Jira Software Reviews

“Team accountability that works”

Pros

It does a really good job of helping coordinate team tasks and making sure everyone stays accountable.

Cons

Mobile app feels quite limited and getting around it isn't very simple.

“Task lanes are fantastic”

Pros

Those separate lanes for different tasks are a lifesaver when you're handling large I.T. projects. It makes it simple to track progress and leave comments on specific tasks which is really helpful. Overall, it's been wonderful to use.

Cons

Customer service side feels a bit confusing. You can't just get to it directly from its website since there's a multi-step process involved so it's best to keep your project URL nearby.

“Helpful for daily standups”

Pros

Really useful for project management especially when it comes to running daily standups.

Cons

At times it can be a bit difficult to understand if you do not have an expert or experienced person there to guide you.

“Flexible boards and sprint flow”

Pros

The kanban board works really well, sprint planning feels easy and the customization options make it adaptable to different workflows.

Cons

One thing that gets annoying is the new view putting more focus on comments instead of the actual ticket details.

“All projects in one place”

Pros

Having one place to organize and track the status of every development project is really useful, whether it's new features, bugs, updates, quick fixes and more. It also helps a lot that I can sort items by user and communicate with the whole team directly through the platform.

Cons

One thing that gets frustrating is how many steps are required to close a ticket. There isn't a simple one-click option so the workflow feels longer than it should. Building dashboards is also a pretty tedious task.

“TestRail integration is excellent”

Pros

I use it every day and the biggest advantage for me is how well it integrates with Testrails. It lets me connect tasks, stories and bugs in Testrails without any hassle.

Cons

Looking up older issues can be a bit difficult at times especially when I need to track down old bugs.

“Complete bug tracking package”

Pros

This feels like a complete software package for handling project management and keeping track of everything during product development. It does a really good job of helping teams monitor bugs and follow their fixes without much hassle. By organizing work clearly for both developers and testers, it makes the development cycle much simpler and helps everyone stay on top of the product's progress.

Cons

Compared with other project management tools, the interface is not very user-friendly. From a user's perspective, the UI still needs improvement to make navigation and overall usage better.

“Perfect tool”

Pros

In my opinion, it is a great tool and the dashboard provides a complete, high-level view of the work.

Cons

Nothing to mention here from my side.

“Task tracking platform”

Pros

This platform works really well for companies that need to keep track of tasks and everything tied to them. You can assign tasks to specific people, add comments, share files and monitor time metrics like how long it took to get the first response and how long the task took to be completed. It also lets you categorize tasks organize them into sprints and build statistics and graphs to check task statuses or compare resolution times. And that's only scratching the surface. It can be integrated with other software too and the more you tailor it to your needs, the more valuable it becomes.

Cons

Getting started as a new user can be a bit challenging. Learning all parts of the product takes time especially when you begin exploring additional features such as diagrams or statistics.

“User-friendly sprints and workflow”

Pros

Interface feels very user-friendly and managing tasks is easy since you can simply drag and drop them where needed. It works especially well for iterative development and creating or closing sprints is quick and uncomplicated.

Cons

When a task has a lot of log entries, opening it can take quite a while. The search function also isn't very simple and the API could be better supported since it's not widely adopted and the documentation is lacking.

“Workflows for agile teams”

Pros

Building and managing workflows feels easy when you have a technical background and the overall interface works well enough for an agile environment.

Cons

It isn't very beginner-friendly especially for anyone without a technical background.

“Agile tracking keeps teams aligned”

Pros

This tool fits really well in an Agile project setup. It covers everything I need for adding individual tasks within the Scrum team while also helping track effort and time spent. It's also useful for seeing what other team members are currently working on. On top of that, it does a good job of keeping developers and testers coordinated especially when they're working closely on a defect.

Cons

One area that could be better is report and graph generation for Sprint Reviews since that part feels a bit complicated and not very user-friendly.

“Scales for diverse needs”

Pros

It's highly scalable and matches our diverse requirements really well. We're also very happy that it can be hosted in-house.

Cons

The learning curve can be a bit challenging for new users and there aren't many good free training resources available.

“Dev and QA integration wins”

Pros

Having it work with both Dev and QA is a big plus and that makes the tool much more convenient to use overall.

Cons

Setup can be a bit tricky and since it's open source, customer support works very differently. That said, the community is helpful and usually answers questions when they come up.

“Lifecycle management hub”

Pros

Right out of the box, it works as a one-stop platform for managing the full software lifecycle. It includes project resource and budget management and it also supports Agile teams with multiple framework options. Testing is built in and it also covers defect tracking, code releases and reporting.

Cons

When it comes to connecting it with other tools, there are several bridge options but they can be extremely buggy and seem to break without warning. Since those integrations usually aren't owned by this tool, support is also very limited when problems come up.

“All-in-one team solution”

Pros

It covers just about everything a software company would need and already has all the key pieces in place.

Cons

This isn't really a flaw in the software itself but it only works as intended when the entire team follows the process and uses it consistently.

“Agile tracking done right”

Pros

Using this tool has been a very positive experience thanks to its attractive, user-friendly interface and the wide range of features for managing projects and issue tickets. It makes it simple to follow each team member's progress which is especially helpful when working on Agile projects. The timeline view and visual progress tracking toward completion are also presented in a clear and useful way.

Cons

At the beginning, the tool can feel a little overwhelming because there are so many configuration options available. Creating filters can also be somewhat complicated.