Total 192 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

78%

4

Stars

18%

3

Stars

3%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

L

Linda

Health, Wellness and Fitness, 11-50 employees

Less than 6 months

5.0
January 2024

Great storage facility

Pros

The thing I like about Glasscubes is that I receive notifications whenever my colleagues make edits to documents.

Cons

The process of downloading a document and then reloading it can be a bit cumbersome.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

M

Marianne

Education Management, 500+ employees

Less than a year

5.0
January 2024

very useful tool for collaboration for teams in different locations

Pros

The easiness of having all the documents in one place with the ability to edit them while maintaining version control is very beneficial.

Cons

Occasionally I struggle to find my way back to my original overview (dashboard) for the project.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

C

Charles

Accounting, 51-100 employees

Less than a year

5.0
January 2024

Very useful

Pros

I find it extremely valuable for automated communication with clients.

Cons

I believe it could be a bit smoother to navigate.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Annie

Accounting, 11-50 employees

Less than a year

4.0
January 2024

Useful product

Pros

Glasscubes has the capability to automatically send reminders to clients which saves valuable administrative time.

Cons

It took me some time to become familiar with the layout and navigate the site.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

C

Calum

Accounting, 11-50 employees

Less than a year

5.0
January 2024

Glasscubes has simplified our processes

Pros

Personally I find that Glasscubes has smoothen the process of gathering information from clients.

Cons

I find one thing difficult that Glasscubes doesn't allow me to enter the client name along with their email.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Sandra

Accounting, 11-50 employees

Less than a year

5.0
January 2024

Helpful for tax returns

Pros

It is incredibly helpful for prompting clients to send their tax return information as it sends them reminders every few months.

Cons

Instead of stating the clients full name Glasscubes only displays their email address when information is received.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Subik

Accounting, 51-100 employees

Less than 6 months

4.0
January 2024

Gooooooood

Pros

It provides a secure method for clients to upload their documents.

Cons

Despite submitting the required information clients still receive reminders.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

Z

Zoe

Accounting, 51-100 employees

Less than 6 months

5.0
January 2024

Reliable and secure

Pros

I rely on Glasscubes for file sharing and it has proven to be both dependable and secure.

Cons

Glasscubes fulfills all my needs.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

V

V

Education Management, 101-500 employees

More than a year

5.0
December 2023

friendly to use

Pros

What truly stands out is its intelligent interface and logical structure, resulting in a superb user experience.

Cons

I have not come across any specific red flags. If there is room for improvement it could be a feature like blocking the calendar view from the previous year.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

K

Kate

Chemicals, 11-50 employees

Less than a year

5.0
December 2023

Useful for secure cloud storage

Pros

Glasscubes offers a wide range of features from collaboration to storage and file transfer allowing my team to work more efficiently and productively.

Cons

My team and I have not encountered any issues with Glasscubes and we highly recommend it

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

A

Adel

Hospital & Health Care, 500+ employees

Less than a year

3.0
November 2023

My review as a UKPHR Student

Pros

It is very much user friendly with a simple front page designed for students.

Cons

I believe streamlining the navigation menu would make Glasscubes even easier to use.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

8

P

Paul

Hospital & Health Care, 500+ employees

Less than 6 months

5.0
November 2023

Simple and easy to use

Pros

I personally find it easy and simple to navigate through the various functions. It simplifies collaboration with colleagues and facilitates information and file sharing. The settings are intuitive and the functionality works exceptionally well.

Cons

I have not identified any cons yet

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Matt

Legal Services, 51-100 employees

Less than a year

5.0
November 2023

Glasscubes review

Pros

It is highly effective for file sharing with a user friendly interface and an incredibly helpful support team.

Cons

So far I haven't experienced anything issues with the software

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

V

Vicki

Accounting, 11-50 employees

Less than 6 months

4.0
November 2023

File storage system is ok, excel document access could be better

Pros

Navigating the platform is effortless and the files are locked to prevent version conflicts. The preview function works seamlessly for Word documents and PDFs

Cons

Excel documents don't display well in preview mode, needing the use of desktop connect which adds extra steps every time a document is opened (which is a downside). Sometimes, if the connection times out, work can be lost, and occasionally the connection doesn't work at all, necessitating the download and reload of documents.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

T

Tasha

Non-Profit Organization Management, 101-500 employees

More than a year

4.0
November 2023

It works well but could be improved

Pros

I find the file sharing feature particularly useful especially when it comes to downloading and providing comments.

Cons

The online editing feature is not smooth and can be unclear about whether the document saves. Certain elements of documents especially spreadsheets can be distorted and not all features work properly.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

10

Functionality

8

L

Laura

Education Management, 101-500 employees

More than a year

4.0
November 2023

Laura Brown - NCL Uni

Pros

The support staff is fantastic and Glasscubes is intuitive and easy to use. It has become an essential system for our day to day interactions with other universities and schools in our region. We greatly appreciate the discount as our project budgets face yearly cuts.

Cons

I want to conduct an audit of our workspaces to track the last document upload date but the current export only shows a limited number of uploads dating back to 22. Auditing all the way back to 2017 when the platform was set up will be a manual task that requires time.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

R

Rhi

Education Management, 11-50 employees

More than a year

5.0
November 2023

Secure, reliable, would recommend

Pros

The software provides a secure and reliable platform for collaborative work on sensitive data.

Cons

Setting up Glasscubes for new beginners can be very confusing so training is necessary.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

A

Alison

Accounting, 51-100 employees

Less than 6 months

5.0
October 2023

Glasscubes - Information Request tool

Pros

As an accounting company this smart yet simple software saves us time and helps automate processes while maintaining a personal touch and branding.

Cons

It would be more beneficial to have the option to send to multiple end users.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Justin

Mining & Metals, 1-10 employees

Less than 6 months

4.0
October 2023

Best Value Document Storage and Management Platform

Pros

The thing that makes Glasscubes an exceptional choice is The ease of use and setup combined with the prompt and professional response from the demonstration stage to implementation and ongoing use

Cons

Having reminders for tagged comments/documents would be a nice additional feature.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

J

Joanna

Accounting, 11-50 employees

Less than 6 months

5.0
October 2023

Great!

Pros

The ease of use is outstanding and the explanations and demonstrations are efficient.

Cons

It would be helpful to have the ability to filter documents by those that have been submitted.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10