Total 63 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

62%

4

Stars

29%

3

Stars

5%

2

Stars

3%

1

Stars

2%

Satisfaction score

Ease of use

9

Value for money

8

Customer Support

9

Functionality

8

A

Anton

Airlines/Aviation, 101-500 employees

More than a year

5.0
October 2023

Great Experience

Pros

Collaboration features and sharing files are great!

Cons

Finding folder views on the homepage can be a bit tricky.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Not specified, 500+ employees

Less than 6 months

5.0
July 2023

User friendly collaboration tool

Pros

Huddle is easy to use for sharing files and working together. You can get to it from anywhere. I like asking for files from coworkers. It links up with Microsoft 365 and Google Workspace which is helpful.

Cons

Though Im satisfied with this software having a group chat feature would be appreciated.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

JGK

Joseph Gil Kleine

Non-Profit Organization Management,, 11-50 employees

More than a year

5.0
June 2023

Very easy to use!

Pros

Its easy to use and helps with our work.

Cons

At this point I cant think of any issues my experience using it was seamless.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B

Brad

Construction, 11-50 employees

Less than 6 months

5.0
June 2023

Huddle makes client management easy

Pros

Its easy to use and it makes me feel secure.

Cons

So far I have no complaints everything has been straightforward.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

J

Jason

Professional Training & Coaching, 51-100 employees

More than a year

4.0
June 2023

We use Huddle to share content with 3rd parties in a secure and easy manner

Pros

It helps share and review documents needed by others.

Cons

I cant comment on all the functionality since Im unsure if I use it.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

R

Richard

Government Administration, 500+ employees

More than a year

5.0
June 2023

Review of Huddle - Richard Harman

Pros

I like how safe it is to share files with other companies and its easy to use.

Cons

I cant find anything to dislike about Huddle.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

7

R

ramon

Non-Profit Organization Management,, 11-50 employees

Less than 6 months

4.0
June 2023

Title your review.

Pros

Its easy simple and quick.

Cons

Honestly I didnt encounter any cons everything went smoothly.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

R

Rocio

Non-Profit Organization Management,, 11-50 employees

More than a year

5.0
June 2023

Huddle is the best way to organize the team

Pros

Its easy to organize documents and its safe.

Cons

The design could use some changes but overall I dont have any dislikes.

Rating Distribution

Ease of use

10

Value for money

3

Customer Support

10

Functionality

6

ML

Maria Laura

Non-Profit Organization Management, 11-50 employees

Less than a year

4.0
June 2023

About Huddle

Pros

Its easy to use and it keeps documents organized well. The security is good too.

Cons

Maybe a more visually appealing design and a stronger focus on event organization could enhance its appeal.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

6

Functionality

6

H

Hrvoje

Non-Profit Organization Management,, 11-50 employees

More than a year

5.0
May 2023

World Youth Alliance review

Pros

Its great for working together and sharing documents.

Cons

There wasnt anything particularly unpleasant the user experience was satisfactory.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

I

Ina

Non-Profit Organization Management,, 11-50 employees

More than a year

5.0
May 2023

Ideagen Huddle

Pros

Huddle is easy to use and helps us work together as a team.

Cons

Everything was excellent I dont have any grievances.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

C

Cynthia

Non-Profit Organization Management,, 11-50 employees

More than a year

5.0
May 2023

Huddle is a great tool and makes my work efficient

Pros

Its really good and makes my work easier.

Cons

Huddle has proven to be incredibly useful and I have no complaints about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Myriam

Non-Profit Organization Management,, 1-10 employees

More than a year

5.0
May 2023

Huddle helped us stay connected while working from different regions from the world

Pros

Finding documents is easy and fast.

Cons

It would be helpful to have more options for classifying documents.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Joy

Non-Profit Organization Management,, 11-50 employees

More than a year

5.0
May 2023

User friendly

Pros

Huddle is easy to use and moving around is simple.

Cons

Sometimes logging in takes too long due to loading delays.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

8

Functionality

10

S

Sarah

Computer Software, 500+ employees

More than a year

4.0
December 2022

It got a valid grade from me.

Pros

Huddle helps us work together and stay organized on projects. Its easy to set up projects and give tasks to people.

Cons

Huddles integrations are limited which makes it challenging to connect with other systems and applications.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

P

Patrick

Government Relations, 11-50 employees

Less than 6 months

5.0
December 2022

Huddle-Sussex

Pros

Its easy to use connects well with other work tools and has a good dashboard.

Cons

The customer service is lacking representatives are slow to respond and often lack answers.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

3

Functionality

10

A

Anonymous

Not specified, 11-50 employees

Less than 6 months

5.0
April 2022

Remote Working Easily

Pros

Its simple to use but works well. Calls are clear and connecting with Slack is easy.

Cons

Occasionally my colleagues struggle to connect to Huddle servers via Slack but aside from that it works flawlessly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

H

Hanna

Banking,, 500+ employees

More than a year

5.0
December 2021

Huddle Review

Pros

Its good for working with people inside and outside our company. Its easy to use.

Cons

While the coauthoring feature could be improved overall we have no issues with Huddle.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Christie

Insurance, 500+ employees

More than a year

5.0
May 2021

Great product

Pros

Its good for our office. It helps us work together stay organized and keep track of tasks. Its good for sharing information.

Cons

We encounter occasional usability issues with the mobile version. It would also be beneficial to have a longer session timeout period. Additionally simultaneous editing in a document is not supported.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

K

Khurram

Accounting, 1-10 employees

5.0
November 2020

Huddle's review

Pros

The client portal is simple and the support is good.

Cons

Targeting larger organizations with more than 25 users would be advantageous.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anthony

Food & Beverages, 500+ employees

More than a year

3.0
November 2020

Fantastic for file sharing

Pros

I like Huddle because I can work on different files at once and make folders.

Cons

I would highly recommend Huddle if it offered a group chat option.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6

A

Anonymous

Not specified, 500+ employees

3.0
October 2020

Not as seamless for document collaboration compared to SharePoint

Pros

It helps leaders feel secure and putting up documents is simple.

Cons

It lacks the collaborative flexibility of Microsofts 365 suite and isnt very intuitive to use.

Rating Distribution

Ease of use

6

Value for money

10

Customer Support

6

Functionality

4

A

Anonymous

Not specified, 1-10 employees

Less than a year

5.0
August 2020

Gets work done.

Pros

It might be the best for working together online.

Cons

Cost is a concern deploying Huddle isnt cheap but its definitely worth it if you can afford it.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

S

Steve

Investment Management, 500+ employees

More than a year

5.0
June 2020

Huddle.... Incredible and amazing platform for file storage.

Pros

Huddle helps me manage files easily and quickly. I can access and share documents safely. It's simple to use.

Cons

I couldn't find anything I didn't like about Huddle. It's complete and meets my needs.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

T

Tracey

Government Relations, 500+ employees

More than a year

5.0
March 2020

Excellent resource for exchanging working reports

Pros

I like that I can track who opens workspaces, leave comments, and get notifications.

Cons

Sometimes, a document freezes and you have to download it again. It doesn't happen often, but there are workarounds or tech support helps quickly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

G

Gregg

Staffing and Recruiting, 500+ employees

More than a year

4.0
October 2019

Splendid product with bundles of superb features

Pros

This product helps me connect with my teammates and manage documents. I control who can view or edit files.

Cons

Every feature is amazing, from managing files to customizing the dashboard. It's a complete package with no downsides.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A

Angeline

Biotechnology, 101-500 employees

Less than 6 months

5.0
August 2019

Huddle: When Simple is Good

Pros

Huddle is nice and simple for all users. It's great for writers and has good functionality as a smart device app.

Cons

When working with large documents, it's hard to go back to where you were after clicking on a link. I might be missing something.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K

Kevin

Information Technology and Services, 51-100 employees

Less than a year

4.0
August 2019

Good Quality Document Collaboration System

Pros

Despite its old-fashioned look, Huddle is great for my organization. It allows collaboration and has useful features like document approval and Outlook integration.

Cons

Huddle has a lot of features, but it can take time to learn them all. Moving documents between folders can be complex and unreliable.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

6

Functionality

4

A

Anonymous

Not specified, 500+ employees

More than a year

4.0
May 2019

Intuitive interface and good support.

Pros

Huddle is a social collaboration tool with practical tools and good technical support. It's recommended for medium and large companies.

Cons

It works for companies without strict security regulations, but it's something to consider. The document management in the browser is limited to basics.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

A

Anonymous

Not specified, 1-10 employees

Less than a year

5.0
May 2019

A good tool for collaboration

Pros

It integrates well with Microsoft Office and is easy to use offline. Notifications and comments on documents are helpful.

Cons

It would be better if the calendar had more functions or options since we use it a lot. Overall, it's a solid product that helps us work better as a team.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

A

Anonymous

Not specified, 1-10 employees

More than a year

5.0
March 2019

Simple to work in

Pros

Huddle helps us manage real estate leads easily and securely.

Cons

I can't think of any cons right now with Huddle.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Not specified, 500+ employees

More than a year

5.0
March 2019

Secure site for file sharing

Pros

We use Huddle to share files with auditors. It's convenient and fast for uploading big files.

Cons

One downside is when you export files from Huddle, they're saved as a zip file. You have to copy and paste the subfolders twice to save them as regular files.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

A

Anonymous

Not specified, 11-50 employees

Less than 6 months

5.0
February 2019

Huddle

Pros

I like how secure document sharing is with Huddle.

Cons

I haven't noticed any issues at the moment, but it's a great system.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Not specified, 500+ employees

Less than 6 months

4.0
January 2019

Great tool for collaboration and project planning.

Pros

I love the version control feature and how easy it is to share files between teams. It simplifies communication and eliminates back-and-forth emails.

Cons

There's a learning curve, but once you get used to it, it's easy to use. It can be slow to respond sometimes.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

H

Himanshu

Internet, 1-10 employees

Less than 6 months

5.0
December 2018

Nice product

Pros

It's easy to use for collaborating on documents, especially with remote access.

Cons

It needs better calendar and whiteboard functionality for collaboration.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

H

Helen

Internet, 1-10 employees

Less than 6 months

5.0
November 2018

Great collaborative tool

Pros

Huddle makes collaboration easy with multiple team members. Audit trails and version control are useful.

Cons

Sometimes approvals happen before all changes are made to a document, causing confusion.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Mojdee

Not specified, 11-50 employees

Less than a year

5.0
May 2018

Smooth, easy and fast, but not enough for highly-regulated industries

Pros

Most features are easy to use with little training needed. Documents open in the browser, and there's cloud compatibility.

Cons

It lacks features like two-factor authentication and document watermarks, which could benefit regulated sectors. Approvals can be problematic if not completed promptly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

N

Nicole

Not specified, N/A employees

More than a year

4.0
April 2018

Easy to use

Pros

It's a great way to share things with a large group, and it's easy to use.

Cons

A better calendar and easier way to invite multiple people would be helpful.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

A

Anonymous

Not specified, 11-50 employees

Less than a year

4.0
March 2018

Collaboration & project management

Pros

It's simple and easy to navigate, with great integrations.

Cons

Adding whiteboarding and group chat features would improve the system.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

10

Functionality

8

G

Grace

Not specified, N/A employees

Less than 6 months

4.0
March 2018

Easy to uss

Pros

The interface is sleek and organized, making collaboration with my team efficient.

Cons

It could be more user-friendly, but overall, it's a great product.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

B

Bart

Not specified, N/A employees

Less than 6 months

5.0
February 2018

Huddle is a powerful software that integrates collaboration and project management.

Pros

Huddle allows seamless collaboration within and outside the organization, prioritizing security.

Cons

The UI could be improved, making it easier to navigate and find settings.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

Ron

Religious Institutions, 1-10 employees

Free Trial

4.0
October 2017

Easy to Use

Pros

It's easy to use and engage with other users, making it a valuable tool.

Cons

nothing

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

N

Nari

Not specified, N/A employees

More than a year

3.0
June 2017

Fab tools for sharing files and collaborating with colleagues and partners.

Pros

It's great for file management, with tools for comments, notifications, and approvals. It simplifies project management.

Cons

It lacks full collaboration features like group chat and interactive whiteboards found in other systems.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

8

Functionality

6

N

Nikolaj

Information Technology and Services, 500+ employees

Less than 6 months

4.0
June 2017

Beautiful collaboration platform

Pros

Huddle is great for working in bigger teams and with external partners.

Cons

A better calendar and easier way to invite multiple people into the workspace would be helpful.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

J

Jacqui

Not specified, N/A employees

More than a year

4.0
June 2017

Easy to use, user friendly and as administrator i find that the Huddle Help team brilliant!

Pros

Very user-friendly, allowing flexibility in organizing workspaces.

Cons

If I remove myself from a workspace, I can't manage user licenses unless I do it through a report.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

R

Rebecca

Not specified, N/A employees

More than a year

5.0
June 2017

Created a space for collaboration

Pros

Multiple users can access shared documents and new users can easily understand it.

Cons

The client worried that Google could produce similar results. At the end of the project, downloading files from each folder was easy but manual.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

10

Functionality

10

S

Steven

Outsourcing/Offshoring, 500+ employees

More than a year

5.0
June 2017

Intuitive and quick to set up. Requires very little user base training.

Pros

Excellent product for collaboration, spreading quickly through user invitations.

Cons

It's not linked to corporate directories, so access control is left to workspace managers, which can lead to poor controls when employees leave.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

10

Functionality

8

R

Ragheb

Not specified, N/A employees

More than a year

4.0
May 2017

Huddle enables us to be more time efficient and coordinated. They're responsive and pro-active

Pros

Features like document comments, version comparison, and offline working are highly beneficial. The integration with Office and approval workflows enhances its functionality.

Cons

There is confusion about the best method for creating teams and navigating tasks. Integration with older systems presents challenges.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

R

Rufus

Logistics and Supply Chain, 500+ employees

More than a year

4.0
May 2017

Very positive. A great tool for collaborative work on bids and sharing developments with customers.

Pros

It's user-friendly and adds value quickly, although its interface may feel somewhat outdated. However, its flexibility and minimal customization requirements make it a versatile tool.

Cons

Huddle could enhance its ability to directly import and export tasks and diary entries from other systems such as Outlook or Salesforce.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

R

Rim

Not specified, N/A employees

More than a year

4.0
May 2017

a great work experience

Pros

Using Huddle for customer file access and feedback is convenient. It's user-friendly, and customer support is proactive in addressing issues.

Cons

Manually inviting individuals to workspaces one by one can be quite tedious.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

7