Glasscubes Reviews
Total 192 reviews
4.7
All reviews are from verified customers
Rating Distribution
5
Stars78%
4
Stars18%
3
Stars3%
2
Stars1%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Anonymous
Not Specified, 500+ employees
Less than 6 months
“Glasscubes Review
Pros
It is very user friendly and the customer service is excellent.
Cons
Some functions are limited and I would like to be able to add more details to forms.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Simon
Building Materials, 500+ employees
More than a year
“In house marketing production, made simpler.
Pros
Its very easy to use across multi channel marketing teams offering a centralized platform to manage and track campaign work.
Cons
It would be helpful to have an option to download all files from a job at once instead of having to download them individually.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Tina
Education Management, 11-50 employees
Less than 6 months
“Ease of use of Glasscubes
Pros
Logging in and accessing the most recent posts, updates and useful files is very smooth and simple with this program.
Cons
Personally I prefer not to receive email notifications. I am content with logging in occasionally to check on the discussions.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ryan
Gambling & Casinos, 1-10 employees
Less than 6 months
“More Features for Collaborating across different businesses
Pros
Transferring files among different individuals and businesses is effortless and provides a strong sense of security.
Cons
I think it would be beneficial to have the ability to create teams where multiple individuals from different companies collaborating on a project can be notified. This has been highlighted during my use of the software as my colleague receives notifications while I do not. So, having a feature that facilitates easier collaboration and file transfer between companies would be great.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
7
Steve
Marketing and Advertising, 1-10 employees
Less than a year
“Staying organised with GlassCubes
Pros
I love how GlassCubes organizes resources, chats and different working groups, regardless of the size of our community.
Cons
Adjusting the personal notification levels can be quite confusing. Additionally the lack of direct chat functionality restricts us leading to conversations being taken outside of GlassCubes when we would prefer to keep them within the platform.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Joe
Accounting, 11-50 employees
Less than 6 months
“GlassCubes
Pros
The automated reminders provided by Glasscubes save a significant amount of time. Once set up theres no need for further intervention.
Cons
I wish I could search using both client names and email addresses.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Sophie
Accounting, 1-10 employees
Less than a year
“Saving us hours of resource
Pros
Before incorporating Glasscubes into our workflow our entire team used to individually reach out to clients multiple times a year to request their records. This process was time consuming and not as successful as we desired. However since implementing Glasscubes this tax year we have already saved approximately 288 hours of resources. This has allowed our staff to focus on the actual work at hand. We will definitely continue using Glasscubes in the future.
Cons
The search function could be more intuitive. currently I have to search using email addresses instead of client names.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Sian
Financial Services, 1-10 employees
Less than 6 months
“Easy to use
Pros
Transferring information from our cloud software is incredibly easy with GlassCubes
Cons
It would be great if marking a task as completed could be made easier.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Gracie
Accounting, 1-10 employees
Less than a year
“Highly Recommend
Pros
GlassCubes serves as an excellent tool for our clients to conveniently upload their information in one place.
Cons
The only issue we encountered with GlassCubes was related to the notification settings but the team efficiently resolved it in a quick turnaround time.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sandra
Civic & Social Organization, 11-50 employees
More than a year
“User-friendly and effective
Pros
The layout of the software is simple yet highly efficient providing an effective means of sharing documents with colleagues worldwide. Most importantly its reliable and secure!
Cons
From my perspective and level of usage I have not come across any issues.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Amie
Accounting, 1-10 employees
Less than 6 months
“Review
Pros
It is efficient and ensures that all documents are stored in a centralized location.
Cons
Searching for a client by email address takes up a lot of time.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sarah
Computer Software, 11-50 employees
More than a year
“I love Glasscubes!!
Pros
Glasscubes offers a wide range of features while maintaining a high level of ease of use.
Cons
When using the CanBan methodology in the project management sections I occasionally find it a bit tricky to create the management tiers and move project items around. However I manage to make it work.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
shazia
Education Management, 11-50 employees
Less than 6 months
“Glasscubes-User
Pros
I am currently using Glasscubes to coordinate with an external accounting company for our annual audit. Thus far I find it highly interactive and the notification features help me stay on track with my outstanding tasks. I would highly recommend it.
Cons
I have not go through all the features yet so I cannot provide feedback on those aspects of GlassCubes.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sally
Hospital & Health Care, 500+ employees
More than a year
“Glasscubes
Pros
It is a fantastic document management system that is simple to use and facilitates seamless sharing with other team members.
Cons
The only disadvantage is having to sign in again after a short period of time.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Georgia
Accounting, 500+ employees
Less than 6 months
“Super easy to use
Pros
It is very user friendly and simple
Cons
I have no complaints about GlassCubes
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Jenna
Government Administration, 101-500 employees
More than a year
“Great product
Pros
It is easy to use and provides a secure method for sharing files with partner organizations.
Cons
Viewing files in the form of icons rather than lists would make it easier.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
7
Functionality
9
Neeta
Research, 1-10 employees
Less than 6 months
“Easy to use
Pros
Since recently starting to use Glasscubes I have found it very easy to navigate and the customer service is exceptional.
Cons
So far I haven't found anything to dislike about GlassCubes.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tika
Research, 1-10 employees
Less than 6 months
“Excellent service
Pros
Glasscubes was so easy to set up, the demonstration provided valuable insights and the customer service team is responsive and helpful. Overall it has been a fantastic experience. We have used Glasscubes in the past for other projects and would definitely return to it.
Cons
Apart from the difficulty in setting up a direct debit I have not experienced any issues with GlassCubes. Every time I think I have completed the setup it fails. Other than this minor problem I have no trouble using it at all.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ollie
Pharmaceuticals, 1-10 employees
Less than 6 months
“My experience with Glasscubes
Pros
The setup process was straightforward and the user interface is intuitive. It is highly effective for document management and ensures compliance in our regulated industry.
Cons
There have not been any specific cons identified by me so far
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ritchie
Construction, 11-50 employees
More than a year
“Very easy way to share documents across a range of companies
Pros
It allows businesses to collaborate and share documents with ease facilitating smooth progress in construction projects.
Cons
So far I encountered nothing that would require any upgrades.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10