Restaurants, 500+ employees
Less than a year
“Business development manager ESM”
Pros
It's great that I can use it on my mobile device. It proves to be quick and valuable.
Cons
It would be beneficial to have the dashboard accessible on my device and not just on my computer.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
7
Restaurants, 51-100 employees
More than a year
“Excellent application for maintaining compliance in key areas of a business.”
Pros
I find the functionality and ease of the Audit App most valuable. Being able to make notes, capture pictures and create action items all from my cell phone is very useful. I can provide all the necessary information regarding why something is out of compliance and what is expected to correct it through these features, without needing all key team members physically present.
Cons
Initially, I had some trouble deleting pictures or comments if I needed to make edits or accidentally placed them in the wrong section. However, I've since learned how to do it and I have no complaints. Because it is not as complex as I thought. The only area where I'd like to see more improvement is in the data review. There have been recent changes that have been very helpful and it's hard to pinpoint one specific thing I'd like to see. Perhaps having the ability to see which stores missed tasks in the "failed task" tracker on the dashboard or the convenience of directly clicking on a previous report to access the most recent report for a specific location on the dashboard. I just feel like everything could be a little more navigable, but it's difficult to describe exactly how through text.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Restaurants, 101-500 employees
Less than a year
“Great tool and app”
Pros
It's always available and simple to use. No more paper which saves time.
Cons
Overall, we're very happy and we haven't encountered any problems so far.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Food & Beverages, 51-100 employees
Less than a year
“Great investment in our operations!”
Pros
MeazureUp has significantly improved our operational efficiency at all our locations and helped us in enhancing our brand consistency. It's user-friendly for both myself as an administrator and our general managers.
Cons
I wish our GMs had a mobile version of the program to make it easier for them to add images and comments to completed tasks.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Restaurants, 500+ employees
More than a year
“I bring this software with me wherever I go (3 companies now)”
Pros
The software is streamlined. Also makes auditing and reviewing so simple. It also offers real-time transparency and easy-to-review metrics.
Cons
It's not possible to copy and paste assessments, so we have to start from scratch to have sample versions available.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Restaurants, 101-500 employees
Less than a year
“Great tool, helps drive the standard”
Pros
It's easy to generate and use. Also provide real-time feedback on relevant concerns.
Cons
Reporting could have some improvement. We have a setup where only the assigned Auditor can complete a task to ensure unbiased results. It would be nice to allow others to view these results and reports.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
7
Not Specified, 51-100 employees
Less than a year
“Great software for doing operations and service assessments in restaurants.”
Pros
The creation of reports are easy to do for operations managers and straightforward for managers to understand.
Cons
From my experience I haven't encountered any cons with the software yet.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Restaurants, 11-50 employees
Less than a year
“Cool stuff”
Pros
The software is super simple to use and it also offers multiple beneficial statistics.
Cons
I love everything about it! I have no issues with this product.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Hospitality, 500+ employees
More than a year
“Winking Lizard loves it !”
Pros
It's the best software for restaurants to use for store inspections/audits.
Cons
There's so much to learn. The information is great. I think I just need more time to educate myself.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
10
Hospitality, 51-100 employees
Less than a year
“Efficient and eco friendly”
Pros
This app is easy to use and allows us to store all information online instead of on paper. Which allows us to quickly retrieve information without searching through paperwork.
Cons
Sometimes, it's a bit challenging to search for specific information, especially for someone unfamiliar with the system.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
7
Retail, 101-500 employees
More than a year
“Ready when you need it.”
Pros
I love how easy it is to customize and modify or add inspections when necessary.
Cons
There is not anything that I dislike about the product or solution.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Food & Beverages, 500+ employees
More than a year
“All good with a small time consideration”
Pros
I really like the fact that action items are created and there is follow-up in the next audit to see if they have been addressed.
Cons
It's an excellent tool for evaluating a restaurants performance.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Restaurants, 51-100 employees
Less than 6 months
“Salsa Fresca Review”
Pros
It's easy to use, user-friendly and the support team is very responsive. Moreover its more modern than paper evaluations. I genuinely enjoy using this app. Thank you
Cons
I wish there was a scheduling feature so I could schedule evaluations with my GMs through the app.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Food & Beverages, 500+ employees
Less than a year
“Less paperwork”
Pros
MeazureUp is very suitable for us. it offers plenty of options and can be customized to fit my specific needs.
Cons
It's very user-friendly, works well and makes my job easy. Happy so far
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Restaurants, 11-50 employees
More than a year
“MeazureUp Measures Up to what we were looking for!”
Pros
Besides the overall software, what we really love is the ability to reach out to MeazureUp and have them make changes on the spot. They are fantastic to work with.
Cons
Occasionally, we experience glitches with our tablets but I think it's usually due to Apple updates. The iPad has been the most successful tablet for us to use.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Restaurants, 1-10 employees
Less than a year
“Adaptive and responsive customer service”
Pros
It's very stable and simple to use, edit and manage.
Cons
The reporting features for enterprise management are still improving day by day. Looking forward for the enhancement of this feature.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Restaurants, 500+ employees
More than a year
“Great tool for reviewing and reporting brand standards!”
Pros
It's quick and simple to use. It also allows the addition of images and notes for clarity.
Cons
Make sure you have a stable Wi-Fi connection when using this software
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Restaurants, 51-100 employees
Less than a year
“We use it daily!”
Pros
I like how easy it is to use and i can customize it according to my needs.
Cons
I would like to have the option to permanently remove an item from a list as it is not present for the time. But I think that might be a configuration setting at the home office.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Food & Beverages, 51-100 employees
Less than a year
“Great”
Pros
I really love using this for monthly audits. Adding comments and pictures is effortless.
Cons
I think it's great. All the features work as they should be so I have no complaints.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Restaurants, 11-50 employees
Less than a year
“Easy to use but some interface issues/lag”
Pros
It's simple to use, accessible to anyone and easy to install and customize. Generating reports is also a hassle free process.
Cons
The app is a bit slow and saving inputs (like signatures) is counterintuitive.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6