Total 63 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

62%

4

Stars

29%

3

Stars

5%

2

Stars

3%

1

Stars

2%

Satisfaction score

Ease of use

9

Value for money

8

Customer Support

9

Functionality

8

A
Anthony

Food & Beverages, 500+ employees

More than a year

3.0

“Fantastic for file sharing”

Pros

I like Huddle because I can work on different files at once and make folders.

Cons

I would highly recommend Huddle if it offered a group chat option.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6

A
Anonymous

Not specified, 500+ employees

3.0

“Not as seamless for document collaboration compared to SharePoint”

Pros

It helps leaders feel secure and putting up documents is simple.

Cons

It lacks the collaborative flexibility of Microsofts 365 suite and isnt very intuitive to use.

Rating Distribution

Ease of use

6

Value for money

10

Customer Support

6

Functionality

4

A
Anonymous

Not specified, 1-10 employees

Less than a year

5.0

“Gets work done.”

Pros

It might be the best for working together online.

Cons

Cost is a concern deploying Huddle isnt cheap but its definitely worth it if you can afford it.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

S
Steve

Investment Management, 500+ employees

More than a year

5.0

“Huddle.... Incredible and amazing platform for file storage.”

Pros

Huddle helps me manage files easily and quickly. I can access and share documents safely. It's simple to use.

Cons

I couldn't find anything I didn't like about Huddle. It's complete and meets my needs.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

T
Tracey

Government Relations, 500+ employees

More than a year

5.0

“Excellent resource for exchanging working reports”

Pros

I like that I can track who opens workspaces, leave comments, and get notifications.

Cons

Sometimes, a document freezes and you have to download it again. It doesn't happen often, but there are workarounds or tech support helps quickly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

G
Gregg

Staffing and Recruiting, 500+ employees

More than a year

4.0

“Splendid product with bundles of superb features”

Pros

This product helps me connect with my teammates and manage documents. I control who can view or edit files.

Cons

Every feature is amazing, from managing files to customizing the dashboard. It's a complete package with no downsides.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A
Angeline

Biotechnology, 101-500 employees

Less than 6 months

5.0

“Huddle: When Simple is Good”

Pros

Huddle is nice and simple for all users. It's great for writers and has good functionality as a smart device app.

Cons

When working with large documents, it's hard to go back to where you were after clicking on a link. I might be missing something.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K
Kevin

Information Technology and Services, 51-100 employees

Less than a year

4.0

“Good Quality Document Collaboration System”

Pros

Despite its old-fashioned look, Huddle is great for my organization. It allows collaboration and has useful features like document approval and Outlook integration.

Cons

Huddle has a lot of features, but it can take time to learn them all. Moving documents between folders can be complex and unreliable.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

6

Functionality

4

A
Anonymous

Not specified, 500+ employees

More than a year

4.0

“Intuitive interface and good support.”

Pros

Huddle is a social collaboration tool with practical tools and good technical support. It's recommended for medium and large companies.

Cons

It works for companies without strict security regulations, but it's something to consider. The document management in the browser is limited to basics.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

A
Anonymous

Not specified, 1-10 employees

Less than a year

5.0

“A good tool for collaboration”

Pros

It integrates well with Microsoft Office and is easy to use offline. Notifications and comments on documents are helpful.

Cons

It would be better if the calendar had more functions or options since we use it a lot. Overall, it's a solid product that helps us work better as a team.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

A
Anonymous

Not specified, 1-10 employees

More than a year

5.0

“Simple to work in”

Pros

Huddle helps us manage real estate leads easily and securely.

Cons

I can't think of any cons right now with Huddle.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Not specified, 500+ employees

More than a year

5.0

“Secure site for file sharing”

Pros

We use Huddle to share files with auditors. It's convenient and fast for uploading big files.

Cons

One downside is when you export files from Huddle, they're saved as a zip file. You have to copy and paste the subfolders twice to save them as regular files.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

A
Anonymous

Not specified, 11-50 employees

Less than 6 months

5.0

“Huddle”

Pros

I like how secure document sharing is with Huddle.

Cons

I haven't noticed any issues at the moment, but it's a great system.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Not specified, 500+ employees

Less than 6 months

4.0

“Great tool for collaboration and project planning.”

Pros

I love the version control feature and how easy it is to share files between teams. It simplifies communication and eliminates back-and-forth emails.

Cons

There's a learning curve, but once you get used to it, it's easy to use. It can be slow to respond sometimes.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

H
Himanshu

Internet, 1-10 employees

Less than 6 months

5.0

“Nice product”

Pros

It's easy to use for collaborating on documents, especially with remote access.

Cons

It needs better calendar and whiteboard functionality for collaboration.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

H
Helen

Internet, 1-10 employees

Less than 6 months

5.0

“Great collaborative tool”

Pros

Huddle makes collaboration easy with multiple team members. Audit trails and version control are useful.

Cons

Sometimes approvals happen before all changes are made to a document, causing confusion.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M
Mojdee

Not specified, 11-50 employees

Less than a year

5.0

“Smooth, easy and fast, but not enough for highly-regulated industries”

Pros

Most features are easy to use with little training needed. Documents open in the browser, and there's cloud compatibility.

Cons

It lacks features like two-factor authentication and document watermarks, which could benefit regulated sectors. Approvals can be problematic if not completed promptly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

N
Nicole

Not specified, N/A employees

More than a year

4.0

“Easy to use”

Pros

It's a great way to share things with a large group, and it's easy to use.

Cons

A better calendar and easier way to invite multiple people would be helpful.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

A
Anonymous

Not specified, 11-50 employees

Less than a year

4.0

“Collaboration & project management”

Pros

It's simple and easy to navigate, with great integrations.

Cons

Adding whiteboarding and group chat features would improve the system.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

10

Functionality

8

G
Grace

Not specified, N/A employees

Less than 6 months

4.0

“Easy to uss”

Pros

The interface is sleek and organized, making collaboration with my team efficient.

Cons

It could be more user-friendly, but overall, it's a great product.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8