softwareJira Software Reviews
1120 Reviews
Overall Rating
4.6
1120 Reviews
Rating Distribution
5
(722)
4
(343)
3
(50)
2
(4)
1
(1)
Satisfaction Score
Ease of use
9
Value for money
9
Customer Support
8
Functionality
8
Overall Rating
4.6
1120 Reviews
Rating Distribution
5
(722)
4
(343)
3
(50)
2
(4)
1
(1)
Satisfaction Score
Ease of use
9
Value for money
9
Customer Support
8
Functionality
8
Filters
Industry
Provider Size
Time Used
Jira easy use
Jira easy use
Pros
Establishing a comprehensive overview for my tasks has significantly eased their management process.
Cons
I find myself having to navigate through certain procedures for each task at some stage which can be confusing.
Ease of use
6
Value for money
8
Customer Support
8
Functionality
6
Anonymous
Not specified, 500+ employees
Less than a year
Feb 25, 2024
A product to be improved
A product to be improved
Pros
The desktop application offers a straightforward user experience allowing easy ticket handling without the need for physical assistance organizations.
Cons
Upon opening the interface feels cluttered making it challenging to quickly select whats needed especially when opening a ticket.
Ease of use
6
Value for money
8
Customer Support
10
Functionality
6
DAvide
Management Consulting, 500+ employees
More than a year
Feb 21, 2024
Jira: Bext project management tool for SAFe
Jira: Bext project management tool for SAFe
Pros
Noteworthy features include task creation and categorization task tracking via kanban boards task effort estimation and generating various reports like burn down charts.
Cons
Subtask like Defect subtasks should also be point tracked for time management. Creating macros for generating graphs for managers should be simplify. A centralized forum for queries would be beneficial.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Rahul
Insurance, 500+ employees
More than a year
Feb 19, 2024
Best Tool for Program managers
Best Tool for Program managers
Pros
Jira simplifies support ticket tracking by consolidating all necessary information into one convenient location.
Cons
The user interface for programproject selection could use to be improved.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not specified, 500+ employees
Less than a year
Feb 15, 2024
best tool for complex multi-project work
best tool for complex multi-project work
Pros
The ability to filter and view tasks across multiple boards is a powerful feature complemented by customizable dashboards.
Cons
Some tasks can be challenging to perform due to the user experience but perseverance pays off with this tool.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Vanessa
Program Development, 1-10 employees
More than a year
Feb 15, 2024
Deployment Options
Deployment Options
Pros
Jiras compatibility across different platforms and editions provides flexibility although pricing varies accordingly.
Cons
No tool is flawless challenges include complexity learning curves customization issues and performance hiccups with large datasets.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Anonymous
Not specified, 1-10 employees
Less than 6 months
Feb 13, 2024
Easy to use tool , makes day to day task management easy
Easy to use tool , makes day to day task management easy
Pros
Its userfriendly interface coupled with abundant online support resources and a wide array of app integrations makes it a breeze to use.
Cons
In this software setting up workflows and automations can be tricky moreover it lacks an export feature for Release versions.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Rupa
Hospital & Health Care, 51-100 employees
More than a year
Feb 11, 2024
Jira is a very powerful Project Management Tool that is very user friendly.
Jira is a very powerful Project Management Tool that is very user friendly.
Pros
My experience with Jira reveals it to be an immensely potent Project Management Tool which remains remarkably userfriendly providing accessible project management tracking capabilities.
Cons
I have not encountered any drawbacks and it is incredibly intuitive.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jeffrey
Consumer Electronics, 51-100 employees
More than a year
Feb 09, 2024
Jira: Ultimate project Management Tool
Jira: Ultimate project Management Tool
Pros
Jiras interface is intuitive and userfriendly facilitating easy navigation through various functions and options.
Cons
Overall I didnt encounter anything substantial that I disliked about Jira.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Muneeb
Information Technology and Services, 1-10 employees
More than a year
Feb 08, 2024
Jira review
Jira review
Pros
Jiras time tracking and scheduling features are invaluable for optimizing project management efficiency and saving time.
Cons
Customer support response time could be faster.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
10
Andres
Civil Engineering, 1-10 employees
Less than 6 months
Feb 06, 2024
Helps in planning and tracking
Helps in planning and tracking
Pros
Multiple users can seamlessly collaborate simultaneously enhancing overall productivity.
Cons
It has limitations in handling file sizes and inefficiencies in generating reports.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Jomon
E-Learning, 11-50 employees
Less than a year
Feb 05, 2024
Very Reliable
Very Reliable
Pros
The softwares operational simplicity is highly desirable and userfriendly.
Cons
For my purposes the software is perfect.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Anonymous
Not specified, 1-10 employees
More than a year
Feb 04, 2024
Great project management tool
Great project management tool
Pros
Collaborating with teammates on projects and tasks is effortlessly streamlined with Jira.
Cons
Initially overwhelming but once you grasp it using the tool becomes quite easy.
Ease of use
10
Value for money
10
Customer Support
7
Functionality
8
Eldar
Banking, 101-500 employees
More than a year
Feb 03, 2024
Great Software
Great Software
Pros
Jira offers a plethora of features designed to facilitate daytoday work tasks effectively.
Cons
I honestly cannot think of any negative things about this software.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tim
Information Technology and Services, 51-100 employees
More than a year
Feb 02, 2024
Robust tool for project management
Robust tool for project management
Pros
Getting started with Jira is a smooth process and I particularly appreciate the availability of advanced filter options.
Cons
Finding and making custom changes can feel a bit confusing.
Ease of use
6
Value for money
8
Customer Support
8
Functionality
6
Anonymous
Not specified, 51-100 employees
More than a year
Feb 01, 2024
A lot of features, a lot of issues
A lot of features, a lot of issues
Pros
While it boasts a comprehensive feature set Jira does encounter some issues along the way.
Cons
Sometime tasks fail to update and specific changes need to be made in a particular manner to avoid discrepancies or missing options.
Ease of use
6
Value for money
10
Customer Support
8
Functionality
10
Ovidiu
Information Technology and Services, 500+ employees
More than a year
Feb 01, 2024
Very Flexible task management Software.
Very Flexible task management Software.
Pros
Integrating JIRA with Patch Management has proven to be straightforward and intuitive.
Cons
The user interface is straight forward and task tracking is uncomplicated.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not specified, 51-100 employees
Less than a year
Feb 01, 2024
Great Tool
Great Tool
Pros
While the Jira App is appreciated occasional issues arise such as session expiration while moving cards. Additionally the Mac App functions well initially but encounters difficulties after computer software updates.
Cons
The Mac App crashes upon opening but I still receive notifications from it.
Ease of use
8
Value for money
6
Customer Support
6
Functionality
6
Nestor
Computer Software, 500+ employees
Less than a year
Jan 27, 2024
Jira, an effective Atlassian tool for software vendors
Jira, an effective Atlassian tool for software vendors
Pros
I really love the feature that allows me to establish numerous projects wherein team members can contribute cooperate and track workflows. It helps me enhancing the productivity minimize errors and ensuring clarity regarding tasks at hand.
Cons
I wish it had a save or scheduled publish option for drafting Jira issues. Sometimes I manually save them just to avoid the hassle of rewriting everything if I accidentally close the tab.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Wijnand
Information Technology and Services, 11-50 employees
Less than a year
Jan 16, 2024
It is an excellent project management tool!!
It is an excellent project management tool!!
Pros
Jira proves to be an indispensable tool for efficient project management offering comprehensive features that enable seamless management of various project aspects and effective collaboration across teams.
Cons
My experience has consistently been positive and I appreciate the absence of any significant drawbacks. Jira has met my expectations effectively providing a seamless and satisfactory experience.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Renu
Information Technology and Services, 11-50 employees
More than a year
Jan 14, 2024
Great tool for task management!
Great tool for task management!
Pros
Notable features of Jira include task prioritization setting due dates defining acceptance criteria and establishing task relationships.
Cons
Visualizing the hierarchy of features to capabilities would enhance satisfaction.
Ease of use
10
Value for money
8
Customer Support
7
Functionality
8
Anonymous
Not specified, 500+ employees
Less than a year
Jan 02, 2024
Highly Recommended
Highly Recommended
Pros
Key features such as notifications and centralized project document storage greatly enhance usability and organization within Jira.
Cons
While I found the initial setup of project scheduling a bit daunting I managed task scheduling with ease once I delved into it.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Rami
Computer Software, 11-50 employees
More than a year
Jan 01, 2024
Essential software
Essential software
Pros
In my view the standout quality of Jira is the overall robustness of its code. I encountered a singular issue with mail notifications swiftly resolved by reaching out to customer service through my system admin within a matter of days.
Cons
Jira may exhibit deficiencies in automating issue creation yet integrations and plugins typically address this issue.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Juan Carlos
Banking, 500+ employees
More than a year
Dec 01, 2023
Great Platform For Effective Communications
Great Platform For Effective Communications
Pros
It facilitates a seamless transition in communication across various departments.
Cons
The platform's tracking capabilities have considerable room for enhancement.
Ease of use
8
Value for money
9
Customer Support
7
Functionality
8
Jordan
Music, 1-10 employees
Less than 6 months
Dec 01, 2023
Efficiency Unleashed
Efficiency Unleashed
Pros
Jira's ability to enhance team efficiency and collaboration is remarkable. The agile boards and real-time updates customizable for everyone's preference ensure a unified understanding among team members.
Cons
While Jira may present a slightly steep learning curve initially the benefits certainly outweigh this minor concern in constructive feedback.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
8
Emilija
Computer & Network Security, 500+ employees
More than a year
Dec 01, 2023
Great for communication and project management
Great for communication and project management
Pros
The feature I value is the capability to track my projects visibly for the entire team. The user-friendly application of due dates and attachments adds to its convenience.
Cons
My objection lies in the absence of personalization; unlike comparable platforms allowing customization for better team support Jira falls short in this regard.
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Cassandra
Information Technology and Services, 51-100 employees
More than a year
Dec 01, 2023
Easy task ticketing
Easy task ticketing
Pros
It simplifies task flow management enabling teams to be more time-efficient using the agile method.
Cons
It proves somewhat intricate for unfamiliar members encountering occasional lag and prolonged processing times.
Ease of use
10
Value for money
9
Customer Support
7
Functionality
8
Sharad
Computer Software, 1-10 employees
Less than 6 months
Dec 01, 2023
Good tool to get control of your tasks in a project
Good tool to get control of your tasks in a project
Pros
Jira with its simplicity and flexibility serves as an effective tool for tracking project tasks and providing a comprehensive overview.
Cons
Navigating the "rabbit hole" in configuration is a possibility so the suggestion is to maintain simplicity whenever possible.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Erik
Information Technology and Services, 500+ employees
More than a year
Dec 01, 2023
Best Project Management Tool
Best Project Management Tool
Pros
JIRA's standout features include integration capabilities offering different workflows issue type schemes easy assignment and seamless integration with other Atlassian products. The user-friendly UI is an additional benefit.
Cons
For users creating and monitoring issues is seamless with comments history and more. However for administrators handling projects templates and other needs understanding can be challenging due to limited documentation and support.
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Anonymous
N/A, 500+ employees
More than a year
Dec 01, 2023
Great for developer teams
Great for developer teams
Pros
Quick setup and an abundance of functionalities make Jira user-friendly.
Cons
Jira can be occasionally sluggish taking an extended period to execute basic tasks.
Ease of use
8
Value for money
6
Customer Support
6
Functionality
6
Gabriel
Financial Services, 51-100 employees
�
Dec 01, 2023
Jira oh jira
Jira oh jira
Pros
Highly recommended for large companies Jira proves to be an excellent tool for triaging and managing workflows.
Cons
The interface lacks appeal and is in need of an update.
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Mohammed Abdul
Government Administration, 500+ employees
Less than a year
Dec 01, 2023
Jira review
Jira review
Pros
The ability to document step-by-step working procedures is a valuable feature for improving working practices.
Cons
My experiences with the Jira tool have been entirely positive.
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Adrian
Outsourcing/Offshoring, 51-100 employees
More than a year
Dec 01, 2023
Jira Jigwe for 34.7.365 PPM
Jira Jigwe for 34.7.365 PPM
Pros
The Jira Platform's automation of manual tasks saves time and effort in project management.
Cons
My sole dislike is Jira's lack of offline access unlike Changepoint Daptiv.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Tom
Utilities, 1-10 employees
More than a year
Dec 01, 2023
Jira keeps us organized and moving forward
Jira keeps us organized and moving forward
Pros
As a CTO I appreciated Jira's robust project management capabilities facilitating efficient sprint planning issue tracking and meeting deadlines through customizable workflows.
Cons
At times the interface feels cluttered and administering the platform demands technical expertise.
Ease of use
8
Value for money
9
Customer Support
6
Functionality
10
Anonymous
N/A, 1-10 employees
Less than a year
Dec 01, 2023
Production On Jira
Production On Jira
Pros
Jira's ease of use and rich features contribute to effectively maintaining the production cycle.
Cons
Enhancements are needed for the Jira Video player including additional options for better management.
Ease of use
8
Value for money
9
Customer Support
7
Functionality
8
Nitin
Computer Games, 11-50 employees
More than a year
Dec 01, 2023
One of the best project management softwares in the market
One of the best project management softwares in the market
Pros
A comprehensive software suitable for administering any project Jira facilitates organized development.
Cons
Grasping its configuration takes time; using the software isn't straightforward but patience is key.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Axel
Higher Education, 500+ employees
Less than a year
Dec 01, 2023
Jira review
Jira review
Pros
Jira plays a crucial role in passing tickets from Zendesk's second-line team to third-line developers ensuring the smooth operation of our platform.
Cons
I find no faults with Jira; it fulfills all our requirements.
Ease of use
8
Value for money
7
Customer Support
9
Functionality
10
Jessica
Logistics and Supply Chain, 51-100 employees
Less than 6 months
Dec 01, 2023
Great agile PM tool
Great agile PM tool
Pros
Designed with agile methodology in mind Jira delivers a powerful project management solution adept at navigating typical pitfalls in agile situations.
Cons
Support has been lacking when needed prompting consideration of enterprise licensing for improved service levels.
Ease of use
10
Value for money
7
Customer Support
7
Functionality
10
Anonymous
N/A, 500+ employees
More than a year
Dec 01, 2023
Best agile project management platform
Best agile project management platform
Pros
Among the many aspects of Jira that I appreciate its agile and scrum management features stand out aiding efficient project planning tracking and delivery.
Cons
While functionality poses no issues in my experience customer support could benefit from some improvement.
Ease of use
10
Value for money
9
Customer Support
7
Functionality
8
Ravi
Information Technology and Services, 51-100 employees
More than a year
Dec 01, 2023
Best task management tracker
Best task management tracker
Pros
An excellent tool for task management and ticket tracking Jira's integration with GitHub and other tools simplifies issue tracking providing a pleasant user experience.
Cons
Not much to mention; a slight drawback is the unfriendly mobile view on the browser making navigation challenging.
Ease of use
10
Value for money
7
Customer Support
7
Functionality
8
Wei Chun
Information Technology and Services, 101-500 employees
More than a year
Dec 01, 2023
JIRA IS ONE OF THE BEST REQUIREMENT GATHERING PLATFORM
JIRA IS ONE OF THE BEST REQUIREMENT GATHERING PLATFORM
Pros
The prioritization of tickets as high medium or low aids in task management allowing me to work based on priority status.
Cons
Jira's UI has room for improvement since it has remained unchanged for an extended period.
Ease of use
10
Value for money
7
Customer Support
7
Functionality
8
RAHUL
Information Technology and Services, 500+ employees
More than a year
Dec 01, 2023
The most robust project management product
The most robust project management product
Pros
Reliable and flexible Jira meets customization needs for individual projects effectively.
Cons
Locating certain advanced settings in submenus proved challenging at times.
Ease of use
10
Value for money
7
Customer Support
9
Functionality
10
Aaron
Construction, 51-100 employees
Less than a year
Dec 01, 2023
Jira functionality
Jira functionality
Pros
Comprehensive and allowing detailed issue descriptions Jira serves well in conveying information.
Cons
Although slow to load Jira becomes suitable for its intended purpose once fully loaded.
Ease of use
6
Value for money
7
Customer Support
6
Functionality
8
Fiona
Utilities, 500+ employees
More than a year
Dec 01, 2023
Streamline project management and issue tracking with Jira
Streamline project management and issue tracking with Jira
Pros
Jira offers tailored workflows seamless issue tracking extensive integration capabilities and a diverse range of features streamlining project management effectively.
Cons
Dashboards could be enhanced and the administrator's learning curve tends to be lengthier.
Ease of use
8
Value for money
7
Customer Support
9
Functionality
10
Sujith
Pharmaceuticals, 500+ employees
More than a year
Dec 01, 2023
Perfect for Managing Teams of Developers
Perfect for Managing Teams of Developers
Pros
The user-friendly interface and tracking capabilities make it intuitive to use.
Cons
There are very few drawbacks; it performs exactly as described.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Lydia
Information Technology and Services, 51-100 employees
More than a year
Dec 01, 2023
Project management and collaboration made efficient
Project management and collaboration made efficient
Pros
Jira's customization and seamless integration along with an efficient dashboard aid in task management.
Cons
Substantial computer resources are necessary for operation and it comes with a significant cost.
Ease of use
10
Value for money
6
Customer Support
7
Functionality
10
Suhaiil
Consumer Services, 500+ employees
�
Dec 01, 2023
Jira is a game changer for project managers anbd developers
Jira is a game changer for project managers anbd developers
Pros
Jira's significant utility lies in its efficient tracking and management of software bugs. The platform establishes a centralized system for logging and prioritizing bugs ensuring appropriate attention and resources. Customizable workflows and issue types allow tailored bug tracking to fit our project's specific needs.
Cons
I have no complaints about the tool; I am content with its features.
Ease of use
8
Value for money
9
Customer Support
9
Functionality
10
Josphat
Non-Profit Organization Management, 11-50 employees
More than a year
Dec 01, 2023
Easy to use
Easy to use
Pros
It's user-friendly easy to learn and I appreciate it greatly.
Cons
The loading of Jira plugins can be slow and may incur costs for external tools.
Ease of use
4
Value for money
9
Customer Support
6
Functionality
10
vignesh
Information Technology and Services, 11-50 employees
More than a year
Dec 01, 2023
Powerful project management tool
Powerful project management tool
Pros
Recognized for its powerful project management capabilities Jira stands out for its flexibility and extensive customization options.
Cons
The setup is intricate and might overwhelm new users.
Ease of use
8
Value for money
7
Customer Support
9
Functionality
10
Alan
Financial Services, 51-100 employees
Less than a year
Dec 01, 2023
Industry standard is JIRA
Industry standard is JIRA
Pros
While not inherently easy to use Jira is ubiquitous often customized but essentially the same. It serves as a task-tracking tool facilitating collaboration and task sharing among team members.
Cons
It provides a multitude of options though at times a simpler approach with fewer details is required.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Ionut Alexandru
Broadcast Media, 500+ employees
More than a year
Dec 01, 2023
Filters
Jira easy use
Jira easy use
Pros
Establishing a comprehensive overview for my tasks has significantly eased their management process.
Cons
I find myself having to navigate through certain procedures for each task at some stage which can be confusing.
Ease of use
6
Value for money
8
Customer Support
8
Functionality
6
Anonymous
Not specified, 500+ employees
Less than a year
Feb 25, 2024
A product to be improved
A product to be improved
Pros
The desktop application offers a straightforward user experience allowing easy ticket handling without the need for physical assistance organizations.
Cons
Upon opening the interface feels cluttered making it challenging to quickly select whats needed especially when opening a ticket.
Ease of use
6
Value for money
8
Customer Support
10
Functionality
6
DAvide
Management Consulting, 500+ employees
More than a year
Feb 21, 2024
Jira: Bext project management tool for SAFe
Jira: Bext project management tool for SAFe
Pros
Noteworthy features include task creation and categorization task tracking via kanban boards task effort estimation and generating various reports like burn down charts.
Cons
Subtask like Defect subtasks should also be point tracked for time management. Creating macros for generating graphs for managers should be simplify. A centralized forum for queries would be beneficial.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Rahul
Insurance, 500+ employees
More than a year
Feb 19, 2024
Best Tool for Program managers
Best Tool for Program managers
Pros
Jira simplifies support ticket tracking by consolidating all necessary information into one convenient location.
Cons
The user interface for programproject selection could use to be improved.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not specified, 500+ employees
Less than a year
Feb 15, 2024
best tool for complex multi-project work
best tool for complex multi-project work
Pros
The ability to filter and view tasks across multiple boards is a powerful feature complemented by customizable dashboards.
Cons
Some tasks can be challenging to perform due to the user experience but perseverance pays off with this tool.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Vanessa
Program Development, 1-10 employees
More than a year
Feb 15, 2024
Deployment Options
Deployment Options
Pros
Jiras compatibility across different platforms and editions provides flexibility although pricing varies accordingly.
Cons
No tool is flawless challenges include complexity learning curves customization issues and performance hiccups with large datasets.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Anonymous
Not specified, 1-10 employees
Less than 6 months
Feb 13, 2024
Easy to use tool , makes day to day task management easy
Easy to use tool , makes day to day task management easy
Pros
Its userfriendly interface coupled with abundant online support resources and a wide array of app integrations makes it a breeze to use.
Cons
In this software setting up workflows and automations can be tricky moreover it lacks an export feature for Release versions.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Rupa
Hospital & Health Care, 51-100 employees
More than a year
Feb 11, 2024
Jira is a very powerful Project Management Tool that is very user friendly.
Jira is a very powerful Project Management Tool that is very user friendly.
Pros
My experience with Jira reveals it to be an immensely potent Project Management Tool which remains remarkably userfriendly providing accessible project management tracking capabilities.
Cons
I have not encountered any drawbacks and it is incredibly intuitive.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jeffrey
Consumer Electronics, 51-100 employees
More than a year
Feb 09, 2024
Jira: Ultimate project Management Tool
Jira: Ultimate project Management Tool
Pros
Jiras interface is intuitive and userfriendly facilitating easy navigation through various functions and options.
Cons
Overall I didnt encounter anything substantial that I disliked about Jira.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Muneeb
Information Technology and Services, 1-10 employees
More than a year
Feb 08, 2024
Jira review
Jira review
Pros
Jiras time tracking and scheduling features are invaluable for optimizing project management efficiency and saving time.
Cons
Customer support response time could be faster.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
10
Andres
Civil Engineering, 1-10 employees
Less than 6 months
Feb 06, 2024
Helps in planning and tracking
Helps in planning and tracking
Pros
Multiple users can seamlessly collaborate simultaneously enhancing overall productivity.
Cons
It has limitations in handling file sizes and inefficiencies in generating reports.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Jomon
E-Learning, 11-50 employees
Less than a year
Feb 05, 2024
Very Reliable
Very Reliable
Pros
The softwares operational simplicity is highly desirable and userfriendly.
Cons
For my purposes the software is perfect.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Anonymous
Not specified, 1-10 employees
More than a year
Feb 04, 2024
Great project management tool
Great project management tool
Pros
Collaborating with teammates on projects and tasks is effortlessly streamlined with Jira.
Cons
Initially overwhelming but once you grasp it using the tool becomes quite easy.
Ease of use
10
Value for money
10
Customer Support
7
Functionality
8
Eldar
Banking, 101-500 employees
More than a year
Feb 03, 2024
Great Software
Great Software
Pros
Jira offers a plethora of features designed to facilitate daytoday work tasks effectively.
Cons
I honestly cannot think of any negative things about this software.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tim
Information Technology and Services, 51-100 employees
More than a year
Feb 02, 2024
Robust tool for project management
Robust tool for project management
Pros
Getting started with Jira is a smooth process and I particularly appreciate the availability of advanced filter options.
Cons
Finding and making custom changes can feel a bit confusing.
Ease of use
6
Value for money
8
Customer Support
8
Functionality
6
Anonymous
Not specified, 51-100 employees
More than a year
Feb 01, 2024
A lot of features, a lot of issues
A lot of features, a lot of issues
Pros
While it boasts a comprehensive feature set Jira does encounter some issues along the way.
Cons
Sometime tasks fail to update and specific changes need to be made in a particular manner to avoid discrepancies or missing options.
Ease of use
6
Value for money
10
Customer Support
8
Functionality
10
Ovidiu
Information Technology and Services, 500+ employees
More than a year
Feb 01, 2024
Very Flexible task management Software.
Very Flexible task management Software.
Pros
Integrating JIRA with Patch Management has proven to be straightforward and intuitive.
Cons
The user interface is straight forward and task tracking is uncomplicated.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not specified, 51-100 employees
Less than a year
Feb 01, 2024
Great Tool
Great Tool
Pros
While the Jira App is appreciated occasional issues arise such as session expiration while moving cards. Additionally the Mac App functions well initially but encounters difficulties after computer software updates.
Cons
The Mac App crashes upon opening but I still receive notifications from it.
Ease of use
8
Value for money
6
Customer Support
6
Functionality
6
Nestor
Computer Software, 500+ employees
Less than a year
Jan 27, 2024
Jira, an effective Atlassian tool for software vendors
Jira, an effective Atlassian tool for software vendors
Pros
I really love the feature that allows me to establish numerous projects wherein team members can contribute cooperate and track workflows. It helps me enhancing the productivity minimize errors and ensuring clarity regarding tasks at hand.
Cons
I wish it had a save or scheduled publish option for drafting Jira issues. Sometimes I manually save them just to avoid the hassle of rewriting everything if I accidentally close the tab.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Wijnand
Information Technology and Services, 11-50 employees
Less than a year
Jan 16, 2024
It is an excellent project management tool!!
It is an excellent project management tool!!
Pros
Jira proves to be an indispensable tool for efficient project management offering comprehensive features that enable seamless management of various project aspects and effective collaboration across teams.
Cons
My experience has consistently been positive and I appreciate the absence of any significant drawbacks. Jira has met my expectations effectively providing a seamless and satisfactory experience.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Renu
Information Technology and Services, 11-50 employees
More than a year
Jan 14, 2024
Great tool for task management!
Great tool for task management!
Pros
Notable features of Jira include task prioritization setting due dates defining acceptance criteria and establishing task relationships.
Cons
Visualizing the hierarchy of features to capabilities would enhance satisfaction.
Ease of use
10
Value for money
8
Customer Support
7
Functionality
8
Anonymous
Not specified, 500+ employees
Less than a year
Jan 02, 2024
Highly Recommended
Highly Recommended
Pros
Key features such as notifications and centralized project document storage greatly enhance usability and organization within Jira.
Cons
While I found the initial setup of project scheduling a bit daunting I managed task scheduling with ease once I delved into it.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Rami
Computer Software, 11-50 employees
More than a year
Jan 01, 2024
Essential software
Essential software
Pros
In my view the standout quality of Jira is the overall robustness of its code. I encountered a singular issue with mail notifications swiftly resolved by reaching out to customer service through my system admin within a matter of days.
Cons
Jira may exhibit deficiencies in automating issue creation yet integrations and plugins typically address this issue.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Juan Carlos
Banking, 500+ employees
More than a year
Dec 01, 2023
Great Platform For Effective Communications
Great Platform For Effective Communications
Pros
It facilitates a seamless transition in communication across various departments.
Cons
The platform's tracking capabilities have considerable room for enhancement.
Ease of use
8
Value for money
9
Customer Support
7
Functionality
8
Jordan
Music, 1-10 employees
Less than 6 months
Dec 01, 2023
Efficiency Unleashed
Efficiency Unleashed
Pros
Jira's ability to enhance team efficiency and collaboration is remarkable. The agile boards and real-time updates customizable for everyone's preference ensure a unified understanding among team members.
Cons
While Jira may present a slightly steep learning curve initially the benefits certainly outweigh this minor concern in constructive feedback.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
8
Emilija
Computer & Network Security, 500+ employees
More than a year
Dec 01, 2023
Great for communication and project management
Great for communication and project management
Pros
The feature I value is the capability to track my projects visibly for the entire team. The user-friendly application of due dates and attachments adds to its convenience.
Cons
My objection lies in the absence of personalization; unlike comparable platforms allowing customization for better team support Jira falls short in this regard.
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Cassandra
Information Technology and Services, 51-100 employees
More than a year
Dec 01, 2023
Easy task ticketing
Easy task ticketing
Pros
It simplifies task flow management enabling teams to be more time-efficient using the agile method.
Cons
It proves somewhat intricate for unfamiliar members encountering occasional lag and prolonged processing times.
Ease of use
10
Value for money
9
Customer Support
7
Functionality
8
Sharad
Computer Software, 1-10 employees
Less than 6 months
Dec 01, 2023
Good tool to get control of your tasks in a project
Good tool to get control of your tasks in a project
Pros
Jira with its simplicity and flexibility serves as an effective tool for tracking project tasks and providing a comprehensive overview.
Cons
Navigating the "rabbit hole" in configuration is a possibility so the suggestion is to maintain simplicity whenever possible.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Erik
Information Technology and Services, 500+ employees
More than a year
Dec 01, 2023
Best Project Management Tool
Best Project Management Tool
Pros
JIRA's standout features include integration capabilities offering different workflows issue type schemes easy assignment and seamless integration with other Atlassian products. The user-friendly UI is an additional benefit.
Cons
For users creating and monitoring issues is seamless with comments history and more. However for administrators handling projects templates and other needs understanding can be challenging due to limited documentation and support.
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Anonymous
N/A, 500+ employees
More than a year
Dec 01, 2023
Great for developer teams
Great for developer teams
Pros
Quick setup and an abundance of functionalities make Jira user-friendly.
Cons
Jira can be occasionally sluggish taking an extended period to execute basic tasks.
Ease of use
8
Value for money
6
Customer Support
6
Functionality
6
Gabriel
Financial Services, 51-100 employees
�
Dec 01, 2023
Jira oh jira
Jira oh jira
Pros
Highly recommended for large companies Jira proves to be an excellent tool for triaging and managing workflows.
Cons
The interface lacks appeal and is in need of an update.
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Mohammed Abdul
Government Administration, 500+ employees
Less than a year
Dec 01, 2023
Jira review
Jira review
Pros
The ability to document step-by-step working procedures is a valuable feature for improving working practices.
Cons
My experiences with the Jira tool have been entirely positive.
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Adrian
Outsourcing/Offshoring, 51-100 employees
More than a year
Dec 01, 2023
Jira Jigwe for 34.7.365 PPM
Jira Jigwe for 34.7.365 PPM
Pros
The Jira Platform's automation of manual tasks saves time and effort in project management.
Cons
My sole dislike is Jira's lack of offline access unlike Changepoint Daptiv.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Tom
Utilities, 1-10 employees
More than a year
Dec 01, 2023
Jira keeps us organized and moving forward
Jira keeps us organized and moving forward
Pros
As a CTO I appreciated Jira's robust project management capabilities facilitating efficient sprint planning issue tracking and meeting deadlines through customizable workflows.
Cons
At times the interface feels cluttered and administering the platform demands technical expertise.
Ease of use
8
Value for money
9
Customer Support
6
Functionality
10
Anonymous
N/A, 1-10 employees
Less than a year
Dec 01, 2023
Production On Jira
Production On Jira
Pros
Jira's ease of use and rich features contribute to effectively maintaining the production cycle.
Cons
Enhancements are needed for the Jira Video player including additional options for better management.
Ease of use
8
Value for money
9
Customer Support
7
Functionality
8
Nitin
Computer Games, 11-50 employees
More than a year
Dec 01, 2023
One of the best project management softwares in the market
One of the best project management softwares in the market
Pros
A comprehensive software suitable for administering any project Jira facilitates organized development.
Cons
Grasping its configuration takes time; using the software isn't straightforward but patience is key.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Axel
Higher Education, 500+ employees
Less than a year
Dec 01, 2023
Jira review
Jira review
Pros
Jira plays a crucial role in passing tickets from Zendesk's second-line team to third-line developers ensuring the smooth operation of our platform.
Cons
I find no faults with Jira; it fulfills all our requirements.
Ease of use
8
Value for money
7
Customer Support
9
Functionality
10
Jessica
Logistics and Supply Chain, 51-100 employees
Less than 6 months
Dec 01, 2023
Great agile PM tool
Great agile PM tool
Pros
Designed with agile methodology in mind Jira delivers a powerful project management solution adept at navigating typical pitfalls in agile situations.
Cons
Support has been lacking when needed prompting consideration of enterprise licensing for improved service levels.
Ease of use
10
Value for money
7
Customer Support
7
Functionality
10
Anonymous
N/A, 500+ employees
More than a year
Dec 01, 2023
Best agile project management platform
Best agile project management platform
Pros
Among the many aspects of Jira that I appreciate its agile and scrum management features stand out aiding efficient project planning tracking and delivery.
Cons
While functionality poses no issues in my experience customer support could benefit from some improvement.
Ease of use
10
Value for money
9
Customer Support
7
Functionality
8
Ravi
Information Technology and Services, 51-100 employees
More than a year
Dec 01, 2023
Best task management tracker
Best task management tracker
Pros
An excellent tool for task management and ticket tracking Jira's integration with GitHub and other tools simplifies issue tracking providing a pleasant user experience.
Cons
Not much to mention; a slight drawback is the unfriendly mobile view on the browser making navigation challenging.
Ease of use
10
Value for money
7
Customer Support
7
Functionality
8
Wei Chun
Information Technology and Services, 101-500 employees
More than a year
Dec 01, 2023
JIRA IS ONE OF THE BEST REQUIREMENT GATHERING PLATFORM
JIRA IS ONE OF THE BEST REQUIREMENT GATHERING PLATFORM
Pros
The prioritization of tickets as high medium or low aids in task management allowing me to work based on priority status.
Cons
Jira's UI has room for improvement since it has remained unchanged for an extended period.
Ease of use
10
Value for money
7
Customer Support
7
Functionality
8
RAHUL
Information Technology and Services, 500+ employees
More than a year
Dec 01, 2023
The most robust project management product
The most robust project management product
Pros
Reliable and flexible Jira meets customization needs for individual projects effectively.
Cons
Locating certain advanced settings in submenus proved challenging at times.
Ease of use
10
Value for money
7
Customer Support
9
Functionality
10
Aaron
Construction, 51-100 employees
Less than a year
Dec 01, 2023
Jira functionality
Jira functionality
Pros
Comprehensive and allowing detailed issue descriptions Jira serves well in conveying information.
Cons
Although slow to load Jira becomes suitable for its intended purpose once fully loaded.
Ease of use
6
Value for money
7
Customer Support
6
Functionality
8
Fiona
Utilities, 500+ employees
More than a year
Dec 01, 2023
Streamline project management and issue tracking with Jira
Streamline project management and issue tracking with Jira
Pros
Jira offers tailored workflows seamless issue tracking extensive integration capabilities and a diverse range of features streamlining project management effectively.
Cons
Dashboards could be enhanced and the administrator's learning curve tends to be lengthier.
Ease of use
8
Value for money
7
Customer Support
9
Functionality
10
Sujith
Pharmaceuticals, 500+ employees
More than a year
Dec 01, 2023
Perfect for Managing Teams of Developers
Perfect for Managing Teams of Developers
Pros
The user-friendly interface and tracking capabilities make it intuitive to use.
Cons
There are very few drawbacks; it performs exactly as described.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Lydia
Information Technology and Services, 51-100 employees
More than a year
Dec 01, 2023
Project management and collaboration made efficient
Project management and collaboration made efficient
Pros
Jira's customization and seamless integration along with an efficient dashboard aid in task management.
Cons
Substantial computer resources are necessary for operation and it comes with a significant cost.
Ease of use
10
Value for money
6
Customer Support
7
Functionality
10
Suhaiil
Consumer Services, 500+ employees
�
Dec 01, 2023
Jira is a game changer for project managers anbd developers
Jira is a game changer for project managers anbd developers
Pros
Jira's significant utility lies in its efficient tracking and management of software bugs. The platform establishes a centralized system for logging and prioritizing bugs ensuring appropriate attention and resources. Customizable workflows and issue types allow tailored bug tracking to fit our project's specific needs.
Cons
I have no complaints about the tool; I am content with its features.
Ease of use
8
Value for money
9
Customer Support
9
Functionality
10
Josphat
Non-Profit Organization Management, 11-50 employees
More than a year
Dec 01, 2023
Easy to use
Easy to use
Pros
It's user-friendly easy to learn and I appreciate it greatly.
Cons
The loading of Jira plugins can be slow and may incur costs for external tools.
Ease of use
4
Value for money
9
Customer Support
6
Functionality
10
vignesh
Information Technology and Services, 11-50 employees
More than a year
Dec 01, 2023
Powerful project management tool
Powerful project management tool
Pros
Recognized for its powerful project management capabilities Jira stands out for its flexibility and extensive customization options.
Cons
The setup is intricate and might overwhelm new users.
Ease of use
8
Value for money
7
Customer Support
9
Functionality
10
Alan
Financial Services, 51-100 employees
Less than a year
Dec 01, 2023
Industry standard is JIRA
Industry standard is JIRA
Pros
While not inherently easy to use Jira is ubiquitous often customized but essentially the same. It serves as a task-tracking tool facilitating collaboration and task sharing among team members.
Cons
It provides a multitude of options though at times a simpler approach with fewer details is required.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Ionut Alexandru
Broadcast Media, 500+ employees
More than a year
Dec 01, 2023