Total 1247 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

72%

4

Stars

25%

3

Stars

3%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

A

Ashwanth

Design, 1 employees

3.0
November 2022

Nice features

Pros

All of the features and adaptability are fantastic.

Cons

The cost is a bit high.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

7

Functionality

6

A

Anthony

Darien Public Schools, 100-499 employees

5.0
November 2022

Great tool

Pros

Its an outstanding tool for new users. The paid version also allows you to include interactive components such as voting and a countdown timer. Which is fantastic.

Cons

None

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

8

V

Veljko

Zuhlke Engineering, 100-499 employees

4.0
November 2022

Good Collaboration tool.

Pros

Miro is a good, user-friendly system. I also like that the collaborative board is near-infinite, with a variety of things to choose from.

Cons

What this technology lacks is the ability to hold a real meeting (by phone or video), so youll have to find other ways to communicate.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

9

Functionality

9

L

Lauren

Fund-Raising, 500+ employees

More than a year

4.0
November 2022

Overall good product - mouse clicks are a little confusing and zooming is sensitive

Pros

An excellent method to visually analyze concepts and collaborate across committees teams and boards.

Cons

The smoothness could be improved - the mouse clicks and formatting templates can be frustrating and sensitive lacking intuitiveness. However it remains an excellent tool for streamlining and capturing ideas of all sizes.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

A

Anonymous

Not Specified, 1-10 employees

Less than a year

5.0
November 2022

Miro truly helps my Brain

Pros

Miro simplifies the process of mapping out ideas and workflows step by step. It is an intuitive program that grasps the concept of mind mapping and aids in thorough process thinking. Even with the free version I have more than enough resources to plan my sales launch product development and internal goals effectively.

Cons

As a free user the boards I create are "shared" and accessible to the public. While I find it unlikely for someone to stumble upon my boards it does raise concerns about security and accessibility on the web. I understand that many free programs operate this way but it feels misaligned for software that handles internal processes and ideation. It would be helpful to address this concern early on to alleviate any doubts.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

A

Anonymous

Not Specified, 500+ employees

5.0
November 2022

Fun tool for collaboration and brainstorming!

Pros

Highly feature-rich for brainstorming and collaboration allowing multiple users to join and interact seamlessly.

Cons

It took some time to familiarize ourselves with the tools functionality and navigation but once everyone was onboard it became a smooth experience.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

F

Francesco

Arts and Crafts, 1-10 employees

Less than 6 months

5.0
November 2022

It's like the procreate for planning and developing projects!

Pros

Miro's extreme versatility covers a wide range of use-case scenarios. You can create data views for each step of any project offering countless templates for diverse needs.

Cons

The integrations with other apps are good but not sufficient for my specific niche (although 100 integrations may seem like a lot they are not extensive enough unless your work scenario is simple or common). It would be fantastic to have API integration with all types of apps.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

A

Amit

Leisure Travel & Tourism, 11-50 employees

More than a year

5.0
November 2022

Review - Miro

Pros

Miro greatly facilitates the ideation phase ensuring organized and efficient brainstorming sessions.

Cons

The only drawback was the difficulty we faced during team video conferences while brainstorming together.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

P

Porcha

Hospital & Health Care, 500+ employees

4.0
November 2022

Easy to sketch demos

Pros

Since transitioning to remote work we utilize Miro to demonstrate ideas during our weekly huddles. I appreciate the different tools and features available to presenters which enhance the explanation of any topic we discuss.

Cons

Uploading multiple documents at once takes a while and there are instances where you need to select a feature multiple times for it to apply properly.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

S

Sally

Retail, 500+ employees

Less than a year

5.0
November 2022

Miro

Pros

Easy to use and it's great to see team members actively using it as well.

Cons

Occasionally when multiple team members are using it simultaneously there can be some displacement of work.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

9

Functionality

8

A

Anonymous

Not Specified, 11-50 employees

5.0
November 2022

Great app to organize your ideas

Pros

Originally used as a whiteboard for developing ideas Miro transformed them into visual representations enhancing our product delivery speed. The multitude of shapes and features available in Miro allowed us to visualize our ideas effectively.

Cons

There are numerous integrations available which can lead to confusion about which one to utilize for each purpose.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

A

Ashlee

Apparel & Fashion, 1-10 employees

Less than 6 months

5.0
November 2022

Learning 101

Pros

Miro enables seamless communication among classmates and administration when used for educational purposes.

Cons

This software was not the most suitable choice for my computers. Despite being computer literate it lacks an instruction manual. While it offers significant improvements over blackboard it falls short in terms of providing private conversations while communicating with everyone.

Rating Distribution

Ease of use

3

Value for money

9

Customer Support

3

Functionality

3

J

Jose

Computer Software, 500+ employees

More than a year

5.0
November 2022

Miro and the use of an agile perspective of collaborative and team work.

Pros

It is an invaluable tool for teamwork and task assignment offering notification features real-time or asynchronous progress tracking strategy creation and documentation team goal setting workflow design and maintaining communication among all participants.

Cons

Collaborating on boards using our mobile devices might not be straightforward but Miro has developed an app that allows us to interact with our work team using smartphones. From here we can incorporate ideas and post comments without relying on a laptop.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

A

Angelo

E-Learning, 1-10 employees

Less than a year

5.0
November 2022

Collaborate better with Miro!

Pros

The unlimited board space is the standout feature that allows me to expand the board as needed. Additionally having the ability to lock shapes and texts prevents unintended edits. Lastly the integration with other apps such as Zoom or GMeet for easy monitoring adds to its appeal.

Cons

What I dislike the most is the absence of a meeting feature within Miro itself. It would greatly enhance the experience if Miro boards had a built-in call option eliminating the need to connect to external conference software.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

Y

Yash

Computer Software, 500+ employees

More than a year

5.0
November 2022

Review of Miro

Pros

I extensively use Miro as a whiteboard benefiting from its extensive options for writing data. The availability of different pen sizes markers erasers copy/cut/paste functionality and even a code block for programming in various languages make it a versatile text editor and an overall useful tool.

Cons

Sometimes the product becomes unresponsive when there is a high level of activity on the whiteboard.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

A

Anonymous

Not Specified, 11-50 employees

More than a year

5.0
November 2022

Perfect for remote team collaboration

Pros

It serves as an excellent collaborative tool for ideation and mapping with teams and clients.

Cons

Miro lacks integration with some other design tools.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

7

Functionality

10

J

Jonatan

Events Services, 1-10 employees

Less than a year

5.0
November 2022

Easy to use software

Pros

User-friendly features and simple graphics make working in Miro a pleasant experience.

Cons

It is not very useful for coordinating the process.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

4

A

Anonymous

Not Specified, 1-10 employees

Less than 6 months

5.0
November 2022

Great tool for whiteboards and brainstorming

Pros

Miro is remarkably easy to use with a clean and intuitive interface. Drawing whiteboards and collaborating is a smooth experience and the provided templates are highly beneficial.

Cons

Occasionally the software experiences bugs leading to interrupted sessions without any apparent cause.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

A

Anonymous

Not Specified, 51-100 employees

Less than 6 months

5.0
November 2022

creating workflow diagram has never been so easy

Pros

The drag and drop feature in Miro simplifies the creation of process flow diagrams. It has been immensely helpful in creating workflows for my SOPs making it easy for participants to understand the processes.

Cons

It would be great to have some instructional videos demonstrating how to use the software. While the initial setup videos on using the cursor and mouse are helpful they could be expanded to cover all the available features.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

10

P

Paul

Computer Software, 500+ employees

Less than a year

5.0
November 2022

Great tool for diagramming software architectures

Pros

Miro provides an extensive array of diagramming templates and icons for various platforms like AWS Azure and more. These resources are invaluable when illustrating cloud-based software/system architecture. The ability to effortlessly drag icons onto the palette and connect data flows or system calls allows for the creation of comprehensive diagrams. This aids in visualizing and explaining integrated systems and interactions with customers especially for remote teams unable to engage in interactive in-person sessions.

Cons

Some user interactions with Miro are not intuitive. For instance to move the palette (pan) you need to right-click (and hold) whereas most tools allow left-click and drag for panning an image. It can be frustrating but not a deal breaker.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

7

Functionality

10