Total 59 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

71%

4

Stars

22%

3

Stars

5%

2

Stars

0%

1

Stars

2%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

BN
Bre N.

Construction, 11-50 employees

More than a year

5.0

allows work from anywhere

Pros

Able to talk about work from anywhere makes Google Meet incredibly convenient. Scheduling meetings ahead of time is also really helpful and the email reminders right before they begin make it easy to stay on track.

Cons

Honestly I don't have any complaints about�it�at all. We have been using�it�for years and there really hasn't been anything I have disliked.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Z
Zach

Education Management, 500+ employees

More than a year

5.0

Widely available which is great

Pros

It has been a really great option for video calls and meetings because it's widely available and doesn't require installing any extra software. The built-in features, like custom and blurred backgrounds, are especially useful when you want to clean up what others see behind you. Setting up a meeting and inviting people, whether they're part of your organization or outside of it, is very easy. Since most users already know their way around Google products, getting started with Google Meet takes almost no time at all.

Cons

There honestly isn't much to complain about with�it. If I had to point out one downside,�it�would be that running�it�in Google Chrome can use a lot of system resources and sometimes lead to lag especially if your internet upload or download speeds aren't very strong. That seems to be a fairly common issue with web-based Google services in general since they tend to consume quite a bit of RAM.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

AA
Ashley A.

Non-Profit Organization Management, 1-10 employees

Less than a year

3.0

account setup is not easy

Pros

Meetings run efficiently on low data usage and the network connectivity is reliable which makes the platform work well overall.

Cons

Having to create or use an account with them can be inconvenient and for first-time users the setup can be a bit confusing especially if they are not familiar with how�it�works.

Rating Distribution

Ease of use

4

Value for money

6

Customer Support

6

Functionality

6

LF
lorenzo f.

Photography, 1-10 employees

More than a year

5.0

Screen sharing boosts collaboration

Pros

Using it as a work tool has been really valuable especially because the screen sharing features make collaboration much more practical and effective.

Cons

That said I'd still like to see a few more interactive options or extra features added to make�it�even more versatile than�it�already is.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

KS
Katherine S.

Legal Services, 1-10 employees

More than a year

5.0

Free and user friendly tool

Pros

Google Meet is a user friendly platform that makes it simple to bring multiple people into the same meeting and the fact that it's free is especially valuable for many small organizations and non-profits.

Cons

Once too many people join a meeting, the lack of clarity can make things feel pretty overwhelming so�it�works better when the group is kept under five users.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

EK
Emmanuel K.

Automotive, 51-100 employees

More than a year

5.0

packs with amazing feature set

Pros

Using it is pretty easy and the features and capabilities it offers are really amazing. I prefer it over other competing platforms.

Cons

I honestly don't have many complaints about�it, except that when new updates roll out, I sometimes end up missing the previous layouts and views.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A
Anonymous

Retail, 51-100 employees

More than a year

3.0

has very basic controls

Pros

One thing I appreciate about�Google Meet�is how accessible it is. It works well for no-install meetings, offers strong security and includes free 60-minute group calls which makes it really convenient to use.

Cons

It�is missing some advanced features such as native whiteboards and the administrative controls feel more limited, basic and at times a bit confusing.

Rating Distribution

Ease of use

4

Value for money

7

Customer Support

6

Functionality

4

SJ
Sarah J.

Education Management, 51-100 employees

More than a year

5.0

Better than Teams

Pros

Not only it�is simple but it also offer all the features I'd expect from Zoom while feeling much better to use than Teams. Another thing I really appreciate is being able to connect sessions directly to Google Calendar.

Cons

The phone version could still use some work since switching between the different options can be a bit difficult.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Food & Beverages, 11-50 employees

More than a year

4.0

works when needed

Pros

With smaller teams or one-on-one meetings,�Google Meet�offers more functionality than most people will ever need and it consistently works when it matters.

Cons

It's a bit disappointing that you have to pay to unlock features like recording although that's understandable. Even so, the free version is more than enough for most people.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

9

Functionality

7

AT
Andrena T.

Health, Wellness and Fitness, 11-50 employees

More than a year

4.0

good for video appointments

Pros

We regularly relied on�the app�to set up video appointments with clients who were unable to come into the clinic but still needed to be seen.

Cons

Meeting links can be a bit long and sometimes it's not very easy for older people who aren't comfortable with technology to use.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

BB
Bliss B.

Photography, 1-10 employees

Less than a year

4.0

handles large groups well

Pros

Getting meetings started is really easy thanks to the user friendly interface and joining calls doesn't take much effort either.�It�also handles large meetings and webinars really well which makes it a great option for bigger groups. On top of that screen sharing is simple to use so presenting content during a meeting was not a problem.

Cons

The mobile app can sometimes feel a little laggy or glitchy and that gets frustrating when trying to join or take part in meetings while away from a desktop.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

NB
Nava B.

Consumer Goods, 1-10 employees

More than a year

3.0

missing filters!

Pros

Having�Google Meet�built right into my Google Calendar and being free is really convenient. It generally works the way I expect and starting or joining a meeting only takes a moment.

Cons

One thing I like least is that�it�still doesn't offer a beauty filter. By 2026, that feels like a pretty basic feature to have. Nothing over the top, just simple smoothing since most people want to look their best.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

6

Functionality

4

RN
Ramon N.

Computer Hardware, 11-50 employees

Less than a year

5.0

cuts down scheduling time

Pros

Connecting with Google Calendar and Gmail is a big plus since�it�cuts down the usual back-and-forth and makes scheduling or joining calls take just a few seconds.

Cons

A downside is that certain features are limited based on the user tier or plan so not everyone gets access to the same set of capabilities.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

S
Sunita

Information Technology and Services, 500+ employees

Less than a year

5.0

noise cancellation is great

Pros

Daily standups and architecture reviews are much better to do with this. As screen sharing is easy so pulling up cloud console logs during a call takes no effort. The calendar integration is also very handy as joining meetings is basically one click. On top of that the background noise cancellation makes a big difference when I am working from a noisy cafe.

Cons

I still run into one issue that is the screen sharing can make my laptop slow down and heat up quite a bit. When my internet connection starts fluctuating, the audio tends to break up badly. Sending large log files through the chat also isn't very practical and during longer meetings�it�drains a lot of battery from my laptop.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

S
Simon

Mechanical or Industrial Engineering, 11-50 employees

More than a year

5.0

great browser based tool

Pros

Starting a meeting and bringing people in with�Google Meet�feels quick and hassle-free. You can launch an instant call or schedule one for later with just a click. It runs perfectly right in the browser so there is nothing to install. It also connects really well with other Google tools making it simple to set up meetings in Google Calendar, send invites through Gmail and share files from Google Drive. The free plan includes a lot of useful features and extras like emojis, screen sharing, live polls and virtual backgrounds help keep meetings more engaging.

Cons

Even though�it�includes some really nice engagement features,�it�still misses a couple of basic ones like waiting rooms and whiteboards.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

LG
Lledi G.

Information Technology and Services, 11-50 employees

More than a year

5.0

find it better than Teams

Pros

This software�keeps things simple, with no complicated setup and a very convenient interface that's easy to use. Sharing files and working together with others is also hassle free now. Plus being able to send a link to the team right away and jump on a video call is a huge advantage. Compared with my previous experience using Teams, the video call connection has been much better. Features such as live captions and automatic noise cancellation are excellent.

Cons

It's definitely a helpful tool but the lack of more advanced moderation features can sometimes be inconvenient.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

S
Sami

Computer Software, 11-50 employees

More than a year

4.0

Calendar integration is perfect

Pros

One thing that works really well with�Google Meet�is how well it connects with other tools like Google Calendar. The video and audio quality stays dependable and consistent which makes meetings feel more professional. It also helps communication flow better and screen sharing is simple to use when presenting or collaborating.

Cons

The pricing is on the higher side which can be a barrier for casual users or smaller teams.�It�also lacks some advanced features so the meeting experience can feel less interactive than other platforms. On top of that the participant limit can be restrictive for larger businesses that need to host bigger sessions.

Rating Distribution

Ease of use

9

Value for money

6

Customer Support

9

Functionality

6

T
Tristan

Computer Software, 1-10 employees

Less than a year

5.0

Dependable for client conversations

Pros

The app�has been dependable when it comes to staying connected and scheduling appointments is pretty easy too. It also worked really well for conversations with clients.

Cons

At times, calls would freeze which could be pretty frustrating. The free version also feels limiting since�it�doesn't give enough time.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

JR
Justine R.

Design, 1-10 employees

More than a year

5.0

Screen sharing is useful

Pros

Being able to share my screen is really useful because�it�lets me show things directly instead of just explaining them. The call quality is also very good and perfectly acceptable.

Cons

I was only using�it�in the most basic way in the start and didn't realize�it�could do much more, like screen sharing, recording or changing the layout.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

OB
Oli B.

Marketing and Advertising, 11-50 employees

More than a year

5.0

simple and great value for price

Pros

Google Meet�has been very good value for the money. It's consistently reliable, simple to use and works well for both internal meetings and external calls. I haven't run into any bugs or technical issues which has made it dependable day to day.

Cons

To be honest I really don't have any major complaints.�It�has stayed consistent includes useful features and is easy enough for beginners to pick up without much trouble.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8