Total 59 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

71%

4

Stars

22%

3

Stars

5%

2

Stars

0%

1

Stars

2%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

A
Anonymous

Entertainment, 500+ employees

More than a year

4.0

no lags and easy to use

Pros

Because it's built right into Google Calendar, scheduling and joining meetings is very convenient. In short it is genuinely easy to use and does exactly what I need for regular calls. It usually works without much lag so conversations feel more natural. The interface is also clean, simple and nice to look at so there is no learning curve. On top of that it's free which makes it a very practical choice for everyday meetings.

Cons

The microphone can be unreliable at times, with random connection problems that get frustrating and sometimes force me to use headphones. Plus every now and then the only way to get�it�working again is to restart the computer which is pretty annoying.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

8

Functionality

8

J
Jenna

Design, 1-10 employees

More than a year

5.0

Syncs well with google calendar

Pros

Using it is not a problem and it syncs really well with my calendar. Since most people already use it, coordinating meetings and sharing links with others is very easy too.

Cons

What I do not like is how the details look in the confirmation email. I feel like it could be formatted better so it's easier to read and find information quickly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

EE
Emre E.

Leisure, Travel & Tourism, 51-100 employees

More than a year

5.0

Fits perfectly in google ecosystem

Pros

Google Meet fits perfectly into the Google ecosystem and the way it syncs with Google Calendar is absolutely amazing.

Cons

It's not a major issue and it�might just be me but I feel like real time screen and file sharing isn't always the simplest or most easy to use.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

TC
Toby C.

Health, Wellness and Fitness, 1-10 employees

More than a year

5.0

Easy join from gmail calendar

Pros

Jumping into meetings is really easy especially when you're already in Gmail or Calendar. Joining is rarely a problem for anyone which makes a big difference. Also it is dependable overall, with great video and audio quality most of the time. Screen sharing is simple and works the way you need it to without any hassle.

Cons

To me it�does feel a little basic compared with some other platforms. The backgrounds and customization options aren't all that strong and participant management can get a bit awkward when you're hosting a larger meeting.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

NN
Nabil N.

Computer Software, 51-100 employees

More than a year

4.0

works great overall

Pros

It is perfect since there is nothing to install and it works really well with Google Workspace. Overall it is user friendly and stays stable through most meetings.

Cons

Compared with some other platforms, the feature set feels a bit limited. Call quality can drop on weaker internet connections and the admin controls are fairly basic.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

6

A
Angeline

Civic & Social Organization, 11-50 employees

Less than 6 months

5.0

Simplest and clean interface

Pros

Google Meet is the simplest video conferencing software I have used and the interface is also very clean and user friendly.

Cons

One thing that's missing is the ability to find a history of documents shared during a meeting.�It�would also be useful to have access to past conversation history.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

NC
Natalie C.

Education Management, 51-100 employees

More than a year

5.0

Connects us with global students

Pros

Running virtual interviews with students across the globe has been a huge help for our admissions office. We often need to connect with out of town applicants and this tool makes that possible without dealing with long phone calls or the time and expense of travel. Also it is simple to update and adjust meeting times which makes coordinating around everyone's schedules much more convenient.

Cons

Honestly I haven't run into anything that feels unfriendly or difficult to use. I have been very happy with how manageable and user friendly it�is.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

EW
Essence W.

Education Management, 51-100 employees

Less than a year

4.0

fit in for daily work routine

Pros

It is part of my daily routine at work and it's been very user friendly overall. One thing I really like is how simple it is to set up and schedule meetings.

Cons

I do wish the translation features were more powerful and the video quality could definitely be better. In those areas, Zoom seems to perform better.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

6

LEV
Laila Edelyn Villanueva

Real Estate, 51-100 employees

More than a year

5.0

Strong google workspace

Pros

The simplicity and strong connection with Google Workspace make Google Meet very easy to use. Joining and managing meetings and working with others, is also easy and efficient. We used it every day for clocking in and out and it was also very useful for getting attendance reports after each meeting.

Cons

At times the audio or video quality drops especially during larger meetings or when the internet connection is slow. When that happens,�it�can disrupt the flow of the discussion.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

ET
eldho t.

Electrical/ Electronic Manufacturing, 51-100 employees

Less than a year

5.0

one click access makes it best

Pros

Joining meetings is really easy with Google Meet. There is no need to download anything, the one click access is also convenient and the minimalist interface makes it very user friendly overall. It's simple to use which makes the whole experience really nice.

Cons

Even with its simple design and great integration with Google Workspace, there are still a few common frustrations that tend to come up during regular use.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

A
Amber

Design, 1-10 employees

Less than a year

4.0

i like that no signup is needed

Pros

It works really well because it's so universal. I can send a meeting link to a client quickly and they can join without signing up or dealing with anything complicated. The blurred background and other enhancement features are also a nice touch and make calls feel more polished.

Cons

One issue I have run into with�it�is the audio cutting out during calls.�It�has forced me to end meetings and reconnect more than once which is especially frustrating when I am in professional meetings with clients.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

RR
Rafa R.

Computer Software, 11-50 employees

More than a year

5.0

Runs in browser without installation

Pros

Joining or hosting meetings with it is pretty easy and the integration with Gmail and Google Calendar makes scheduling and access really convenient. Also the video and audio quality stays stable, screen sharing is simple during presentations and it works very well right in the browser without needing to install anything.

Cons

The background and visual customization options feel a bit limited and bigger meetings can be more difficult to manage compared to some other platforms.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Financial Services, 1-10 employees

More than a year

5.0

No app updates required

Pros

Because it runs right from the browser, it's very easy to use especially since I never have to wait for an app update before joining a meeting. The whole experience is good and the controls are simple without being cluttered. When connected to a Google Workspace subscription, there are also many useful options for managing what gets shared during meetings.

Cons

Host controls still feel a bit more limited than what some other online meeting platforms offer. There is also no built in way to remotely control another participant's screen which can be a drawback.�It�also works best when you have multiple monitors although if that setup is available,�it�fits really well.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MI
Maha I.

Education Management, 51-100 employees

More than a year

5.0

Visual effects improve poor lighting

Pros

The background options and visual effects are a big plus for me. It keeps me centered on screen and brightens my face when the room lighting is poor which is really useful since I do not always have the best setup. Signing in is also very convenient, whether I am joining from my laptop or my phone, even for last-minute meetings. I also appreciate the screen-sharing features and I have used them before to record presentations.

Cons

One downside is that�it�tends to overheat my laptop. I suspect the picture-in-picture feature may be causing�it but I do not want to turn that off because�it�is very convenient for handling other tasks during a meeting while still following what everyone else is saying and doing. Another issue is that not all external attachments work with�it and there is not much troubleshooting support available. I also tried using Guul with friends but�it�did not work.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

CC
Cloe C.

Cosmetics, 51-100 employees

Less than a year

5.0

Free and simple tool

Pros

To start with, Google Meet is free, simple to use and built right into the Gmail mobile app which makes joining calls really convenient.

Cons

Call quality isn't really its strongest point though.�It�struggles to provide decent audio and video quality during discussions especially when a lot of people are using�it�at the same time.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

LW
Levin W.

Food & Beverages, 51-100 employees

Less than a year

5.0

offers excellent support

Pros

Google Meet has been really easy to use. I am able to run my presentations without any trouble and the customer support team has been excellent whenever I have needed help.

Cons

The thing that gave me trouble was logging in at first but customer support stepped in and helped me access the app.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

CB
Camille B.

Hospital & Health Care, 11-50 employees

More than a year

5.0

pretty easy to setup

Pros

Setting up meetings is simple and sharing them is just as easy. Plus Google Meet lets me schedule meetings and send the link by email or even through WhatsApp.

Cons

Honestly�it�offers a lot for a free tool and there are no real participant limitations, plus sharing is very convenient. sp no cons to share at all for now to be honest.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

AO
Aidan O.

Events Services, 1-10 employees

More than a year

5.0

joining meeting is easy now

Pros

Being free and easy to use is a big plus and the direct connection with Google Calendar makes scheduling and joining meetings really convenient. Call quality stays consistently high, whether it's for regular meetings, presentations or bringing in guests. I also rarely run into bugs or technical problems that affect the overall call experience.

Cons

Participant management can be a bit more challenging in mid-sized meetings. I'd love to see more flexibility and added features to make handling attendees easier in those situations.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

A
Anonymous

Internet, 11-50 employees

More than a year

4.0

essential tool we use daily !

Pros

It is lightweight, user friendly and simple to work with. We rely on it every day and it's become an essential part of how we get things done alongside Google and the rest of its suite of products.

Cons

What I would like to see improved is having the Add Google Meet button appear automatically in Google Calendar. It would also help if the Record With Gemini feature could start on its own by default.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

A
Anonymous

Marketing and Advertising, 1-10 employees

More than a year

5.0

Recordings save easily to drive

Pros

Recording meetings and pulling up those recordings later is pretty easy. It's especially useful that Google Meet connects with Google Drive so saving meetings there happens without any hassle.

Cons

One thing I'd still like to see is support for higher video quality when hosting meetings. The current quality isn't bad at all but having the option to save recordings above 1080p for cameras that support�it�would be a really nice upgrade.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10