Overall Rating

4.7

12 Review(s)

Rating Distribution

5

star

(8)

4

star

(4)

3

star

2

star

1

star

Satisfaction Score

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

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Smooth app for making timetables and client contacts an
Pros

This software is an end-to-end legal practice management solution.

Cons

Since it is paperless, sometimes I can't use it if there's an issue with the server.

Ease of use

10

Value for money

8

Customer Support

7

Functionality

10

Neha

Law Practice, 1-10 employees

More than a year

July 2020

Excellent Product
Pros

The ability to budget using this software helps me ensure that expenses do not exceed the limit. The customer service and tech support are also wonderful.

Cons

I did not encounter any problems while using this software, and I would highly recommend it. No problems at all.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Erika

Law Practice, 1-10 employees

Less than a year

June 2018

Happy with the budget tracking!
Pros

As a general counsel in a big energy company, I had to optimize my legal spending and accommodate a bigger in-house team. That's when I stumbled upon LegalTrek. Their legal project management includes budgeting, so it's very easy for me to immediately know if we are going over estimates. Honestly, I did not know how much their software would help, but now I cannot imagine our internal and external projects without LegalTrek.

Cons

From my perspective, there are not any cons to mention, and I absolutely love it.

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

David

Not Specified, N/A employees

Free Trial

March 2017

Excellent for a law firm network
Pros

LegalTrek really has excellent software for a network of law firms. Before we implemented it, it was hard for me to work between different offices on projects together. LegalTrek's legal project management helped us achieve really smooth operations. Now the work between offices, with of-counsels and clients, is easy. It automatically tracks budget and time. This means that almost 100% of our projects now run on budget, which clients really love.

Cons

I haven't experienced any problems.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Nico

Law Practice, 51-100 employees

More than a year

March 2017

Improved my practice
Pros

The team was great with the onboarding and helped me get our data inside the software in just a day.

Cons

Before we implemented it, I found it hard to work on projects with different offices. I have nothing negative to say.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

Jenny

Not Specified, N/A employees

Free Trial

July 2015

First and only choice
Pros

I have tried many platforms offering similar services, but LegalTrek has been the best by far. Their product is the best in terms of dealing with many international clients and matters.

Cons

I have nothing negative to say.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Yorick

Not Specified, N/A employees

Free Trial

July 2015

Valuable asset to our firm
Pros

With LegalTrek's help, we keep our overheads lower, thereby increasing our profitability and enabling us to deliver greater value propositions to our clients.

Cons

Honestly, I didn't know how much their software would help, but now I can't imagine our internal and external projects without LegalTrek.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Sevde

Not Specified, N/A employees

Free Trial

July 2015

I wouldn't recommend any other solution
Pros

LegalTrek delivers by far the most outstanding and responsive customer service and technical support that I have ever experienced. EVER. On a scale of 1 to awesome, these guys set a new standard that I don't think has even been defined.

Cons

I have not encountered any problems at all, and my experience has been completely smooth and trouble-free.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Christopher

Not Specified, N/A employees

Free Trial

July 2015

Very impressed
Pros

I started using the software recently. It is better than using Excel and makes many things easy for me.

Cons

I am really impressed with their customer service. No cons.

Ease of use

6

Value for money

8

Customer Support

7

Functionality

8

Julio

Not Specified, N/A employees

Free Trial

July 2015

Great software
Pros

We had no problems using this software, and it helped me improve a lot of processes in our law firm. Tracking and billing now take me just a few minutes compared to hours before.

Cons

I don't have any cons from my side. I LOVE IT.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Miriam

Not Specified, N/A employees

Free Trial

July 2015

Nice software overall
Pros

Our firm really needed a good software solution and tried some of them, but LegalTrek was by far the best. There are some quirks to fix, but overall it fulfills our needs perfectly. We achieved better organization and effectiveness when distributing the different tasks, as well as a clear understanding of the progress of each of the tasks.

Cons

NO CON. They have the best customer service I have seen!

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

Eva

Not Specified, N/A employees

Free Trial

July 2015

Great and improving
Pros

I am saving significant amounts of time with regards to checking on the status of client receivables, issued invoices, and time entries. Best customer service I have seen!

Cons

I am experiencing an issue with the operating system, which has been causing me some difficulty and inconvenience.

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

Richard

Not Specified, N/A employees

Free Trial

July 2015