Glasscubes Reviews
Total 192 reviews
4.7
All reviews are from verified customers
Rating Distribution
5
Stars78%
4
Stars18%
3
Stars3%
2
Stars1%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Linda
Health, Wellness and Fitness, 11-50 employees
Less than 6 months
“Great storage facility
Pros
The thing I like about Glasscubes is that I receive notifications whenever my colleagues make edits to documents.
Cons
The process of downloading a document and then reloading it can be a bit cumbersome.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Marianne
Education Management, 500+ employees
Less than a year
“very useful tool for collaboration for teams in different locations
Pros
The easiness of having all the documents in one place with the ability to edit them while maintaining version control is very beneficial.
Cons
Occasionally I struggle to find my way back to my original overview (dashboard) for the project.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Charles
Accounting, 51-100 employees
Less than a year
“Very useful
Pros
I find it extremely valuable for automated communication with clients.
Cons
I believe it could be a bit smoother to navigate.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Annie
Accounting, 11-50 employees
Less than a year
“Useful product
Pros
Glasscubes has the capability to automatically send reminders to clients which saves valuable administrative time.
Cons
It took me some time to become familiar with the layout and navigate the site.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Calum
Accounting, 11-50 employees
Less than a year
“Glasscubes has simplified our processes
Pros
Personally I find that Glasscubes has smoothen the process of gathering information from clients.
Cons
I find one thing difficult that Glasscubes doesn't allow me to enter the client name along with their email.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sandra
Accounting, 11-50 employees
Less than a year
“Helpful for tax returns
Pros
It is incredibly helpful for prompting clients to send their tax return information as it sends them reminders every few months.
Cons
Instead of stating the clients full name Glasscubes only displays their email address when information is received.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Subik
Accounting, 51-100 employees
Less than 6 months
“Gooooooood
Pros
It provides a secure method for clients to upload their documents.
Cons
Despite submitting the required information clients still receive reminders.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Zoe
Accounting, 51-100 employees
Less than 6 months
“Reliable and secure
Pros
I rely on Glasscubes for file sharing and it has proven to be both dependable and secure.
Cons
Glasscubes fulfills all my needs.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
V
Education Management, 101-500 employees
More than a year
“friendly to use
Pros
What truly stands out is its intelligent interface and logical structure, resulting in a superb user experience.
Cons
I have not come across any specific red flags. If there is room for improvement it could be a feature like blocking the calendar view from the previous year.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Kate
Chemicals, 11-50 employees
Less than a year
“Useful for secure cloud storage
Pros
Glasscubes offers a wide range of features from collaboration to storage and file transfer allowing my team to work more efficiently and productively.
Cons
My team and I have not encountered any issues with Glasscubes and we highly recommend it
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Adel
Hospital & Health Care, 500+ employees
Less than a year
“My review as a UKPHR Student
Pros
It is very much user friendly with a simple front page designed for students.
Cons
I believe streamlining the navigation menu would make Glasscubes even easier to use.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
8
Paul
Hospital & Health Care, 500+ employees
Less than 6 months
“Simple and easy to use
Pros
I personally find it easy and simple to navigate through the various functions. It simplifies collaboration with colleagues and facilitates information and file sharing. The settings are intuitive and the functionality works exceptionally well.
Cons
I have not identified any cons yet
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Matt
Legal Services, 51-100 employees
Less than a year
“Glasscubes review
Pros
It is highly effective for file sharing with a user friendly interface and an incredibly helpful support team.
Cons
So far I haven't experienced anything issues with the software
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Vicki
Accounting, 11-50 employees
Less than 6 months
“File storage system is ok, excel document access could be better
Pros
Navigating the platform is effortless and the files are locked to prevent version conflicts. The preview function works seamlessly for Word documents and PDFs
Cons
Excel documents don't display well in preview mode, needing the use of desktop connect which adds extra steps every time a document is opened (which is a downside). Sometimes, if the connection times out, work can be lost, and occasionally the connection doesn't work at all, necessitating the download and reload of documents.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Tasha
Non-Profit Organization Management, 101-500 employees
More than a year
“It works well but could be improved
Pros
I find the file sharing feature particularly useful especially when it comes to downloading and providing comments.
Cons
The online editing feature is not smooth and can be unclear about whether the document saves. Certain elements of documents especially spreadsheets can be distorted and not all features work properly.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
10
Functionality
8
Laura
Education Management, 101-500 employees
More than a year
“Laura Brown - NCL Uni
Pros
The support staff is fantastic and Glasscubes is intuitive and easy to use. It has become an essential system for our day to day interactions with other universities and schools in our region. We greatly appreciate the discount as our project budgets face yearly cuts.
Cons
I want to conduct an audit of our workspaces to track the last document upload date but the current export only shows a limited number of uploads dating back to 22. Auditing all the way back to 2017 when the platform was set up will be a manual task that requires time.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Rhi
Education Management, 11-50 employees
More than a year
“Secure, reliable, would recommend
Pros
The software provides a secure and reliable platform for collaborative work on sensitive data.
Cons
Setting up Glasscubes for new beginners can be very confusing so training is necessary.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Alison
Accounting, 51-100 employees
Less than 6 months
“Glasscubes - Information Request tool
Pros
As an accounting company this smart yet simple software saves us time and helps automate processes while maintaining a personal touch and branding.
Cons
It would be more beneficial to have the option to send to multiple end users.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Justin
Mining & Metals, 1-10 employees
Less than 6 months
“Best Value Document Storage and Management Platform
Pros
The thing that makes Glasscubes an exceptional choice is The ease of use and setup combined with the prompt and professional response from the demonstration stage to implementation and ongoing use
Cons
Having reminders for tagged comments/documents would be a nice additional feature.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Joanna
Accounting, 11-50 employees
Less than 6 months
“Great!
Pros
The ease of use is outstanding and the explanations and demonstrations are efficient.
Cons
It would be helpful to have the ability to filter documents by those that have been submitted.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10