Total 72 reviews

4.2

All reviews are from verified customers

Rating Distribution

5

Stars

36%

4

Stars

51%

3

Stars

13%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

S
Stephen

Information Services, 51-100 employees

More than a year

5.0

An easy, affordable, well featured solution for time-sheeting and resource management.

Pros

It is cost-effective, expandable, visually appealing and simple to use.

Cons

I can't really find any drawbacks with this one. It may not be an advanced analysis tool, but the provided dashboards are comprehensive out of the box and likely fulfill the needs of most companies.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

T
Tom

Design, 51-100 employees

Less than a year

5.0

HUB PLANNER REVIEW

Pros

It works quickly and efficiently, allowing me to track my time and workflow, as well as upcoming tasks for the week.

Cons

It would be helpful to have a feature to undo accidental time submissions instead of relying on the admin.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

E
Emil

Information Technology and Services, 11-50 employees

More than a year

4.0

Hub planner is cool

Pros

I able to allocate my team to projects on a short term basis.

Cons

From time to time, scrolling through the to-do list feels slow. The user interface could be further improved.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

J
Joanna

Environmental Services, 101-500 employees

Less than a year

4.0

Easy to use work programming software

Pros

This work programming software is easy to use, clear and visually appealing. It has greatly facilitated our weekly team meetings.

Cons

Having more prompts to assist with task scheduling would be beneficial.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A
Andre

Information Technology and Services, 11-50 employees

Less than a year

5.0

Accurate usage reporting

Pros

I can add notes to ongoing work and utilize the planned hours effectively.

Cons

I wish there were notifications when timesheets get approved.

Rating Distribution

Ease of use

10

Value for money

6

Customer Support

6

Functionality

10

A
Anonymous

Not Specified, 500+ employees

Less than a year

5.0

Bringing the teams together

Pros

The personalized planner and calendar allow me, my seniors and colleagues, to assign and track my work. Even though we are located in different cities around the world, it is easy to check the resource schedule before requesting an assignment.

Cons

I am quite new to Hub Planner and still exploring its features other than just time booking. It is a very user-friendly product for now and I need more time to evaluate any dislikes.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Not Specified, 11-50 employees

Less than 6 months

4.0

First time user

Pros

Navigating the system is simple and user-friendly.

Cons

The small quick view boxes is something do not like as it provides very little information.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

K
Kris

Computer Networking, 101-500 employees

Less than a year

5.0

Hub Planner revew

Pros

It's easy to use and user-friendly. It greatly assists in reporting work time.

Cons

Currently, I don't have any complaints.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L
Lynn

Computer Software, 11-50 employees

Less than 6 months

3.0

Hub Planner

Pros

In the timesheet, the planning is already included.

Cons

The planning section has poor visibility, and I can't see the full title of a scheduled issue.

Rating Distribution

Ease of use

4

Value for money

4

Customer Support

4

Functionality

8

A
Anonymous

Not Specified, 51-100 employees

Less than 6 months

5.0

Review

Pros

It provides a good overview of the daily work plan.

Cons

I believe it's a good software. But it would be great to have the ability to add colleagues from the office or collaborate as a team.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C
Carol

Design, 11-50 employees

Less than a year

4.0

Great Planner

Pros

I really like being able to see my week laid out and adding the times to the timesheet to keep track of the time spent on each project.

Cons

Having a section to create my own to-do list or task list would be fantastic. Currently, only the administrator can add tasks to a booking in my schedule.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

S
Suraya

Government Administration, 500+ employees

Less than 6 months

3.0

Hub planner administrator

Pros

The features that are priceless to me are the ability to compare forecasted versus reported data. Also the presence of a dashboard and reporting feature is commendable.

Cons

I wish I could adjust dates on the dashboard and assign "line managers" to approve timesheets instead of project managers. But it is where it currently stands. Additionally, having more support through phone calls rather than relying solely on emails would be ideal as so many emails can be annoying at times.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

W
Wesley

Food Production, 500+ employees

Less than 6 months

4.0

Great Visibility to team activities

Pros

The visibility provided in a GANTT format to track team activities is excellent. Unlike other software we used, this tool offers a user-friendly way to connect scheduled work to timesheets.

Cons

The reporting tool is highly flexible, which is a positive aspect. However, it can be confusing and difficult to extract the exact data I am searching from across various modules.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

10

Functionality

6

A
Aadit

Financial Services, 11-50 employees

More than a year

4.0

Good product, with a lot of scope for improvements

Pros

The design of the leave tracking and project planning features are well-executed.

Cons

Filling timesheets is not as simple as I expected. Having to click to edit each entry feels outdated. You should consider enhancing the navigation between entries using the tab button or arrows.

Rating Distribution

Ease of use

4

Value for money

8

Customer Support

4

Functionality

8

G
Geirson

Renewables & Environment, 500+ employees

Less than a year

5.0

I basically use Hub Planner for time tracking and resource assignment.

Pros

The platform is intuitive and makes capturing and scheduling time easy.

Cons

I would like to have an Outlook integration for this platform.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Not Specified, 101-500 employees

Less than a year

4.0

Like it

Pros

I can easily know my tasks for the sprint without needing to contact my Delivery Lead.

Cons

Receiving frequent emails for every change made is unnecessary. It is my opinion though.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

T
Tim

Information Technology and Services, 51-100 employees

Less than a year

4.0

Very good for the allocation of resources

Pros

It's a breeze to get a comprehensive view of my entire team's activities and it's simple to reassign individuals to different tasks and see the resulting impact.

Cons

Customizing the reports can be quite complex if the standard reports (which there are plenty) don't meet your requirements.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

A
Anonymous

Not Specified, 101-500 employees

Less than a year

3.0

Not super user friendly

Pros

It is great to have an overview of team availabilities. Also you able to see if they took the time to fill out their planning.

Cons

It's not easy to manage multiple projects within the same week. It works well for time management of dedicated IT teams but it can be frustrating for project managers overseeing multiple projects.

Rating Distribution

Ease of use

4

Value for money

4

Customer Support

4

Functionality

6

H
Hollie

Animation, 11-50 employees

Less than a year

5.0

Create Product for a Production Agency

Pros

I am a big fan of the scheduling feature in this software. It's fantastic to have the flexibility to easily rearrange allocated projects as our schedules are constantly changing.

Cons

I find it hard to determine who has access to what information.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

G
Gergely

Design, 51-100 employees

More than a year

5.0

Great tool for Capacity Management

Pros

The software offers a lot such as hour-based capacity planning. customizable business hours and days, extensive personalization options, an API and prompt and efficient support.

Cons

There is nothing major that I do not like, although there were occasional bugs but all were resolved within hours, days or weeks.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10