, adaptation, stabilization and improvement of processes
Pros
Creating forms and workflows is a hassle free with simple process. Integrating with other services is quick and seamless which requires minimal additional information.
Cons
Occasionally when configuring a process within Flokzu I get logged out of the platform. I understand that sessions are closed after a period of inactivity but it often happens when I am in the middle of configuring processes, causing me to lose all progress and start over.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Moses
Information Technology and Services, 51-100 employees
Less than a year
“Functional Automation
Pros
The tool is highly functional and interactive, equipped with key options commonly used in top tier software today.
Cons
A forum with scripts and more effective real time support would be helpful. There are some minor issues in the Sandbox but overall, I am highly satisfied and would totally recommend it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Giacomo
Information Technology and Services, 101-500 employees
Less than a year
“Very easy-to-use process automation platform
Pros
I quickly understand everything about the tool and its metrics and reporting functionality are excellent.
Cons
Configuring a task within the workflow was not as easy or intuitive as the other functionalities and actions offered on the platform.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Jonathan
Information Technology and Services, 500+ employees
Less than 6 months
“Excellent software!
Pros
It is an intuitive software that is easy to use.
Cons
Till this date I haven't encountered any problems.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Julius Caesar
Computer Software, 500+ employees
Less than 6 months
“Review based on a testing period
Pros
It offers so much agility in creating simple processes.
Cons
It would be beneficial to integrate different forms into a process.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Rene
Banking, 101-500 employees
More than a year
“Good platform but with areas of opportunity
Pros
It is highly intuitive and user friendly, providing real time progress monitoring and user friendly reporting.
Cons
The software only measures SLA (Service Level Agreement) without segmenting the time into categories. Such as waiting time, execution time, reprocessing time, etc. It solely focuses on time measurements but doesn't provide information on whether a ticket has been reprocessed. Typically it is rejected and closed, requiring the creation of a new ticket, resulting in the loss of continuity and the need to start over.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7
Mauricio
Information Technology and Services, 500+ employees
Less than 6 months
“Flokzu is a very practical, simple and economical solution for process automation (BMP)
Pros
One of the highlights is how easily external users can be included in the interactive assigned tasks as they can review and execute them directly from their email.
Cons
So far I haven't come across any aspects of the software that I do not like
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 11-50 employees
Less than 6 months
“My Steps in Flokzu
Pros
Thanks to Softbotic I have the opportunity to use this software for process management. I find it to be a good software and it is not overly complex to use. It is accessible and user friendly.
Cons
In my opinion there have been some difficulties when uploading CSV files to the databases but they were eventually resolved. However, the function of cloning processes is greatly lacking when it comes to usability.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Christian Henry
Information Technology and Services, 101-500 employees
Less than 6 months
“Tool for business process automation
Pros
Flokzu is an aligned tool with BPM (business process management). Process automation is an ideal practice for software adoption and Flokzu combines agility, ease of use and a powerful flow manager.
Cons
It would be valuable to have a document repository where the files managed within the tool can be stored.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ramiro
Insurance, 1-10 employees
More than a year
“Operations Coordinator Opinion
Pros
Flokzu significantly aids organization and enhances visibility into created flows standardizing processes effectively.
Cons
There are a few elements on the forms of each instance that aren't currently customizable. It would be beneficial to implement conditions on the flow based on table values. However I anticipate continuous improvements from the team.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
9
Functionality
10
Marlon Andres
Information Technology and Services, 101-500 employees
“Flokzu
Pros
The applications ease of use and its well designed interface is commendable.
Cons
Some processes related to customer management are missing.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Natalie
Real Estate, 51-100 employees
Less than 6 months
“Flokzu Opinion
Pros
The modeling process is simple and quite intuitive. Although there are some limitations but I believe they can be overcome by finding alternative ways to model the process.
Cons
There are limitations such as the inability to extract data from tables, attach files to tables or perform functions directly from a table item. Additionally the option to respond by email has been added. However it doesn't work in practice and there is no way to reply directly from the email or include attachments.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
9
Anonymous
Not Specified, 1-10 employees
Less than 6 months
“A great software to business process modeling
Pros
It strictly adheres to BPMN standards allowing inclusion of external users and JS customization in process definition.
Cons
I haven't discovered anything that I dislike about it. Perhaps the JS programming board could be enhanced.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Fatima
E-Learning, 11-50 employees
Less than 6 months
“Flokzu was the answer to my prayers!
Pros
I had been searching for software with these features for our processes for months and almost failed to find one thta fit so well at such a low price. With the entry Flokzu Our production processes for educational materials are now well organized and we have greatly optimized our time. The customer service is exceptional and provides assistance with everything. It is the best I have encountered!
Cons
While the software is quite intuitive for end users (which is crucial), creating processes can be a bit more complex. The naming conventions used in the backup are unfamiliar to me. But let me tell this too that the help blog provides clear guidance and the support team assists with everything. One feature that is currently lacking but would be helpful is the ability to revert a process back to a previous step for corrections or additions.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Pablo
Legal Services, 500+ employees
“Easy to use
Pros
What impressed me the most is how easily and quickly processes can be digitized using Flokzu.
Cons
I haven't found the possibility for external users to check the status of the instance they opened.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Saad
Computer Software, 500+ employees
Less than 6 months
“Excellent BPMN Software!
Pros
I appreciate how the software simplifies login implementation without code handling exceptions seamlessly with well-planned and coded processes.
Cons
I genuinely feel that Flokzu lacks a coherent flow.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Anonymous
Not Specified, 1-10 employees
Less than 6 months
“Best process management tool
Pros
It adheres to BPM methodology providing valuable drawing capabilities and seamless integration with various tools.
Cons
There is room for improvement in dealing with guest users and managing tasks that await input from external individuals.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Carlos
Telecommunications, 1-10 employees
Less than 6 months
“A process tool beyond process theory.
Pros
When searching for process management tools, we often find that we can design and analyze the process but real time measurement is missing. However Flokzu brings innovation to the market of process design tools by allowing us to see what is happening with processes in real time. We can even measure execution times and implement corrective measures for greater efficiency.
Cons
I have not found any cons yet. All the use cases presented to me have been exemplified and I have seen demonstrations of the softwares capabilities. Still I believe additional functionalities could be added such as generating client documents for use in process audits.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
9
Majid
Investment Management, 11-50 employees
More than a year
“Excellent Product and Service
Pros
It makes my work and the organizations work quite efficient.
Cons
I don't have any issues at the moment. Overall any problems I have faced have been resolved.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Marcelo
Computer Software, 51-100 employees
Less than a year
“Our experience to facilitate business processes of our company
Pros
The products ease and intuitiveness in generating complex processes are impressive. It can effortlessly interact with other platforms through tools like Zapier (we use it with JIRA, Monday, Google Sheets, etc.). It also has its own user friendly database.
Cons
It would be beneficial if batch processes could be based on database values from our own database. We needed to trigger a task in Flokzu based on a batch process determined by table values in the database, but unfortunately it is not possible directly. We have to come up with a complex solution using Monday.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Claudio
Information Technology and Services, 1-10 employees
More than a year
“Process Excellence
Pros
I really like the ease of visually describing the flow and the ability to consider all alternative processes or work paths. There is ample space to neatly draw the process.
Cons
As per my suggestion the forms could be improved. And better connectivity with other forms software is needed.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Daiana
Commercial Real Estate, 11-50 employees
More than a year
“FLOKZU Review - AGUADAPARK
Pros
It is easy to use and there is an immediate response to any issues raised. I must say that the software is very much practical.
Cons
The software does not respect filters when entering and exiting an order.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
6
Functionality
8
Matias
Financial Services, 11-50 employees
Less than a year
“Excellent product!
Pros
The product features are excellent and it is easy to use.
Cons
There is nothing I didn't like about the product. I enjoyed everything related to it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Maximilian
Human Resources, 101-500 employees
More than a year
“Usage comments.
Pros
The attention to detail and the intuitive nature of the tool both are outstanding.
Cons
So far I haven't had any bad experiences using the software.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Belen
Performing Arts, 11-50 employees
“Very practical
Pros
The super benefit is that It greatly simplifies processes that would otherwise have to be done manually.
Cons
Minimal training is required but once completed (and it's very accessible), the software is highly useful.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Paula
Architecture & Planning, 1-10 employees
“Hello
Pros
It is very user friendly and fast. I love that
Cons
I don't have anything bad to say about the software. The product is good.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
Marcelo
Telecommunications, 51-100 employees
Less than 6 months
“Complete workflow tool
Pros
Direct and efficient development with low code complemented by fast and helpful support.
Cons
The user experience is straightforward and it functions as a database without support for attachments.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
10
Marine
Electrical/Electronic Manufacturing, 101-500 employees
More than a year
“Great tool : easy to use helpful help center and easy to customize
Pros
Flokzu is highly user-friendly allowing extensive customization in processes and forms. The Zapier connection and responsive help center are valuable.
Cons
Our primary use of Flokzu is for the Purchase Order approval process. While effective we wish to connect it to our accounting system for calculating provisions which is currently not possible. Desired functionalities include providing more data for administrators customizable email invitations with attached documents and the ability to duplicate an instance.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
8
