Total 59 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

71%

4

Stars

22%

3

Stars

5%

2

Stars

0%

1

Stars

2%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

RA
Roger A.

Marketing and Advertising, 1-10 employees

More than a year

5.0

No efforts needed for calendar integration

Pros

This tool�takes almost no effort to get start and the integration with Google Calendar makes scheduling and joining meetings really convenient. It handles meetings reliably and managing files during calls works well too.

Cons

The background customization and participant management features feel a bit limited compared to some other platforms. The translation feature is also somewhat confusing to use.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

9

DT
Diana T.

Hospital & Health Care, 11-50 employees

Less than a year

5.0

has helpful features

Pros

Google Meet�is really simple to use and features like phone calling, customer support and file management are all very helpful.

Cons

Video calls can buffer, the connection may occasionally drop and the video can look blurry but overall�it's still okay.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AG
Ali G.

Education Management, 11-50 employees

Less than a year

5.0

proven great option for us

Pros

It�has been a really great option for video calls. The fact that meetings can go on without a time limit is incredibly helpful. During COVID, it was the platform our team relied on most for staying connected through video chats.

Cons

There were times when�it�wouldn't work properly if someone didn't have a Gmail account. That became a real obstacle when we were trying to meet with our students parents during the school day.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AC
Avery C.

Computer Software, 1-10 employees

More than a year

5.0

creating links is not a problem

Pros

Creating meeting links is really easy, whether the people joining have Google accounts or not. That makes working together with others much more hassle free.

Cons

One thing I'd still like to see is a better way to attach specific documents, presentations and other external files directly to meetings since that would make collaboration even more convenient.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Consumer Goods, 51-100 employees

Less than a year

5.0

has some great features

Pros

Google Meet�is really simple and it's very easy to use. It connects quickly and the features it includes, like background blur and virtual backgrounds, work really well.

Cons

every now and then I run into an issue getting my audio connected in meetings but�it's usually a minor problem and pretty simple to fix. Aside from that, I don't have many complaints.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

MK
Marisa K.

Building Materials, 51-100 employees

More than a year

5.0

Offers strong security

Pros

This software�is decent and it comes with plenty of useful features. It handles meeting management really well thanks to its scalability and overall reliability. I also appreciate the strong security and compliance features especially around document sharing and user verification.

Cons

It�really has everything needed in an ideal meeting management platform. From high-quality video and audio to dependable customer support, I honestly don't have any complaints about�it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

GS
Giacomo S.

Restaurants, 11-50 employees

More than a year

4.0

screen sharing made simple

Pros

Google Meet�has been dependable for web and video conferencing. Getting it set up and rolled out was easy too and it lets us collaborate and run online meetings without any hassle. The real-time screen sharing works well and it also connects nicely with other systems we use.

Cons

Honestly almost everything about�it�works really well. The only thing missing is a stronger set of advanced features especially options like virtual backgrounds and customizable meeting layouts.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

6

RT
Roldan T.

Airlines/ Aviation, 500+ employees

More than a year

5.0

More affordable than others

Pros

Keeping in touch with clients is much more effective with�this platform. It lets us set up meetings with management whenever we need to discuss business-related matters. On top of that it's more affordable than many other platforms which makes it a very practical and convenient choice overall.

Cons

Across my entire career, this has honestly been the most complete platform I have used. I can see why so many businesses choose�it�over other options because everything works properly and does exactly what�it's meant to do. I genuinely don't have any negative feedback about�it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JF
Jill F.

Music, 11-50 employees

More than a year

5.0

replaced Zoom for better

Pros

After relying on Zoom during the pandemic, we started looking for a more affordable option with fewer limitations.�Google Meet�has been free for everything we need and it's very simple to use.

Cons

Compared with other online meeting platforms,�it�comes with fewer meeting features and�it�can be difficult to view a large number of participants at once.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

BA
Brad A.

Law Practice, 1-10 employees

Less than a year

5.0

dependable with no glitches

Pros

It�keeps things simple and dependable. There is no complicated setup and no constant glitches so joining a meeting is quick and you can pay attention to the conversation instead of dealing with technical issues.

Cons

There is not much to complain about though�it�would be even better with more advanced features and additional customization options.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

AG
Alexander G.

Photography, 1-10 employees

More than a year

4.0

reliable and free tool

Pros

For years, I have used�Google Meet�to stay in touch with my family and it has worked really well especially for a free service. I have consistently been happy with it.

Cons

It�has generally been dependable for me. There was one time when�it�dropped in the middle of a video chat but aside from that,�it�has been perfectly fine.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

8

JPN
Jean Pierre N.

Higher Education, 500+ employees

More than a year

5.0

Fits perfectly in the workspace

Pros

One thing that really works well with�this software�is how well it fits into G Suite Workspace. The interface is user friendly, the security is excellent and it's accessible across all the major browsers which makes it very convenient to use.

Cons

Compared with Zoom Workplace,�it�comes with fewer features and some users also mention the time limit on free group calls as a downside.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

A
Anonymous

Defense & Space, 11-50 employees

Less than a year

5.0

works better than expected

Pros

Honestly�Google Meet�just works better overall. The interface has a more casual vibe which can make it feel a little less professional than Teams but the actual functionality is much better. There are hardly ever any glitches and admitting people into meetings is almost always hassle-free.

Cons

The only real downside is that the interface looks a bit less professional but aside from that,�it�outperforms Microsoft Teams in pretty much every other way.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

A
Absana

Information Technology and Services, 500+ employees

More than a year

5.0

no downloads or extra steps needed

Pros

The platform�has been a dependable and user friendly video conferencing tool for me. The layout is clean, user friendly and simple to navigate. I also like that there is no need to download any extra apps and it works nicely with other Google services. Features like screen sharing, live captions, plus the fun filters and background options make it even better to use.

Cons

A few limitations do stand out though. Recording and some other features, such as longer meeting access without time limits, are locked behind a paid plan. Screen sharing can also be a bit buggy at times, with freezing issues or certain restrictions. And when stacked against platforms like Zoom,�it�offers fewer AI-powered tools and weaker customization options especially for things like whiteboards and polls.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A
Anonymous

Insurance, 500+ employees

More than a year

5.0

Works well and user friendly

Pros

Works well with just about everyone which makes�it�really good. The interface is also very user friendly, the pricing feels worth it and the background options are simple to use. I also haven't run into any bugs or problems while using it.

Cons

There can be occasional compatibility issues with certain security settings or firewalls but overall�it's still very accessible and simple to use. Other than that, I really don't have any complaints.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

E
Emma

Beautylish, 51-100 employees

4.0

So convenient in these times

Pros

I love that it is free.

Cons

Should have meeting hop capabilities.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

7

J
Jethro

DEKOM BV, 51-100 employees

4.0

Very simple to use.

Pros

My daughter was able to use it easily for her primary school classes without an issue.

Cons

It is only useful for internal meetings in companies because meeting hopping etc is not allowed.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

7

Functionality

7

C
Cecelia

New Dentals , 1-10 employees

1.0

Not too great

Pros

The sales team was very charismatic.

Cons

A lot of things which were promised upon sale were not provided.

Rating Distribution

Ease of use

3

Value for money

2

Customer Support

2

Functionality

2

R
Ronald

Michigan Boys, 1-10 employees

5.0

good experience

Pros

we had a smooth experience

Cons

None.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9