Total 1247 reviews
4.7
All reviews are from verified customers
Rating Distribution
5
Stars72%
4
Stars25%
3
Stars3%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Reena
Telecommunications, 500+ employees
More than a year
“Visual workspace that drives creativity and collaboration
Pros
I find it a powerful tool for creative sessions, which really helps us move into detailed project planning. It's a one-stop shop for the remote team to access anything related to project planning.
Cons
It's awesome for online use but I've found it's pretty limited offline. Free plan users only have access to basic export features while premium users get more advanced options.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
8
Franti�ek
Information Technology and Services, 51-100 employees
Less than 6 months
“Expensive but great for collaboration
Pros
Miro's definitely a great collaboration tool. Once I got the hang of it, I really enjoyed using it. I would definitely recommend it!
Cons
It took me a while to get used to the steep learning curve. Big boards can also feel overwhelming at first. Plus, it's pretty expensive.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
9
Functionality
9
Mark
Publishing, 500+ employees
Less than a year
“Awesome tool for collaboration
Pros
I've used it for a few different team collaborations like mapping out ideas and processes and it's been super helpful.
Cons
The real-time feature is awesome but I've noticed that it can lead to people messing things up like moving notes or reorganizing things in ways that affect the whole board.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Joshua
Education Management, 51-100 employees
More than a year
“Perfect to work on web and email workflows
Pros
Miro's been really helpful for creating landing page templates and outlining how we want our marketing workflows to be structured. It's been a great tool for organizing everything!
Cons
I've found that some design elements in Miro aren't customizable enough like choosing fonts or adjusting the border radius of shapes.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Sara
Food & Beverages, 500+ employees
More than a year
“Provides transparency that helps us always find the right path
Pros
Miro has everything I need to boost collaboration among my team. The whiteboard, magic pen and pre-made elements make creating flowcharts and diagrams enjoyable. I use Miro to pin ideas we gather during brainstorming in the right spots and then organize or adjust them until we get what we need. The many templates available help me present flowcharts, diagrams, and other models in a well-organized way that showcases our team's efforts. I like how easily I can export them as images for reports or presentations. I also value the documentation features in Miro, which let me track who made changes when they happened, and who gave the final approval, improving governance throughout the process.
Cons
I see no negatives with Miro. Regular notifications allow me to view any modifications or additions in real time and comment on them by approving or rejecting them, which keeps our workflow smooth.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 11-50 employees
Less than a year
“Best in class visual notetaking tool
Pros
I find it to be a great visual note-taking tool that is easy to use.
Cons
It is not always clear to me what each pricing model includes in relation to goals and objectives.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
8
Anonymous
Not Specified, 51-100 employees
Less than 6 months
“Great for mapping functions
Pros
I love how simple and easy it is to use and tha it offers a lot of functionalities. Whether I am building process maps or whiteboarding, it really helps me make complex situations more visual and manageable.
Cons
Saving custom templates would make my life much easier. I create a template that works well for my team and me but I have to build it from scratch each time. I would rate this tool higher if it had that functionality.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Leminton
Construction, 1-10 employees
More than a year
“Versatile and reliable idea management platform in general.
Pros
Miro is one of the platforms I have used that boasts a clean, attractive and well-organized user interface. I did rate it a 9 out of 10. I was also pleased with the ability to work on a diagram visualization with colleagues from different devices simultaneously. The platform is user-friendly and offers realistic pricing.
Cons
At the moment, I do not have any dislikes about Miro since I have not come across any issues since I started using it on the day of deployment.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Fiona
Utilities, 500+ employees
Less than 6 months
“idea sharing
Pros
It helps me in collaboration and idea sharing.
Cons
It can be a bit clunky moving around the page when I am zoomed in.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
8
Functionality
8
Graeme
Marketing and Advertising, 500+ employees
Less than a year
“Use Miro for agile working and idea generation
Pros
It really helps me with agile working in the business and provides a clear way to support idea generation.
Cons
It has slightly less features for offline tools.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
methma
Information Technology and Services, 51-100 employees
More than a year
“good onboarding
Pros
It worked well for creating graphs and sharing them with the team.
Cons
Honestly, I do not have much to report as the user experience was okay.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
9
Savannah
Non-Profit Organization Management, 51-100 employees
Less than a year
“Great collaboration tool
Pros
I love that this tool is highly interactive and easy for me to use when facilitating meetings with remote staff. Working for a global non-profit, where we have team members around the world Miro gives us a common ground to collaborate.
Cons
I am grateful that Miro offers a free option but for a company our size, it can get expensive to formally adopt for larger teams.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Daniel
Biotechnology, 500+ employees
Less than a year
“Miro review
Pros
What I like the most is how easy it is to deploy and use with the ability for multiple users to work simultaneously. Its fantastic for visualizing data and brainstorming new possibilities.
Cons
It could be easier for me to import figures into the drawing board.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Anonymous
Not Specified, 1-10 employees
Less than a year
“I'm glad I found Miro!
Pros
This tool is very useful for me, especially since I create mind maps and flowcharts on a monthly basis. I particularly love the whiteboard feature because it allows me to freely explore my ideas without limitations.
Cons
There are still many features I have not discovered yet, so I need more time to explore!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kate
Computer Software, 101-500 employees
More than a year
“Great for interactivity!
Pros
Miro is perfect for remote teams like mine who are looking for interactive solutions.
Cons
I wish there were more pre-made templates available.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 1-10 employees
Less than 6 months
“Multifunctional & Easy to Use
Pros
The collaboration tools are easy for me to use and the interface is pleasant.
Cons
I like everything about it. there have been no issues.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Rob
Design, 1-10 employees
Less than a year
“Perfect collaboration
Pros
As a remote creative agency, Miro is ideal for gathering visuals and creating mood boards for the start of our projects. It is also super easy to use.
Cons
Its difficult to say since the software is very easy to use and quick to navigate. I have not found any faults yet.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Rodrigo
Computer Software, 500+ employees
Less than a year
“Amazing tool to create processes mapping and ideas
Pros
What I love most is how we can gather team ideas and inputs and visually see the processes we want to create or the ideas we want to bring to life. I absolutely love it.
Cons
There is nothing specific that I dislike. I am happy with the tools as they are.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Yin Syuan
Design, 11-50 employees
Less than a year
“Easy and quick to create brainstorming boards for individual and group
Pros
Its easy for me to create brainstorming boards and link different ideas together.
Cons
It would be better if the software could link and export to different platforms like Illustrator.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jason
E-Learning, 1-10 employees
“Great Project Planning Tool
Pros
If I do not mind spending some time setting up my storyboard or roadmap, Miro offers me a ton of options.
Cons
It was challenging to get started, but once I got the hang of it it was definitely worth the effort.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
7
Functionality
10