Total 192 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

78%

4

Stars

18%

3

Stars

3%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A

Anonymous

Not Specified, 500+ employees

Less than 6 months

5.0
September 2023

Glasscubes Review

Pros

It is very user friendly and the customer service is excellent.

Cons

Some functions are limited and I would like to be able to add more details to forms.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

S

Simon

Building Materials, 500+ employees

More than a year

5.0
September 2023

In house marketing production, made simpler.

Pros

Its very easy to use across multi channel marketing teams offering a centralized platform to manage and track campaign work.

Cons

It would be helpful to have an option to download all files from a job at once instead of having to download them individually.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

T

Tina

Education Management, 11-50 employees

Less than 6 months

5.0
September 2023

Ease of use of Glasscubes

Pros

Logging in and accessing the most recent posts, updates and useful files is very smooth and simple with this program.

Cons

Personally I prefer not to receive email notifications. I am content with logging in occasionally to check on the discussions.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

Ryan

Gambling & Casinos, 1-10 employees

Less than 6 months

4.0
September 2023

More Features for Collaborating across different businesses

Pros

Transferring files among different individuals and businesses is effortless and provides a strong sense of security.

Cons

I think it would be beneficial to have the ability to create teams where multiple individuals from different companies collaborating on a project can be notified. This has been highlighted during my use of the software as my colleague receives notifications while I do not. So, having a feature that facilitates easier collaboration and file transfer between companies would be great.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

S

Steve

Marketing and Advertising, 1-10 employees

Less than a year

5.0
August 2023

Staying organised with GlassCubes

Pros

I love how GlassCubes organizes resources, chats and different working groups, regardless of the size of our community.

Cons

Adjusting the personal notification levels can be quite confusing. Additionally the lack of direct chat functionality restricts us leading to conversations being taken outside of GlassCubes when we would prefer to keep them within the platform.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

J

Joe

Accounting, 11-50 employees

Less than 6 months

5.0
August 2023

GlassCubes

Pros

The automated reminders provided by Glasscubes save a significant amount of time. Once set up theres no need for further intervention.

Cons

I wish I could search using both client names and email addresses.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

S

Sophie

Accounting, 1-10 employees

Less than a year

5.0
August 2023

Saving us hours of resource

Pros

Before incorporating Glasscubes into our workflow our entire team used to individually reach out to clients multiple times a year to request their records. This process was time consuming and not as successful as we desired. However since implementing Glasscubes this tax year we have already saved approximately 288 hours of resources. This has allowed our staff to focus on the actual work at hand. We will definitely continue using Glasscubes in the future.

Cons

The search function could be more intuitive. currently I have to search using email addresses instead of client names.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

S

Sian

Financial Services, 1-10 employees

Less than 6 months

5.0
August 2023

Easy to use

Pros

Transferring information from our cloud software is incredibly easy with GlassCubes

Cons

It would be great if marking a task as completed could be made easier.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

G

Gracie

Accounting, 1-10 employees

Less than a year

5.0
August 2023

Highly Recommend

Pros

GlassCubes serves as an excellent tool for our clients to conveniently upload their information in one place.

Cons

The only issue we encountered with GlassCubes was related to the notification settings but the team efficiently resolved it in a quick turnaround time.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Sandra

Civic & Social Organization, 11-50 employees

More than a year

4.0
August 2023

User-friendly and effective

Pros

The layout of the software is simple yet highly efficient providing an effective means of sharing documents with colleagues worldwide. Most importantly its reliable and secure!

Cons

From my perspective and level of usage I have not come across any issues.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A

Amie

Accounting, 1-10 employees

Less than 6 months

5.0
August 2023

Review

Pros

It is efficient and ensures that all documents are stored in a centralized location.

Cons

Searching for a client by email address takes up a lot of time.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Sarah

Computer Software, 11-50 employees

More than a year

5.0
August 2023

I love Glasscubes!!

Pros

Glasscubes offers a wide range of features while maintaining a high level of ease of use.

Cons

When using the CanBan methodology in the project management sections I occasionally find it a bit tricky to create the management tiers and move project items around. However I manage to make it work.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

shazia

Education Management, 11-50 employees

Less than 6 months

5.0
August 2023

Glasscubes-User

Pros

I am currently using Glasscubes to coordinate with an external accounting company for our annual audit. Thus far I find it highly interactive and the notification features help me stay on track with my outstanding tasks. I would highly recommend it.

Cons

I have not go through all the features yet so I cannot provide feedback on those aspects of GlassCubes.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Sally

Hospital & Health Care, 500+ employees

More than a year

5.0
August 2023

Glasscubes

Pros

It is a fantastic document management system that is simple to use and facilitates seamless sharing with other team members.

Cons

The only disadvantage is having to sign in again after a short period of time.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

G

Georgia

Accounting, 500+ employees

Less than 6 months

5.0
August 2023

Super easy to use

Pros

It is very user friendly and simple

Cons

I have no complaints about GlassCubes

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

J

Jenna

Government Administration, 101-500 employees

More than a year

5.0
July 2023

Great product

Pros

It is easy to use and provides a secure method for sharing files with partner organizations.

Cons

Viewing files in the form of icons rather than lists would make it easier.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

7

Functionality

9

N

Neeta

Research, 1-10 employees

Less than 6 months

5.0
July 2023

Easy to use

Pros

Since recently starting to use Glasscubes I have found it very easy to navigate and the customer service is exceptional.

Cons

So far I haven't found anything to dislike about GlassCubes.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

T

Tika

Research, 1-10 employees

Less than 6 months

5.0
July 2023

Excellent service

Pros

Glasscubes was so easy to set up, the demonstration provided valuable insights and the customer service team is responsive and helpful. Overall it has been a fantastic experience. We have used Glasscubes in the past for other projects and would definitely return to it.

Cons

Apart from the difficulty in setting up a direct debit I have not experienced any issues with GlassCubes. Every time I think I have completed the setup it fails. Other than this minor problem I have no trouble using it at all.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

O

Ollie

Pharmaceuticals, 1-10 employees

Less than 6 months

5.0
July 2023

My experience with Glasscubes

Pros

The setup process was straightforward and the user interface is intuitive. It is highly effective for document management and ensures compliance in our regulated industry.

Cons

There have not been any specific cons identified by me so far

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

Ritchie

Construction, 11-50 employees

More than a year

5.0
June 2023

Very easy way to share documents across a range of companies

Pros

It allows businesses to collaborate and share documents with ease facilitating smooth progress in construction projects.

Cons

So far I encountered nothing that would require any upgrades.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10