Entertainment, 500+ employees
More than a year
“no lags and easy to use”
Pros
Because it's built right into Google Calendar, scheduling and joining meetings is very convenient. In short it is genuinely easy to use and does exactly what I need for regular calls. It usually works without much lag so conversations feel more natural. The interface is also clean, simple and nice to look at so there is no learning curve. On top of that it's free which makes it a very practical choice for everyday meetings.
Cons
The microphone can be unreliable at times, with random connection problems that get frustrating and sometimes force me to use headphones. Plus every now and then the only way to get�it�working again is to restart the computer which is pretty annoying.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
8
Functionality
8
Design, 1-10 employees
More than a year
“Syncs well with google calendar”
Pros
Using it is not a problem and it syncs really well with my calendar. Since most people already use it, coordinating meetings and sharing links with others is very easy too.
Cons
What I do not like is how the details look in the confirmation email. I feel like it could be formatted better so it's easier to read and find information quickly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Leisure, Travel & Tourism, 51-100 employees
More than a year
“Fits perfectly in google ecosystem”
Pros
Google Meet fits perfectly into the Google ecosystem and the way it syncs with Google Calendar is absolutely amazing.
Cons
It's not a major issue and it�might just be me but I feel like real time screen and file sharing isn't always the simplest or most easy to use.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Health, Wellness and Fitness, 1-10 employees
More than a year
“Easy join from gmail calendar”
Pros
Jumping into meetings is really easy especially when you're already in Gmail or Calendar. Joining is rarely a problem for anyone which makes a big difference. Also it is dependable overall, with great video and audio quality most of the time. Screen sharing is simple and works the way you need it to without any hassle.
Cons
To me it�does feel a little basic compared with some other platforms. The backgrounds and customization options aren't all that strong and participant management can get a bit awkward when you're hosting a larger meeting.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Computer Software, 51-100 employees
More than a year
“works great overall”
Pros
It is perfect since there is nothing to install and it works really well with Google Workspace. Overall it is user friendly and stays stable through most meetings.
Cons
Compared with some other platforms, the feature set feels a bit limited. Call quality can drop on weaker internet connections and the admin controls are fairly basic.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
6
Civic & Social Organization, 11-50 employees
Less than 6 months
“Simplest and clean interface”
Pros
Google Meet is the simplest video conferencing software I have used and the interface is also very clean and user friendly.
Cons
One thing that's missing is the ability to find a history of documents shared during a meeting.�It�would also be useful to have access to past conversation history.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Education Management, 51-100 employees
More than a year
“Connects us with global students”
Pros
Running virtual interviews with students across the globe has been a huge help for our admissions office. We often need to connect with out of town applicants and this tool makes that possible without dealing with long phone calls or the time and expense of travel. Also it is simple to update and adjust meeting times which makes coordinating around everyone's schedules much more convenient.
Cons
Honestly I haven't run into anything that feels unfriendly or difficult to use. I have been very happy with how manageable and user friendly it�is.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Education Management, 51-100 employees
Less than a year
“fit in for daily work routine”
Pros
It is part of my daily routine at work and it's been very user friendly overall. One thing I really like is how simple it is to set up and schedule meetings.
Cons
I do wish the translation features were more powerful and the video quality could definitely be better. In those areas, Zoom seems to perform better.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
6
Real Estate, 51-100 employees
More than a year
“Strong google workspace”
Pros
The simplicity and strong connection with Google Workspace make Google Meet very easy to use. Joining and managing meetings and working with others, is also easy and efficient. We used it every day for clocking in and out and it was also very useful for getting attendance reports after each meeting.
Cons
At times the audio or video quality drops especially during larger meetings or when the internet connection is slow. When that happens,�it�can disrupt the flow of the discussion.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Electrical/ Electronic Manufacturing, 51-100 employees
Less than a year
“one click access makes it best”
Pros
Joining meetings is really easy with Google Meet. There is no need to download anything, the one click access is also convenient and the minimalist interface makes it very user friendly overall. It's simple to use which makes the whole experience really nice.
Cons
Even with its simple design and great integration with Google Workspace, there are still a few common frustrations that tend to come up during regular use.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Design, 1-10 employees
Less than a year
“i like that no signup is needed”
Pros
It works really well because it's so universal. I can send a meeting link to a client quickly and they can join without signing up or dealing with anything complicated. The blurred background and other enhancement features are also a nice touch and make calls feel more polished.
Cons
One issue I have run into with�it�is the audio cutting out during calls.�It�has forced me to end meetings and reconnect more than once which is especially frustrating when I am in professional meetings with clients.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Computer Software, 11-50 employees
More than a year
“Runs in browser without installation”
Pros
Joining or hosting meetings with it is pretty easy and the integration with Gmail and Google Calendar makes scheduling and access really convenient. Also the video and audio quality stays stable, screen sharing is simple during presentations and it works very well right in the browser without needing to install anything.
Cons
The background and visual customization options feel a bit limited and bigger meetings can be more difficult to manage compared to some other platforms.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Financial Services, 1-10 employees
More than a year
“No app updates required”
Pros
Because it runs right from the browser, it's very easy to use especially since I never have to wait for an app update before joining a meeting. The whole experience is good and the controls are simple without being cluttered. When connected to a Google Workspace subscription, there are also many useful options for managing what gets shared during meetings.
Cons
Host controls still feel a bit more limited than what some other online meeting platforms offer. There is also no built in way to remotely control another participant's screen which can be a drawback.�It�also works best when you have multiple monitors although if that setup is available,�it�fits really well.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Education Management, 51-100 employees
More than a year
“Visual effects improve poor lighting”
Pros
The background options and visual effects are a big plus for me. It keeps me centered on screen and brightens my face when the room lighting is poor which is really useful since I do not always have the best setup. Signing in is also very convenient, whether I am joining from my laptop or my phone, even for last-minute meetings. I also appreciate the screen-sharing features and I have used them before to record presentations.
Cons
One downside is that�it�tends to overheat my laptop. I suspect the picture-in-picture feature may be causing�it but I do not want to turn that off because�it�is very convenient for handling other tasks during a meeting while still following what everyone else is saying and doing. Another issue is that not all external attachments work with�it and there is not much troubleshooting support available. I also tried using Guul with friends but�it�did not work.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Cosmetics, 51-100 employees
Less than a year
“Free and simple tool”
Pros
To start with, Google Meet is free, simple to use and built right into the Gmail mobile app which makes joining calls really convenient.
Cons
Call quality isn't really its strongest point though.�It�struggles to provide decent audio and video quality during discussions especially when a lot of people are using�it�at the same time.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Food & Beverages, 51-100 employees
Less than a year
“offers excellent support”
Pros
Google Meet has been really easy to use. I am able to run my presentations without any trouble and the customer support team has been excellent whenever I have needed help.
Cons
The thing that gave me trouble was logging in at first but customer support stepped in and helped me access the app.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Hospital & Health Care, 11-50 employees
More than a year
“pretty easy to setup”
Pros
Setting up meetings is simple and sharing them is just as easy. Plus Google Meet lets me schedule meetings and send the link by email or even through WhatsApp.
Cons
Honestly�it�offers a lot for a free tool and there are no real participant limitations, plus sharing is very convenient. sp no cons to share at all for now to be honest.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Events Services, 1-10 employees
More than a year
“joining meeting is easy now”
Pros
Being free and easy to use is a big plus and the direct connection with Google Calendar makes scheduling and joining meetings really convenient. Call quality stays consistently high, whether it's for regular meetings, presentations or bringing in guests. I also rarely run into bugs or technical problems that affect the overall call experience.
Cons
Participant management can be a bit more challenging in mid-sized meetings. I'd love to see more flexibility and added features to make handling attendees easier in those situations.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Internet, 11-50 employees
More than a year
“essential tool we use daily !”
Pros
It is lightweight, user friendly and simple to work with. We rely on it every day and it's become an essential part of how we get things done alongside Google and the rest of its suite of products.
Cons
What I would like to see improved is having the Add Google Meet button appear automatically in Google Calendar. It would also help if the Record With Gemini feature could start on its own by default.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Marketing and Advertising, 1-10 employees
More than a year
“Recordings save easily to drive”
Pros
Recording meetings and pulling up those recordings later is pretty easy. It's especially useful that Google Meet connects with Google Drive so saving meetings there happens without any hassle.
Cons
One thing I'd still like to see is support for higher video quality when hosting meetings. The current quality isn't bad at all but having the option to save recordings above 1080p for cameras that support�it�would be a really nice upgrade.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
