Total 87 reviews

4.3

All reviews are from verified customers

Rating Distribution

5

Stars

45%

4

Stars

39%

3

Stars

15%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

J
John

Computer Software, 1-10 employees

5.0

I used KeyedIn Project with several clients that were frustrated using MS Project

Pros

KeyedIn Project is intuitive and requires minimal training offering easy access trial and adoption. Its highly configurable and provides flexibility at a lower cost ensuring security robustness and scalability.

Cons

NA

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

E
Eric

Not Specified, N/A employees

2.0

Extremely Poor and Confusing User Interface that causes Repeat Work

Pros

1. The system offers a view of expected time per week factoring in public holidays. 2. It provides clarity on the status of expense returns distinguishing between submitted approved and paid expenses.

Cons

1. The user interface is frustrating causing delays in finding projects and entering time. 2. Time entry differs when adding time for the first time in a day versus making subsequent entries. 3. Once saved theres no option to deduct time at the user level. 4. Repetitive reminder emails are sent even after submitting time. 5. The expense pages complexity can lead to accidentally submitting a report with no user ability to modify it.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

5

Functionality

4

B
Brad

TransportationTruckingRailroad, 500+ employees

3.0

Very robust and flexible

Pros

The systems flexibility and customization options are highly commendable offering a promising solution for our business needs. Initial feedback from our users has been positive highlighting the systems robustness and flexibility.

Cons

The need for individual system configuration for each customer can hinder the demonstration of certain features during the sales process.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

6

A
Ahmed

Architecture & Planning, 11-50 employees

4.0

EdgeArch Review

Pros

The system offers a range of valuable features.

Cons

The interface lacks userfriendliness and theres a shortage of conduits for integrating with our accounting software QuickBooks.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

7

M
Mark

Chemicals, 500+ employees

5.0

KeyedIn Projects solves many business gaps for our department

Pros

The dashboards and visual project and portfolio tracking are standout features. Custom reports and onscreen widgets provide valuable insights into ongoing projects.

Cons

No cons identified as of yet.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

N
Neil

Information Technology and Services, 51-100 employees

4.0

Great overall Project Management and Professional Services management solution

Pros

KeyedIn offers a comprehensive solution that covers various aspects of professional services management. Its competitively priced.

Cons

The graphical user interface GUI and analytics are outdated and it lacks certain billing cycle functionalities.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

7

R
Rob

TransportationTruckingRailroad, 101-500 employees

3.0

Complicated multiclick processes

Pros

Its a webbased system with sufficient reports to meet the finance teams requirements.

Cons

The systems user experience is poor involving complicated multiclick processes. Issues include the lack of a timesheet staging area constant reminder emails and limitations in filtering expenses.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

8

Functionality

8