Total 1247 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

72%

4

Stars

25%

3

Stars

3%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

R

Reena

Telecommunications, 500+ employees

More than a year

5.0
December 2024

Visual workspace that drives creativity and collaboration

Pros

I find it a powerful tool for creative sessions, which really helps us move into detailed project planning. It's a one-stop shop for the remote team to access anything related to project planning.

Cons

It's awesome for online use but I've found it's pretty limited offline. Free plan users only have access to basic export features while premium users get more advanced options.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

8

F

Franti�ek

Information Technology and Services, 51-100 employees

Less than 6 months

5.0
December 2024

Expensive but great for collaboration

Pros

Miro's definitely a great collaboration tool. Once I got the hang of it, I really enjoyed using it. I would definitely recommend it!

Cons

It took me a while to get used to the steep learning curve. Big boards can also feel overwhelming at first. Plus, it's pretty expensive.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

9

M

Mark

Publishing, 500+ employees

Less than a year

5.0
December 2024

Awesome tool for collaboration

Pros

I've used it for a few different team collaborations like mapping out ideas and processes and it's been super helpful.

Cons

The real-time feature is awesome but I've noticed that it can lead to people messing things up like moving notes or reorganizing things in ways that affect the whole board.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

J

Joshua

Education Management, 51-100 employees

More than a year

5.0
December 2024

Perfect to work on web and email workflows

Pros

Miro's been really helpful for creating landing page templates and outlining how we want our marketing workflows to be structured. It's been a great tool for organizing everything!

Cons

I've found that some design elements in Miro aren't customizable enough like choosing fonts or adjusting the border radius of shapes.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

S

Sara

Food & Beverages, 500+ employees

More than a year

5.0
August 2024

Provides transparency that helps us always find the right path

Pros

Miro has everything I need to boost collaboration among my team. The whiteboard, magic pen and pre-made elements make creating flowcharts and diagrams enjoyable. I use Miro to pin ideas we gather during brainstorming in the right spots and then organize or adjust them until we get what we need. The many templates available help me present flowcharts, diagrams, and other models in a well-organized way that showcases our team's efforts. I like how easily I can export them as images for reports or presentations. I also value the documentation features in Miro, which let me track who made changes when they happened, and who gave the final approval, improving governance throughout the process.

Cons

I see no negatives with Miro. Regular notifications allow me to view any modifications or additions in real time and comment on them by approving or rejecting them, which keeps our workflow smooth.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Not Specified, 11-50 employees

Less than a year

4.0
August 2024

Best in class visual notetaking tool

Pros

I find it to be a great visual note-taking tool that is easy to use.

Cons

It is not always clear to me what each pricing model includes in relation to goals and objectives.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

8

A

Anonymous

Not Specified, 51-100 employees

Less than 6 months

4.0
July 2024

Great for mapping functions

Pros

I love how simple and easy it is to use and tha it offers a lot of functionalities. Whether I am building process maps or whiteboarding, it really helps me make complex situations more visual and manageable.

Cons

Saving custom templates would make my life much easier. I create a template that works well for my team and me but I have to build it from scratch each time. I would rate this tool higher if it had that functionality.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

L

Leminton

Construction, 1-10 employees

More than a year

5.0
July 2024

Versatile and reliable idea management platform in general.

Pros

Miro is one of the platforms I have used that boasts a clean, attractive and well-organized user interface. I did rate it a 9 out of 10. I was also pleased with the ability to work on a diagram visualization with colleagues from different devices simultaneously. The platform is user-friendly and offers realistic pricing.

Cons

At the moment, I do not have any dislikes about Miro since I have not come across any issues since I started using it on the day of deployment.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

F

Fiona

Utilities, 500+ employees

Less than 6 months

4.0
July 2024

idea sharing

Pros

It helps me in collaboration and idea sharing.

Cons

It can be a bit clunky moving around the page when I am zoomed in.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

8

Functionality

8

G

Graeme

Marketing and Advertising, 500+ employees

Less than a year

5.0
June 2024

Use Miro for agile working and idea generation

Pros

It really helps me with agile working in the business and provides a clear way to support idea generation.

Cons

It has slightly less features for offline tools.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

M

methma

Information Technology and Services, 51-100 employees

More than a year

4.0
June 2024

good onboarding

Pros

It worked well for creating graphs and sharing them with the team.

Cons

Honestly, I do not have much to report as the user experience was okay.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

9

S

Savannah

Non-Profit Organization Management, 51-100 employees

Less than a year

4.0
June 2024

Great collaboration tool

Pros

I love that this tool is highly interactive and easy for me to use when facilitating meetings with remote staff. Working for a global non-profit, where we have team members around the world Miro gives us a common ground to collaborate.

Cons

I am grateful that Miro offers a free option but for a company our size, it can get expensive to formally adopt for larger teams.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

D

Daniel

Biotechnology, 500+ employees

Less than a year

5.0
June 2024

Miro review

Pros

What I like the most is how easy it is to deploy and use with the ability for multiple users to work simultaneously. Its fantastic for visualizing data and brainstorming new possibilities.

Cons

It could be easier for me to import figures into the drawing board.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A

Anonymous

Not Specified, 1-10 employees

Less than a year

5.0
June 2024

I'm glad I found Miro!

Pros

This tool is very useful for me, especially since I create mind maps and flowcharts on a monthly basis. I particularly love the whiteboard feature because it allows me to freely explore my ideas without limitations.

Cons

There are still many features I have not discovered yet, so I need more time to explore!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K

Kate

Computer Software, 101-500 employees

More than a year

5.0
June 2024

Great for interactivity!

Pros

Miro is perfect for remote teams like mine who are looking for interactive solutions.

Cons

I wish there were more pre-made templates available.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Not Specified, 1-10 employees

Less than 6 months

5.0
June 2024

Multifunctional & Easy to Use

Pros

The collaboration tools are easy for me to use and the interface is pleasant.

Cons

I like everything about it. there have been no issues.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

Rob

Design, 1-10 employees

Less than a year

4.0
June 2024

Perfect collaboration

Pros

As a remote creative agency, Miro is ideal for gathering visuals and creating mood boards for the start of our projects. It is also super easy to use.

Cons

Its difficult to say since the software is very easy to use and quick to navigate. I have not found any faults yet.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

Rodrigo

Computer Software, 500+ employees

Less than a year

5.0
June 2024

Amazing tool to create processes mapping and ideas

Pros

What I love most is how we can gather team ideas and inputs and visually see the processes we want to create or the ideas we want to bring to life. I absolutely love it.

Cons

There is nothing specific that I dislike. I am happy with the tools as they are.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

YS

Yin Syuan

Design, 11-50 employees

Less than a year

5.0
June 2024

Easy and quick to create brainstorming boards for individual and group

Pros

Its easy for me to create brainstorming boards and link different ideas together.

Cons

It would be better if the software could link and export to different platforms like Illustrator.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Jason

E-Learning, 1-10 employees

5.0
May 2024

Great Project Planning Tool

Pros

If I do not mind spending some time setting up my storyboard or roadmap, Miro offers me a ton of options.

Cons

It was challenging to get started, but once I got the hang of it it was definitely worth the effort.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

7

Functionality

10