
Huddle Reviews
Total 63 reviews
4.5
All reviews are from verified customers
Rating Distribution
5
Stars62%
4
Stars29%
3
Stars5%
2
Stars3%
1
Stars2%
Satisfaction score
Ease of use
9
Value for money
8
Customer Support
9
Functionality
8
Bart
Not specified, N/A employees
Less than 6 months
“Huddle is a powerful software that integrates collaboration and project management.
Pros
Huddle allows seamless collaboration within and outside the organization, prioritizing security.
Cons
The UI could be improved, making it easier to navigate and find settings.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ron
Religious Institutions, 1-10 employees
Free Trial
“Easy to Use
Pros
It's easy to use and engage with other users, making it a valuable tool.
Cons
nothing
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Nari
Not specified, N/A employees
More than a year
“Fab tools for sharing files and collaborating with colleagues and partners.
Pros
It's great for file management, with tools for comments, notifications, and approvals. It simplifies project management.
Cons
It lacks full collaboration features like group chat and interactive whiteboards found in other systems.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
8
Functionality
6
Nikolaj
Information Technology and Services, 500+ employees
Less than 6 months
“Beautiful collaboration platform
Pros
Huddle is great for working in bigger teams and with external partners.
Cons
A better calendar and easier way to invite multiple people into the workspace would be helpful.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Jacqui
Not specified, N/A employees
More than a year
“Easy to use, user friendly and as administrator i find that the Huddle Help team brilliant!
Pros
Very user-friendly, allowing flexibility in organizing workspaces.
Cons
If I remove myself from a workspace, I can't manage user licenses unless I do it through a report.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Rebecca
Not specified, N/A employees
More than a year
“Created a space for collaboration
Pros
Multiple users can access shared documents and new users can easily understand it.
Cons
The client worried that Google could produce similar results. At the end of the project, downloading files from each folder was easy but manual.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
10
Functionality
10
Steven
Outsourcing/Offshoring, 500+ employees
More than a year
“Intuitive and quick to set up. Requires very little user base training.
Pros
Excellent product for collaboration, spreading quickly through user invitations.
Cons
It's not linked to corporate directories, so access control is left to workspace managers, which can lead to poor controls when employees leave.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
10
Functionality
8
Ragheb
Not specified, N/A employees
More than a year
“Huddle enables us to be more time efficient and coordinated. They're responsive and pro-active
Pros
Features like document comments, version comparison, and offline working are highly beneficial. The integration with Office and approval workflows enhances its functionality.
Cons
There is confusion about the best method for creating teams and navigating tasks. Integration with older systems presents challenges.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Rufus
Logistics and Supply Chain, 500+ employees
More than a year
“Very positive. A great tool for collaborative work on bids and sharing developments with customers.
Pros
It's user-friendly and adds value quickly, although its interface may feel somewhat outdated. However, its flexibility and minimal customization requirements make it a versatile tool.
Cons
Huddle could enhance its ability to directly import and export tasks and diary entries from other systems such as Outlook or Salesforce.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Rim
Not specified, N/A employees
More than a year
“a great work experience
Pros
Using Huddle for customer file access and feedback is convenient. It's user-friendly, and customer support is proactive in addressing issues.
Cons
Manually inviting individuals to workspaces one by one can be quite tedious.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
7
Debbie
Not specified, N/A employees
More than a year
“Huddle is the easiest, most functional collaboration tool I have ever used!
Pros
Huddle's user interface is intuitive, simplifying onboarding with minimal training. File collaboration works well, and I appreciate the task reminders. It integrates smoothly with MS Office and boasts excellent customer service.
Cons
I wish for better calendar functionality to track our team's schedule more effectively.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Adam
Financial Services, 500+ employees
More than a year
“Easy to use and increases collaboration
Pros
While the product is easy to use and quickly adopted, its main benefit lies in its high security level and related certifications.
Cons
There is no capability to access both US and non-US server-based files simultaneously using the same desktop tool, which would be beneficial.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jasbir
Biotechnology, 500+ employees
More than a year
“Has the basic features
Pros
Besides identifying file creators easily, Huddle doesn't offer many advantages over a Shared Drive.
Cons
Managing updates for files is challenging, and the comment feature complicates the interface. Keeping track of changes and collaborating on content is difficult.
Rating Distribution
Ease of use
4
Value for money
3
Customer Support
5
Functionality
4
Frank
Design, 500+ employees
More than a year
“We use huddle as a collaborative platform across our Consultancy EMEIA business
Pros
Intuitive interface, easy setup, and loved by end users.
Cons
It's limited in using metadata and attributes, especially for engineering project teams.
Rating Distribution
Ease of use
10
Value for money
6
Customer Support
10
Functionality
6
Mark
Outsourcing/Offshoring, 500+ employees
More than a year
“Delivers substantial efficiencies in the Bid & Sales process.
Pros
Huddle proves efficient for bid management, delivering significant cost and process savings. It's easy to deploy and integrates seamlessly with sales processes.
Cons
No issues found so far
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Thomas
Transportation/Trucking/Railroad, 51-100 employees
More than a year
“Functional, Easy, and Supported
Pros
Huddle has been reliable for managing bidding documentation, offering good functionality and support. Onboarding is straightforward, and the search functionality has seen improvements.
Cons
Nothing
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Anonymous
Not specified, N/A employees
Less than 6 months
“Some major drawbacks....
Pros
The interface is clean and intuitive, offering customizable folder access and useful task features. The version history restore feature is particularly neat.
Cons
The absence of reporting capacity, problems with uploading folders, and the creation of multiple duplicates by the desktop app can lead to cluttered hard drives. The desktop app nests synced folders deeply and hides files on Macs, causing additional issues. Zip files can only be uncompressed using the desktop app, complicating bulk uploads. Custom task fields offer limited filtering options. Additionally, critical project management features like GANTT charts, timelines, and time tracking are missing.
Rating Distribution
Ease of use
8
Value for money
2
Customer Support
4
Functionality
2
Laura
Consumer Goods,, 51-100 employees
More than a year
“If you are a small company, this is not the way to go
Pros
The ability to save project templates is a nice addition.
Cons
Sluggish performance in certain locations, inability to customize notifications, subpar customer service and training, and upgrades that overlook essential features.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
James M
Not specified, N/A employees
Free Trial
“How we use Huddle
Pros
While Huddle simplifies sharing marketing collateral, it lacks in-app editing capabilities. Overall, it comes highly recommended.
Cons
nothing as such.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
6
Functionality
4
Rishi
Not specified, N/A employees
Free Trial
“Effective, Simple to use, feature rich
Pros
Workspaces and whiteboards are excellent for organization and collaboration. The UI is intuitive, and the support provided is helpful.
Cons
Huddle appears better suited for larger businesses rather than small teams. The search function can be inaccurate at times, but frequent updates are released.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10