Total 192 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

78%

4

Stars

18%

3

Stars

3%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

L

Linda

Health, Wellness and Fitness, 11-50 employees

Less than 6 months

5.0
January 2024

Great storage facility

Pros

The thing I like about Glasscubes is that I receive notifications whenever my colleagues make edits to documents.

Cons

The process of downloading a document and then reloading it can be a bit cumbersome.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

M

Marianne

Education Management, 500+ employees

Less than a year

5.0
January 2024

very useful tool for collaboration for teams in different locations

Pros

The easiness of having all the documents in one place with the ability to edit them while maintaining version control is very beneficial.

Cons

Occasionally I struggle to find my way back to my original overview (dashboard) for the project.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

C

Charles

Accounting, 51-100 employees

Less than a year

5.0
January 2024

Very useful

Pros

I find it extremely valuable for automated communication with clients.

Cons

I believe it could be a bit smoother to navigate.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Annie

Accounting, 11-50 employees

Less than a year

4.0
January 2024

Useful product

Pros

Glasscubes has the capability to automatically send reminders to clients which saves valuable administrative time.

Cons

It took me some time to become familiar with the layout and navigate the site.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

C

Calum

Accounting, 11-50 employees

Less than a year

5.0
January 2024

Glasscubes has simplified our processes

Pros

Personally I find that Glasscubes has smoothen the process of gathering information from clients.

Cons

I find one thing difficult that Glasscubes doesn't allow me to enter the client name along with their email.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Sandra

Accounting, 11-50 employees

Less than a year

5.0
January 2024

Helpful for tax returns

Pros

It is incredibly helpful for prompting clients to send their tax return information as it sends them reminders every few months.

Cons

Instead of stating the clients full name Glasscubes only displays their email address when information is received.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Subik

Accounting, 51-100 employees

Less than 6 months

4.0
January 2024

Gooooooood

Pros

It provides a secure method for clients to upload their documents.

Cons

Despite submitting the required information clients still receive reminders.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

Z

Zoe

Accounting, 51-100 employees

Less than 6 months

5.0
January 2024

Reliable and secure

Pros

I rely on Glasscubes for file sharing and it has proven to be both dependable and secure.

Cons

Glasscubes fulfills all my needs.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

V

V

Education Management, 101-500 employees

More than a year

5.0
December 2023

friendly to use

Pros

What truly stands out is its intelligent interface and logical structure, resulting in a superb user experience.

Cons

I have not come across any specific red flags. If there is room for improvement it could be a feature like blocking the calendar view from the previous year.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

K

Kate

Chemicals, 11-50 employees

Less than a year

5.0
December 2023

Useful for secure cloud storage

Pros

Glasscubes offers a wide range of features from collaboration to storage and file transfer allowing my team to work more efficiently and productively.

Cons

My team and I have not encountered any issues with Glasscubes and we highly recommend it

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

A

Adel

Hospital & Health Care, 500+ employees

Less than a year

3.0
November 2023

My review as a UKPHR Student

Pros

It is very much user friendly with a simple front page designed for students.

Cons

I believe streamlining the navigation menu would make Glasscubes even easier to use.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

8

P

Paul

Hospital & Health Care, 500+ employees

Less than 6 months

5.0
November 2023

Simple and easy to use

Pros

I personally find it easy and simple to navigate through the various functions. It simplifies collaboration with colleagues and facilitates information and file sharing. The settings are intuitive and the functionality works exceptionally well.

Cons

I have not identified any cons yet

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Matt

Legal Services, 51-100 employees

Less than a year

5.0
November 2023

Glasscubes review

Pros

It is highly effective for file sharing with a user friendly interface and an incredibly helpful support team.

Cons

So far I haven't experienced anything issues with the software

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

V

Vicki

Accounting, 11-50 employees

Less than 6 months

4.0
November 2023

File storage system is ok, excel document access could be better

Pros

Navigating the platform is effortless and the files are locked to prevent version conflicts. The preview function works seamlessly for Word documents and PDFs

Cons

Excel documents don't display well in preview mode, needing the use of desktop connect which adds extra steps every time a document is opened (which is a downside). Sometimes, if the connection times out, work can be lost, and occasionally the connection doesn't work at all, necessitating the download and reload of documents.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

T

Tasha

Non-Profit Organization Management, 101-500 employees

More than a year

4.0
November 2023

It works well but could be improved

Pros

I find the file sharing feature particularly useful especially when it comes to downloading and providing comments.

Cons

The online editing feature is not smooth and can be unclear about whether the document saves. Certain elements of documents especially spreadsheets can be distorted and not all features work properly.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

10

Functionality

8

L

Laura

Education Management, 101-500 employees

More than a year

4.0
November 2023

Laura Brown - NCL Uni

Pros

The support staff is fantastic and Glasscubes is intuitive and easy to use. It has become an essential system for our day to day interactions with other universities and schools in our region. We greatly appreciate the discount as our project budgets face yearly cuts.

Cons

I want to conduct an audit of our workspaces to track the last document upload date but the current export only shows a limited number of uploads dating back to 22. Auditing all the way back to 2017 when the platform was set up will be a manual task that requires time.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

R

Rhi

Education Management, 11-50 employees

More than a year

5.0
November 2023

Secure, reliable, would recommend

Pros

The software provides a secure and reliable platform for collaborative work on sensitive data.

Cons

Setting up Glasscubes for new beginners can be very confusing so training is necessary.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

A

Alison

Accounting, 51-100 employees

Less than 6 months

5.0
October 2023

Glasscubes - Information Request tool

Pros

As an accounting company this smart yet simple software saves us time and helps automate processes while maintaining a personal touch and branding.

Cons

It would be more beneficial to have the option to send to multiple end users.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Justin

Mining & Metals, 1-10 employees

Less than 6 months

4.0
October 2023

Best Value Document Storage and Management Platform

Pros

The thing that makes Glasscubes an exceptional choice is The ease of use and setup combined with the prompt and professional response from the demonstration stage to implementation and ongoing use

Cons

Having reminders for tagged comments/documents would be a nice additional feature.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

J

Joanna

Accounting, 11-50 employees

Less than 6 months

5.0
October 2023

Great!

Pros

The ease of use is outstanding and the explanations and demonstrations are efficient.

Cons

It would be helpful to have the ability to filter documents by those that have been submitted.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Not Specified, 500+ employees

Less than 6 months

5.0
September 2023

Glasscubes Review

Pros

It is very user friendly and the customer service is excellent.

Cons

Some functions are limited and I would like to be able to add more details to forms.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

S

Simon

Building Materials, 500+ employees

More than a year

5.0
September 2023

In house marketing production, made simpler.

Pros

Its very easy to use across multi channel marketing teams offering a centralized platform to manage and track campaign work.

Cons

It would be helpful to have an option to download all files from a job at once instead of having to download them individually.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

T

Tina

Education Management, 11-50 employees

Less than 6 months

5.0
September 2023

Ease of use of Glasscubes

Pros

Logging in and accessing the most recent posts, updates and useful files is very smooth and simple with this program.

Cons

Personally I prefer not to receive email notifications. I am content with logging in occasionally to check on the discussions.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

Ryan

Gambling & Casinos, 1-10 employees

Less than 6 months

4.0
September 2023

More Features for Collaborating across different businesses

Pros

Transferring files among different individuals and businesses is effortless and provides a strong sense of security.

Cons

I think it would be beneficial to have the ability to create teams where multiple individuals from different companies collaborating on a project can be notified. This has been highlighted during my use of the software as my colleague receives notifications while I do not. So, having a feature that facilitates easier collaboration and file transfer between companies would be great.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

S

Steve

Marketing and Advertising, 1-10 employees

Less than a year

5.0
August 2023

Staying organised with GlassCubes

Pros

I love how GlassCubes organizes resources, chats and different working groups, regardless of the size of our community.

Cons

Adjusting the personal notification levels can be quite confusing. Additionally the lack of direct chat functionality restricts us leading to conversations being taken outside of GlassCubes when we would prefer to keep them within the platform.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

J

Joe

Accounting, 11-50 employees

Less than 6 months

5.0
August 2023

GlassCubes

Pros

The automated reminders provided by Glasscubes save a significant amount of time. Once set up theres no need for further intervention.

Cons

I wish I could search using both client names and email addresses.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

S

Sophie

Accounting, 1-10 employees

Less than a year

5.0
August 2023

Saving us hours of resource

Pros

Before incorporating Glasscubes into our workflow our entire team used to individually reach out to clients multiple times a year to request their records. This process was time consuming and not as successful as we desired. However since implementing Glasscubes this tax year we have already saved approximately 288 hours of resources. This has allowed our staff to focus on the actual work at hand. We will definitely continue using Glasscubes in the future.

Cons

The search function could be more intuitive. currently I have to search using email addresses instead of client names.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

S

Sian

Financial Services, 1-10 employees

Less than 6 months

5.0
August 2023

Easy to use

Pros

Transferring information from our cloud software is incredibly easy with GlassCubes

Cons

It would be great if marking a task as completed could be made easier.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

G

Gracie

Accounting, 1-10 employees

Less than a year

5.0
August 2023

Highly Recommend

Pros

GlassCubes serves as an excellent tool for our clients to conveniently upload their information in one place.

Cons

The only issue we encountered with GlassCubes was related to the notification settings but the team efficiently resolved it in a quick turnaround time.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Sandra

Civic & Social Organization, 11-50 employees

More than a year

4.0
August 2023

User-friendly and effective

Pros

The layout of the software is simple yet highly efficient providing an effective means of sharing documents with colleagues worldwide. Most importantly its reliable and secure!

Cons

From my perspective and level of usage I have not come across any issues.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A

Amie

Accounting, 1-10 employees

Less than 6 months

5.0
August 2023

Review

Pros

It is efficient and ensures that all documents are stored in a centralized location.

Cons

Searching for a client by email address takes up a lot of time.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Sarah

Computer Software, 11-50 employees

More than a year

5.0
August 2023

I love Glasscubes!!

Pros

Glasscubes offers a wide range of features while maintaining a high level of ease of use.

Cons

When using the CanBan methodology in the project management sections I occasionally find it a bit tricky to create the management tiers and move project items around. However I manage to make it work.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

shazia

Education Management, 11-50 employees

Less than 6 months

5.0
August 2023

Glasscubes-User

Pros

I am currently using Glasscubes to coordinate with an external accounting company for our annual audit. Thus far I find it highly interactive and the notification features help me stay on track with my outstanding tasks. I would highly recommend it.

Cons

I have not go through all the features yet so I cannot provide feedback on those aspects of GlassCubes.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Sally

Hospital & Health Care, 500+ employees

More than a year

5.0
August 2023

Glasscubes

Pros

It is a fantastic document management system that is simple to use and facilitates seamless sharing with other team members.

Cons

The only disadvantage is having to sign in again after a short period of time.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

G

Georgia

Accounting, 500+ employees

Less than 6 months

5.0
August 2023

Super easy to use

Pros

It is very user friendly and simple

Cons

I have no complaints about GlassCubes

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

J

Jenna

Government Administration, 101-500 employees

More than a year

5.0
July 2023

Great product

Pros

It is easy to use and provides a secure method for sharing files with partner organizations.

Cons

Viewing files in the form of icons rather than lists would make it easier.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

7

Functionality

9

N

Neeta

Research, 1-10 employees

Less than 6 months

5.0
July 2023

Easy to use

Pros

Since recently starting to use Glasscubes I have found it very easy to navigate and the customer service is exceptional.

Cons

So far I haven't found anything to dislike about GlassCubes.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

T

Tika

Research, 1-10 employees

Less than 6 months

5.0
July 2023

Excellent service

Pros

Glasscubes was so easy to set up, the demonstration provided valuable insights and the customer service team is responsive and helpful. Overall it has been a fantastic experience. We have used Glasscubes in the past for other projects and would definitely return to it.

Cons

Apart from the difficulty in setting up a direct debit I have not experienced any issues with GlassCubes. Every time I think I have completed the setup it fails. Other than this minor problem I have no trouble using it at all.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

O

Ollie

Pharmaceuticals, 1-10 employees

Less than 6 months

5.0
July 2023

My experience with Glasscubes

Pros

The setup process was straightforward and the user interface is intuitive. It is highly effective for document management and ensures compliance in our regulated industry.

Cons

There have not been any specific cons identified by me so far

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

Ritchie

Construction, 11-50 employees

More than a year

5.0
June 2023

Very easy way to share documents across a range of companies

Pros

It allows businesses to collaborate and share documents with ease facilitating smooth progress in construction projects.

Cons

So far I encountered nothing that would require any upgrades.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

Rebecca

Non-Profit Organization Management, 51-100 employees

More than a year

5.0
June 2023

Glass Cubes

Pros

It is easy to find and review files with simple access for downloading and navigating through them.

Cons

There is nothing about the system that I don't like.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

Rachel

Management Consulting, 1-10 employees

Less than a year

5.0
June 2023

Growing our Community

Pros

Glasscubes helps in coordination within our growing community of practice.

Cons

Setting things up and getting people to initiate interactions still requires some management from us.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

R

Rachel

Transportation/Trucking/Railroad, 101-500 employees

More than a year

5.0
June 2023

Ease of Use

Pros

Its an excellent way to communicate with our network, offering a user friendly experience with various options for posting different items.

Cons

The integration has been smooth and there is nothing I dislike about the platform.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Joshua

Automotive, 101-500 employees

Less than a year

5.0
June 2023

Recognizing Teamwork

Pros

I really like that it goes out the entire company allowing us to collectively observe the additions and recognize those who go the extra mile.

Cons

I honestly have no complaints. It performs as I expected

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

jake

Construction, 51-100 employees

More than a year

5.0
June 2023

Highly recommend

Pros

I like how easily I can navigate, upload and download files on Glasscubes.

Cons

When uploading files and documents in bulk each team member following the space receives an individual email for every single document. It would be much better to receive one bulk email listing all the uploads made in the past 10 minutes or so. One email with a list of 40 uploads is preferable to 40 emails stating one thing each.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

Reza

Health, Wellness and Fitness, 500+ employees

More than a year

5.0
June 2023

Review of the system/product after 7 years of usage

Pros

After many years of experience with this system/product I can honestly and genuinely recommend it. I have been using and administering the system for over 7 years and have not encountered any glitches or downtime. The teams response to queries and issues is prompt and problems are resolved quickly. They are also open to additional features and development.

Cons

We had to come to an understanding with the finance team of GlassCubes because in the NHS it takes us a while to pay invoices and sometimes we can't react quickly enough due to internal processes.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K

Kiran

Construction, 101-500 employees

Less than a year

3.0
June 2023

Glasscubes

Pros

I like the feature that allows me to share files and enables other users to add comments. It promotes interaction and collaboration.

Cons

Sometimes I find it hard to navigate.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

M

Madeline

Public Relations and Communications, 11-50 employees

Less than a year

5.0
June 2023

Team document management is easy to handle when using Glasscubes

Pros

Glasscubes has a robust document management platform. I particularly enjoy the version control features including the ability to comment directly on files and collaborate in real time. The discussion board, activity stream and the ability to share documents externally with clients are also highly valuable and often underrated.

Cons

Nothing I have thoroughly enjoyed using GlassCubes, and I cannot think of any way to improve it overall.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

E

Eduardo

Logistics and Supply Chain, 500+ employees

Less than 6 months

5.0
May 2023

Glasscubes

Pros

Managing Glasscubes is the simplest task so I have no complaints.

Cons

Honestly I have no complaints about Glasscubes. It is straightforward and uncomplicated.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Jeff

Accounting, 11-50 employees

Less than 6 months

4.0
May 2023

Friendly user interface

Pros

It ensures secure storage and access to files for both users and clients.

Cons

It can be confusing to keep track of queries.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8